display BMW 5 SERIES 2008 E60 Service and warranty information

Table of Contents
Page
The BMW Maintenance Program - 2008 528i, 528xi, 535i, 535xi, 535xi Sports Wagon, 550i .......................................... 1
Coverage ......................................................1
Maintenance Intervals ..............................................1
Exclusions from coverage ...........................................1
Maintenance Upgrade Option .........................................1
Maintenance Program . . ............................................ 2
Condition Based Service (CBS) ....................................... 2
Service Interval Display . . .......................................... 3
Info Display screen contents .........................................3
Control Display screen contents .......................................3
Symbols .......................................................3
Quality Certification I ...............................................5
Special Note ....................................................5
Maintenance summary ............................................. 5
Standard operations ...............................................5
Engine oil ......................................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check ...................................................6
Brake fluid ......................................................6
Spark plugs .....................................................6
Automatic Transmission ............................................6
Evidence of maintenance work ....................................... 7
Emission Control Maintenance Schedule . .............................. 15
BatteryCare .................................................... 15
Corrosion Protection ............................................. 15
Restoring corrosion protection .......................................15
Underbody maintenance ...........................................16
Body Inspection ................................................. 17
Customer Assistance Information .................................... 23
Customer Assistance - Notification ................................... 23
BBB Auto Line .................................................. 24
California Residents ..............................................24
Special Programs ................................................ 26
BMW Import Processing Centers ..................................... 26
BMW Roadside Assistance ......................................... 26
Owners Eligibility ................................................27
Getting Started .................................................27
Calling For Assistance .............................................27

The BMW Maintenance Program -
2008 528i, 528xi, 535i, 535xi,
535xi Sports Wagon, 550i
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
2008 5 Series vehicles purchased from any
Authorized BMW center in the United States or
Puerto Rico are covered by the BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed in service as a demonstrator or com-
pany vehicle, whichever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at no
expense to you. The maintenance schedule
intervals are based on average driving condi-
tions and operation. Should you request more
frequent maintenance service, the cost of
these services will not be covered by the
Maintenance Program.
Coverage
The BMW Maintenance Program covers all fac-
tory recommended maintenance, as determined
by the Condition Based Service (CBS) system.
Additional items that need replacement due to
normal wear and tear, and that are not covered
by the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear and
tear exceeds BMW wear limits. Any adjustments
required due to normal operating conditions are
also included. See page s5-6ofthis booklet
for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Interval Display.
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this booklet documenting the
services or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline.
– Windshield washer additive (except when in conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and rotation.
– Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door pan-
els and all chrome trim.
– Damage detected when performing the rust perforation inspection.
– Damage which results from negligence, improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage, road
salt corrosion, alteration, installation of non-
BMW accessories, or use of improper, poor
quality or contaminated fuel.
– Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is deemed a total loss.
– Maintenance or repairs performed by other than an Authorized BMW center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom- mended maintenance intervals as indicated by
the Service Interval Display.
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
1

Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value
by minimizing breakdowns resulting from wear,
and minimizing cost and inconvenience by com-
puting maintenance intervals based upon the
specific manner in which each individual vehicle
is driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating tempera-
ture.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
 Engine oil
 Brakes - front and rear separately
 Brake fluid
 Vehicle check
 Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Have maintenance and repair work performed
by your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your
vehicle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and possibly also the engine oil
and microfilter, brought up to date by your BMW
center. Also see the section on battery care on
page 15 of this statement.
2

Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator lever.
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
3. Select “Info sources” and press the
controller.
4. Select “Service” and press the controller.
5. Change to the upper field if necessary. Turn the controller until “Service requirements” is
selected and press the controller. 6. Select “Status” and press the controller.
Symbols
No service is currently required.
The service deadline has already passed.
The deadline for service or a state inspec-
tion is approaching. Please contact your
BMW center for an appointment.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The vehicles current service status is automati-
cally saved in the vehicles ignition key. The Ser-
vice Advisor at your BMW center has a device
called a key reader. When your Service Advisor
inserts your key into the key reader, all pertinent
vehicle and servicing data will be available, and
a customized maintenance checklist is printed
out based on the specific operations called for
by the Condition Based Service.
3

Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW center.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system . The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are
available from your authorized BMW center.
Maintenance summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display
Engine oil
Maintenance work
•Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
• Replace ventilation microfilter
• After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
• Parking brake: check function
Front brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
• Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Rear brake
Maintenance work
• Replace brake pads, clean brake pad contact
points in calipers.
• Brake discs: Check surface and thickness, if
necessary replace at extra charge*
• Parking brake: Check condition, brake lining
thickness and function, if necessary replace at
extra charge*.
*Unless covered by Maintenance Program
5

Reimbursements will be made for meals, lodg-
ing, car rentals, and alternate transportation to
bring the driver and the BMW automobile
together after the vehicle has been repaired by
an authorized BMW center. Original receipts
must accompany all reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are sub-
ject to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees caused by a violation of local or state law.
– Expenses related to hazardous weather condi- tions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and mounting or removal of snow chains.
Services provided by AAA and its affiliated
clubs, Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not
a warranty and does not affect your rights under
the New Vehicle Limited Warranty.
29

Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
vehicles distributed by BMW of North America
(BMW NA) or sold through the BMW NA Euro-
pean Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the car (a)
was designed, built and equipped so as to con-
form, at the time of sale, with all regulations of
the U.S. Environmental Protection Agency appli-
cable at the time of manufacture and (b) is free
from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 37), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in ser-
vice as a demonstrator or company vehicle,
whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the car must be brought to any
authorized BMW center during normal business
hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The decision
whether to repair or replace said parts is solely
the prerogative of BMW NA and must be
expected to correct the failure of the warranted
part. Parts for which replacements are made
become the property of BMW NA. In all cases, a
reasonable time must be allowed for warranty
repairs to be completed after the car is received
by the BMW center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your BMW
center. It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW center or a warranty replace-
ment part is not reasonably available (within
30 days), repairs may be performed at any avail-
able service establishment using any equivalent
part. BMW NA will reimburse the owner for such
emergency repairs (including labor, parts and
diagnosis not to exceed BMW NA rates for labor,
parts, and diagnosis in said area) that are cov-
ered under this warranty. Replaced parts and
paid invoices must be presented at a BMW cen-
ter as a condition of reimbursement for emer-
gency repairs not performed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurances
that such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not invali-
date the warranty on other components, unless
non-BMW parts or non-EPA certified parts
cause damage to warranted parts.
34

California Emission Control
System Limited Warranty*
This warranty applies to California certified vehi-
cles distributed by BMW of North America
(BMW NA) or sold through the BMW NA Euro-
pean Delivery Program, registered and operated
primarily in California.
BMW NA warrants to the original purchaser and
each subsequent owner that the vehicle is:
a. designed, built and equipped so as to con- form with the applicable California Air
Resources Board emission standards.
b. free from defects in materials and workman- ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, whichever
occurs first.
c. free from defects in materials and workman- ship in emission related parts, which are con-
tained in the California Emission Warranty
Parts List on page 41, for a period of 7 years
or 70,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in ser-
vice as a demonstrator or company vehicle,
whichever is earlier.
To obtain service under this warranty, the vehi-
cle must be brought, upon failure of a Smog
Check test or upon discovery of the defect, to
the workshop of any authorized BMW center,
during normal business hours. The BMW center
will honor or deny your claim within 30 days. If
the claim is denied, the BMW center will notify
you in writing of the reason(s). The BMW center
is required by law to honor the claim if notice is
not given to the owner within 30 days.
The BMW center will, without charge for parts
or labor (including diagnosis), either adjust,
repair or replace the defective part and other
parts affected by the failure of the warranted
part, if any. If your vehicle failed the California
Smog Check test or an EPA approved short test,
then BMW NA will repair your vehicle so that it will pass this test. Items that require scheduled
replacement are warranted up to the replace-
ment interval specified in the Service section of
this Statement. BMW NA may repair a part in
lieu of replacing it when performing warranty
repairs. Parts for which replacements are made
become the property of BMW NA. After 3 years
or 50,000 miles, and in accordance with para-
graph (c) above, such repairs are limited to the
repair or replacement of those parts identified in
the California Emissions Warranty List.
If your California registered vehicle is between 7
and 8 years old and has been driven less than
80,000 miles, then your vehicle is eligible for
additional warranty coverage under the Federal
Emissions Warranty.
A repair performed as the result of a smog
check test failure due to a defect in a part, which
is warranted for 7 years/70,000 miles, is cov-
ered.
In all cases, a reasonable time, not to exceed
30 days, must be allowed for a warranty repair to
be completed, after the car is received by the
BMW center.
It is the owner’s responsibility to have all
required maintenance services performed (at
the owner’s expense), as prescribed in the
maintenance schedule for the BMW Emission
Control System. Service intervals are computed
by the service interval indicator and displayed on
the instrument panel.
However, BMW NA will not deny your warranty
repair claims solely because you do not have
maintenance records or you did not perform the
required maintenance unless BMW NA demon-
strates that such lack of required maintenance is
a direct cause of the emission control system
failure. The instructions for required mainte-
nance and use can be found in the Owner’s
Manual and in the Service section of this
Statement.
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW vehicles sold, leased, and/or
registered in California, Connecticut, Maine,
Massachusetts, Rhode Island or Vermont.
39