tow AUDI Q7 2021 Owner´s Manual

Sitting correctly and safely


ZA\ WARNING
— There is one head restraint for each seat. All
vehicle occupants must adjust the head re-
straint correctly before every trip. Having
head restraints that are not adjusted cor-
rectly or not installed in the vehicle increas-
es the risk of a neck injury during sudden or
unexpected driving or braking maneuvers or
in a collision.
— Only remove the rear seat head restraints if
it is necessary to install a child safety seat
= page 80. Stow the removed head re-
straints securely, for example in the luggage
compartment. Reinstall the head restraints
immediately once the child safety seat has
been removed. Driving without head re-
straints increases the risk of serious neck in-

juries.
ae memes)
Applies to: vehicles with adjustable head restraints


RAZ-0683,



Fig. 60 Front seat: adjusting the head restraint
Adjusting the head restraints
> To adjust the head restraint upward, slide it un-
til it locks into place.
> To adjust the head restraint downward or back-
ward, press the button on the side and slide the
head restraint. Release the button and slide the
head restraint farther until it locks into place.
70
Rear head restraints
Applies to: vehicles with adjustable head restraints


RAZ-0823



Fig. 61 Rear seat: adjusting or removing the head restraint
Adjusting the head restraints
> To adjust the head restraint upward, slide it un-
til it locks into place.
> To adjust the head restraint downward, press
the button @) and slide the head restraint. Re-
lease the button and slide the head restraint
farther until it locks into place.
Third row seats: adjusting the head restraint
Applies to vehicles with third row seats
The head restraints are automatically folded in
when the backrest is folded down > page 68.
> To fold the head restraint in manually, pull on
the release loop under the head restraint.
You must manually unfold the head restraint af-
ter unfolding the backrest.
> Unfold the head restraint by tilting it upward
until you feel it click into place.
Removing the headrests
Applies to: vehicles with removable head restraints
> Applies to: vehicles with folding backrests: Fold
the backrest forward slightly. See > page 90.
> Move the head restraint upward all the way.
> Insert a suitable object, such as the extended
vehicle key or mechanical key, into the release
point @ on the inside or outside of the base.
> Press the button (2) and pull the head restraint
out of the backrest > A\ in General informa-
tion on page 70.
Installing the headrests
Applies to: vehicles with removable head restraints
> Fold the backrest forward slightly > page 90. >

Sitting correctly and safely


that PASSENGER AIR BAG OFF #; stays
on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
— Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-

vanced airbag system.

Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
manufacturer instructions for the child safety
seat.
80
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html

Z\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety
seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.
— Never allow a child to sit in a child safety
seat unsupervised.
— Never allow children to ride unsecured in the
vehicle or to stand or kneel on the seats
while driving. In the event of an accident, a
child could be propelled through the vehicle.
This can cause serious or fatal injuries for
the child and passengers.
— If children use an incorrect seating position

while driving, they have a higher risk of

4M1012721BC
Sitting correctly and safely

it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
> fig. 73. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
» If necessary, move the head restraint behind
the child safety seat downward.
> Activate the belt retractor lock on the fastened
safety belts. To do this, pull the upper belt out
completely and then allow it to retract. You will
hear a clicking sound while the belt is retract-
ing. It will not be possible to pull the safety
belt out any farther.
>» Make sure the fastened safety belt does not
block access to the LATCH anchors. Otherwise,
it may not be possible to secure the child safety
seat to the LATCH anchors correctly.

Z\ WARNING
The top tether anchors in the vehicle are only
designed for child safety seats equipped with
an upper strap. To reduce the risk of serious or
fatal injury, never secure other child restraint

systems, belts, or objects to the anchors.
Yate emo Rt 1am nem Te
rtrd





Fig. 74 Second row rear bench seat: securing safety belts
that are not used
If a child safety seat is used on the rear bench
seat, the child must not be able to reach any
safety belts that are not being used. Secure safe-
ty belts that are within reach of the child.
> If you secure a child safety seat to the LATCH
anchors in the second row, fasten the safety
belt on the seat where the child safety seat is
installed using the seat's safety belt latch.
> If you secure a child safety seat to the LATCH
anchors in the third row, fasten the safety belt
on the seat where the child safety seat is instal-
led using the seat's safety belt latch.
> If you secure a child safety seat to one of the
outer seats in the second row, fasten the safety
belt for the center seat in its latch.

ZA\ WARNING
A child in a child safety seat could play with
the unused safety belts and then become en-
tangled in them, which increases the risk of
fatal injury. Always secure unused safety belts
so that they are not within reach of children in
child safety seats.

8s

4M1012721BC
Storage and convenience

> To open the cup holder, tap on the button @).
> To close the cup holder, fold the cover back un-
til it clicks into place.

ZA WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or por-
celain). You could be injured by them in the
event of an accident.

@) Note
Beverage containers in the cup holders should
always have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Storage and
compartments
Additional storage
Depending on vehicle equipment, there are a va-
riety of storage areas, compartments, and retain-
ers, such as the glove compartment, for safely
storing and securing objects.

ZA WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged

objects. This could impair the effectiveness
of the side curtain airbags.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.


Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
» Use non-elastic cords attached to the tie-downs
to secure objects.

ZA WARNING
— Applies to: vehicles with luggage compart-
ment cover: The luggage compartment cov-
er is not a surface for storing objects. Ob-
jects placed on the cover increase the risk of
injury to all vehicle occupants during sudden
driving or braking maneuvers or in the event
of an accident.
— Applies to: vehicles with luggage compart-
ment cover: The luggage compartment cov-
er must always be securely fastened when in
use to reduce the risk of an accident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to

87

4M1012721BC
Storage and convenience

Tie-downs
There are tie-downs in the luggage compartment
to secure pieces of luggage and objects.
> Use the tie-downs to secure the cargo.
Movable tie-downs
Applies to: vehicles with movable tie-downs
> To install the tie-down, press both buttons at
the sides @, insert the tie-down in the rail, and
lock it in place.
> To slide the tie-down, press both of the side
buttons @) and slide the tie-downs to the de-
sired position. The tie-downs must lock in
place.
> To remove the tie-down, press both buttons @)
at the sides and remove the tie-down from the
rail.
> Insert the rail covers. This reduces the risk of
damage and dirt entering the rails.
Cargo net
Applies to: vehicles with cargo net
Use the cargo net (2) to secure lighter objects in
the luggage compartment
> Fold the clip for the tie-downs upward.
» Attach the hooks for the cargo net to the tie-
downs.
Applies to: vehicles with a fixture set

Fig. 84 Luggage compartment: securing attachments
The telescoping rod @) and the securing strap 2)
help to prevent objects from sliding around in the
luggage compartment.
Observe the safety precautions > page 87.
The fixture set is located in the openings under
the cargo floor.
> Insert the movable tie-downs > page 91.
> Press the button () on the retainers and place
them on the tie-downs. Make sure the brackets
are locked into place.
> Slide the tie-downs into the desired position.
> Press the button @) to tighten the securing
strap @.
G) Tips
Store the movable tie-downs and the fixture
set in the openings under the cargo floor, if
necessary.
Cargo floor

Fig. 85 Luggage compartment: installing the cargo floor
Removing and installing the cargo floor
> To remove the cargo floor, pull the entire cargo
floor toward the back of the vehicle.
> To install the cargo floor, insert the tabs at
both sides into the openings and slide the car-
go floor all the way in toward the backrest
> fig. 85.
91

Warm and cold

Control panel in rear
You can operate certain climate control functions
in the rear using the control panel.
Customizing
A climate control function from the upper display
can be assigned to each button to the left and
right of +++ in area @).
> Press and hold the symbol for the desired func-
tion on the upper display for at least three sec-
onds. A menu that consists of two sections ap-
pears.
> If you pull the symbol toward the left section,
the button to the left of «++ will be assigned.
> If you pull the symbol toward the right section,
the button to the right of ++ will be assigned.
Press the buttons to turn the functions on or off.
One bar in the button or the LED in the button
will light up when the function is switched on.
Some buttons can have several functions as-
signed to them. The various functions can be ac-
tivated by pressing the button multiple times.
AUTO Automatic mode
The automatic mode regulates the amount of air
and air distribution automatically, so that the set
temperature is reached is quickly as possible.
REAR Rear climate control system
To enable operation of the climate control sys-
tem from the rear of the vehicle, press REAR.
To exit this mode again, press REAR or
REAR MODE EXIT.
SYNC Synchronization
When synchronization is switched on, the tem-
perature, air distribution, and blower strength on
the driver's side is applied to all seat positions.
You can also control the synchronization directly
using a gesture. Pull two fingers together on the
lower display > page 17.
94
OFF Switching off
The climate control system is switched off. Air
supply from the outside is blocked. If you press
OFF in the front, the front and rear climate con-
trol system will switch off. If you press OFF in the
rear, the rear climate control system will switch
off. To switch the climate control system back on,
press on any button in the respective display.
A/C / ME Cooling mode
The cooling mode only functions with the blower
turned on. The air is not cooled and humidity is
not reduced when cooling mode is switched off.
This can cause fog on the windows. The cooling
mode switches off automatically at low outside
temperatures.
If you activate the A/C, the cooling mode will be
automatically regulated.
If you activate 4/6, the cooling mode will run with
maximum cooling output and maximum blower
speed. To reduce unnecessary energy usage, only
use this function briefly.
+ /- Temperature
Temperatures between 60 °F (+16 °C) and 84 °F
(+28 °C) can be set. If outside of this range,
LOW / LO or HIGH / HI will appear in the display.
In both settings, the climate control runs con-
stantly at the maximum cooling or heating level.
The temperature is not regulated.
§8 Blower
With  / A, you can manually adjust the vol-
ume of air generated by the blower to your pref-
erences. The blower should always run at a low
setting to prevent the windows from fogging and
to ensure a continuous exchange of air inside the
vehicle. To have the blower regulated automati-
cally, press AUTO.
2 Air distribution
With °@/<>/%, you can select the vents from
which the air will flow. To have the air distribu-
tion controlled automatically, press the AUTO
button or deactivate all three arrows. With “2,
the air will be directed toward the windshield. >

4M1012721BC
Driving

—To select the nearest gear, move the selector
lever forward or back until you feel the first
pressure point.
—To skip a gear (for example, move from “D” to
“R”), move the selector lever past the pressure
point in the desired direction.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“p” (Park) gear
Requirement: the ignition must be switched on.
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button (2) on the selector Lever.
— The “P” next to the selector lever will light up.
“P” engages automatically if you switch the en-
gine off while the “D” or “R” gear is selected. If
you switch the engine off in “N”, “P” will engage
automatically after approximately 30 minutes.
If you want to switch to another gear from “P”,
the engine must be running.
If you cannot shift out of “P”, for example be-
cause the vehicle has no power, you may need to
use the emergency release for the parking lock
=> page 102.
Selecting the driving program
Various driving programs can be selected when in
the “D” gear. The programs influence when the
transmission shifts and how the accelerator ped-
al responds.
The selected driving program is displayed in the
instrument cluster.
—D (Drive): normal driving mode
—S (Sport): sporty driving mode
If you select the dynamic mode in Audi drive se-
lect*, the “S” driving program will be activated.
When the ignition is switched off, the driving pro-
gram may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear.

Z\ WARNING
— Before you start driving, check if the label
for the desired selector lever position next
to the selector lever is lit up.
— Secure the vehicle against rolling before ex-
iting the vehicle > page 99.
— Power is still transmitted to the wheels
when the engine is running at idle. To pre-
vent the vehicle from “creeping”, you must
keep your foot on the brake in all selector
lever positions (except "P" and "N") when
the engine is running.
— To reduce the risk of an accident, do not
press the accelerator pedal when changing
gears if the vehicle is stationary and the en-
gine is running.
— Never select the “R" or "P” gears while driv-
ing. Doing so could cause an accident.
— The vehicle can roll even if the ignition is
switched off.

(i) Tips
If you shift between “D” and “R” within one
second, you do not need to press the brake
pedal. This makes it possible to “rock” if it is
stuck, for example.
101

Driving



Manual shi

RAZ-0411


Fig. 90 Center console: shifting manually with the selector
lever

RAZ-0003


—
Fig. 91 Steering wheel: shift paddles*
You can shift the gears manually when in “D”
mode. The transmission must be in tiptronic
mode.
Shifting with the selector lever
You can shift into manual shifting mode while the
vehicle is stationary or while driving.
> To switch to manual shifting mode, tilt the se-
lector lever toward the front passenger's side
> fig. 90. “M” will be displayed in the instru-
ment cluster.
> Upshifting: push the selector lever forward ().
> Downshifting: push the selector lever toward
the rear ©).
> To switch back to automatic mode, tilt the se-
lector lever toward the driver's side.
Shifting with the shift paddles
Applies to: vehicles with shift paddles
> Upshifting: press the @) shift paddle > fig. 91.
> Downshifting: press the ©) shift paddle.
> To engage the lowest possible gear for maxi-
mum acceleration, press and hold the ©) shift
paddle.
102
> To switch back to automatic mode, press and
hold the @) shift paddle or push the selector
lever toward the rear.
If you stop using the shift paddles temporarily,
the transmission will switch back to automatic
mode. To keep shifting manually, tilt the selector
lever toward the front passenger's side.
@ Tips
— The transmission only allows manual shift-
ing when the engine speed is within the per-
mitted range.
— The transmission automatically shifts up or
down before critical engine speed is
reached.
Accelerator pedal
You can accelerate the vehicle using the accelera-
tor pedal.
Maximum acceleration
If you press the accelerator pedal all the way
down, the motor’s full power will be used and
you will reach maximum acceleration, also called
“kick-down”.

ZA\ WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.

Parking lock emergency release
@

B4M-0189


®



Fig. 92 Footwell: releasing the parking lock using the
emergency release

4M1012721BC
Driving

The emergency release is located under the floor
mat on the driver's side. Read and follow the im-
portant instructions about towing > page 294.
Releasing the parking lock using the
emergency release
> Secure the vehicle against rolling > page 99.
> Pry the cover off at one of the openings using
the screwdriver from the vehicle tool kit
=> page 286.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise (@) until it
stops and press it downward @) until it locks in-
to place.
> Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA\ WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— Only use the parking lock emergency release
if the vehicle is secured against rolling
= page 99. An unsecured vehicle may roll,
which increases the risk of an accident.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
i Transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll > page 99. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
& Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
i Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
fs] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
fal Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[&] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the >
103

Driving

@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Observe the important information for driv-
ing downhill > page 110. This especially ap-
plies when towing a trailer.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 253.
EET
GG / @ Brakes: malfunction! Stop vehicle
safely
There is a malfunction in the brake system. If
fs) and Ehlalso turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution. If
the brake booster is not working, you have to use
much more force when braking the vehicle.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
EG / @ Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
108
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle against rolling > page 99.
Other indicator lights
When you switch the ignition on, the EG / @
indicator light turns on briefly to check the func-
tion. If the indicator light does not turn on, there
is a system malfunction.
1f Be / B® stays on, there is a malfunction in
the brake system.
@- A high load was placed on the brakes from
driving downhill for a long period of time. Follow
the instructions in the message to utilize the en-
gine braking effect and to relieve the brakes.

ZA\ WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.

Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The @) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Setting: pull the ©) switch.