service BMW 7 SERIES LONG 2015 G12 Owner's Manual

InformationUsing this Owner's ManualOrientation
The fastest way to find information on a partic‐
ular topic is by using the index.
An initial overview of the vehicle is provided in
the first chapter.
Updates made after the editorialdeadline
Any updates made after the editorial deadline
can be found in the appendix of the printed
Owner's Handbook for Vehicle.
User's manual for Navigation,
Entertainment, Communication
The Owner's Manual for Navigation, Entertain‐
ment, and Communication is available as
printed book at your service center.
The topics of Navigation, Entertainment, and
Communication can be retrieved on the Con‐
trol Display via the Integrated Owner's Manual
and in the BMW Driver’s Guide app.
Additional sources of
information
A dealer’s service center or another qualified
service center or repair shop will be glad to an‐
swer additional questions at any time.
Information on BMW, e.g., on technology, is
available on the Internet: www.bmwusa.com.
BMW Driver’s Guide App
The Owner's Manual is available in many coun‐
tries as an app. Additional information on the
Internet:
www.bmw.com/bmw_drivers_guideSymbols and displays
Symbols in the Owner's Manual
Indicates precautions that must be followed
precisely in order to avoid the possibility of
personal injury and serious damage to the
vehicle.
◄ Marks the end of a specific item of
information.
Refers to measures that can be taken to
help protect the environment.
"..." Identifies display texts in vehicle used to
select individual functions.
›...‹ Verbal instructions to use with the voice
activation system.
››...‹‹ Identifies the answers generated by the
voice activation system.
Action steps Action steps to be carried out are presented as
numbered list. The steps must be carried out
in the defined order.
1.First action step.2.Second action step.
Enumerations
Enumerations without mandatory order or al‐
ternative possibilities are presented as list with
bullet points.
▷First possibility.▷Second possibility.
Symbols on vehicle components
Indicates that you should consult the
relevant section of this Owner's Manual for
information on a particular part or assembly.
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Vehicle features and options
This Owner's Manual describes all models and
all standard, country-specific and optional
equipment that is offered in the model series.
Therefore, in this Owner's Manual, we also de‐
scribe and illustrate features that are not avail‐
able in your vehicle, e.g., because of the se‐
lected optional features or the country-specific
version.
This also applies to safety-related functions
and systems.
The respectively applicable country provisions
must be observed when using the respective
features and systems.
For any options and equipment not described
in this Owner's Handbook, refer to the Supple‐
mentary Owner's Handbooks.
On right-hand drive vehicles, some controls
are arranged differently from what is shown in
the illustrations.
Status of the Owner's
Manual
Basic information
The manufacturer of your vehicle pursues a
policy of constant development that is con‐
ceived to ensure that our vehicles continue to
embody the highest quality and safety stan‐
dards. In rare cases, therefore, the features de‐
scribed in this Owner's Manual may differ from
those in your vehicle.
Updates made after the editorial
deadline
Any updates made after the editorial deadline
can be found in the appendix of the printed
Owner's Handbook for Vehicle.Own safety
Warranty Your vehicle is technically configured for the
operating conditions and registration require‐
ments applying in the country of first delivery
also known as homologation. If your vehicle is
to be operated in a different country it might be
necessary to adapt your vehicle to potentially
differing operating conditions and permit re‐
quirements. If your vehicle does not comply
with the homologation requirements in a cer‐
tain country you may not be able to lodge war‐
ranty claims for your vehicle there. Further in‐
formation on warranty is available from a
dealer’s service center.
Maintenance and repairs
Advanced technology, e.g., the use of modern
materials and high-performance electronics,
requires suitable maintenance and repair work.
The manufacturer of the vehicle recommends
that you entrust corresponding procedures to
a BMW dealer’s service center. If you choose
to use another service facility, BMW recom‐
mends use of a facility that performs work, e.g.
maintenance and repair, according to BMW
specifications with properly trained personnel,
referred to in this Owner's Manual as "another
qualified service center or repair shop".
If work is performed improperly, e.g. mainte‐
nance and repair, there is a risk of subsequent
damage and related safety risks.
Parts and accessories
BMW recommends the use of parts and ac‐
cessory products approved by BMW.
Approved parts and accessories, and advice
on their use and installation are available from
a BMW dealer's service center.
BMW parts and accessories were tested by
BMW for their safety and suitability in BMW
vehicles.Seite 7Information7
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BMW warrants genuine BMW parts and acces‐
sories.
BMW does not evaluate whether each individ‐
ual product from another manufacturer can be
used with BMW vehicles without presenting a
safety hazard, even if a country-specific official
approval was issued. BMW does not evaluate
whether these products are suitable for BMW
vehicles under all usage conditions.
California Proposition 65 Warning California laws require us to state the following
warning:
Engine exhaust and a wide variety of automo‐
bile components and parts, including compo‐
nents found in the interior furnishings in a vehi‐
cle, contain or emit chemicals known to the
State of California to cause cancer and birth
defects and reproductive harm. In addition,
certain fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other repro‐
ductive harm. Battery posts, terminals and re‐
lated accessories contain lead and lead com‐
pounds. Wash your hands after handling. Used
engine oil contains chemicals that have caused
cancer in laboratory animals. Always protect
your skin by washing thoroughly with soap and
water.
Service and warranty
We recommend that you read this publication
thoroughly. Your vehicle is covered by the fol‐
lowing warranties:▷New Vehicle Limited Warranty.▷Rust Perforation Limited Warranty.▷Federal Emissions System Defect War‐
ranty.▷Federal Emissions Performance Warranty.▷California Emission Control System Lim‐
ited Warranty.
Detailed information about these warranties is
listed in the Service and Warranty Information
Booklet for US models or in the Warranty and
Service Guide Booklet for Canadian models.
Your vehicle has been specifically adapted and
designed to meet the particular operating con‐
ditions and homologation requirements in your
country and continental region in order to de‐
liver the full driving pleasure while the vehicle
is operated under those conditions. If you wish
to operate your vehicle in another country or
region, you may be required to adapt your ve‐
hicle to meet different prevailing operating
conditions and homologation requirements.
You should also be aware of any applicable
warranty limitations or exclusions for such
country or region. In such case, please contact
Customer Relations for further information.
Maintenance
Maintain the vehicle regularly to sustain the
road safety, operational reliability and the New
Vehicle Limited Warranty.
Specifications for required maintenance meas‐
ures:▷BMW Maintenance system▷Service and Warranty Information Booklet
for US models▷Warranty and Service Guide Booklet for
Canadian models
If the vehicle is not maintained according to
these specifications, this could result in seri‐
ous damage to the vehicle. Such damage is
not covered by the BMW New Vehicle Limited
Warranty.
Data memory
Many electronic components on your vehicle
are equipped with data memories that tempo‐
rarily or permanently store technical informa‐
tion about the condition of the vehicle, events
and faults. This technical information generally
records the state of a component, a module, a system or the environment:
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▷Operating mode of system components, fill
levels for instance.▷Status messages for the vehicle and from
its individual components, e.g., wheel rota‐
tion speed/vehicle speed, deceleration,
transverse acceleration.▷Malfunctions and faults in important sys‐
tem components, e.g., lights and brakes.▷Responses by the vehicle to special situa‐
tions such as airbag deployment or engag‐
ing the stability control system.▷Ambient conditions, such as temperature.
This data is purely technical in nature and is
used to detect and correct faults and to opti‐
mize vehicle functions. Motion profiles over
routes traveled cannot be created from this
data. When service offerings are used, e.g., re‐
pair services, service processes, warranty
claims, quality assurance, this technical infor‐
mation can be read out from the event and
fault memories by employees of the dealer’s
service center or another qualified service cen‐
ter or repair shop, including the manufacturer,
using special diagnostic tools. You can obtain
further information there if you need it. After an
error is corrected, the information in the fault
memory is deleted or overwritten on a continu‐
ous basis.
With the vehicle in use there are situations
where you can associate these technical data
with individuals if combined with other infor‐
mation, e.g., an accident report, damage to the
vehicle, eye witness accounts — possibly with
the assistance of an expert.
Additional functions that are contractually
agreed with the customer - such as vehicle
emergency locating - you can transmit certain
vehicle data from the vehicle.
Event Data Recorder EDR
This vehicle is equipped with an event data re‐
corder EDR. The main purpose of an EDR is to
record, in certain crash or near crash-like situa‐
tions, such as an air bag deployment or hitting
a road obstacle, data that will assist in under‐
standing how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a
short period of time, typically 30 seconds or
less.
The EDR in this vehicle is designed to record
such data as:▷How various systems in your vehicle were
operating.▷Whether or not the driver and passenger
safety belts were fastened.▷How far, if at all, the driver was depressing
the accelerator and/or brake pedal.▷How fast the vehicle was traveling.
These data can help provide a better under‐
standing of the circumstances in which
crashes and injuries occur.
EDR data are recorded by your vehicle only if a
nontrivial crash situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data, e.g., name,
gender, age, and crash location, are recorded.
However, other parties, such as law enforce‐
ment, could combine the EDR data with the
type of personally identifying data routinely ac‐
quired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi‐
cle or the EDR is needed. In addition to the ve‐
hicle manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access to
the vehicle or the EDR.
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The setting is stored for the drive profile cur‐
rently used.
Depending on the light conditions, the bright‐
ness settings may not be clearly visible.
Screen saver
If no settings are made via iDriver, after a time
that can be set, a screen saver is displayed.
About iDrive:1."My Vehicle"2."System settings"3."Pop-ups"4."Screensaver"5.Select desired setting.
The setting is stored for the drive profile cur‐
rently used.
Messages The concept
The menu centrally displays all messages ar‐
riving in the vehicle in list form.
The following messages can be displayed:
▷Traffic messages.▷Check Control messages.▷Communication messages, e.g. e-mail,
SMS or Twitter.▷Service requirements messages.
Messages are additionally displayed in the sta‐
tus field.
Retrieving messages About iDrive:
1."Notifications"2.Select the desired message.
The respective menu is opened, where the
message is displayed.
Deleting messages
All messages, except Check Control mes‐
sages, can be deleted from the list. Check
Control messages are displayed as long as
they are relevant.
About iDrive:1."Notifications"2.Select the desired message.3. Press button.4."Delete this notification" or "Delete all
notifications"
Adjusting
The following settings can be adjusted:
▷Select the applications, from which mes‐
sages will be permitted.▷Define the number of new messages per
application, e.g. maximum ten new e-mails.▷Sort the messages according to date or
priority.▷Combine several messages of the same
type.
About iDrive:
1."My Vehicle"2."System settings"3."Notifications"4.Select desired setting.
Deleting personal in the
vehicle
The concept
Depending on the usage, the vehicle saves
personal data, such as stored radio stations.
These personal data can be permanently de‐
leted through iDrive.
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Pairing is also possible while driving.1.Activate the NFC function on the device,
see the owner's manual of the device2.Hold the device close to the NFC antenna.3.Compare the control number on the Con‐
trol Display with the control number on the
display of the device. Confirm the control
number on the device and on the Control
Display.
or
Confirm the connection on the device.4.The device is connected and displayed in
the device list.
There is a display of which features the
mobile phone supports, refer to page 42.
Depending on which functions are already oc‐
cupied, the device is connected with the
phone, additional phone, or music function.
If pairing was unsuccessful: What to do if..., re‐
fer to page 47.
Pairing the snap-in adapter in the rear
with the vehicle
▷The Bluetooth passkey on the back of the
snap-in adapter is known.▷The snap-in adapter is installed in the cen‐
ter armrest.▷Operating readiness is switched on.▷The SIM card is inserted in the snap-in
adapter or the SIM Access Profile is active.
About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4."Connect new device"5.Press the button on the snap-in
adapter for approx. 3 seconds, until the
signal tone sounds once.
The LED above the button flashes green.6.Enter the Bluetooth passkey for the snap-
in adapter at the Control Display.7. "Telephone"8.The device is connected and displayed in
the device list.
WLAN connection
Functional requirements
▷ConnectedDrive contract.▷Data contract with a service provider.▷WLAN-capable device.▷WLAN activated on the device.▷WLAN hotspot activated in the vehicle.▷Vehicle is stationary.▷Operating readiness switched on.
Activating WLAN hotspot
About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4."Settings"5."Internet hotspot"
Connecting device with WLAN
hotspot
About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4."Connect new device"5. "Internet hotspot"
Hotspot name and hotspot code are dis‐
played on the Control Display.6.Search for WLAN networks on the device.
Select network name on the device.7.Enter hotspot code on the device and con‐
nect.Seite 44At a glanceGeneral settings44
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The device connects to the hotspot via
WLAN.
With the first Internet usage via the WLAN hot‐
spot, data volume must be purchased from a
service provider.
All devices connected via the WLAN hotspot
use this data volume.
If necessary, data volume can be purchased
from the ConnectedDrive Store.
WiFi connection Pair the vehicle entirely on the front or rear
Control Display.
About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4."Connect new device"5. "Miracast"
The WiFi name of the vehicle is displayed
on the Control Display.6.Search for WiFi devices in the surround‐
ings of the device.
The WiFi name of the vehicle appears on
the device display. Select the WiFi name of
the vehicle.7.Compare the control number on the Con‐
trol Display with the control number on the
display of the device. Confirm the control
number on the device and on the Control
Display.8.The device is connected and displayed in
the device list.
If pairing was unsuccessful: What to do if..., re‐
fer to page 47.
Additional functions
After initial pairing
▷The device is connected with the vehicle
within a short period of time if the engine isrunning or the operating readiness is
switched on.▷The data stored on the SIM card or in the
mobile phone are transferred to the vehicle
after recognition.▷For some devices, certain settings may be
necessary, e.g. authorization, see owner's
manual of the device.▷After one-time pairing, the devices are au‐
tomatically recognized and reconnected
when operating readiness is switched on.
Configuring the device
Functions can be activated or deactivated for
paired and connected devices.
About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4.Select the desired device.5.Select desired setting.
If a function is assigned to a device, the func‐
tion will be deactivated where appropriate for a
device that is already connected and the de‐
vice will be disconnected.
Connecting a specific device About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4.Select device.5."Connect device"
The functions that were assigned to the device
before unpairing are assigned to the device
when it is reconnected. If the device is already
connected, these functions are deactivated.
Disconnecting the device
The connection of the device to the vehicle is
disconnected.
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The device remains pairs and can be con‐
nected again, refer to page 45.
About iDrive:1."My Vehicle"2."System settings"3."Mobile devices"4.Select device.5."Disconnect device"
Deleting the device
The device is disconnected and removed from
the device list.
About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4.Select device.5."Delete device"
Swapping the telephone and
additional telephone
If two mobile phones are connected to the ve‐
hicle, the functions of phone and additional
phone can be switched.
About iDrive:
1."My Vehicle"2."System settings"3."Mobile devices"4."Settings"5."Swap telephone 1 and 2"
Software Update
General information
The vehicle supports various external devices
depending on the current software version.
With a software update, compatibility with the
vehicle can be improved, so that the vehicle
can support new mobile phones or new exter‐
nal devices, e.g.
Updates and related current information are
available at www.bmw.com/update.
Displaying the current version The currently installed software is displayed.
About iDrive:1."My Vehicle"2."System settings"3."Software update"4."Show current version"
If an update has been carried out before, select
the desired version to display additional infor‐
mation.
Updating software via USB
The software may only be updated when the
vehicle is stationary.
About iDrive:
1.Store the file for the software update in the
main directory of a USB flash drive.2.Connect the USB data storage to an USB
interface, refer to page 221.3."My Vehicle"4."System settings"5."Software update"6."Update software"7."USB"8."Install software"9."OK"10.Await the updating.11.Confirm system restart.
Updating software via BMW
Teleservices
Software update via BMW Teleservices is
country-specific and may not be available.
The software is first transferred into the vehicle
and can then be installed. The software can be
installed at a time different from the time of
transfer.
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The software can be transferred while driving,
and if the journey is interrupted it will resume
automatically the next time the vehicle is
driven. All other functions remain available dur‐
ing the transfer. Wireless reception must be
available for the transfer to take place.
Installation of the software must only be car‐
ried out while the vehicle is stationary.
About iDrive:1.Turn on operations.2."My Vehicle"3."System settings"4."Software update"5."Update software"6."TeleService"7."Load update"
The update is loaded, however not instal‐
led.8.▷"Install software"
The loaded update is installed.
This step can be carried out at a later
point in time.▷If the update should not be installed, it
can be removed again.
"Remove update"
The following steps are omitted.9."OK"10.Await the updating.11.Confirm system restart.
Restoring the software version
The software version before the last software
update or the version before the first software
update can be restored.
The software may only be restored when the
vehicle is stationary.
About iDrive:
1."My Vehicle"2."System settings"3."Software update"4."Restore software"5.▷"Previous version"
The previous software version is re‐
stored.▷"Default software settings"
The first software version is restored.6."Remove software"
or
"Remove software"7."OK"8.Wait for restore.9.Confirm system restart.
What to do if...
Information on compatible mobile phones, re‐
fer to page 42.
The mobile phone could not be paired or con‐
nected.
▷Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in
the vehicle and on the mobile phone.▷Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.▷Did it take longer than 30 seconds to enter
the passkey? Repeat pairing.▷Is NFC activated on the mobile phone? Ac‐
tivate NFC on the mobile phone.▷Is distance from mobile phone to near-field
communication antenna too far? Hold mo‐
bile phone directly to the antenna in the in‐
strument cluster.▷Do the control numbers on the mobile
phone and vehicle match? Repeat the pair‐
ing procedure.▷Are too many Bluetooth devices con‐
nected to the mobile phone or vehicle? De‐
lete connections with other devices if
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▷Is Bluetooth audio activated? Deactivate
Bluetooth audio.▷Delete all known Bluetooth connections
from the device list on the mobile phone
prior to pairing. Start new device search.▷Is the mobile phone in power-save mode or
does it have only a limited remaining bat‐
tery life? Charge the mobile phone in the
snap-in adapter, wireless charging storage
or via the charging cable.▷Depending on the mobile phone, it is pos‐
sible that only one mobile phone can be
connected to the vehicle. Unpair the con‐
nected mobile phone from the vehicle and
pair and connect only one mobile phone.
The mobile phone no longer reacts.
▷Switch the mobile phone off and on again.▷Ambient temperatures too high or too low?
Do not subject the mobile phone to ex‐
treme ambient temperatures.
The telephone functions are not available.
▷Configure the mobile phone and connect it
with the telephone or auxiliary phone func‐
tion.
No or not all phone book entries are displayed,
or they are incomplete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.▷It may not be possible to display phone
book entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e.g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source? Configure the mobile phone andconnect it with the telephone or auxiliary
phone function.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Insert mobile phone into the wireless
charging tray.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and
the required function is still not available, con‐
tact the hotline, a dealer’s service center or an‐
other qualified service center or repair shop.
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