engine BMW 5 SERIES 2008 E60 Service and warranty information
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Page 3 of 54
Table of Contents
Page
The BMW Maintenance Program - 2008 528i, 528xi, 535i, 535xi, 535xi Sports Wagon, 550i .......................................... 1
Coverage ......................................................1
Maintenance Intervals ..............................................1
Exclusions from coverage ...........................................1
Maintenance Upgrade Option .........................................1
Maintenance Program . . ............................................ 2
Condition Based Service (CBS) ....................................... 2
Service Interval Display . . .......................................... 3
Info Display screen contents .........................................3
Control Display screen contents .......................................3
Symbols .......................................................3
Quality Certification I ...............................................5
Special Note ....................................................5
Maintenance summary ............................................. 5
Standard operations ...............................................5
Engine oil ......................................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check ...................................................6
Brake fluid ......................................................6
Spark plugs .....................................................6
Automatic Transmission ............................................6
Evidence of maintenance work ....................................... 7
Emission Control Maintenance Schedule . .............................. 15
BatteryCare .................................................... 15
Corrosion Protection ............................................. 15
Restoring corrosion protection .......................................15
Underbody maintenance ...........................................16
Body Inspection ................................................. 17
Customer Assistance Information .................................... 23
Customer Assistance - Notification ................................... 23
BBB Auto Line .................................................. 24
California Residents ..............................................24
Special Programs ................................................ 26
BMW Import Processing Centers ..................................... 26
BMW Roadside Assistance ......................................... 26
Owners Eligibility ................................................27
Getting Started .................................................27
Calling For Assistance .............................................27
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Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value
by minimizing breakdowns resulting from wear,
and minimizing cost and inconvenience by com-
puting maintenance intervals based upon the
specific manner in which each individual vehicle
is driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating tempera-
ture.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Brake fluid
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Have maintenance and repair work performed
by your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your
vehicle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and possibly also the engine oil
and microfilter, brought up to date by your BMW
center. Also see the section on battery care on
page 15 of this statement.
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The performance of certain subsequent mainte-
nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
– Oil Service: Engine oil should be changed with the engine at operating temperature.
Note: Change oil at least once a year.
All 2008 model year 5 Series are factory-filled
with BMW High Performance Synthetic oils. At
the time of the printing of this booklet, the fol-
lowing oils are strongly recommended and
approved by BMW:
• BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
• Mobil 1 5W-30
• Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your BMW center, or call BMW of North
America, LLC at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SH or higher.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicles production
date):
– Brake Fluid Service: Change brake fluid every two years, or when specified by CBS. – Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced as follows to maxi-
mize vehicle fuel economy and minimize
exhaust pollution: 120,000 miles.
– Spark Plug Service: Replace at the following intervals:
528i, 528xi, 550i: 100,000 miles
535i, 535xi, 535xi Sports Wagon:
45,000 miles
– The engine coolant has a lifetime rating and does not need to be changed.
For your convenience, you may also wish to
have your BMW center perform any necessary
operations to fulfill any state inspection require-
ments in your area concurrent with the mainte-
nance elements specified above during other
repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Booklet. You may need this for
any warranty claims that become necessary, and
later on as evidence that your car has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
Your service technician looks forward to serving
your every service need and to help maximize
your satisfaction with your BMW, its longevity,
and resale value.
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Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW center.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system . The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are
available from your authorized BMW center.
Maintenance summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display
Engine oil
Maintenance work
•Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
• Replace ventilation microfilter
• After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
• Parking brake: check function
Front brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
• Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Rear brake
Maintenance work
• Replace brake pads, clean brake pad contact
points in calipers.
• Brake discs: Check surface and thickness, if
necessary replace at extra charge*
• Parking brake: Check condition, brake lining
thickness and function, if necessary replace at
extra charge*.
*Unless covered by Maintenance Program
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Emission Control Maintenance
Schedule
The maintenance schedule as shown is required
for the proper functioning of the emission con-
trol systems for optimum vehicle performance
and fuel economy.
Basic Engine
Engine oil As specified by CBS
Engine oil filter As specified by CBS
Fuel System
Air filter As specified by CBS
Ignition System
Spark plugs 528i, 528xi, 550i: 100,000 miles 535i, 535xi, 535xi Sports Wagon: 45,000 miles
Emission Control
Components
Oxygen sensor 120,000 miles
Battery Care
If your car is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engines charging system will not
maintain the battery. Insufficient use of the vehi-
cle could result in short term starting problems
and in the long term could damage the battery.
In case the car is not operated for several weeks
it is advisable to:
a. consider using a proper trickle charger, fol- lowing the charger manufacturers instruc-
tions, to maintain the batterys state of
charge; or
b. consult your BMW center regarding battery removal. Once removed, the battery must be
charged and stored in a cool, dry place
where it can be protected from freezing. If
the battery will be stored for over 3 months,
it must be recharged every 3 months, or else
it will become damaged and useless.
Please consult with your BMW center for further
guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
twelve-year unlimited mileage anti-corrosion
warranty against rust perforation on your vehicle
provided that the vehicle is maintained in accor-
dance with the provisions of the New Vehicle
Limited Warranty as outlined in the Warranty
Section of this Booklet (page 31).
The major degree of corrosion protection is due
to the electrophoretic dip painting process
which cathodically deposits paint particles on all
body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts are coated
with PVC and sealed from the outside.
All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the 12-year unlim-
ited mileage anti-corrosion warranty are outlined
in the Warranty Section of this Booklet
(page 33).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
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9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple
damages, attorneys fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
10. You may reject the decision issued by a BBB AUTO LINE arbitrator. If you reject the
decision, you will be free to pursue further
legal action. The arbitrators decision and
any findings will be admissible in a court
action.
11. If you accept the arbitrators decision, BMW will be bound by the decision, and will com-
ply with the decision within a reasonable
time not to exceed 30 days after we receive
notice of your acceptance of the decision.
12. Please call BBB AUTO LINE at 1 800 955-5100 for further details about
the program. IDAHO Residents IMPOR-
TANT: IF THIS VEHICLE IS DEFECTIVE,
YOU MAY BE ENTITLED UNDER THE
STATE’S LEMON LAW TO REPLACE-
MENT OF IT OR A REFUND OF ITS PUR-
CHASE PRICE OR YOUR LEASE
PAYMENTS. HOWEVER, TO BE ENTITLED
TO REFUND OR REPLACEMENT, YOU
MUST FIRST NOTIFY THE MANUFAC-
TURER, ITS AGENT, OR ITS AUTHORIZED
DEALER OF THE PROBLEM IN WRITING
AND GIVE THEM AN OPPORTUNITY TO
REPAIR THE VEHICLE. YOU ALSO HAVE A
RIGHT TO SUBMIT YOUR CASE TO THE
CONSUMER ARBITRATION PROGRAM
WHICH THE MANUFACTURER MUST
OFFER IN THIS STATE.Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT PRO-
GRAM TO PAY ALL OR PART OF THE COST
OF CERTAIN REPAIRS BEYOND THE
TERMS OF THE WARRANTY. CHECK WITH
YOUR BMW CENTER TO DETERMINE
WHETHER ANY ADJUSTMENT PROGRAM
IS APPLICABLE TO YOUR MOTOR
VEHICLE.
BMW Import Processing Centers
As a BMW owner, you will experience BMW
quality first hand. Our dedication to excellence in
design, engineering, and service is among the
best in the world. And we invest heavily every
year in our people and facilities to ensure that
our quality standards are consistently applied
from the factory to the BMW center.
Each BMW is inspected after its manufacture.
Imperfections in the mechanical and electrical
systems or damage to the sheet metal, paint,
trim or other components of the vehicle that
may occur during transportation from the factory
are normally detected and corrected. Any defect
in material or workmanship that may occur dur-
ing the warranty period is covered under the
New Vehicle Limited Warranty.
BMW Roadside Assistance
The BMW Roadside Assistance Program
reflects BMWs commitment to your com-
plete satisfaction with the BMW ownership
experience.
It is available for U.S. version BMWs in all
50 states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.
It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on page 29).
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New Vehicle Limited Warranty—
2008 Models (Valid Only in the
U.S.A. and Puerto Rico)
Warrantor
BMW NA warrants 2008 U.S. specification vehi-
cles distributed by BMW NA or sold through the
BMW NA European Delivery Program against
defects in materials or workmanship to the first
retail purchaser, and each subsequent
purchaser.
Warranty Period
The warranty period is 48 months or
50,000 miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in ser-
vice as a demonstrator or company vehicle,
whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the vehi-
cle must be brought, upon discovery of a defect
in material or workmanship, to the workshop of
any authorized BMW center, during normal busi-
ness hours. The BMW center will, without
charge for parts or labor, either repair or replace
the defective part(s) using new or authorized
remanufactured parts. The decision to repair or
replace said part(s) is solely the prerogative of
BMW NA. Parts for which replacements are
made become the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in material
or workmanship for a period of 10 years, unlim-
ited mileage from the date of purchase. In order
to be eligible for this coverage, the vehicle must be a new car retailed in the State of Kansas and
the repair performed by an authorized BMW
center in Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the new
vehicle warranty period.
Roadside assistance and other owner benefits
are available by calling:
1 800 332-4269
For additional details on towing and other owner
benefits please refer to the BMW Roadside
Assistance section of this Statement (page 26).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
upholstery, trim and chrome items, paint fin-
ish, drive belts, glass, and similar items, are
specifically limited to defects in material or
workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance, environ-
mental influences, flood, accident or fire dam-
age, road salt corrosion, or use of improper or
contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper shifting
of the transmission.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant. Failure to
maintain the vehicle properly in accordance with
the instructions in the Owner’s Manual or the
Service section of this Statement, that results in
the failure of any part of the vehicle.
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Modification of the vehicle or installation of any
performance accessories or components
attached to the vehicle which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’s warranty statements. Instructions for
proper tire care and maintenance are contained
in the Owner’s Manual. Should you experience
difficulty in obtaining warranty service from a tire
manufacturer, your authorized BMW center will
assist you in resolving the difficulty.
Non-BMW Parts — While you may elect to use
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to pay
for repairs that include non-genuine BMW parts
or for any damage resulting from the use of non-
genuine parts.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
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The following systems are covered by the Fed-
eral Emission Performance Warranty for a period
of two years or 24,000 miles, whichever occurs
first. The specific systems may vary according to
model, therefore, all of the systems listed may
not be used on your vehicle. For assistance in
determining which systems and specific compo-
nents within these systems apply to your vehi-
cle, please contact your BMW center.
AIR INDUCTION SYSTEM
FUEL METERING SYSTEM
IGNITION SYSTEM
POSITIVE CRANKCASE VENTILATION SYS-
TEM (PCV)
FUEL EVAPORATIVE CONTROL SYSTEM
EXHAUST SYSTEM
ENGINE EMISSION CONTROL SYSTEM
SENSORS/DEVICES
ON BOARD DIAGNOSTIC SYSTEM (OBD)
RELATED PARTS ASSOCIATED WITH THE
ABOVE SYSTEMS
The following components and/or system are/is
covered under the Federal Emission Warranty
for a period of 8 years or 80,000 miles, which-
ever occurs first.
CATALYTIC CONVERTER
ENGINE CONTROL MODULE (INCLUDING ON-
BOARD DIAGNOSTIC SYSTEM)
For assistance in determining coverage of the
specific components of the on-board diagnostic
system, please contact your BMW center.
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California Emission Control
Warranty Statement* Your
Warranty Rights and Obligations
The California Air Resources Board and BMW of
North America (BMW NA) are pleased to explain
the emission control system warranty on your
2008 vehicle. In California, new motor vehicles
must be designed, built and equipped to meet
the State’s stringent anti-smog standards. BMW
NA must warrant the emission control system
on your vehicle for the periods of time listed
below provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include parts
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA
will repair your vehicle at no cost to you includ-
ing diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs first:
1. If your vehicle fails a Smog Check inspec- tion, all necessary repairs and adjustments
will be made by BMW NA to ensure that
your vehicle passes the inspection. This is
your emission control system PERFOR-
MANCE WARRANTY.
2. If any emission-related part on your vehicle is defective, the part will be repaired or
replaced by BMW NA. This is your short-
term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles whichever occurs
first:
If an emission-related part specially noted on
page 41 as having coverage for 7 years or
70,000 miles is defective, the part will be
repaired or replaced by BMW NA. This is your
long-term emission control system DEFECTS
WARRANTY.
Owner’s Warranty Responsibilities:
– As the vehicle owner, you are responsible for the performance of the required maintenance
listed in your Owner’s Manual. BMW NA rec-
ommends that you retain all receipts covering
maintenance on your vehicle, but BMW NA
cannot deny warranty solely for the lack of
receipts or for your failure to ensure the perfor-
mance of all scheduled maintenance.
– You are responsible for presenting your vehicle to an authorized BMW center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
– As the vehicle owner, you should also be aware that BMW NA may deny your warranty
coverage if your vehicle or part has failed due
to abuse, neglect, improper maintenance or
unapproved modifications.
If you have any questions regarding your war-
ranty rights and responsibilities, you should
contact: BMW of North America, LLC
Customer Relations and Services Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com
or the California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW vehicles sold, leased, and/or
registered in California, Connecticut, Maine,
Massachusetts, Rhode Island or Vermont.
38