phone BMW 328I COUPE 2013 Workshop Manual

218
CommunicationsOffice
Selecting additional functions
Additional functions are available when a mes-
sage is selected.
BMW Info
General information
Messages from BMW about technical cam-
paigns and news from BMW.
Displaying messages
Select the desired message.
Selecting additional functions
The following functions are available when a
message is selected:
E-mail
Displaying e-mail
1."Office"
2. "Messages"
3. Select the desired message.
Displaying e-mail contacts
If the sender and receiver of an e-mail were
transmitted from a mobile phone, they will be
displayed in the e-mail.
"Sender/Recipient"
If the e-mail address is stored in the contacts,
then the contact is displayed. Select contact to
display details.
If the e-mail address is not stored in the con-
tacts, then it may be that only the e-mail
address is displayed.
SymbolFunction
"Start guidance" or "Add as another
destination"
"Call"
If the message contains a number, a
telephone connection is estab-
lished.
"Select phone number"
If the message contains more than
one number, select the desired
number from the list. A telephone
connection is established.
"Further information"
Displaying additional information.SymbolFunction
"Further information"
Detailed information about a mes-
sage is displayed. This does not
incur any costs.
"Start guidance" or "Add as another
destination"
"Call"
If the message contains a number, a
telephone connection is estab-
lished.
"Select phone number"
If the message contains more than
one number, select the desired
number from the list. A telephone
connection is established.

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CommunicationsOffice
2.To select a sorting criterion:
>"Priority (!)"
> "Subject"
> "Due date"
Displaying task
1. Select the desired task.
2. To scroll through the task, if necessary:
>Turn the controller.
> Select the symbol.
Using contact data
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 220.
Reading a task aloud
Reading a task aloud, refer to page 221.
Notes
Displaying notes
1."Office"
2. "Notes"
All notes are displayed.
Displaying a note
1.Select the desired note.
2. To scroll through the note, if necessary:
>Turn the controller.
> Select the symbol.
Using contact data
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 220.
Reading a note aloud
Reading a note aloud, refer to page 221.
Reminders
Displaying reminders
Reminders for imminent appointments and
tasks are displayed. After an appointment has
passed or a task is due, the reminder is no
longer displayed.
1."Office"
2. "Reminders"
3. Select the desired reminder.
The associated appointment or task is dis-
played.
Using contact data
Overview
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected.
Displaying a contact or dialing a phone
number
1. "Use contact data"

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Office
Communications
2.
To display a contact or dial a phone number:
>Select a contact to display a detailed
view of the contact.
> Select a phone number to directly estab-
lish a connection.
Storing contact data
1. "Use contact data"
2. Highlight a phone number or e-mail
address.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
Reading aloud
Text messages, emails, appointments, tasks,
and notes can be read aloud.
1.Select the desired message, appointment,
task, or note.
2. Select the symbol.
While the message is being read aloud, you
have the following options:
> "Pause"
Interrupt the reading. Select again to
resume the reading.
> "Back to beginning"
Read message again from the beginning.
> Select the symbol.
Skip back one paragraph.
> Select the symbol.
Skip over a paragraph.
> To terminate the reading, move the control-
ler toward the left.
What to do if…
For information on suitable mobile phones,
refer to page 200.
> Appointments, tasks, notes, texts, or emails
from the mobile phone are not displayed?
The mobile phone is not suitable for the
missing function or is not correctly con-
nected.
The mobile phone has not been assigned
the Office function.
The mobile phone is connected as an auxil-
iary phone.
The appointments are older than 20 days
and are more than 50 days in the future.
The tasks have been marked as completed
or are more than 90 days in the future.
Depending on the number of appointments,
tasks, notes, and messages stored in the
mobile phone, not all of them are displayed
in the vehicle.
> Appointments or tasks from the mobile
phone are not being displayed at the correct
time?
The time zone, time, or date is incorrectly
set in the Control Display and in the mobile
phone.
> Texts of entries are not displayed com-
pletely?
Texts are already shortened by the mobile
phone.
Synchronization between the mobile phone
and vehicle can take a few minutes.
> Contact pictures are not being displayed?
Up to max. 200 contact pictures can be
stored in the vehicle.
> If you have gone through all items in the list
and still cannot activate the desired func-
tion please contact Customer Relations or a
BMW center.

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CommunicationsContacts
Contacts
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
Note
In equipment packages without mobile phone
preparation.
General information
Contacts can be created and edited. The
addresses can be used as destinations for nav-
igation.
New contact
1."Contacts"
2. "New contact"
3. If input boxes are already filled with previous
entries: "Delete input fields" 4.
To fill in the entry fields: select the symbol
next to the entry field.
5. Entering text, refer to page 23.
When equipped with a navigation system:
enter address. It is only possible to enter
addresses that are contained in the naviga-
tion data stored in the vehicle. This ensures
that route guidance is possible for all
addresses.
6. "Store" if necessary
7. "Store contact in vehicle"Defining a home address
It is possible to store a home address. It is listed
at the beginning of the contacts.
1."Home"
2. Create a contact.
3. "Store contact in vehicle"
My contacts
General information
List of all contacts that are stored in the vehicle.

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Contacts
Communications
Displaying contacts
1.
"Contacts"
2. "My contacts"
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
search is offered.
A symbol indicates the storage location of the
contacts:
Editing a contact
1. Select the desired contact.
2. "Edit contact"
3. Change the entries.
4. Move the controller to the left.
5. "Yes"
Selecting a contact as a destination
1.Select the desired contact.
2. Select address.
3. "Start guidance" or "Add as another desti-
nation"
Checking the address as a destination
An address that is to be used in route guidance
must correspond to the navigation data stored
in the vehicle. The address can be checked to
ensure this.
1.Select the desired contact and highlight the
address.
2. Open "Options".
3. "Check as destination"
4. Correct and store the address, if necessary.
Selecting name sorting
Names can be displayed in different orders.
1."My contacts"
2. Open "Options".
3. "Display: last, first name" or "Display: first,
last name"
Exporting/importing contacts
Contacts can be exported and imported using
Personal Profile, refer to page 30.
Deleting contacts
1. "My contacts"
2. Highlight the contact.
3. Open "Options".
4. "Delete contact" or "Delete all contacts".
SymbolStorage location
No symbol In the vehicle; the address has not been checked as a destina-
tion.
In the vehicle; the address has
been checked as a destination.
Mobile phone

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CommunicationsConnectedDrive
ConnectedDrive
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
BMW Assist
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BMW Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new con-
tract has been signed.
Requirements
>The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the ser-
vices.
> To transmit position data, the vehicle must
be able to determine its current position.
> To activate and update BMW Assist, a GPS
signal must be available. >
The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
> BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
A s s i s t R e s p o n s e C e n t e r i s e s t a b l i s h e d . T h e
BMW Assist Response Center then speaks
with you and takes further steps to help you.
> Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
> Enhanced Roadside Assistance:
BMW Roadside Assistance can be con-
tacted if assistance is needed in the event of
a breakdown. If possible, the vehicle data
and position data are transmitted during
this call.
> Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
> BMW TeleService: the data on your vehi-
cle's service status or required inspections
are transmitted to your BMW center, either
automatically before a service due date or
when you request a service appointment.
> Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
> Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.

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ConnectedDrive
Communications
>
In addition, the optional Convenience Plan
offers Concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService:
General information
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
> In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.
> The service varies by country.
> Connection may incur charges.
> Services may be restricted abroad.
Requirements
>BMW Assist is activated.
> Wireless reception is available.
> Ignition switched on.
Using TeleService
Generally, TeleService is activated in the vehi-
cle.
If TeleService is not activated, it is possible to
establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact Cus-
tomer Relations.
Concierge service
General information
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additional activation by the
BMW Assist Response Center.
Starting the Concierge service
1."BMW Assist" or "ConnectedDrive"
2. "Concierge"
3. "Start service"
A voice contact with the BMW Concierge ser-
vice is established. Phone numbers and
addresses can be transmitted as a message.
Messages
Information about messages, refer to page 216.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down.
Contact with BMW Roadside Assistance can
also be established using a Check Control mes-
sage, refer to page 89.

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CommunicationsConnectedDrive
Starting BMW Roadside Assistance
without BMW Assist or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis-
played. If a mobile phone is paired, a con-
nection to BMW Roadside Assistance is
established.
Starting BMW Roadside Assistance
with BMW Assist or TeleService
In a vehicle with TeleService, assistance is first
offered through the TeleService Diagnosis and
then if necessary, through the TeleService
Help.
1."BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
BMW TeleService Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
critical to vehicle diagnosis. These data are
automatically transmitted. After transmission of the data, a voice connec-
tion is established to Roadside Assistance.
BMW Online
Overview
You can use BMW Online to search the yellow
pages.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS Co., Ltd., in Japan and other coun-
tries.
T h is s o f t w a re i s b a s ed i n p a r t o n t h e w o r k o f t h e
Independent JPEG Group.
Requirements
>
Subscription to the optional Convenience
Plan.
> The vehicle is located within wireless net-
work coverage.
> The date setting on the Control Display is
current.
Starting BMW Online
1."BMW Assist" or "ConnectedDrive"
2. "BMW Online"
3. "OK" if necessary
The BMW Online start page is displayed.

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ConnectedDrive
Communications
Using BMW Online
To select and display content:
>
Turn the controller to highlight an element.
> Press the controller to display an element.
Opening the start page
1.Open "Options".
2. "Display start page"
Loading a new page
1.Open "Options".
2. "Reload"
Canceling
1.Open "Options".
2. "Cancel loading"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If a mobile phone is paired, a connection
is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request
Overview
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
Automatic Service Request
The Teleservice data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
Check when your BMW center was notified.

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CommunicationsConnectedDrive
1."Vehicle Info"
2. "Vehicle status"
3. Open "Options".
4. "Last Service Request"
Service status
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"
2. "Service Status"
3. "Available services"
Updating BMW Assist
Manually updating BMW TeleService, BMW
Assist, and BMW Online.
"Update BMW Assist"
Data transfer
The status of the data transfer is displayed.
1."BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps
Overview
Certain software applications of a suitable
mobile phone can be integrated into the vehicle.
These software applications are displayed on
the Control Display. They can be operated via
iDrive.
Requirements
>The mobile phone's operating system sup-
ports the use of apps.
> Software applications are installed on the
mobile phone and are operational.
> Suitable mobile phone.
> Appropriate mobile phone contract.
Additional costs possibly incurred are not
included in the price of apps.
Information about suitable mobile phones,
available software applications, and their instal-
lation can be found at www.bmw.com/connec-
tivity or at your BMW center.
Only make entries when traffic conditions
permit. Otherwise, you may endanger
vehicle occupants and other road users by
being distracted.
For safety reasons, some software applications
can only be used when the vehicle is stopped. <
To avoid malfunctions, only use software
applications approved by BMW. <

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