service BMW 328I CONVERTIBLE 2013 Owner's Manual

207
Te l e p h o n e
Communications
Establishing a conference call
Two calls can be connected to a single tele-
phone conference call.
1.
Establish two calls.
2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Muting the microphone
The microphone can be muted in active calls.
1. "Telephone"
2. "Active calls"
3. "Microphone mute"
The muted microphone is automatically acti-
vated:
> If a new call is made.
> When switching between callers on hold.
Keypad dialing
Use keypad dialing to gain access to network
services or to control devices, e.g. to remotely
access an answering machine. This requires
the DTMF code. 1.
"Telephone"
2. Select contact from a list or "Dial number"
3. "Keypad dialing"
4. Enter a DTMF code.
Phone book
Displays
The phone book accesses the contacts of the
telephone and shows all contacts for which a
phone number is entered. The entries can be
selected to make a call.
1."Telephone"
2. "Phone book"
A symbol indicates the storage location of the
contacts, refer to page 214.
Calling a contact
Contacts with a stored phone number: select
the desired contact. Th e connection is estab-
lished.
Contacts with more than one stored phone
number: select the desired contact and then
select the phone number. The connection is
established.
SymbolMeaning
Contact with a stored phone number.
Contact with more than one stored
phone number.
Call not possible. The mobile phone
has no reception or network or a Ser-
vice Request is currently active.

00320051004F004C00510048000300280047004C0057004C005200510003

216
CommunicationsOffice
The display of all contact pictures is activated or
deactivated.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
cannot be deleted.
1."Office"
2. "Contacts"
3. Highlight the contact.
4. "Options"
5. "Delete contact" or "Delete all contacts".
Messages
General information
The displaying of text messages and emails
from the mobile phone depends on whether the
mobile phone supports transmission into the
vehicle from the mobile phone. Text messages
and e-mails may not be supported by the ser-
vice provider or the function may have to be
separately activated. After a mobile phone is
paired for the first time, the transmission may
take several minutes. Messages are only dis-
played completely when the vehicle is stopped.
Messages from the auxiliary phone are not
transmitted.
To display various messages:
>Text messages.
> Messages from My info.
> Messages from the BMW Concierge ser-
vice.
> Messages from BMW Info.
> Emails from the mobile phone.
Displaying messages
1."Office"
2. "Messages"
Message type
A symbol indicates the type of message.
Read message.
Unread message.
Filtering message lists
A message list can be filtered if there is more
than one message type.
1. "Filter:"
2. Select the message type.
>"All"
All messages are displayed.
> "E-mail"
Only text messages from mobile phones
are displayed.
SymbolMessage type
Text message
My Info
Message from the Concierge
service, refer to page 225
Messages from BMW Info, refer
to page 218
E-mail from mobile phone

00320051004F004C00510048000300280047004C0057004C005200510003

217
Office
Communications
>
"Services messages"
Only messages from the BMW Con-
cierge service, My Info, and BMW Info
are displayed.
> "Text message"
Only text messages from mobile phones
are displayed.
Deleting messages
Messages from the Concierge service, My Info,
BMW Info, and BMW Online can be deleted.
To delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. Open "Delete message".
To delete all messages:
1. "Office"
2. "Messages"
3. Open "Options".
4. "Delete all messages"
Text message
Calling a text message sender
1.Select the desired message.
2. Select the symbol.
Saving sender in the contacts
1.Highlight the desired message.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 220.
Reading text messages aloud
Having text messages read aloud, refer to
page 221.
My Info
Selecting additional functions
Additional functions are available when a mes-
sage is selected.
Messages from the Concierge service
Saving an address
1. Select the desired message.
2. Open "Options".
3. "Store contact in vehicle"
SymbolFunction
"Start guidance" or "Add as another
destination"
"Call"
If the message contains a number, a
telephone connection is estab-
lished.
"Select phone number"
If the message contains more than
one number, select the desired
number from the list. A telephone
connection is established.

00320051004F004C00510048000300280047004C0057004C005200510003

224
CommunicationsConnectedDrive
ConnectedDrive
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
BMW Assist
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BMW Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new con-
tract has been signed.
Requirements
>The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the ser-
vices.
> To transmit position data, the vehicle must
be able to determine its current position.
> To activate and update BMW Assist, a GPS
signal must be available. >
The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
> BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
A s s i s t R e s p o n s e C e n t e r i s e s t a b l i s h e d . T h e
BMW Assist Response Center then speaks
with you and takes further steps to help you.
> Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
> Enhanced Roadside Assistance:
BMW Roadside Assistance can be con-
tacted if assistance is needed in the event of
a breakdown. If possible, the vehicle data
and position data are transmitted during
this call.
> Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
> BMW TeleService: the data on your vehi-
cle's service status or required inspections
are transmitted to your BMW center, either
automatically before a service due date or
when you request a service appointment.
> Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
> Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.

00320051004F004C00510048000300280047004C0057004C005200510003

225
ConnectedDrive
Communications
>
In addition, the optional Convenience Plan
offers Concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService:
General information
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
> In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.
> The service varies by country.
> Connection may incur charges.
> Services may be restricted abroad.
Requirements
>BMW Assist is activated.
> Wireless reception is available.
> Ignition switched on.
Using TeleService
Generally, TeleService is activated in the vehi-
cle.
If TeleService is not activated, it is possible to
establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact Cus-
tomer Relations.
Concierge service
General information
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additional activation by the
BMW Assist Response Center.
Starting the Concierge service
1."BMW Assist" or "ConnectedDrive"
2. "Concierge"
3. "Start service"
A voice contact with the BMW Concierge ser-
vice is established. Phone numbers and
addresses can be transmitted as a message.
Messages
Information about messages, refer to page 216.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down.
Contact with BMW Roadside Assistance can
also be established using a Check Control mes-
sage, refer to page 89.

00320051004F004C00510048000300280047004C0057004C005200510003

226
CommunicationsConnectedDrive
Starting BMW Roadside Assistance
without BMW Assist or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis-
played. If a mobile phone is paired, a con-
nection to BMW Roadside Assistance is
established.
Starting BMW Roadside Assistance
with BMW Assist or TeleService
In a vehicle with TeleService, assistance is first
offered through the TeleService Diagnosis and
then if necessary, through the TeleService
Help.
1."BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
BMW TeleService Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
critical to vehicle diagnosis. These data are
automatically transmitted. After transmission of the data, a voice connec-
tion is established to Roadside Assistance.
BMW Online
Overview
You can use BMW Online to search the yellow
pages.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS Co., Ltd., in Japan and other coun-
tries.
T h is s o f t w a re i s b a s ed i n p a r t o n t h e w o r k o f t h e
Independent JPEG Group.
Requirements
>
Subscription to the optional Convenience
Plan.
> The vehicle is located within wireless net-
work coverage.
> The date setting on the Control Display is
current.
Starting BMW Online
1."BMW Assist" or "ConnectedDrive"
2. "BMW Online"
3. "OK" if necessary
The BMW Online start page is displayed.

00320051004F004C00510048000300280047004C0057004C005200510003

227
ConnectedDrive
Communications
Using BMW Online
To select and display content:
>
Turn the controller to highlight an element.
> Press the controller to display an element.
Opening the start page
1.Open "Options".
2. "Display start page"
Loading a new page
1.Open "Options".
2. "Reload"
Canceling
1.Open "Options".
2. "Cancel loading"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If a mobile phone is paired, a connection
is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request
Overview
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
Automatic Service Request
The Teleservice data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
Check when your BMW center was notified.

00320051004F004C00510048000300280047004C0057004C005200510003

228
CommunicationsConnectedDrive
1."Vehicle Info"
2. "Vehicle status"
3. Open "Options".
4. "Last Service Request"
Service status
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"
2. "Service Status"
3. "Available services"
Updating BMW Assist
Manually updating BMW TeleService, BMW
Assist, and BMW Online.
"Update BMW Assist"
Data transfer
The status of the data transfer is displayed.
1."BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps
Overview
Certain software applications of a suitable
mobile phone can be integrated into the vehicle.
These software applications are displayed on
the Control Display. They can be operated via
iDrive.
Requirements
>The mobile phone's operating system sup-
ports the use of apps.
> Software applications are installed on the
mobile phone and are operational.
> Suitable mobile phone.
> Appropriate mobile phone contract.
Additional costs possibly incurred are not
included in the price of apps.
Information about suitable mobile phones,
available software applications, and their instal-
lation can be found at www.bmw.com/connec-
tivity or at your BMW center.
Only make entries when traffic conditions
permit. Otherwise, you may endanger
vehicle occupants and other road users by
being distracted.
For safety reasons, some software applications
can only be used when the vehicle is stopped. <
To avoid malfunctions, only use software
applications approved by BMW. <

00320051004F004C00510048000300280047004C0057004C005200510003

This section helps you maintain your car's
mobility by supplying important information
on vital topics including fuels and lubricants, wheels and tires, service, maintenance and Roadside Assistance.
Mobility

00320051004F004C00510048000300280047004C0057004C005200510003

235
Wheels and tires
Mobility
Wheels and tires
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehicle, for example due to
the special options or national-market version
selected. This also applies to safety related
functions and systems.
Tire inflation pressures
Information for your safety
It is not merely the tires' service life, but also
driving comfort and, to a great extent, driving
safety that depend on the condition of the tires
and the maintenance of the specified tire pres-
sure.
Check the tire inflation pressure regularly
and correct it, if necessary: at least twice a
month and before starting long trips. If you fail
to observe this precaution you may be driving
on tires with incorrect tire pressures, a condi-
tion that can not only compromise your vehi-
cle's driving stability, but also lead to tire dam-
age and the risk of an accident. Do not drive
with deflated, i.e. flat tires, except when using
run-flat tires. A flat tire will seriously impair your
vehicle's handling and braking response.
Attempts to drive on a flat tire can lead to loss of
control over the vehicle. <
Checking pressure
Only check tire inflation pressure when the
tires are cold. This means after a maximum of
1.25 miles/2 km driving or when the vehicle has
been parked for at least 2 hours. When tires are
warm, the tire inflation pressure is higher.
After correcting the tire inflation pressure,
reset the Tire Pressure Monitor, refer to page
101, or reinitialize the Flat Tire Monitor,
refer to page 98.<
Inflation pressure specifications
The tables below provide all the correct inflation
pressures for the specified tire sizes at ambient
temperature.
The inflation pressures apply to the tire
sizes approved and tire brands recom-
mended by BMW; a list of these is available
from your BMW center. <
For correct identification of the right tire infla-
tion pressures, observe the following:
> Tire sizes for your vehicle
> Maximum allowable driving speed
Tire inflation pressures for driving up to
100 mph or 160 km/h
For normal driving up to 100 mph or 160 km/h
and to achieve optimum driving comfort, adjust
pressures to the respective tire inflation pres-
sures listed on the following pages in the col-
umns for traveling speeds up to a maximum of
100mph or 160km/h.
These tire inflation pressures can also be found
on the driver's side door pillar when the driver's
door is open.
The maximum permissible speed for
these tire pressures is 100 mph or
160 km/h. Do not exceed this speed; otherwise,
tire damage and accidents could occur. <

00320051004F004C00510048000300280047004C0057004C005200510003