service BMW 128I 2013 Owner's Manual

188
CommunicationsTe l e p h o n e
Telephone
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
Overview
The concept
Mobile phones or other external devices, e.g.
audio players, can be connected to the vehicle
via Bluetooth.
Bluetooth® is a registered trademark of
Bluetooth® SIG, Inc.
After being paired once, when the ignition is
switched on, these devices are automatically
detected as soon as they are present in the
vehicle and can be controlled via iDrive, by the
buttons on the steering wheel, and by voice.
Depending on whether they are functioning as a
telephone and/or as an audio source, external
devices can be used via the vehicle. The tele-
phone functions will be described below. Oper-
ation of audio functions, refer to page 180.
Up to four external devices can be paired.
It may be necessary for some functions to be
activated by the mobile phone provider or
service provider.
Only make entries when traffic conditions
permit. Do not hold the mobile phone in
your hand while you are driving; use the hands-
free system instead. Otherwise, you may
endanger vehicle occupants and other road
users. <
Snap-in adapter
The snap-in adapter makes it possible:
>Accommodate the mobile phone.
> Recharge its battery.
> Connect it to an external antenna of the
vehicle.
This assures a better network connection
and constant sound quality.
Suitable mobile phones
For precise information about which mobile
phones and external devices with a Bluetooth
interface are supported by the mobile phone
preparation, go to www.bmwusa.com/
bluetooth.
Displaying vehicl e identification
number and software part number
Checking which mobile phones are supported
by the mobile phone pr eparation requires the
vehicle identification number and software part
number. The software ve rsion of the mobile
phone may also be required.
1. "Telephone"
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
With a certain software version, these suitable
mobile phones support the vehicle functions
described below.
With other mobile phones or software versions,
malfunctions may occur.
A mobile phone that is connected to the vehicle
should not be operated via the mobile phone
keypad; otherwise, ma lfunctions may occur.
It is possible to perform a software update, refer
to page 184.

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CommunicationsTe l e p h o n e
Entering phone numbers
Dialing a number
1."Telephone"
2. "Dial number"
3. Select the digits individually.
4. Select the symbol.
It is also possible to enter phone numbers by
voice.
Calls with multiple parties
General information
It is possible to switch between two calls or to
connect two calls to establish a conference call.
These functions must be supported by the
mobile phone and by the service provider.
Accepting a call while speaking to
another party
This function may have to be activated by the
service provider and the mobile phone may
need to be set for this.
When a second call comes in during an ongoing
call, a call-waiting signal sounds.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish another call during an active call.
1. "Telephone"
2. "Active calls"
3. "Hold"
The existing call is put on hold.
4. Dia l the ne w pho ne numbe r o r sele ct it from
a list.
"Return"
The call on hold is continued.
Switching between two calls, toggling
Active call: highlighted.
The call on hold is identified with:
"on hold...". "Swap calls"
The phone switches to the call on hold.

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Te l e p h o n e
Communications
Establishing a conference call
Two calls can be connected to a single
telephone conference call.
1.
Establish two calls.
2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Muting the microphone
The microphone can be muted in active calls.
1. "Telephone"
2. "Active calls"
3. "Microphone mute"
The muted microphone is automatically
activated:
> If a new call is made.
> When switching between callers on hold.
Keypad dialing
Use keypad dialing to gain access to network
services or to control de vices, e.g. to remotely
access an answering ma chine. This requires
the DTMF code. 1.
"Telephone"
2. Select contact from a list or "Dial number"
3. "Keypad dialing"
4. Enter a DTMF code.
Phone book
Displays
The phone book accesses the contacts of the
telephone and shows all contacts for which a
phone number is entered. The entries can be
selected to make a call.
1. "Telephone"
2. "Phone book"
A symbol indicates the st orage location of the
contacts, refer to page 202.
Calling a contact
Contacts with a stored phone number: select
the desired contact. The connection is
established.
Contacts with more than one stored phone
number: select the desi red contact and then
select the phone number. The connection is
established.
SymbolMeaning
Contact with a stored phone number.
Contact with more than one stored
phone number.
Call not possible. The mobile phone
has no reception or network or a Ser-
vice Request is currently active.

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CommunicationsOffice
4."Configure Bluetooth®"
5. "Show images"
The display of all contact pictures is activated or
deactivated.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
cannot be deleted.
1. "Office"
2. "Contacts"
3. Highlight the contact.
4. "Options"
5. "Delete contact" or "Delete all contacts".
Messages
General information
The displaying of text messages and emails
from the mobile phone depends on whether the
mobile phone supports transmission into the
vehicle from the mobile phone. Text messages
and e-mails may not be supported by the ser-
vice provider or the fu nction may have to be
separately activated. Af ter a mobile phone is
paired for the first time, the transmission may
take several minutes. Messages are only dis-
played completely when the vehicle is stopped.
Messages from the auxiliary phone are not
transmitted.
To display various messages:
> Text messages.
> Messages from My info.
> Messages from the BMW Concierge
service.
> Messages from BMW Info.
> Emails from the mobile phone.
Displaying messages
1."Office"
2. "Messages"
Message type
A symbol indicates the type of message.
Read message.
Unread message.
Filtering me ssage lists
A message list can be filtered if there is more
than one message type.
1."Filter:"
2. Select the message type.
>"All"
All messages are displayed.
> "E-mail"
Only text messages from mobile phones
are displayed.
> "Services messages"
Only messages from the BMW Con-
cierge service, My Info, and BMW Info
are displayed.
> "Text message"
Only text messages from mobile phones
are displayed.
SymbolMessage type
Text message
My Info
Message from the Concierge
service, refer to page 213
Messages from BMW Info, refer
to page 206
E-mail from mobile phone

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Office
Communications
Deleting messages
Messages from the Concierge service, My Info,
BMW Info, and BMW Online can be deleted.
To delete a message:
1.
"Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. Open "Delete message".
To delete all messages:
1. "Office"
2. "Messages"
3. Open "Options".
4. "Delete all messages"
Text message
Calling a text message sender
1.Select the desired message.
2. Select the symbol.
Saving sender in the contacts
1.Highlight the desired message.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from dead lines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 208.
Reading text messages aloud
Having text messages read aloud, refer to
page209.
My Info
Selecting additional functions
Additional functions are available when a
message is selected.
Messages from the Concierge service
Saving an address
1. Select the desired message.
2. Open "Options".
3. "Store contact in vehicle"
Selecting additional functions
Additional functions are available when a
message is selected.
SymbolFunction
"Start guidance" or "Add as another
destination"
"Call"
If the message contains a number, a
telephone connection is estab-
lished.
"Select phone number"
If the message contains more than
one number, select the desired
number from the list. A telephone
connection is established.
SymbolFunction
"Start guidance" or "Add as another
destination"
"Call"
If the message contains a number, a
telephone connection is estab-
lished.

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212
CommunicationsConnectedDrive
ConnectedDrive
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
BMW Assist
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the
contract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BM W Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new
contract has been signed.
Requirements
> The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the
services.
> To transmit position data, the vehicle must
be able to determine its current position.
> To activate and update BMW Assist, a GPS
signal must be available. >
The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
> BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
> Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
> Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are tran smitted during this
call.
> Customer Relations: connection to
Customer Relations for information on all
aspects of your vehicle.
> BMW TeleService: the data on your vehi-
cle's service status or required inspections
are transmitted to your BMW center, either
automatically before a service due date or
when you request a service appointment.
> Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
> Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.

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ConnectedDrive
Communications
>
In addition, the optional Convenience Plan
offers Concierge servic e and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports comm unication with your
BMW center.
> Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shor tens the duration of
the service appointment.
> In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.
> The service varies by country.
> Connection may incur charges.
> Services may be restricted abroad.
Requirements
>BMW Assist is activated.
> Wireless reception is available.
> Ignition switched on.
Using TeleService
Generally, TeleService is activated in the
vehicle.
If TeleService is not activated, it is possible to
establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact
Customer Relations.
Concierge service
General information
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additi onal activation by the
BMW Assist Response Center.
Starting the Concierge service
1. "BMW Assist" or "ConnectedDrive"
2. "Concierge"
3. "Start service"
A voice contact with the BMW Concierge
service is established. Phone numbers and
addresses can be transmitted as a message.
Messages
Information about messages, refer to page 204.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down.
Contact with BMW Roadside Assistance can
also be established using a Check Control
message, refer to page84.

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CommunicationsConnectedDrive
Starting BMW Roadside Assistance
without BMW Assist or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis-
played. If a mobile phone is paired, a con-
nection to BMW Roadside Assistance is
established.
Starting BMW Road side Assistance
with BMW Assist or TeleService
In a vehicle with TeleServ ice, assistance is first
offered through the TeleService Diagnosis and
then if necessary, th rough the TeleService
Help.
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
BMW TeleService Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
critical to vehicle diag nosis. These data are
automatically transmitted.
After transmission of the data, a voice connec-
tion is established to Roadside Assistance.
BMW Online
Overview
You can use BMW Online to search the yellow
pages.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS Co., Ltd., in Japan and other
countries.
T h i s s o f t w a r e i s b a s e d i n p a r t o n t h e w o r k o f t h e
Independent JPEG Group.
Requirements
> Subscription to the optional Convenience
Plan.
> The vehicle is located within wireless
network coverage.
> The date setting on th e Control Display is
current.
Starting BMW Online
1. "BMW Assist" or "ConnectedDrive"
2. "BMW Online"
3. "OK" if necessary
The BMW Online start page is displayed.
Using BMW Online
To select and display content:
> Turn the controller to highlight an element.
> Press the controller to display an element.

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ConnectedDrive
Communications
Opening the start page
1.
Open "Options".
2. "Display start page"
Loading a new page
1.Open "Options".
2. "Reload"
Canceling
1.Open "Options".
2. "Cancel loading"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If a mobile phone is paired, a connection
is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request
Overview
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
Automatic Serv ice Request
The Teleservice data ne cessary for servicing
the vehicle are automatica lly sent to your BMW
center prior to the servic e deadline. If possible,
the center will contac t you and a service
appointment can be arranged.
Check when your BMW center was notified.

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1."Vehicle Info"
2. "Vehicle status"
3. Open "Options".
4. "Last Service Request"
Service status
Displaying available services
Display of all services available in the vehicle.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status"
3. "Available services"
Updating BMW Assist
Manually updating BM W TeleService, BMW
Assist, and BMW Online.
"Update BMW Assist"
Data transfer
The status of the data transfer is displayed.
1. "BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps
Overview
Certain software applications of a suitable
mobile phone can be integrated into the vehicle.
These software applicat ions are displayed on
the Control Display. They can be operated via
iDrive.
Requirements
> The mobile phone's operating system
supports the use of apps.
> Software applications are installed on the
mobile phone and are operational.
> Suitable mobile phone.
> Appropriate mobile phone contract.
Additional costs possibly incurred are not
included in the price of apps.
Information about suit able mobile phones,
available software applic ations, and their instal-
lation can be found at www.bmw.com/connec-
tivity or at your BMW center.
Only make entries when traffic conditions
permit. Otherwise, you may endanger
vehicle occupants and other road users by
being distracted.
For safety reasons, some software applications
can only be used when the vehicle is stopped. <
To avoid malfunctions, only use software
applications approved by BMW. <
Using apps
1.Connect the mobile phone using the snap-
in adapter or the USB audio interface.
2. "ConnectedDrive"
3. Select the desired software application.

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