tow AUDI Q7 2020 Owner´s Manual

4M1012721BA
Driver assistance


D g in stop-and-go traffic
Applies to: vehicles with adaptive cruise assist
> Press the brake pedal to slow your vehicle
down.

RAZ-0398,

Fig. 117 Instrument cluster: safe start monitor
Stopping with adaptive cruise assist
The adaptive cruise assist also assists you in stop-
and-go traffic. Within the limits of the system,
your vehicle may brake and remain at a stop if a
vehicle driving ahead stops.
Starting to drive with adaptive cruise assist!)
As long as the message ready to drive and aA is
displayed, your vehicle will begin driving when
the vehicle ahead starts to move > /\.
If you are stopped for several seconds, your vehi-
cle will no longer drive autonomously for safety
reasons, and the message will turn off.
> To extend ready to drive for several seconds or
reactivate, pull the lever briefly towards you in
the direction of the arrow > page 140, fig. 116.
> To resume manual control of the vehicle, tap
the accelerator pedal.
Safe start monitor
The vehicle can still start to drive even if certain
obstacles are detected when starting to drive
=> /\. For example, if an obstacle is detected by
the camera behind the windshield, the a indica-
tor light will warn you of the danger.
If you are in the Driver assistance display, the
display @ © fig. 117 and the message Warning!
will also appear. An audio signal will also sound.
Your vehicle will drive more slowly when starting.
This may also occur in some situations when
there is no apparent obstacle.

D_ This is not available in some countries.
Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— If the message ready to drive!) appears,
your vehicle will start driving even if there is
an obstacle between your vehicle and the ve-
hicle ahead. To reduce the risk of an acci-
dent, always make sure there are no obsta-
cles between your vehicle and the vehicle
driving ahead.
G) Tips
For safety reasons, adaptive cruise assist is
only active if:

— The driver's safety belt is fastened
— All doors and the hood are closed
— Your vehicle is not stopped for a long period
of time
er interv n request

Applies to: vehicles with adaptive cruise assist

Fig. 118 Instrument cluster: request for driver interven-
tion
The request for driver intervention instructs you
to resume manual control of the vehicle if the
adaptive cruise assist braking function is not able
to maintain a sufficient distance to the vehicle
ahead. The system will warn you of the hazard
with the A indicator light and the message Dis-
tance!. An audio signal will also sound.
141
>

4M1012721BA
Driver assistance

@) Tips
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
— An indicator in the instrument cluster will
inform you when there is an intervention.
ae
Applies to: vehicles with turn assist
When your vehicle is turning
The turn assist can assist you with a braking in-
tervention when starting to drive or when driving
slowly, to reduce the risk of your vehicle colliding
with an oncoming vehicle when you are making a
left turn. The braking intervention causes your
vehicle to stay in its lane. The function is only
available when the turn signal is turned on and at
speeds up to maximum of 6 mph (10 km/h).

Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— The turn assist does not react to pedes-
trians, animals, crossing objects, and ob-
jects not detected as vehicles.
@) Tips
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
—An indicator in the instrument cluster will
inform you when there is an intervention.
Adjusting Audi pre sense
Applies to: vehicles with Audi pre sense

The system can be switched on and off in the
MMI > page 121.
You can adjust the Audi pre sense functions to
your preferences. The settings depend on the ve-
hicle equipment.

D_ In certain countries
> Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (@}) > Audi pre
sense.
Possible settings:
— Turn assist
— Swerve assist
Prewarning!) - The prewarning can be switched
off or the Audi pre sense warning time can be set
(Early/Medium/Late).
Set the warning time for the early warning to
Early at first. If you feel that the prewarnings ap-
pear too early, then set the warning time to Me-
dium. The Late warning time should only be set
in special circumstances.
@) Tips
— Switch Audi pre sense off when you are not
using public streets, when loading the vehi-
cle onto a vehicle carrier, train, ship, or oth-
er type of transportation, or when towing
the vehicle. This can help to prevent an un-
desired intervention from the Audi pre
sense system.
— If the system is switched off, it switches on
again automatically once the ignition is
switched on again).
— Certain settings are stored automatically in
the active personal profile.
Messages
Applies to: vehicles with Audi pre sense
re or s displayed when there is a malfunc-
tion, the Audi pre sense functions may be un-
available or may be limited.

A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 120 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service
149

4M1012721BA
Driver assistance

located in the area that is critical for a lane
change. For example:
— If the lanes are narrow or if you are driving on
the edge of your lane. If this is the case, the
system may have detected a vehicle in another
lane that is not adjacent to your current lane.
— If you are driving through a curve. Side assist
may react to a vehicle that is in the same lane
or one lane over from the adjacent lane.
— If side assist reacts to other objects (such as
roadside structures like guard rails).

ZA WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— The display may not appear on time when
vehicles are approaching or being passed

very quickly.

G) Tips
— If the window glass in the driver's door or
front passenger's door has been tinted, the
display in the exterior mirror may be incor-
rect.
— These systems are not available in trailer
towing mode. There is no guarantee the sys-
tems will switch off when using a retrofitted
trailer hitch. Do not use these functions
when towing a trailer.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
Oe Ree
Applies to: vehicles with side assist
The system can be switched on and off in the
MMI > page 121. If the system is activated, the
displays will turn on briefly when the ignition is
switched on.
Adjusting the brightness
You can adjust the brightness of the display in
the exterior mirror. The settings depend on the
vehicle equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance > (€}) > Side as-
sist > Brightness.
The display brightness is automatically adapted
to the ambient light. If the automatic adaptation
has already reached the upper or lower limit, no
change will be apparent when the setting is
changed, or it will only become visible when the
ambient light changes. Adjust the brightness to a
level where the display in the information stage
will not disrupt your view ahead. If you change
the brightness, the display will briefly show the
brightness level in the information stage.
Messages
Applies to: vehicles with side assist
iff or Eg is displayed when there is a malfunc-
tion, the side assist and exit warning system
functions may be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the sensor area in the ve-
hicle rear and try to turn the systems on again
later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
151

Driver assistance

Exit warning Switching the exit warning on and off
rr — The system can be switched on and off in the
ple Ted |) at Cela)
MMI & page 121.
Applies to: vehicles with exit warning system

A WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— Always pay attention to traffic and to the
area around your vehicle. The exit warning
system does not replace the attention of the
vehicle occupants. The vehicle occupants are
always responsible for opening the doors
and exiting the vehicle.
— The exit warning system does not respond
to people and cannot warn you about every
type of approaching objects, such as cyclists.
Always monitor the traffic as well as the ve-
hicle's surroundings with direct eye contact.
— The display may not appear in time when
vehicles are approaching very quickly.
— The exit warning system does not react to
stationary objects or pedestrians.




Fig. 125 Front door: warning strip (diagram) — The exit warning system will not provide
alerts if your vehicle is pulled too far into
General information the parking space so that it is hidden by ad-

jacent vehicles.
Within system limits, the exit warning system
can detect traffic approaching from behind such 6) »
as vehicles, and provide assistance based on this VJ Tips
information when you are exiting the vehicle — The exit warning system can be available for
=> fig. 124. The system uses the data from the ra- up to approximately three minutes after un-
dar sensors at the rear corners of the vehicle. locking the vehicle and opening the door as
well as after switching off the ignition. Then
Displays and warnings the displays flash briefly and the system
If you pull a door handle while the vehicle is sta- switches off.
tionary and an object classified as critical is ap- — The system is not available when towing a
proaching, the warning strip @ and the display trailer. There is no guarantee the system
on the exterior mirror (2) will light up on the cor- will switch off when using a retrofitted trail-
responding side of the vehicle. er hitch. Do not use these functions when
towing a trailer.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
If the door is opened, the displays on that side
will flash. If another road user that is classified
as critical is approaching while a door is already
open, the displays on that door will turn on.
The same messages apply for the exit warning
system and side assist > page 151.
152

Parking and maneuvering

@ You should stop driving in reverse when the
red orientation line touches the edge of an
object, at the latest.
Trailer view
Applies to: vehicles with trailer view
The trailer view > fig. 133 assists you in position-
ing the vehicle in front of a trailer.
— Applies to: vehicles with peripheral cameras:
Switch to the Rear view G) > page 161,
fig. 134.
— Select Trailer view in the upper display when
the parking aid is active |].



Now you can position your vehicle in front of the
trailer. The orange orientation line ©) ° fig. 133
indicates the expected path toward the trailer
hitch. Use the blue markings © to help you esti-
mate the distance to the trailer hitch. Each mark-
ing represents approximately 1 foot (0.30 me-
ters). The width of the blue surface represents
the maximum steering wheel angle.
Symbols
If $2/€9/< is displayed and the display area
represented by that symbol is not available, then
the camera on the that side is not available. The
power exterior mirrors may have been folded in
or a door or the luggage compartment lid may
have been opened.
If # is displayed, there is a system malfunction
and the display area represented by that symbol
is not available. The camera is not working in this
area.
If Nvis displayed, the respective ultrasonic sensor
is icy or dirty. Clean the area in front of the sen-
sors > page 120.
If one of the symbols continues to be displayed,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.
160


Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.

@) Note
— The orange orientation lines @) show the di-
rection the rear of the vehicle will be travel-
ing, based on the steering wheel angle. The
front of the vehicle swings out more than
the rear of the vehicle. Maintain plenty of
distance so that an exterior mirror or a cor-
ner of the vehicle does not collide with any
obstacles.
— Keep enough distance from the curb to
avoid damage to the rims.
— Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block
the rearview camera.
@ Tips
— Applies to vehicles with air suspension: The
accuracy of the orientation lines and blue
surfaces on the camera display decreases
when the vehicle is raised or lowered with
the air suspension.
— There is no rear distance warning when trail-
er mode is detected. The front sensors re-
main activated. The visual display switches
to trailer mode. The rearview camera image
will not show the orientation lines and the
blue surfaces. There is no guarantee the
functions will be deactivated when using a
retrofitted trailer hitch.

Parking and maneuvering


your vehicle is pulled too far into the park-
ing space so that it is hidden by adjacent
vehicles.

Gi) Tips
— Certain settings are stored automatically in
the active personal profile.
— Once an automatic brake activation occurs,
the system cannot initiate another activa-
tion for several seconds.
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
— If there is an acoustic warning signal from
the rear cross-traffic assist, then the park-
ing aid may not warn you of detected obsta-
cles under certain circumstances.
— The system is not available when the vehicle
detects that you are towing a trailer. There
is no guarantee the functions will be deacti-
vated when using a retrofitted trailer hitch.
Do not use these functions when towing a
trailer.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
— The coverage areas of the sensors > fig. 135
are diagrams and do not represent a true-
to-scale image of the sensor ranges.
164

4M1012721BA
Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 29.
> Install the myAudi app on your mobile device
and log in with your access information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 181.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.

Z\ WARNING
Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle status
report. This could lead to break downs in on
the road, accidents and serious injuries.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.

181

Checking and Filling

@) Note
— Before winter weather begins, have an au-
thorized Audi dealer or authorized Audi
Service Facility check if the coolant additive
in your vehicle matches the percentage ap-
propriate for the climate. This is especially
important when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. You could damage the en-
gine. If this happens, only use water and re-
store the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
Checking coolant

= Fe [RAZ-0540]


MIN

Fig. 168 Engine compartment - Coolant expansion tank:
@ cover with release button; @ markings
Follow the safety precautions > page 233, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
> Open the hood > page 234.
> Check the coolant level in the coolant expan-
sion tank > page 235, fig. 166 using the outer
240
markings @) > fig. 168. The coolant level must
be between the markings (2) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
> When you add coolant to the expansion tank,
please refer to > page 239, Cooling system.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Push the release button @ > fig. 168 on the
cap and carefully turn it to the left until you
feel resistance > /\.
> Push the release button again and remove the
cap completely.
> Add coolant mixed in the correct ratio
= page 239 up to the MAX marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
> Turn the cap to the right to tighten it until you
feel resistance a second time.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected. If the
cooling system is not leaking, coolant loss can re-
sult from the coolant boiling due overheating
and then being forced out of the cooling system.

ZA\ WARNING
— The engine compartment in any vehicle can
be a dangerous area. Stop the engine and al-
low it to cool before working in the engine
compartment. Always follow the informa-
tion found in > page 233, General informa-
tion.
— Never open the hood if you can see or hear
steam or coolant escaping from the engine
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or >

4M1012721BA
Wheels

intended to carry (“seating ca-
pacity”) with an assumed weight
of 150 lbs. (68 kg) for each pas-
senger at a designated seating
position and the total weight of
any luggage in the vehicle. If you
tow a trailer, the weight of the
trailer hitch and the tongue
weight of the loaded trailer must
be included as part of the vehicle
load.
The Gross Axle Weight Rating
(“GAWR”) is the maximum load
that can be applied at each of the
vehicle’s two axles.
The fact that there is an upper
limit to your vehicle’s Gross Vehi-
cle Weight Rating means that the
total weight of whatever is being
carried in the vehicle (including
the weight of a trailer hitch and
the tongue weight of the loaded
trailer) is limited. The more pas-
sengers in the vehicle or passen-
gers who are heavier than the
standard weights assumed mean
that less weight can be carried as
luggage.
The Gross Vehicle Weight Rating
and the Gross Axle Weight Rating
are listed on the safety compli-
ance sticker label located on the
driver’s side B-pillar.

AN WARNING
Overloading a vehicle can cause
loss of vehicle control, a crash
or other accident, serious per-
sonal injury, and even death.
—Carrying more weight than
your vehicle was designed to
carry will prevent the vehicle
from handling properly and in-
crease the risk of the loss of
vehicle control.
—The brakes on a vehicle that
has been overloaded may not
be able to stop the vehicle
within a safe distance.
—Tires ona vehicle that has
been overloaded can fail sud-
denly, including a blowout and
sudden deflation, causing loss
of control and a crash.
—Always make sure that the to-
tal load being transported -
including the weight of a trail-
er hitch and the tongue
weight of a loaded trailer -
does not make the vehicle
heavier than the vehicle’s
Gross Vehicle Weight Rating.

259

Wheels

Determining correct load
limit
Use the example below to calcu-
late the total weight of the pas-
sengers and luggage or other
things that you plan to transport
so that you can make sure that
your vehicle will not be overload-
ed.
Steps for Determining Correct
Load Limit
1. Locate the statement “THE
COMBINED WEIGHT OF OCCU-
PANTS AND CARGO SHOULD
NEVER EXCEED XXX KG OR XXX
LBS” on your vehicle’s placard
(tire inflation pressure label)
=> page 256, fig. 175.
2. Determine the combined
weight of the driver and pas-
sengers that will be riding in
your vehicle.
3. Subtract the combined weight
of the driver and passengers
from “XXX” kilograms or “XXX”
pounds shown on the sticker
=> page 256, fig. 175.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For ex-
ample, if the “XXX” amount
equals 1400 lbs. and there will
260
be five 150 lbs. passengers in
your vehicle, the amount of
available cargo and luggage
oad capacity is 650 lbs.
(1400-750 (5 x 150) = 650
bs.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely ex-
ceed the available cargo and
uggage load capacity calculat-
ed in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to de-
termine how this reduces the
available cargo and luggage
load capacity of your vehicle.
>Check the tire sidewall
(=> page 247, fig. 172) to deter-
mine the designated load rating
for a specific tire.
Wheel bolts and rims
Wheel bolts

Wheel bolts must be clean and loosen/tighten
easily.
Rims
Rims with a bolted rim ring* or with bolted wheel
covers* consist of multiple pieces. These compo-
nents were bolted together using special bolts
and a special procedure. You must not repair or
disassemble them > A\.