phone BMW 328I COUPE 2013 Owner's Guide

196
EntertainmentExternal devices
If you have gone through all items in the list and
still cannot activate the desired function, please
contact Customer Relations or your BMW cen-
ter.
Software update
The vehicle supports various external devices,
depending on the software it is currently using.
A software update can enable the vehicle to
support, for example, new mobile phones or
new external devices.
Software updates and associated, up-to-date
instructions are available on the web page
www.bmwusa.com/update.
Displaying current version
The currently installed software is displayed.
1."Settings"
2. "Software update"
3. "Show current version"
Select the desired version to display additional
information.
Updating software by USB
The software update ca n only be performed
when stopped.
1. Save the file for the software update in the
main directory of a USB data storage
device.
2. Connect the USB data storage device to the
USB interface of the USB audio interface in
the center armrest. It is not possible to per-
form the update using the USB interface in
the glove compartment.
3. "Settings"
4. "Software update" 5.
"Update software"
6. "USB" if applicable
7. "Start update"
8. "OK"
All of the listed software updates are installed.
Restoring to previous version
The software version can be restored to before
the last software update.
The restoring to the previous version can only
be performed when stopped.
1. "Settings"
2. "Software update"
3. "Restore previous version"
4. Select "OK" twice.
All of the listed software updates are removed.
Note
BMW Assist, Office functions, and connected
devices may be temporarily unavailable during a
software update or while restoring to the previ-
ous version. Wait a few minutes until the func-
tions are available once more.

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This chapter describes how to use the
telephone, BMW Assist and BMW TeleService.
Communications

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Telephone
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
Overview
The concept
Mobile phones or other external devices, e.g.
audio players, can be connected to the vehicle
via Bluetooth.
Bluetooth® is a registered trademark of Blue-
tooth® SIG, Inc.
After being paired once, when the ignition is
switched on, these devices are automatically
detected as soon as they are present in the
vehicle and can be controlled via iDrive, by the
buttons on the steering wheel, and by voice.
Depending on whether they are functioning as a
telephone and/or as an audio source, external
devices can be used via the vehicle. The tele-
phone functions will be described below. Oper-
ation of audio functions, refer to page 192.
Up to four external devices can be paired.
It may be necessary for some functions to be
activated by the mobile phone provider or ser-
vice provider. Only make entries when traffic conditions
permit. Do not hold the mobile phone in
your hand while you are driving; use the hands-
free system instead. Otherwise, you may
endanger vehicle occupants and other road
users. <
Snap-in adapter
The snap-in adapter makes it possible:
>Accommodate the mobile phone.
> Recharge its battery.
> Connect it to an external antenna of the
vehicle.
This assures a better network connection
and constant sound quality.
Suitable mobile phones
For precise information about which mobile
phones and external devices with a Bluetooth
interface are supported by the mobile phone
preparation, go to www.bmwusa.com/blue-
tooth.
Displaying vehicle identification
number and software part number
Checking which mobile phones are supported
by the mobile phone preparation requires the
vehicle identification number and software part
number. The software version of the mobile
phone may also be required.
1."Telephone"
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
With a certain software version, these suitable
mobile phones support the vehicle functions
described below.
With other mobile phones or software versions,
malfunctions may occur.
A mobile phone that is connected to the vehicle
should not be operated via the mobile phone
keypad; otherwise, malfunctions may occur.
It is possible to perform a software update, refer
to page 196.

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Notes
At high temperatures, the charging function of
the mobile phone may be limited and some
functions may no longer be carried out.
When using the mobile phone via the vehicle,
follow the operating instructions of the mobile
phone.
Pairing/unpairing mobile
phone
General information
The following functions are available:
>
Using a mobile phone as a telephone.
> Using the mobile phone as an auxiliary
phone.
> Using the mobile phone as an audio source.
> Using an audio device as an audio source,
refer to page 192.
Requirements
>Suitable mobile phone, refer to page 200.
> Mobile phone operational.
> Bluetooth activated in vehicle, refer to
page 203, and in the mobile phone.
> Bluetooth presets in the mobile phone are
required, e.g. connection not confirmed or
visible, refer to Owner's Manual for the
mobile phone.
> Deactivating Bluetooth audio, refer to
page 201.
> A number with at least 4 and at most
16 digits has been established as the Blue-
tooth passkey. Only required once for pair-
ing.
> Ignition switched on.
Activating/deactivating Bluetooth link
Bluetooth is not permitted everywhere. Comply
with all safety guidelines and regulations.
1."Telephone"
2. Open "Options".
3. "Bluetooth®"
Additional functions
Auxiliary phone
A mobile phone can be used as an auxiliary
phone.
Incoming calls to the auxiliary phone can be
accepted, refer to page 205. Missed calls to the
auxiliary phone are shown in the Control Dis-
play.
Office
Contacts, appointments, tasks, notes, text
messages, and e-mails are imported from the
mobile phone into the vehicle.
Audio source
A mobile phone can be used as an audio source.
Activating/deactivating additional
functions
To use these functions in the vehicle, activate
them before pairing. For information on suitable
mobile phones that support these functions,
refer to page 200.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Open "Options".

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4."Configure Bluetooth®"
5. Select the desired additional function:
>"Additional telephone"
> "Office"
> "Bluetooth® audio"
If an additional function is deactivated, it cannot
be assigned to a phone.
Pairing and connecting a device
Only pair the device when the vehicle is
stopped; otherwise, inattention may lead
to endangerment of passengers or other road
users. <
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Add new phone"
The Bluetooth name of the vehicle is dis-
played.
4. To perform other operations on the mobile
phone, refer to the owner's manual for the
device: e.g. search for and connect Blue-
tooth device or a new device.
The Bluetooth name of the vehicle appears
on the mobile phone display.
5. Select the Bluetooth name of the vehicle on
the mobile phone display. 6.
You will be prompted by iDrive or the mobile
phone to enter the same Bluetooth pass-
key.
Enter the passkey and confirm.
or
Compare the control number in the vehi-
cle's display to the control number of the
mobile phone. Confirm the control number
in the mobile phone and in the vehicle.
"OK"
7. Select the functions for which the mobile
phone is to be used.
8. "OK"
If pairing was successful, the mobile phone
appears at the top of the list of devices.
Functions supported by the mobile phone and
audio device are displayed as symbols during
the pairing.
White symbol: function active.
Gray symbol: function inactive.
Four devices can be paired with the vehicle
simultaneously. Three devices can be con-
nected to the vehicle simultaneously.
If the pairing was not successful: What to do
if…, refer to page 204.
SymbolFunction
Telephone
Auxiliary phone
Audio source

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Following the initial pairing
>
The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
> The phone book entries of the telephone
that are stored on the SIM card or the
mobile phone are imported into the vehicle
once the device is detected, depending on
the mobile phone.
> Four devices can be paired.
> Specific settings may be necessary in some
mobile phones, e.g. authorization or a
secure connection, refer to the Owner's
Manual for the mobile phone.
Connecting a particular device
1."Telephone"
2. "Bluetooth® (phone)"
All paired devices are listed.
3. Select the device to be connected.
The functions assigned before the unpairing of
the device are assigned to the device when it is
reconnected. If a device is already connected,
then these functions are deactivated if neces-
sary.
Configuring devices
Additional functions can be activated or deacti-
vated in paired and connected devices.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device to be configured. 4.
Open "Options".
5. "Configure phone"
6. Select the desired functions. At least one
function must be selected.
>"Telephone"
> "Additional telephone"
> "Audio"
7. "OK"
If a device is assigned a function, this may deac-
tivate the function in an already connected
device and cause the other device to be
unpaired.
Exchanging the telephone and auxiliary
phone
If the telephone and auxiliary phone are con-
nected to the vehicle, the function can be
swapped between the two devices.
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
Unpairing device
1."Telephone"
2. "Bluetooth® (phone)"
All paired devices are listed.
3. Highlight the device to be unpaired.
4. Open "Options".

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5."Remove phone from list"
What to do if…
For information on suitable mobile phones,
refer to page 200.
The mobile phone could not be paired or con-
nected.
> Is Bluetooth activated in the vehicle and in
the mobile phone? Activate Bluetooth in the
vehicle and in the mobile phone.
> Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
> Is the passkey input taking longer than
30 seconds? Repeat the pairing procedure.
> Are too many Bluetooth devices connected
to the mobile phone? If so, delete the con-
nections with other devices on the mobile
phone.
> Is the audio connection activated? Deacti-
vate the audio connection.
> Is the mobile phone in power economy
mode or does it only have a small amount of
battery charge remaining? Charge the
mobile phone in the snap-in adapter or via a
charging cable.
> Depending on the mobile phone, it may only
be possible to connect one device to the
vehicle. Unpair the connected device from
the vehicle and only pair and connect one
device. Is the mobile phone no longer responding?
>
Switch the mobile phone off and back on
again. Repeat the pairing procedure.
> Is the ambient temperature too high or too
low? Do not subject your mobile phone to
extreme ambient temperatures.
Telephone functions not possible.
> Is the mobile phone paired as an auxiliary
phone and is the auxiliary phone function
deactivated? Activate the function.
> Outgoing call not possible? Connect the
mobile phone as a telephone.
Phone book entries are not displayed, not all of
them are displayed, or they are displayed
incompletely.
> The transfer of phone book entries has not
yet completed.
> In some cases, only the phone book entries
of the mobile phone or the SIM card will be
transferred.
> It may not be possible to display phone
book entries with special characters.
> The number of phone book entries to be
stored is too high.
> The data volume of the phone book entry is
too great, e.g. due to additionally stored
information such as notes? Reduce the data
volume.
> Is the mobile phone connected as an audio
source or auxiliary phone? The mobile
phone must be connected as a telephone.
The telephone connection quality is low.
> Depending on the mobile phone, it is possi-
ble to adjust the strength of the Bluetooth
signal.
> Insert the mobile phone into the snap-in
adapter or place it in the vicinity of the cen-
ter console.
> Adjust the volume of the microphone and
speaker separately.
If you have gone through all items in the list and
still cannot activate the desired function, please

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check the website www.bmw.com/bluetooth
for further notes or contact Customer Relations
or a BMW center.
Operation
Adjusting volume
Turn the knob until the desired volume is
reached. The setting is stored for the remote
control currently in use.
The vehicle automatically adjusts the volume of
the microphone on the mobile phone and the
volume of the person on the phone with you.
Depending on the mobile phone, it may be nec-
essary to adjust the volumes.
Adjustments are only possible during a call and
must be carried out sepa
rately for each phone.
When the telephone is unpaired, this deletes
the settings.
1. "Settings"
2. "Tone"
3. "Volume settings"
4. To select the desired setting:
"Microphone" or "Loudspeak."
5. To adjust: turn the controller.
6. To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, then
the name and number of the contact are dis-
played; otherwise, only the number is dis-
played.
If a contact is assigned more than one phone
number, then only the name of the caller is dis-
played.
With calls to the auxiliary phone, only the num-
ber is displayed if it is transmitted by the net-
work.
An incoming call to a phone is automatically
rejected if a call on the other phone is currently
active.
Accepting a call
Press the button on the steering wheel
or
"Accept"
Rejecting a call
"Reject"
The caller is connected to your mailbox if it has
been activated.
Ending a call
Press the button on the steering wheel
or
1. "Telephone"
2. "End call"

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Entering phone numbers
Dialing a number
1."Telephone"
2. "Dial number"
3. Select the digits individually.
4. Select the symbol.
It is also possible to enter phone numbers by
voice.
Calls with multiple parties
General information
It is possible to switch between two calls or to
connect two calls to establish a conference call.
These functions must be supported by the
mobile phone and by the service provider.
Accepting a call while speaking to
another party
This function may have to be activated by the
service provider and the mobile phone may
need to be set for this. When a second call comes in during an ongoing
call, a call-waiting signal sounds.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish another call during an active call.
1. "Telephone"
2. "Active calls"
3. "Hold"
The existing call is put on hold.
4. Dial the new phone number or select it from
a list.
"Return"
The call on hold is continued.
Switching between two calls, toggling
Active call: highlighted.
The call on hold is identified with:
"on hold...". "Swap calls"
The phone switches to the call on hold.

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Establishing a conference call
Two calls can be connected to a single tele-
phone conference call.
1.
Establish two calls.
2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Muting the microphone
The microphone can be muted in active calls.
1. "Telephone"
2. "Active calls"
3. "Microphone mute"
The muted microphone is automatically acti-
vated:
> If a new call is made.
> When switching between callers on hold.
Keypad dialing
Use keypad dialing to gain access to network
services or to control devices, e.g. to remotely
access an answering machine. This requires
the DTMF code. 1.
"Telephone"
2. Select contact from a list or "Dial number"
3. "Keypad dialing"
4. Enter a DTMF code.
Phone book
Displays
The phone book accesses the contacts of the
telephone and shows all contacts for which a
phone number is entered. The entries can be
selected to make a call.
1."Telephone"
2. "Phone book"
A symbol indicates the storage location of the
contacts, refer to page 214.
Calling a contact
Contacts with a stored phone number: select
the desired contact. Th e connection is estab-
lished.
Contacts with more than one stored phone
number: select the desired contact and then
select the phone number. The connection is
established.
SymbolMeaning
Contact with a stored phone number.
Contact with more than one stored
phone number.
Call not possible. The mobile phone
has no reception or network or a Ser-
vice Request is currently active.

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