BMW 328I SEDAN 2012 Owners Manual

be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.▷Wireless reception is available.▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even if TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 75.
Start Roadside Assistance without
BMW Assist or TeleServices
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"Seite 251ConnectedDriveCommunication251
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The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐
nection is established to Roadside Assis‐
tance.
Start Roadside Assistance with BMW
Assist or TeleServices
General information
If the vehicle is equipped with TeleServices,
support is first offered through TeleService Di‐
agnosis and, where applicable, then through
TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Search
At a glance
A business search can be opened via BMW
Search.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting, refer to page 84, on the
Control Display is current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Search
1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Search home page is displayed.
Operating BMW Search
To start a search:
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Opening the start page1."Options" Open.2."Display start page"
Loading a new page
1."Options" Open.2."Update"
Cancel
1."Options" Open.2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicles equipped with BMW Assist or
TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 75.
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Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data that is evaluated for the
ongoing development of BMW products from
your vehicle to BMW in regular intervals if nec‐
essary.
TeleService Report is activated in vehicles that
meet certain technical requirements and have a
valid Assist contract; this feature is free of
charge.
Neither personal data nor position data is trans‐
mitted.
Indicate when the last TeleService Report was
transmitted:1."Vehicle Info"2."Vehicle status"3."Options" Open.4."Last Teleservice Info"
TeleService Battery Guard
TeleService Battery Guard continually checks
the battery charge level of the vehicle. If the bat‐
tery charge level falls below a certain value, a
notification is automatically sent to your service
partner. If necessary, he will contact you to ar‐
range a service appointment.
TeleService Battery Guard is only available on
vehicles with certain technical requirements and
with a valid BMW ConnectedDrive contract.
Services status
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Update BMW Online
Manual update of TeleService and BMW Assist.
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"Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2."Options" Open.3."Data transfer"
Apps
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software applications are displayed on the Con‐
trol Display.
Operation can be performed via iDrive.
Requirements
▷The mobile phone is suitable.▷The cell phone operating system supports
the software applications of Apps.▷Software applications are installed on the
cell phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a part
of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
be found at www.bmw.com/connectivity or at
the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
Use apps1.Connect the cell phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
PlugIn
Selected functions of the cell phone are dis‐
played on the Control Display. Operation can be
performed via iDrive.
1.Connect cell phone via the snap-in adapter.2."ConnectedDrive"3."PlugIn"4."Activate PlugIn"5.Navigate to the displayed functions via the
controller and select, for example, a desired
category or track.
Press button to switch within the cell
phone functions to a higher level or back.
Press button twice to switch back to the
main menu.
Notes
▷The ranges of Apps that can be displayed on
the Control Display depend on the range of
installed software applications on the cell
phone.▷The data transmission of the software ap‐
plications from the cell phone to the vehicle
can last some time. Some software applica‐Seite 255ConnectedDriveCommunication255
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tions depend on the speed of the available
Internet connection of the cell phone.▷Some cell phones cannot simultaneously
use Apps and the Bluetooth hands-free sys‐
tem.
If necessary, restart the software application
on the cell phone after a phone conversa‐
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Mobility
To ensure that you remain mobile at all times, this chapter supplies you with important information
on the topics of fuels and lubricants, wheels and tires, service, maintenance, and Roadside Assistance.Online Edition for Part no. 01 40 2 608 633 - 11 09 490

RefuelingVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
General information Refuel promptly
Refuel below a range of 30 miles/50 km;
otherwise, engine functions are not ensured and
damage may occur.◀
Fuel cap
Opening1.Briefly press the rear edge of the fuel filler
flap.2.Turn the fuel cap counterclockwise.3.Place the fuel cap in the bracket attached to
the fuel filler flap.
Closing
1.Fit the cap and turn it clockwise until you
clearly hear a click.2.Close the fuel filler flap.
Do not pinch the retaining strap
Do not pinch the retaining strap attached
to the cap; otherwise, the cap cannot be closed
properly and fuel vapors can escape.
A message is displayed if the cap is loose or
missing.◀
Manually unlocking fuel filler flap
In the event of an electrical malfunction, for ex‐
ample.
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