engine AUDI Q7 2020 Owner´s Manual

4M1012721BA
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

Table of contents

About this Owner's Manual......
SUMIMALY: ; « ss6% : osen ss sean cs poe s
QC CCeS Skis: si esis a 6 ores os ewe
Cockpit... 2... ee eee eee eee
Indicator lights overview...........0.
Display and operation............
Instrument cluster...............
Instrument cluster overview...........
Loading a personal profile.............
Operating. ........ 20.00. cece eee eee
Adjusting the display.................
Coolant temperature display...........
Tachometer............. eee eee eee
OdOMELEF as + 2 ams < gay & = pemE se ROR «
Outside temperature display...........
Engine oil temperature indicator.......
Vehicle’ TuNCtiONS « ssc. ss sees be eee ee
Touch displays....................
General touch display operation........
Multi Media Interface................
Head-up display..................
DeSériptlonis ss wees « x wees so eee + ee
Voice recognition system........
Generalinformation.................
Operating’ « esses ss assur wx aeuew sv ewe &
External voice operation..............
Global FuUNCtiONS:. icc: 6 6 ese. 6 6 ces
Additional function buttons...........
Starting and driving.............
Personalization..................
Opening and closing.............
Central locking........-.....00-e eee
Child safety lock.............00.-0 08
Power Wind OwWSics «seus ys sms 5 4 wee
Panoramic glass roof.................
Garage door opener..................
NOD
OO
14
16
16 18
24 24
25 25 25
26 27 27 28 28 28 30 30
34
36
40 40
41
Lights and Vision................. 45
Exterior lighting. ...............000ee AS
Interior lightinGisws « 2 wove + ¢ wees os ewe 50
ViSIOM iss +o sea « 5 wore oo semen W armen © oi 51
Windshield wipers................45- 53
Digital compass: s : sees s sees sz wees se 56
Sitting correctly and safely...... 58
Correct passenger seating position...... 58
Frontse@ats's « sews ¢ ¢ asia & 3 saws @ o wars = 58
Rearseat worse a sens + « semi oa axereee nw oie 61
Steering wheel............2..200005. 64
Head restraintsts: « » sae x 2 oawa a s gm o 8 64
Safety belts..............00..00000. 66
Memory function..............-000 eee 70
Airbag system .:2 ss secs ee eee tees 70
Child
safety seats coc « 4 seven © wreuese te © vase 75
Stowing and using............... 81
POWOr SOURCES wisn 5 6 eer ve oes wv eon 81
Cup holders......... 2... e eee eee eee 81
Storage and compartments............ 82
Luggage compartment............... 82
Roof rack... 0.0... 2... e eee eee eee 87
Warn and Cold ic: ss cies ss eee os ve 89
Climate control system............... 89
Steering wheel heating............... 92
Fluids in the A/C system. ............. 92
Driving...................0 0.000005 94
Starting'the vehicle ccc. so eves ee ceed ee 94
Whenidrivingye. sexe os cece 2 oem ves 95
Drive system... 0... 2. ee eee eee eee 100
Start/Stop System « ecw. ss ewes ae ees de 101
Brakes, 2s sii 2 wien a 2 oem ao mame 3 o eee 102
Electromechanical parking brake....... 104
Special driving situations.............. 106
Driving dynamic.................. 108
Audi drive select...............00000. 108
SUSPENSION es « & scues y & seis 5 & aie se ae 109
SECOFING
« ccexses 5 © soewome « % enemas 6 a mens 4 0s 110
All wheel drive (quattro) .............. art
Electronic Stabilization Control......... 112
Trailer towing.................... 115
Driving with atrailer................. 115

Table of contents


Audi smartphone interface...... Z23,
Setup... eect ee 223
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 224
Additional settings.............. 225
System settingS.......0seeecceeveees 225
Connected devices ...... 0.0... 000 e eee 226
Legalinformation..................5 227
Maintenance and Care........... 229
Checking and Filling............. 229
Fuel... 2. cece eee eee eee eee 229
Refuelingjecs ss sees se ane + eeee § s peme 230
Emissions control system...........4. 232
Engine compartment................. 233
ERGINGOtls seus 2 x seme « ¥ neue =e oRBER Fae 236
Cooling:system . « sscses v < ssesens vo eevee so ave 239
Brake fluid... 2... eee eee eee 241
Electrical SySteMi wis ¢ scm ae mews eg ey 242
Battery: « & cess 6 6 ceva © 5 mews « wenn ¥ © oi 242
Windshield washer system...........- 244
Service interval display............... 245
Wheels ........ 0... eee 246
Wheels and Tires . . 246
Tire pressure monitoring system....... 263
RUMMFLAR EINES: « cose = x once 2m seuse = 0 sees 265
Care and cleaning................ 267
General
information wo. ceo saeco es 267
Car washes...............2..20.00005 267
Cleaning and care information......... 268
Taking your vehicle out of service....... 272
Troubleshooting................. 273
Emergency assistance........... 273
General information................. 273
EQUIPITICNE sass ¢ ¢ eens + eeen a 3 ces 3s He 273
Tire mobility kit ose: <2 cere ae eee se ees 273
Replacing wheels..............000005 275
Jump starting.....................0. 278
TOWING scsvss = ¢ wesos « § eeons & 2 Keres 4 = HES 280
Fuses and bulbs.................. 283
FUSES an + x css 5 © ames + © eRe = Beem He 283
BULDSisi0e svowave 4 6 oniuen a a stants a Hanon w 8 ave 287
Customer information........... 288
Data privacy..................000. 288
Image recording............seeeeeees 288
Datamemoniesy. « s sscams sv sume ov ene a 0s 288
Transmitted information.............. 289
Accessories and technical
CHANGES... 1... eee eee eee 292
Warranty......... 00-000. e eee eee 292
Audi Literature Shop..............00. 292
Driving in other countries............. 292
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 292
Accessories and parts................ 294
Reporting Safety Defects.............. 294
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 295
Technical data..................8. 297
Identification data................00. 297
Vehicle dataiscs: = s xews 2s eens sp oes ye 297
Index... 0.2... eee 299

Quick access

Quick access
Cockpit
Fig. 1 Cockpit
@ @ @ @ ©
©
OO©eCOS



RAZ-0485

Door handle
Central locking switch ...........
Memory function buttons ........
Vent
Lever for:
— Turn signals and high beams ....
— High beam assistant ..........
— Lane departure warning ........
—Lane guidance ...............
Multifunction steering wheel with:
— Horn he
= Driver's:dirbag? » wees s 2 wees 2 sae
— Operating buttons ............
Shift paddles: « « cwwws « « savaxe w 0 von
Instrument cluster .............
Head-up display ...............
Windshield washer system lever ..
Upper display’ « = sees ¢ 2 cows ye ves
Lower display .................
®
® @
@®
Lockable glove compartment with:
—CD/DVD drive ................
Front passenger's airbag ........
Depending on equipment, buttons
for:
— ‘drive Select ic ss mews s «ees 2 oe
— Electronic Stabilization Control
(ESE) cas os evenness a annanns 0 acne 0
—Emergency flashers ...........
—Defrosting ..................
— Rear window defogger .........
MMI On/Off button .............
Depending on equipment, buttons
for:
—Parking aid ss eevee svewes vee
— Driver assistance systems ......
Depending on equipment:
— Starting the engine when there is
a malfunction
— Cup holders: s « ¢ seve sc wees g cee
210
70
108
113
156
121

4M1012721BA
Quick access

PESOGKED oe esciee vo acres vo asteame ww awe 81
— Vehicle key holder
Depending on equipment:


— Audi music interface .......... 213
—Audi phone box ............... 167
—SDicard readers. we.isi ccna eve 210
@ Electromechanical parking brake
BUEEGN segue ¢ s enme ¢ x ae © 2 eee e 104
@9 Automatic transmission selector
LEVEN scoop: « & eres ¢ o ane a 2 eee Fe 96
@ [START ENGINE STOP] button .... 94
@ Steering wheel adjustment ...... 64
@3) Lever for:
— Cruise control system ......... 130
— Adaptive cruise assist .......... 134
@4 Connection port for the On Board
Diagnostic System (OBD) ........ 288
@3) Buttons for:
Lights as 5 2 egies 5 ¢ ewe yo ees & 45
—All-weather lights ............ 45
— Rear fog lights ............... 45
@8 Hood release ..............00-% 234
@2 Button for:
— Luggage compartment lid ...... 36
Exterior mirror adjustment ...... SL.
@9) Buttons for:
— Power windows ...........00. 40
— Child safety lock .............. 40
@ Tips
Some the equipment listed here is only instal-
led in certain models or is available as an op-
tion.
Indicator lights overview
The indicator lights in the instrument cluster
blink or turn on. They indicate functions or mal-
functions. Some warning and indicator lights
turn on when you switch the ignition on and must
turn off when the drive system is switched on or
while driving.
With some indicator lights, messages may ap-
pear and warning signals may sound. The indica-
tor lights and messages may be covered by other
displays. To show them again, select the second
tab for messages with the multifunction steering
wheel & page 12.
Some indicator lights in the display can display in
several colors.
A\ Central indicator light
If the A or indicator light turns on, check
the message in the instrument cluster.
The following indicator lights may be available,
depending on the vehicle equipment:

Red indicator lights
Central indicator light
=> page 7,
Instrument cluster
=> page 11
Safety belt
=> page 69























Engine start system
=>page 95
Transmission
=> page 99
Drive system
=> page 101,
Electrical system
=> page 242
Electromechanical parking brake
=> page 104
Electromechanical parking brake
=>page 105
Brake system
=> page 103, > page 105,
=> page 241
Brake system
=> page 103, > page 105,
=> page 241
Steering
=>page 110
Steering lock
=>page 110

Quick access

Air suspension
=> page 110
Electrical system
=> page 242
Engine oil level (MIN)
=> page 236
Engine oil pressure
=> page 236
Cooling system
=> page 239
Hood
=> page 234
Loose wheel warning
=> page 261
Night vision assist
=> page 127
Night vision assist
=> page 127
Distance warning
=> page 143
Steering intervention request
=> page 139
Safe start monitor
=> page 141,
Driver intervention request
=> page 141
Lane departure warning
=> page 144
Lane departure warning
=> page 144
Audi pre sense
=> page 147,
Intersection assist
= page 153


Yellow indicator lights
Central indicator light
>page 7
Safety systems
=> page 71

Transmission
=> page 99

Drive system
=> page 101
Cooling system
=> page 239
Engine start system
=>page 95
Keys
>page 95
Electromechanical parking brake
=>page 105
Brake system
=> page 103
Electronic Stabilization Control
(ESC)
=> page 112
Electronic Stabilization Control
(ESC)
=page 112
Electronic Stabilization Control
(ESC)
=> page 113
Anti-lock braking system (ABS)
>page 114
Anti-lock braking system (ABS)
=>page 114
Steering
=>page 110
Steering lock
=>page 110
All wheel drive
=> page 112
Suspension control
=>page 110
Air suspension
=>page 110
Engine speed limitation
=> page 13
Tank system
=> page 231
Electrical system
=> page 242
Engine oil level (MIN)
= page 236

4M1012721BA

Quick access

Engine oil level (MAX) Steering intervention request
=> page 236 => page 139, >page 145
Engine oil sensor
=> page 236
Malfunction Indicator Lamp (MIL)
Lane departure warning
=>page 145
Distance warning

=> page 233 => page 143
Engine warm-up request Audi pre sense
=> page 236 =>page 149
Washer fluid level Emergency assist
=>page 245 => page 154
Windshield wipers Emergency call function
=>page 55 =>page 185
Other
indicator lights
Rear safety belt
=> page 69

Parking system plus
=>page 157
Tire pressure
=> page 263
: Start/Stop system
Tire pressure > page 101
=> page 263
Hill descent assist
Loose wheel warning © page 107
=> page 261
5 An Trailer turn signals
Bulb failure indicator
= page 116
= page 49
—— Low beam headlight
Adaptive light >page 45
=> page 49 es : Parking light
Light/rain sensor page 45
= page 49, > page 55 ps Door lock Turn signals
oor loc| => page 46, > page 49
=> page 32
: : Cruise control system
Battery in vehicle key ange 130
=> page 36
Night vision
assist
=> page 128
Cruise control system
=> page 130
Efficiency assist
Intersection assistant => page 131
=> page 153
peg Efficiency assist
Side assist page 131
=> page 151;
P g . Efficiency assist
Exit warning > 131
> page 152 Page
Efficiency assist
> page 131
Rear cross-traffic assist
=> page 163
Adaptive cruise assist | | Efficiency assist
page 142 => page 131 >

4M1012721BA

Instrument cluster

Instrument cluster
Instrument cluster overview
3:50™
12/5/2019
2800 mi
CHL Oe
Fig. 2 Instrument cluster overview (Audi virtual cockpit)
Depending on the vehicle equipment, the follow-
ing items may appear in the instrument cluster:

@) Display
— Engine coolant temperature =E . . 13
(2) Left dial
13 12 12
(S) Status line (one or two lines)
) Right dial
— Convenience display
— Speedometer
Fuellevel VY ......... 0... e ee eee 231
Right additional display with speed-
ometer
(9) Left additional display with:
— Gear... eee eee ee eee eee 96
— Audi drive select mode ......... 108
Z\ WARNING
If there is a severe malfunction in the instru-
ment cluster, the display may turn off. The
indicator light may also turn on. Stop the ve-
hicle safely. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.



Par
Pa

@) Tips
— You can select the units used for tempera-
ture, speed, and other measurements in the
Infotainment system > page 225.
— Speeds are displayed in mph (miles per
hour) or km/h (kilometers per hour).
— If there is a malfunction in the instrument
cluster, DEF will appear in the trip odometer
display. Have the malfunction corrected as
soon as possible.
— Certain instrument cluster content can also
be displayed in the head-up display*
=> page 24.
— Certain settings are stored automatically in
the active personal profile.
Loading a personal
profile
Coton}
Stare ce re RC
Eater)
lol 4
Switch profile Ps
Fig. 3 Instrument cluster: loading a personal profile >
11

4M1012721BA
Instrument cluster

Switching the view
> Press the VIEW button to switch between the
default view @ and the enhanced view (2).
Adjusting the layout
Depending on the vehicle equipment, various lay-
outs may be available.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit.
> To adjust the desired layout, press @).
Adjusting the additional display
Depending on the vehicle equipment, the addi-
tional displays that can be selected may vary.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit > (Configure).
> Select the desired additional display.
Reducing the display
Depending on the vehicle equipment, you can
hide the central area in the instrument cluster.
> Select on the instrument cluster: vehicle func-
tions tab > EE] button > Reduced display.
Coolant temperature
display
The coolant temperature display @) > page 11
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
eration, and heavy engine loads.
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the || indicator light in the instru-
ment cluster display turns on, the coolant tem-
perature is too high > page 239.
CG) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
—The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer 2) > page 11 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Engine speed limitation
If the Ay indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation will be deactivated
once the engine has reached its normal operating
temperature and you have released the accelera-
tor pedal.
If the engine speed limitation was activated by
an engine control malfunction, the By indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
() Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of >
13

Instrument cluster

time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Odometer
The trip odometer and odometer are displayed in
the status line ©) > page 11.
The trip odometer shows the distance driven
since it was last reset. It can be used to measure
short distances. The odometer shows the total
distance that the vehicle has been driven.
Resetting the trip odometer
> Select on the instrument cluster: vehicle func-
tions tab > [| button > Reset mi.
@ Tips
Distances are displayed in mi (miles) or km
(kilometers).
Outside temperature
display
The outside temperature is displayed in the sta-
tus line @) > page 11.
If your vehicle is stationary or if you are driving at
very low speeds, the temperature displayed in
the instrument cluster may be slightly higher
than the actual temperature outside due to heat
radiating from the engine.
At temperatures below 41 °F (+5 °C), a snowflake
symbol appears in front of the temperature dis-
play > A.

ZX WARNING
Do not assume the roads are free of ice based
on the outside temperature display. Be aware
that there may be ice on roads even when the
outside temperature is around 41 °F (+5 °C)
and that ice can increase the risk of accidents.

14
Engine oil temperature
indicator
Depending on the vehicle equipment, the engine
oil temperature %7 may be indicated by a bar in
the instrument cluster.
Requirement: the vehicle functions tab must be
selected.
> Switch to the enhanced view > page 12.
When engine oil temperatures are low, the dis-
play --- °F (--- °C) appears in the instrument clus-
ter. The engine has reached its operating temper-
ature when the engine oil temperature is be-
tween 176 °F (80 °C) and 248 °F (120 °C) under
normal driving conditions. The engine oil temper-
ature may be higher if there is heavy engine load
and high temperatures outside. This is not a
cause for concern as long as the ee} => page 236
or 3 => page 236 indicator lights do not turn on.
Vehicle functions
LO Ta TN]
The trip computer is displayed in the first tab of
the driver information system. Additional vehicle
functions can be accessed depending on the vehi-
cle equipment.
> Press the £] button on the multifunction steer-
ing wheel.
— On-board computer > page 14
— Reduced display > page 13
— Reset trip odometer > page 14
On-board computer
Resetting values to zero
Requirement: the Consumption, Short-term
memory, or Long-term memory display must be
selected.
> To reset the values in one of the memories to
zero, press and hold the left thumbwheel on
the multifunction steering wheel for one sec-
ond, or
>» Select on the instrument cluster: vehicle func-
tions tab > EI button > Reset mi.