open hood AUDI Q7 2020 Owner´s Manual

Opening and closing

Opening and closing
Central locking
erasure)
ZA WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
=> page 33, Anti-theft alarm system.
Locked doors make it more difficult for
emergency workers to enter the vehicle,
which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 31. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, check if all doors and lids are closed.



Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 35
— Sensors in the door handles > page 35
— Lock cylinder on the driver's door > page 33
— Central locking switch inside > page 32
Vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 35 and > page 94.
30
Power closing*
When closing a door or the luggage compart-
ment lid, you only have to let it fall lightly into
the latch. It then closes automatically > A.
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for a long period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h). The ve-
hicle will unlock again if the unlock function in
the central locking switch is pressed, the “P” gear
is engaged, or the ignition is switched off.
You can open the doors individually from the in-
side by pulling the door handle one time. To open
the rear doors individually, you must pull the
door handle twice.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The
following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the @ button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the vehicle key that was used most recently is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after it closes > ©.
— If the vehicle key that was last used is detected
inside the vehicle, then the vehicle cannot be
locked from the outside > ©.

4M1012721BA

Opening and closing

Mechanically unlocking and locking the
doors
If the central locking fails, you must unlock or
lock the doors separately.

RAZ-0026

SQ ¢ a
ge > c
oa

Fig. 23 Door: mechanically locking
Unlocking or locking the driver's door with
the mechanical key
> Remove the mechanical key > page 34.
> Insert the mechanical key into the slot under
the door handle and pry the cap off > fig. 22.
> To unlock the driver's door, turn the key to the
open position in the direction of arrow @).
> Pull the door handle to open the driver's door.
> To lock the driver's door, select the "P" position
and turn the key once to the close position
@°A.
Locking the front passenger's door and rear
doors using the mechanical key
The mechanical lock is located on the edge of the
doors. It is only visible when the door is open.
> Remove the mechanical key > page 34.
> Remove the cap from the opening > fig. 23.
> Insert the mechanical key into the slot on the
inside and turn it all the way to the right (right
door) or left (left door).
> Install the cap in the opening and close the
door.
Once the front passenger’s door or rear doors
close, it will no longer be possible to open them
from the outside. The front doors can be opened
from the inside by pulling the door handle one
time. The rear doors can be unlocked from the in-
side by pulling the door handle one time and
then opened by pulling the door handle again. If
the child safety lock in one of the rear doors is ac-
tivated, you must first pull the door handle from
the inside. Then you can open the door from the
outside.

ZA\ WARNING
Follow the safety precautions > page 30.


rN) ae ey a)
Applies to: vehicles with anti-theft alarm system
If the anti-theft alarm system detects a vehicle
break-in, audio and visual warning signals are
triggered. The anti-theft alarm system is switch-
ed on or off when Locking or unlocking your vehi-
cle. If the alarm is triggered, it will shut off auto-
matically after a certain amount of time.
Switching the alarm off manually
> To switch the alarm off, press the G button on
the vehicle key or switch the ignition on.
Depending on the vehicle equipment, the anti-
theft alarm system may have the following fea-
tures:
Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
33

4M1012721BA
Lights and Vision

the windshield wipers go back to the original
position, or drive faster than 8 mph (12 km/h).
You can also turn the service position on or off in
the MMI:
> Switch the windshield wipers off (position @
=> page 53, fig. 45).
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Wiper change po-
sition.
Cleaning the wiper blades
Requirement: the windshield wipers must be in
the service position.
> Fold the windshield wiper arm away from the
windshield.
> For information on cleaning, see > table on
page 268.
Replacing the wiper blades
Requirement: the windshield wipers must be in
the service position.
> Fold the windshield wiper arm away from the
windshield.
> Press the locking knob (@) on the wiper blade.
Hold the wiper blade firmly.
> Remove the wiper blade from the windshield
wiper arm mount ().
> Insert the new wiper blade into the mount on
the wiper arm until it clicks into place.
> Place the wiper arm back on the windshield.
> Exit the service position.

Z\ WARNING
— For safety reasons, the windshield wiper
blades should be replaced once or twice
each year.
— Dirty windshield wiper blades can impair vi-
sion, which increases the risk of an accident.

() Note
— The windshield wipers must only be folded
up when in the service position! Otherwise,
you risk damaging the paint on the hood or
the windshield wiper motor.
— You should not move your vehicle or press
the windshield wiper lever when the wiper
arms are folded up from the windshield. The
windshield wipers would move back into
their original position and could damage the
hood and windshield.
G@) Tips
— You can also use the service position, for ex-
ample, if you want to protect the windshield
from icing by using a cover.
— You cannot activate the service position
when the hood is open.
Cleaning/changing the rear wiper blade
[RAZ-0637



Fig. 48 Rear window wiper: installing the wiper blade
Cleaning the wiper blades
> Fold the wiper arm away from the rear window.
> For information on cleaning, see > table on
page 268.
Removing the wiper blade
> Fold the wiper arm away from the rear window.
> Remove the wiper blade from its holder.
Installing the wiper blade
> Press the wiper blade mount into the retainer.
> Fold the window wiper arm back onto the rear
window.

ZA\ WARNING
For safety reasons, the windshield wiper
blades should be replaced once or twice each
year.
Werle [4
If the eB indicator light turns on, then there is a
windshield wiper malfunction. The displayed

55

Warm and cold

@) Note
To reduce the risk of damage to the seat heat-
ing* elements, do not kneel on the seats or
place heavy pressure on one area of the seat.
@ Tips
— If the front passenger's seat heating” is
turned on, it will not turn on again automat-
ically if more than 10 minutes have passed
between switching the ignition off and on
again.
— Only use the fragrance function* in modera-
tion and take any other passengers and ani-
mals into consideration when using the
function. An overlap of different scents or
odors could cause discomfort. If there is
discomfort, reduce the intensity or switch
the fragrance function* off. Only use fra-
grances that are approved by Audi.
Adjusting the vents
You can open and close the vents using the
thumbwheels. The levers adjust the direction of
the airflow from the vents.
Add

nal settings
You can adjust additional settings.
» Applies to: MMI: Select on the home screen:
VEHICLE > Climate control > ©.
Fragrance
Applies to: vehicles with fragrance function
Using Fragrance selection, you can select the fra-
grance and see the fill level of the fragrance.
You can select the strength of the scent with Fra-
grance level.
Footwell temperature*
You can adjust the footwell temperature for the
driver and front passenger.
92
Steering wheel heating
Scale Rie mela
Applies to: vehicles with steering wheel heating
> Press @ to switch steering wheel heating on or
off.
You can also operate the steering wheel heating
using the multifunction steering wheel
= page 27.
G) Tips
The steering wheel heating setting will be au-
tomatically stored in the active personal pro-
file.
Applies to: vehicles with steering wheel heating
@ Steering wheel heating: on / Steering wheel
heating: off
This message appears if you have switched the
steering wheel heating on or off.
Steering wheel heating: malfunction! See own-
er's manual
If this message appears, there is a malfunction.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
Fluids in the A/C system
Refrigerant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the engine
compartment or at the front or back of the hood.

Symbol | Meaning

Warning: the A/C system must only
be serviced by qualified technicians. A
Refrigerant type

Lubricant type >

we
ott

4M1012721BA
Checking and Filling

Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
The indicator light can also turn on if the fuel fill-
er cap is not closed correctly > page 230”.
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A\.

Z\ WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could


) Depending on the engine and country


be burned. Wait until no steam or coolant is
escaping.
The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns
To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
If a gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.
— Set the parking brake first and select the
“P” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine
components. Before any work, always re-
move any jewelry and/or ties, tie back long
hair, and make sure all clothing fits close
to the body to reduce the risk of anything
becoming caught in engine components.
Pay attention to the following warnings list-
ed when work on the fuel system or on the
electrical equipment is required.
— Do not smoke.
— Never work near open flames.
— Always have a working fire extinguisher
nearby.

233

Checking and Filling


— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.

Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.

@) Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.

D_ The & symbol is not available in all countries.
234

Opening and closing the hood
The hood is released from inside the vehicle.



RAZ-0606

Fig. 165 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever >) below
the instrument panel in the direction of the ar-
row > fig. 164.
> Raise the hood slightly > page 233.
> Press the lever > fig. 165 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press itin. > AX.
Message
B Warning! Hood is not locked. Stop vehicle
and check the lock

4M1012721BA
Checking and Filling

7

The hood latch is not locked correctly. Stop im- this, always check the hood after closing it
mediately and close the hood. to make sure it is latched correctly. The hood
ima 3 is latched if the front corners cannot be lift-
Z\ WARNING ad.
— Never open the hood when there is steam or — If you notice that the hood is not latched
coolant escaping from the engine compart- while you are driving, stop immediately and
ment, because there is a risk that you could close it, because driving when the hood is
be burned. Wait until no steam or coolant is not latched increases the risk of an accident.
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of


Engine compartment ove

The most important check points.
B4M-0249


Fig. 166 Typical location of the reservoir and the engine oil filler opening (example)
Follow the safety precautions > page 233. Engine oil filler opening ("27) > page 237

Brake fluid reservoir (O)) under a cover
=> page 241
Washer fluid reservoir (>) 9 page 244

(@) Jump start point (+) under a cover, (-) with
hex head screw > page 244, Charging the 12
Volt vehicle battery, > page 278, Jump start-


ing The engine oil filler opening may be located ina
Coolant expansion tank (-t-) > page 240 different area depending on the specific engine.
@) Sticker* for engine oil specifications
=> page 236
235

4M1012721BA
Checking and Filling

@) Tips
The oil pressure warning 2 is not an oil level
indicator. Always check the oil level regularly.
Checking the engine oil level
The engine oil level can be checked in the MMI.
Follow the safety precautions > /\ in General in-
formation on page 233.
>» Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Switch only the ignition back on.
> Wait approximately two minutes.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Oil level.
> Read the oil level in the display. Add engine oil
if the bar in the oil level indicator is just below
“min” > page 237.
@) Note
If the engine oil level is too low or too high,
there is a risk of engine damage.
G) Tips
The oil level indicator in the display is only an
informational display. If the oil level is too
low, a minimum oil warning appears in the in-
strument cluster. Add oil and close the hood.
The current oil level will be displayed on the
MMI the next time the ignition is switched on.
@) Tips
The engine oil consumption may be up to
0.5 quart/600 miles (0.5 liter/1,000 km), de-
pending on driving style and operating condi-
tions. Consumption may be higher during the
first 3,000 miles (5,000 km). The engine oil
level must be checked regularly. It is best to
check each time you refuel your vehicle and
before long drives.
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,
and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because
engine wear increases with mileage, oil con-
sumption will increase again over time until
it may be necessary to replace worn compo-
nents.
— Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized
Audi Service Facility is trained in accurately
measuring the oil consumption.
— You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
800-822-2834.

Adding engine o

B8K-2120



Fig. 167 Engine compartment: engine oil filling opening
cover (example)
237
>

Checking and Filling

Follow the safety precautions > page 233, Gener-
al information.
> Turn the engine off.
> Open the hood > page 234.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 167.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 236.
> Close the engine oil filler opening cap.
> Close the hood > page 234.
> Restart the ignition after two minutes and read
the current oil level in the MMI > page 237,
Checking the engine oil level.
> Add more oil if necessary.

ZA\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
238
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 233, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.

Checking and Filling

@) Note
— Before winter weather begins, have an au-
thorized Audi dealer or authorized Audi
Service Facility check if the coolant additive
in your vehicle matches the percentage ap-
propriate for the climate. This is especially
important when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. You could damage the en-
gine. If this happens, only use water and re-
store the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
Checking coolant

= Fe [RAZ-0540]


MIN

Fig. 168 Engine compartment - Coolant expansion tank:
@ cover with release button; @ markings
Follow the safety precautions > page 233, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
> Open the hood > page 234.
> Check the coolant level in the coolant expan-
sion tank > page 235, fig. 166 using the outer
240
markings @) > fig. 168. The coolant level must
be between the markings (2) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
> When you add coolant to the expansion tank,
please refer to > page 239, Cooling system.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Push the release button @ > fig. 168 on the
cap and carefully turn it to the left until you
feel resistance > /\.
> Push the release button again and remove the
cap completely.
> Add coolant mixed in the correct ratio
= page 239 up to the MAX marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
> Turn the cap to the right to tighten it until you
feel resistance a second time.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected. If the
cooling system is not leaking, coolant loss can re-
sult from the coolant boiling due overheating
and then being forced out of the cooling system.

ZA\ WARNING
— The engine compartment in any vehicle can
be a dangerous area. Stop the engine and al-
low it to cool before working in the engine
compartment. Always follow the informa-
tion found in > page 233, General informa-
tion.
— Never open the hood if you can see or hear
steam or coolant escaping from the engine
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or >