BMW 328I SEDAN 2012 Owners Manual

Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.▷If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle
The warning triangle is located on the inside of
the trunk lid.
To remove, loosen the bracket.
First aid kit
The first aid kit is located in the cargo area in a
storage compartment.
Some of the articles have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any expired items promptly.
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
Roadside Assistance
The Roadside Assistance, refer to page 251,
phone number can be viewed on the iDrive or a
connection to Roadside Assistance can be es‐
tablished directly.
Jump starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
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Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running.◀
Preparation1.Check whether the battery of the other ve‐
hicle has a voltage of 12 volts. This informa‐
tion can be found on the battery.2.Switch off the engine of the assisting vehi‐
cle.3.Switch off any electronic systems/power
consumers in both vehicles.
Bodywork contact between vehicles
Make sure that there is no contact be‐
tween the bodywork of the two vehicles; other‐
wise, there is the danger of short circuits.◀
Starting aid terminals Connecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking.◀
The so-called starting aid terminal in the engine
compartment acts as the battery's positive ter‐
minal.
Open the cover of the starting aid terminal.
The body ground or a special nut acts as the
negative terminal.
Connecting the cables
1.Open the cover of the BMW starting aid ter‐
minal.2.Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery, or to the corresponding starting aid
terminal of the assisting vehicle.3.Attach the other end of the cable to the pos‐
itive terminal of the battery, or to the corre‐
sponding starting aid terminal of the vehicle
to be started.4.Attach one terminal clamp of the negative
jumper cable to the negative terminal of the
battery, or to the corresponding engine or
body ground of assisting vehicle.5.Attach the other end of the cable to the neg‐
ative terminal of the battery, or to the corre‐
sponding engine or body ground of the ve‐
hicle to be started.
Starting the engine
Never use spray fluids to start the engine.
1.Start the engine of the assisting vehicle and
let it run for several minutes at an increased
idle speed.2.Start the engine of the vehicle being started
in the usual way.
If the first starting attempt is not successful,
wait a few minutes before making another
attempt in order to allow the discharged bat‐
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3.Let both engines run for several minutes.4.Disconnect the jumper cables in the reverse
order.
Check the battery and recharge if necessary.
Tow-starting and towing
Automatic transmission: transporting
your vehicle
Note
Your vehicle is not permitted to be towed.
Therefore, contact a service center in the event
of a breakdown.
Do not have the vehicle towed
Have your vehicle transported on a loading
platform only; otherwise, damage may occur.◀
Tow truck
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Use the tow fitting screwed in at the front for
maneuvering the vehicle only.
Manual transmission
Gearshift lever in neutral position.
Towing
Follow the towing instructions
Follow all towing instructions; otherwise,
vehicle damage or accidents may occur.◀▷Make sure that the ignition is switched on;
otherwise, the low beams, tail lamps, turn
signals, and windshield wipers may be un‐
available.▷Do not tow the vehicle with the rear axle
tilted, as the front wheels could turn.▷When the engine is stopped, there is no
power assist. Consequently, more force
needs to be applied when braking and steer‐
ing.▷Larger steering wheel movements are re‐
quired.
Tow truck
Have your vehicle transported with a tow truck
with a so-called lift bar or on a flat bed.
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Towing other vehicles
General information Light towing vehicle
Your vehicle must not be lighter than the
vehicle being towed; otherwise, it will not be
possible to control vehicle response.◀
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Attaching the tow bar/tow rope correctly
Attach the tow bar or tow rope to the tow
fitting; connecting it to other vehicle parts may
cause damage.◀▷Switch on the hazard warning system, de‐
pending on local regulations.▷If the electrical system has failed, clearly
identify the vehicle being towed by placing
a sign or a warning triangle in the rear win‐
dow.
Tow bar
The tow fittings used should be on the same
side on both vehicles.
Should it prove impossible to avoid mounting
the tow bar at an offset angle, please observe
the following:
▷Maneuvering capability is limited during cor‐
nering.▷The tow bar will generate lateral forces if it
is secured with an offset.
Tow rope
When starting to tow the vehicle, make sure that
the tow rope is taut.
To avoid jerking and the associated stresses on
the vehicle components when towing, always
use nylon ropes or nylon straps.
Attaching the tow rope correctly
Only secure the tow rope on the tow fit‐
ting; otherwise, damage can occur when it is se‐
cured on other parts of the vehicle.◀
Tow fitting
The screw-in tow fitting should always be car‐
ried in the vehicle. It can be screwed in at the
front or rear of the BMW. It is in the onboard ve‐
hicle tool kit located in a storage compartment
on the right side in the cargo area. Open the
cover.
Tow fitting, information on use
▷Use only the tow fitting provided with
the vehicle and screw it all the way in.▷Use the tow fitting for towing on paved roads
only.▷Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Otherwise, damage to the tow fitting and the ve‐
hicle can occur.◀
Screw thread
Push out the cover by pressing on the top edge.
Front
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Rear
Tow-starting
Automatic transmission
Do not tow-start the vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Have the cause of the starting difficulties rem‐
edied.
Manual transmission
If possible, do not tow-start the vehicle but start
the engine by jump-starting, refer to page 291.
If the vehicle is equipped with a catalytic con‐
verter, only tow-start while the engine is cold.
1.Switch on the hazard warning system and
comply with local regulations.2.Ignition, refer to page 59, on.3.Engage third gear.4.Have the vehicle tow-started with the clutch
pressed and slowly release the clutch. After
the engine starts, immediately press on the
clutch again.5.Stop at a suitable location, remove the tow
bar or rope, and switch off the hazard warn‐
ing system.6.Have the vehicle checked.Seite 295Breakdown assistanceMobility295
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CareVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
Car washes
Notes Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of 140 ℉/
60 ℃.
Holding them too close or using excessively
high pressures or temperatures can cause dam‐
age or preliminary damage that may then lead to
long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, e.g.,
Park Distance Control, for extended periods of
time and only from a distance of at least 12 in/
30 cm.◀
Wash your vehicle frequently, particularly in win‐
ter.
Intense soiling and road salt can damage the ve‐
hicle.Automatic car washes
Notes
Note the following:▷Give preference to cloth car washes or those
that use soft brushes in order to avoid paint
damage.▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width of
the vehicle.▷Deactivate the rain sensor, refer to page 65,
to avoid unintentional wiper activation.▷In some cases, an unintentional alarm can be
triggered by the interior motion sensor of the
alarm system. Follow the instructions on
avoiding an unintentional alarm, refer to
page 41.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.◀
Before driving into a car wash
In order to ensure that the vehicle can roll in a car
wash, take the following steps:
Manual transmission:
1.Release the parking brake.2.Drive into the car wash.3.Shift to neutral.4.Switch the engine off.5.Switch on the ignition.
Automatic transmission:
1.Release the parking brake, refer to page 63.2.Drive into the car wash.3.Depress the brake pedal as needed.Seite 296MobilityCare296
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4.Engage transmission position N.5.Switch the engine off. In this way, the igni‐
tion remains switched on, and a Check-Con‐
trol message is displayed.
Transmission position P with the igni‐
tion off
When the ignition is switched off, position P
is engaged automatically. When in an auto‐
matic car wash, for example, ensure that the
ignition is not switched off accidentally.◀
The vehicle cannot be locked from the outside
when in transmission position N.
A signal is sounded when an attempt is made to
lock the vehicle.
Transmission position
Transmission position P is engaged automati‐
cally:
▷When the ignition is switched off.▷After approx. 15 minutes.
Headlamps
▷Do not rub dry and do not use abrasive or
caustic cleansers.▷Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water.▷Thaw ice with deicing spray; do not use an
ice scraper.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action can
be reduced and corrosion of the brake discs can
occur.
Vehicle care
Car care products
BMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the interior, open the doors or
windows.
Only use products intended for cleaning vehi‐
cles.
Cleansers can contain substances that are dan‐
gerous and harmful to your health.◀
Vehicle paint
Regular care contributes to driving safety and
value retention.
Environmental influences can act on the vehicle
paint. Tailor the frequency and extent of your car
care to these influences.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every two
months.
Clean light-colored leather more frequently be‐
cause soiling on such surfaces is substantially
more visible.
Use leather care products; otherwise, dirt and
grease will gradually break down the protective
layer of the leather surface.
Suitable care products are available from the
service center.Seite 297CareMobility297
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Upholstery material care
Vacuum regularly with a vacuum cleaner.
If they are very dirty, e.g., beverage stains, use a
soft sponge or microfiber cloth with a suitable
interior cleaner.
Clean the upholstery down to the seams using
large sweeping motions. Avoid rubbing the ma‐
terial vigorously.
Damage from Velcro® fasteners
Open Velcro® fasteners on pants or other
articles of clothing can damage the seat covers.
Ensure that any Velcro® fasteners are closed. ◀
Caring for special components
Light-alloy wheels
Use wheel cleaner, particularly during the winter
months. Do not use aggressive, acidic, strongly
alkaline or abrasive cleaners, or steam jets
above 140 ℉/60 ℃; follow the manufacturer's
instructions.
Chrome surfaces
Carefully clean components such as the radiator
grille or door handles with an ample supply of
water, possibly with shampoo added, particu‐
larly when they have been exposed to road salt.
Rubber components
Aside from water, treat only with rubber cleans‐
ers.
When cleaning rubber seals, do not use any sil‐
icon-containing car care products in order to
avoid damage or reduced noise damping.
Fine wood parts
Clean fine wood facing and fine wood compo‐
nents only with a moist rag. Then dry with a soft
cloth.
Plastic components
These include:▷Imitation leather surfaces.▷Headliner.▷Lamp lenses.▷Instrument cluster cover.▷Matte black spray-coated components.▷Painted parts in the interior.
Clean with a microfiber cloth.
Lightly dampen the cloth with water.
Do not soak the headliner.
Do not use cleansers that contain alcohol
or solvents
Do not use cleansers that contain alcohol or sol‐
vents, such as lacquer thinners, heavy-duty
grease removers, fuel, or such; this could lead to
surface damage.◀
Safety belts
Dirty belt straps impede the reeling action and
thus have a negative impact on safety.
Chemical cleaning
Do not clean chemically; this can destroy
the webbing.◀
Use only a mild soapy solution, with the safety
belts clipped into their buckles.
Do not allow the reels to retract the safety belts
until they are dry.
Floor carpets and floor mats No objects in the area around the pedals
Keep floor mats, carpets, and any other
objects out of the area of motion of the pedals;
otherwise, the function of the pedals could be
impeded while driving
Do not place additional floor mats over existing
mats or other objects.
Only use floor mats that have been approved for
the vehicle and can be properly fixed in place.
Ensure that the floor mats are securely fastened
again after they were removed for cleaning, for
example.◀
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Floor mats can be removed from the passenger
compartment for cleaning.
If the floor carpets are very dirty, clean with a
microfiber cloth and water or a textile cleaner. To
prevent matting of the carpet, rub back and forth
in the direction of travel only.
Sensors/cameras
To clean sensors and cameras, use a cloth mois‐
tened with a small amount of glass cleaner.
Displays/screens
Clean the displays with a microfiber cloth.
Cleaning displays
Do not use chemical or household cleans‐
ers.
Keep all fluids and moisture away from the unit.
Otherwise, they could affect or damage surfa‐
ces or electrical components.
Avoid pressing too hard when cleaning and do
not use abrasive materials; otherwise, damage
can result.◀
Special feature on the Control Display
If necessary, a microfiber cloth dampened with
glass cleaner can also be used for cleaning the
Control Display.
Moisten microfiber cloth only slightly
Moisten microfiber cloth only slightly, oth‐
erwise, damage may result.◀
Suitable glass cleaners are available from the
service center.
Long-term vehicle storage
Your service center can advise you on what to
consider when storing the vehicle for longer
than three months.Seite 299CareMobility299
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