service BMW 328I CONVERTIBLE 2013 Service Manual

272
MobilityGiving and receiving assistance
Giving and receiving assistance
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehicle, for example due to
the special options or national-market version
selected. This also applies to safety related
functions and systems.
Emergency Request
Requirements
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
> BMW Assist is activated.
> Radio readiness is switched on.
> The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
> The Emergency Request system is opera-
ble.
Only press the SOS button in an emergency. For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions. <
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
After the system is deactivated, it is no longer
possible to make Emergency Requests. It may be possible for a BMW center to reacti-
vate the system after a new contract has been
signed.
Sending an Emergency Request
1.
Briefly press the cover flap to open.
2. Press the SOS button until the LED in the
button comes on.
> The LED comes on: the Emergency
Request has been triggered.
If the circumstances allow, remain in the
vehicle until the voice contact has been
established.
> The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
Data for determining the necessary rescue
measures are transmitted to the BMW
Assist Response Center, e.g. the current
position of your vehicle, if it can be deter-
mined.

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273
Giving and receiving assistance
Mobility
>
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
Automatically triggering an Emergency
Request
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. An automatic Emergency
Request is not affected by pressing the SOS
button.
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
First aid pouch
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-
ularly and replace any items in good time, if nec-
essary.
Coupe
The first aid pouch is located on the right-hand
side of the trunk in a storage area.
Convertible
The first aid pouch is located in a compartment
under the front passenger seat.
To open: press the button and fold the cover
down.
To close: fold the cover back up and press it into
the catch.
Warning triangle
Coupe
The warning triangle is located on the left-hand
side of the trunk. Press the tab to take it out.

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285
Short commands for the voice activation system
Reference
Short commands for the voice activation
system
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehicle, for example due to
the special options or national-market version
selected. This also applies to safety related
functions and systems.
General information
For instructions on the voice activation system,
refer to page
25.
Having the possible spoken commands read
aloud: {Voice commands }.
The following short commands are for vehicles
with the voice activation system. They do not
function with equipment packages that permit
only the mobile phone to be operated by voice.
Useful short commands
FunctionCommand
Opening a music collection {Music collection}
Opening the tone control {Tone }
Opening the settings {Settings }
Accessing the onboard computer {Onboard info }
Opening the contacts {Contacts }
Displaying phone book {Phonebook }
Accessing services {Assist }
Accessing BMW Assist {B M W Assist }
Accessing ConnectedDrive {Connected Drive }
Opening the home address {Home address }
Opening destination entry {Enter address }
Opening destination guidance {Guidance}

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Referen ceEverything from A to Z
Everything from A to Z
Index
A
ABS Antilock Brake
System 95
ACC, refer to Active Cruise
Control 74
Acceleration assistant, refer to Launch Control 69
Accessories, refer to Vehicle equipment 5
Accident, refer to Sending an
Emergency Request 272
Activated-charcoal filter for automatic climate
control 118
Active Cruise Control 74
– indicator lamp 77
– malfunction 78
– selecting distance 75
– sensor 77
Active steering 103
Adaptive brake lamp
– Brake Force Display 104
Adaptive Light Control 109
Additives
– coolant 259
– engine oil 258
Address, entering 146,152
Address for navigation
– entering 146
Adjusting temperature inside the car, refer to Automatic
climate control 115
Adjusting the thigh support 48
Airbags 104
– indicator/warning lamp 106
– sitting safely 46
Air conditioning mode
– automatic climate
control 115
– ventilation 117 Air distribution
– automatic
115
Airing, refer to Ventilation 117
Air pressure, refer to Tire inflation pressure 235
Air recirculation, refer to Recirculated air mode 116
Air supply
– automatic climate
control 115
– ventilation 117
Air vents 114
Air volume 116
AKI, refer to Fuel grade 233
Alarm system 36
– avoiding unintentional alarms 38
– interior motion sensor 37
– switching off an alarm 37
– tilt alarm sensor 37
ALL program 116
All -se

ason tires, refer to
Winter tires 254
All-wheel drive, refer to xDrive 97
Ambient air, refer to
Recirculated air mode 116
Antifreeze
– coolant 259
– washer fluid 71
Antilock Brake System ABS 95
Anti-theft alarm system, refer to Alarm system 36
Appointments, refer to
Calendar 219
Approved axle loads, refer to Weights 283
Approved engine oils 258
Approved gross vehicle weight, refer to Weights 283Apps
228
Armrest, refer to Center
armrest 124
Arrival time, refer to Computer 82
Ashtray 126
Assist systems, refer to Driving stability control 95
AUC Automatic recirculated air control 116
Audible instructions, refer to
Voice instructions 157
Audio device, external 125
Automatic
– air distribution 115
– air volume 115
– cruise control 72,74
– headlamp control 108
Automatic car washes 262
Automatic climate control 114
Automatic curb monitor 54
Automatic high beams and low beams, refer to High-
beam Assistant 110
Automatic recirculated air control AUC 116
Automatic Service Request 227
Automatic transmission with
Steptronic 63
– interlock 63
– overriding selector lever
lock 65
– shiftlock, refer to Changing selector lever position 63
– sport program 64
– towing 275
– tow-starting 275
AUTO program for automatic climate control 115

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Everything from A to Z
Reference
AUX-IN
– port
125
Available services 228
Average fuel consumption 82
– setting the units 85
Average speed 82
Avoid highways in
navigation 155
Avoiding unintentional alarms 38
Axle loads, refer to Weights 283
B
Backrest contour, refer to
Lumbar support 48
Backrests, refer to Seat adjustment 47
Backrest width adjustment 48
Back seats
– refer to Rear seats 50
Bag holder 129
Band-aids, refer to First aid pouch 273
Bar, refer to Towing methods 276
Base plate for telephone or
mobile phone
– refer to Snap-in adapter 211
– refer to Snap-in adapter in
the center armrest storage
compartment 124
Battery 270
– charging 270
– disposal 40,271
– jump-starting 274
– remote control 30
– replacing 270
– temporary power failure 270
Battery renewal
– remote control 40
– remote control for vehicle 39
Being towed 275
Belt hand-over 53
– pinch protection system 53
Belts, refer to Safety belts 52Belt tensioner, refer to Safety
belts 52
Beverage holders, refer to Cupholders 126
Black ice, refer to Outside temperature warning 80
Blinds, refer to Roller
sunblinds 124
Blower, refer to Air volume 116
Bluetooth, activating/ deactivating 201
BMW
– car shampoo 265
BMW Assist 224
– updating 228
BMW Homepage 4
BMW Info 218
BMW Maintenance
System 260
BMW Online 226
BMW webpage 4
Bottle holders, refer to Cupholders 126
Brake Assist, refer to Dynamic
Brake Control DBC 95
Brake fluid, refer to Service requirements 85
Brake Force Display 104
Brake lamps
– B ra

ke Force Display 104
Brake pads 136
– breaking in 136
Brake pedal, refer to Braking
safely 138
Brake rotors 139
– brakes 136
– breaking in 136
Brakes
– ABS 95
– BMW Maintenance System 260
– Brake Force Display 104
– breaking in 136
– parking brake 62
– service requirements 85Brakes, refer to Braking
safely 138
Brake system 136
– BMW Maintenance
System 260
– breaking in 136
– disc brakes 139
Breakdown services, refer to Roadside Assistance 273
Breaking in the clutch 136
Breaking in the differential, refer to Engine and
differential 136
Break-in period 136
Brightness of the Control Display 92
Bulb changing, refer to Lamps and bulbs 266
Button for starting the engine,
refer to Start/Stop button 60
Buttons on the steering wheel 11
C
Calendar 219
– displaying appointment 219
– selecting calendar day 219
California Proposition 65 warning 6
Call
– accepting 205
– ending 205
– muting the microphone 207
– rejecting 205
Calling, refer to Phone numbers, dialing 206
Calling, refer to Telephone owner's manual
Calls
– with multiple parties 206
Can holders, refer to Cupholders 126
Capacities 284
Capacity of the trunk 283
Car battery, refer to Vehicle
battery 270

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Referen ceEverything from A to Z
Car care, refer to Care 262
Care 262
– automatic car washes 262
– care products 262
– carpets 265
– CD/DVD drives 265
– chrome parts 264
– displays 265
– exterior 262
– fine wood parts 265
– headlamps 263
– high-pressure washer 263
– interior 264
– leather 264
– light-alloy wheels 264
– paintwork 263
– plastic parts 265
– retractable hardtop 263
– rubber seals 264
– safety belts 265
– sensors and cameras 265
– upholstery and cloth
trim 264
– washing the car manually 263
– windows 263
Cargo, securing 140
Cargo loading 139
– securing cargo 140
– stowing cargo 140
– vehicle 139
Car jack
– jacking points 270
Car key, refer to Integrated
key/remote control 30
Car phone
– installation location, refer to Center armrest 124
– refer to separate Owner's Manual
Car phone, refer to Telephone 200
Car shampoo 265
Catalytic converter, refer to Hot exhaust system 137
Center armrest 124 Center brake lamp
– replacing bulb
269
Center console, refer to Around the center
console 14
Central locking
– from inside 34
– from outside 31
Central locking system 31
– Comfort Access 38
– hotel function 36
– setting unlocking characteristics 32
Ch an

ges, technical, refer to
For your own safety 5
Changing bulbs, refer to
Lamps and bulbs 266
Changing gears 67
Changing the language on the
Control Display 92
Changing the measurement units on the Control
Display 85
Changing wheels 269
Chassis number, refer to
Engine compartment 255
Check Control 89
Child restraint fixing system
LATCH 57
Child restraint systems 56
Child seats, refer to
Transporting children
safely 56
Chrome parts 265
Chrome polish 265
Cigarette lighter, refer to Lighter 127
Cleaning headlamps 71
– washer fluid 71
Cleaning your BMW, refer to
Care 262
Climate control
– automatic air distribution 115 Clock
80
– 12h/24h mode 88
– setting the time and date 88
– setting time 87
Closing
– from inside 34
– from outside 32
Clothes hooks 125
Cockpit 10
Cold start, refer to Starting the
engine 61
Comfort Access 38
– replacing the battery 39
Comfort access, refer to Comfort Access 38
Comfort area, refer to Around
the center console 14
Compartment for remote control, refer to Ignition
lock 60
Compass 122
Computer 82
– displays on Control Display 82
Computer, refer to iDrive 18
Concierge service 225
Condensation, refer to When the vehicle is parked 139
Condition Based Service CBS 260
Configuring settings, refer to
Personal Profile 30
Confirma tio

n signals for
locking/unlocking the
vehicle 33
ConnectedDrive 224
Connecting vacuum cleaner,
refer to Connecting
electrical appliances 127
Consumption, refer to
Average fuel
consumption 82
Contacts 214
– deleting 216,223
– exporting/importing 223
– new contact 215

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Everything from A to Z
Reference
Control Center, refer to
iDrive 18
Control Display 19
– switching off 19
Control Display, refer to iDrive 18
– adjusting brightness 92
Controller, refer to iDrive 18
Controls and displays 10
Control unit, refer to iDrive 18
Convenient loading in Convertible 33
Convenient opening and
closing
– glass roof 32
– glass roof with Comfort
Access 39
– retractable hardtop 32
– windows 32
– windows with Comfort Access 39
– with Comfort Access 39
Convertible
– bag holder 129
– convenient loading 33
– enlarging trunk 128
– folding down rear backrest 128
– retractable hardtop 42
– rollover protection system 106
– securing cargo 140
– stowing cargo 140
Coolant 259
– checking level 259
Coolant temperature 259
Cooling, maximum 115
Cooling fluid, refer to Coolant 259
Cooling system, refer to
Coolant 259
Copyright 2
Corner-illuminating lamps
– replacing bulbs 267
Cornering light, refer to Adaptive Light Control 109
Correct tires 253 Courtesy lamps, refer to
Interior lamps 112
Criteria for route 155
Cross-hairs in navigation 151
Cruise control 72
– active 74
– malfunction 74
Cruise control, refer to Active Cruise Control 74
Cruising range 82
Cupholders 126
Curb weight, refer to Weights 283
Custom er

Relations 227
D
Dashboard, refer to
Cockpit 10
Dashboard, refer to Instrument cluster 12
Dashboard lighting, refer to
Instrument lighting 112
Data, technical
– capacities 284
– dimensions 281
– weights 283
Data memory 261
Data transfer 228
Date
– date format 89
– setting 89
Daytime running lights 109
– replacing bulbs 267
DBC Dynamic Brake Control 95
Deactivating front passenger
airbags 105
Deadlocking, refer to Locking 32
Defect
– door lock 34
– fuel filler flap 232
Defining a home address 215
Destination, entering by town/ city name 147 Destination address
– entering
146,152
Destination entry via BMW Assist 151
Destination for navigation
– entering by voice 152
– entering via map 151
– entry 146
– home address 149
– manual entry 146
Destination guidance 155
– bypassing a route section 156
– changing specified route 155
– continuing 155
– starting 155
– voice instructions 157
– volume of voice
instructions 157
Digital clock 80
Digital compass 122
Dimensions 281
Directional indicators, refer to Turn signals 70
Direction instructions, refer to Voice instructions 157
Directory for navigation, refer
to Address book 148
Display, refer to iDrive controls 18
Displaying contact pictures 21
5
Dis p

lay lighting, refer to
Instrument lighting 112
Displays
– on the Control Display 18
Displays, refer to Instrument cluster 12
Displays and controls 10
Disposal
– coolant 259
– remote control battery 40
– vehicle battery 271
Distance remaining to service, refer to Service
requirements 85

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Referen ceEverything from A to Z
Distance warning, refer to
Park Distance Control
PDC 94
Door key, refer to Remote
control with integrated
key 30
Door lock 34
Doors, emergency operation 34
DOT Quality Grades 251
Draft-free ventilation 117
Drinks holders, refer to Cupholders 126
Drive mode 67
Drive-off assistance, refer to Dynamic Stability Control
DSC 95
Drive-off assistant 98
Driving dynamics control 68
Driving lamps, refer to Parking lamps/low beams 108
Driving notes 136
Driving off on hills, refer to Drive-off assistant 98
Driving stability control
systems 95
Driving through water 138
Driving tips, refer to Driving
notes 136
Dry air, refer to Cooling function 117
DSC Dynamic Stability Control 95
DTC Dynamic Traction
Control 96
– indicator/warning lamp 96
Dynamic Brake Control
DBC 95
Dynamic destination guidance 162
Dynamic Stability Control DSC 95
– indicator/warning lamp 96
Dynamic Traction Control DTC 96
– indicator/warning lamp 96E
EBV Electronic brake-force
distribution 95
Electrical defect
– 7-gear Sport automatic transmission with double
clutch 68
Electrical malfunction
– door lock 34
– driver's door 34
– fuel filler flap 232
Electric seat adjustment 48
Electric steering wheel lock
– with Comfort Access 38
Electronic brake-force
distribution EBV 95
Electronic oil level check 256
Electronic Stability Program
ESP, refer to Dynamic
Stability Control DSC 95
E-mail 218
Emergency actuation, automatic transmission,
refer to Overriding selector
lever lock 65
Emergency operation
– fuel filler flap, manual release 232
Emergency operation, refer to Manual operation
– door lock 34
Emergency release
– trunk lid from inside 36
Emergency Request 272
Emergency services, refer to Roadside Assistance 273
Energy, saving
– saving fuel 136
Engine
– breaking in 136
– overheated, refer to Coolant temperature 259
– starting 61
– starting, Comfort Access 38
– switching off 62
Engine compartment 255Engine coolant, refer to
Coolant 259
Engine oil
– adding 258
– additives, refer to Approved engine oils 258
– alternative oil types 259
– approved engine oils 258
– BMW Maintenance System 260
– capacity 284
– checking level 256
– intervals between changes,
refer to Service
requirements 85
Engine starting, refer to
Starting the engine 61
Entering the postal code for navigation 147
Entry lamps, refer to Interior lamps 112
Entry map for destination 151
ESP Electronic Stability Program, refer to Dynamic
Stability Control DSC 95
Ex haust sy

stem, refer to Hot
exhaust system 137
Exterior mirrors 53
– adjusting 53
– automatic dimming feature 55
– automatic heating 54
– folding in and out 54
External audio device 125
Eyes
– for tow-starting and towing away 275
– for tying down loads 140
F
Failure messages, refer to
Check Control 89
Failure of an electrical consumer 271

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Everything from A to Z
Reference
Key Memory, refer to Personal
Profile 30
Keypad dialing 207
Kickdown 64
– automatic transmission with Steptronic 64
Knock control 233
L
Lamps
– automatic headlamp
control 108
– parking lamps/low beams 108
Lamps and bulbs, replacing
bulbs 266
Lap-and-shoulder belt, refer to Safety belts 52
Lashing eyes, refer to Securing cargo 140
Last destinations 149
LATCH child restraint fixing system 57
Launch Control 69
Leather care 264
LED Light-emitting diodes 267
Length, refer to Dimensions 281
License plate lamp, replacing
bulb 269
Light
– High-beam Assistant 110
Light-alloy wheels 264
Light-emitting diodes LED 267
Lighter 127
– connecting electrical appliances 127
Lighting
– instruments 112
– lamps and bulbs 266
– vehicle, refer to Lamps 108
Light switch 108
Limit, refer to Speed limit 91Load
140
Load securing equipment, refer to Securing cargo 140
Lock buttons, doors, refer to
Locking 35
Locking
– adjusting confirmation signal 33
– from inside 35
– from outside 32
– without remote control, refer to Comfort Access 38
Locking and unlocking doors
– confirmation signals 33
– from inside 34
– from outside 32
Low beam control, refer to High-beam Assistant 110
Low-beam headlamps 108
– automatic 108
Lower back support, refer to Lumbar support 48
Luggage rack, refer to Roof- mounted luggage rack 141
Lumbar support 48
M
M+S tires, refer to Winter
tires 254
Maintenance, refer to Service
and Warranty Information
Booklet for US models or in
the Warranty and Service
Guide Booklet for Canadian
models
Maintenance system 260
Malfunction
– automatic transmission with Steptronic 65
– tires 99
Malfunction warnings, refer to Check Control 89
Manual car wash 263
Manually unlocking parking lock 68 Manual mode, automatic
transmission with
Steptronic 64
Manual operation
– door lock 34
– driver's door 34
– fuel filler flap 232
– parking lock 68
– parking lock, automatic transmission 65
Manual transmission 63
Map for navigation
– changing scale 158
– entering destination 151
Map view 157
Master key, refer to Remote
control with integrated
key 30
Maximum cooling 115
Maximum speed
– with winter tires 254
Measurements, refer to
Dimensions 281
Memory, refer to Seat and mirror memory 52
MENU button 18
Menus, refer to iDrive 18
Messages 216
Messages from the Concierge service 217
Microfilter
– BMW Maintenance
System 260
– for automatic climate
control 118
Microfilter/activated-charcoal filter
– BMW Maintenance System 260
Microphone
– telephone 14
– voice commands 14
Mirror dimming feature 55

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Referen ceEverything from A to Z
Mirrors53
– automatic curb monitor 54
– exterior mirrors 53
– heating 54
– interior rearview mirror 54
– memory, refer to Seat and mirror memory 52
Mirrors, folding in before entering a car wash 54
Mobile phone
– adjusting volume 205
– connecting, refer to Mobile phone, pairing 201
– installation location, refer to Center armrest 124
– operation 205
– pairing 201
– refer to separate Owner's Manual
– suitable mobile phones 200
– unpairing 203
– What to do if…. 204
Mobile phone, installation location, refer to Center
armrest 124
Mobile phone, refer to Telephone 200
Mobile phone, refer to the
separate Owner's Manual
Modifications, technical, refer to For your own safety 5
Monitor, refer to iDrive controls 18
Monitoring system for tire
pressures, refer to Flat Tire
Monitor 98
Multifunctional steering
wheel, refer to Buttons on
the steering wheel 11
Multifunction switch
– refer to Turn signals/
headlamp flasher 70
– refer to Wiper system 70
Multimedia screen, refer to iDrive 18
My Info 217N
Navigation
– starting destination
guidance after entering a
destination 148
– storing current position 149
– voice activation 152
Navigation announcements, refer to Switching voice
instructions on/off 157
Navigation data 144
Navigation system 144
– address book 148
– bypassing a route section 156
– continuing destination guidance 155
– destination entry 146
– dynamic destination guidance 162
– entering a destination by
voice 152
– entering a destination manually 146
– frequently asked questions 163
– gas station
recommendations 157
– planning a trip 153
– route list 156
– selecting destination via map 151
– selecting route criteria 155
– special destinations 150
– starting destination guidance 155
– terminating destination guidance 155
– traffic bulletins 159
– voice instructions 157
– volume adjustment 157
Neck support, refer to Head
restraints 49
Nets, refer to Storage compartments 125
Neutral 66 New tires
253
Next Service indicator, refer to Condition Based Service
CBS 260
North-facing map 157
Notes 220
Nozzles 114
Nylon rope, refer to Tow rope 276
O
OBD socket, refer to Socket
for Onboard Diagnosis 261
Octane ratings, refer to Fuel specifications 233
Odometer 80
Office 213
– current office 213
– What to do if…. 221
Oil, refer to Engine oil 256
Oil consumption 256
Oil level 256
Old batteries, refer to Disposal 271
Onboard vehicle tool kit 266
Opening and closing
– Comfort Access 38
– from inside 34
– from outside 32
– retractable hardtop 43
– using the door lock 34
– using the remote control 32
Options, selecting for
navigation 155
Orientation menu, refer to Start menu 19
Outlets
– refer to Ventilation 117
Outside-air mode
– automatic climate
control 116
Outside temperature
display 80
– changing unit of measure 85
– in computer 85

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