trunk BMW 6 SERIES COUPE 2004 E63 Service and warranty information

Corrosion Protection
Extensive corrosion protection measures
implemented by BMW now make it possible
to offer a six-year limited anti-corrosion
warranty against rust perforation on your
vehicle provided that the vehicle is maintained
in accordance with the provisions of the New
Vehicle Limited Warranty as outlined in the
Warranty Section of this Statement (page 30).
The major degree of corrosion protection is
due to the electrophoretic dip painting
process which cathodically deposits paint
particles on all body parts, attracting paint
particles into the minutest cavities or seams.
Body parts are designed to provide optimum
corrosion protection.
During manufacture, exterior body parts
receive an additional corrosion protection
coat. Hood, trunk, doors and other body
parts are coated with PVC and sealed from
the outside.
All floor panels receive a resilient coating of
PVC for maximum protection against damage
due to stones, etc.
Corrosion protection materials tested over
many years are applied to the surfaces of
cavities and to the entire underside of the
vehicle during and after assembly.
Requirements for maintaining the six-year
limited anti-corrosion warranty are outlined in
the Warranty Section of this Statement (page
32).
Restoring corrosion protection
Please take care that anti-corrosion material
is replaced when your car is repaired after
body or chassis damage.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least
once a year, in spring, with plain water in
order to remove mud, chemical sediments
and other deposits. If those materials are not
removed, corrosion (rust) will occur on metal
components.
Your BMW center will do this anti-corrosion
service for you.
WARNING
Do not apply additional undercoating or rust-
proofing on or near the exhaust manifold,
exhaust pipes, catalytic converter or heat
shields. During driving, the substance used
for undercoating could overheat and cause a
fire.
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BMW Roadside Assistance
The BMW Roadside Assistance Program
reflects BMW’s commitment to your
complete satisfaction with the BMW
ownership experience.
It is available for U.S. version BMWs in all 50
states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.
It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on pages 26-28).
Owner’s Eligibility
You are covered if your vehicle is:
–A new BMW automobile, distributed by
BMW NA, and purchased at an authorized
BMW center, OR;
– A new BMW automobile, purchased under
the BMW NA European Delivery Plan, OR;
– A new, U.S. version, BMW automobile
purchased under the Diplomatic or Military
Sales programs, operated in any of the 50
states, Canada and Puerto Rico.
Coverage is provided for the vehicle itself,
regardless of the driver. Protection is concur-
rent with the New Vehicle Limited Warranty.
Getting Started
A temporary Roadside Assistance
Identification Card can be found inside of your
vehicle portfolio. It contains the 24-hour toll-
free number for Roadside Assistance.
For your convenience a decal, showing the
same information as the ID card, has been
affixed to the tool kit cover on the trunk lid.
In a few weeks you will receive a permanent
BMW Roadside Assistance ID card by mail.
The date of purchase and the vehicle identifi-
cation number (VIN) are embossed on the
card.
This card should be carried by the driver of
your BMW automobile.
Calling For Assistance
The toll-free BMW Roadside Assistance
number is answered by a BMW Roadside
Assistance service representative. In order foryou to receive quick and reliable services, it is
essential that you should provide detailed and
accurate information to the service represen-
tative.
Be prepared to give:
1. Your name and address.
2. Your complete Vehicle Identification
Number (found on your vehicle registration
or your permanent BMW Roadside
Assistance ID card).
3. Model description of your vehicle.
4. Date of purchase.
5. License plate number of your vehicle.
6. Vehicle location (including nearby cross-
roads/intersections, highway mile markers,
street numbers, landmarks, etc.).
7. Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representa-
tive.
8. A description of your vehicle’s problem.
Specific and accurate information will
enable the Roadside Assistance service
representative to provide the proper help.
Auto Valet Service.Should there be a need
beyond BMW Roadside Assistance, Auto
Valet will provide a personal assistant who
will help in every way to get you to your final
destination. Auto Valet will help you locate a
rental car or taxi agency, hotel or even help
procure airline reservations. In event of an
emergency, this service will assist you in
getting information out to the proper party
whether its business or personal. If unable to
contact, the message relay service will
document the information, and will make
reasonable efforts to deliver the message to
the message recipient.
Personal Trip Routing.Leave the planning to
us. Simply give one of our Roadside
Assistance service representatives a call, and
we’ll provide you with detailed, easy to read,
computerized trip itinerary and companion
map package.
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