ESP BMW X3 2008 E83 Service and warranty information

New SAV Limited Warranty – 2008 X3 (Valid only in the U.S.A. and Puerto Rico) .............................. 29
Warrantor .....................................................29
Warranty Period .................................................29
Warranty Begins .................................................29
Warranty Coverage ...............................................29
Safety Belt Warranty - Kansas .......................................29
Other Items ....................................................29
General .......................................................30
Limited Warranty - Rust Perforation 2008 X3 ............................. 31
REQUIRED MAINTENANCE: ........................................31
Federal Emissions System Defect Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 32
What is not covered ..............................................33
General .......................................................33
Federal Emissions Performance Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 34
California Emission Control Warranty Statement* Your Warranty Rights and Obligations ................................ 36
Manufacturer’s Warranty Coverage: ....................................36
Owner’s Warranty Responsibilities: ....................................36
California Emission Control System Limited Warranty* ..................... 37
What is not covered ..............................................38
General .......................................................38
California Emission Warranty Parts List .................................39
Notice ........................................................ 39
Tire Warranty Statement ........................................... 39 Page

Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW SAV centers
is of great importance to us. We take pride in
our product, as does the BMW SAV center who
services it. If you should ever have a question
regarding your BMW SAV center’s service or
your BMW’s performance, we recommend that
you contact your authorized BMW SAV center.
Should you travel to an unfamiliar area, the
BMW center directory provided at the time of
delivery will help you locate the nearest autho-
rized BMW SAV center. The centers listed are
equipped to help you with matters related to
your BMW vehicle.
When contacting an authorized BMW SAV cen-
ter, we suggest that depending upon the nature
of your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW SAV
center level, it is important that they be given
the opportunity to provide a solution. Should
you feel that you were not provided with the
proper response, we urge you to contact the
General Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW SAV center. Should this occur and you
require further assistance, you may wish to con-
tact the BMW NA Customer Relations Depart-
ment at 1 800 831-1117 or through our website
@ www.bmwusa.com. When contacting us, we
ask that you provide the following information:
 Your name, address and telephone number
 SAV Identification Number (last seven digits)
 SAV’s delivery date
 SAV mileage
 Selling BMW SAV center’s name
 Servicing BMW SAV center’s name
 Description of the problem
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in
conjunction with your BMW SAV center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW SAV center that performed the work on your vehicle. They
have the necessary equipment and the person-
nel to achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance – Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this
period varies by state), some states require us
or our authorized BMW SAV center, to repair in a
reasonable number of attempts, any defect or
condition which substantially impairs the use,
value, or safety of a new SAV sold, leased or
registered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the SAV is out of service by reason
of one or more repair(s) for more than a cumula-
tive total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the SAV or reimburse the owner/lessee
in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
SAV by the owner/lessee.
You should send written notification directly
to BMW of North America, LLC of the exist-
ence of an alleged defect. Send written com-
munication to the Customer Relations and
Services Department address listed below.
BMW of North America, LLC
Customer Relations and Services Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
Telephone: 1 800 831-1117
21

The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New SAV Limited Warranty does not cover any
of the above on-site services.
Lock-Out
Your BMW is equipped with an advanced entry
system, which cannot be bypassed by traditional
locksmith methods without significant damage
to your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the event that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will
be compensated up to $100 per incident. You,
or the person driving your vehicle, are responsi-
ble for any expenses related to replacement
keys.
Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New SAV Limited War-
ranty, your SAV will be transported (at no cost)
to the nearest authorized BMW SAV center. Your
SAV is also covered in the event of an accident
or collision.
If a breakdown occurs after normal business
hours, your SAV will be transported to a secure
location and transported to the nearest autho-
rized BMW SAV center on the next business
day.
If you request that the SAV be taken to a loca-
tion other than the nearest authorized BMW
SAV center, any additional expense will be your
responsibility.
However, you may request (at no cost) to be
taken to a different BMW SAV center as long as
it is within 50 additional miles of the “nearest”
BMW SAV center.
Towing requests for SAV disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are provided at the expense
of the owner/driver. If it is necessary for you to have your SAV towed
through your own arrangements,
you must
contact BMW Roadside Assistance for prior
authorization and instructions on claim pro-
cedures. All claims must be submitted within
sixty (60) days of the disablement or occur-
rence, accompanied by the original receipts.
Claims received after that time period may be
dishonored and are subject to the full discretion
of BMW Roadside Assistance. If BMW Roadside
Assistance is not contacted for “prior” authori-
zation, the maximum coverage for towing is
$100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
 Breakdowns that are warranty related, and;
 Must occur in excess of 100 miles from the
driver’s residence, and;
 Repairs cannot be completed during normal
business hours on the same day of
breakdown.
Reimbursements will be made for meals, lodg-
ing, car rentals, and alternate transportation to
bring the driver and the BMW SAV together
after the SAV has been repaired by an autho-
rized BMW SAV center. Original receipts must
accompany all reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
26

Modification of the SAV or installation of any
performance accessories or components
attached to the SAV which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’s warranty statements. Instructions for
proper tire care and maintenance are contained
in the X3 Owner’s Manual. Should you experi-
ence difficulty in obtaining warranty service from
a tire manufacturer, your authorized BMW SAV
center will assist you in resolving the difficulty.
Non-genuine BMW Parts – While you may elect
to use non-genuine BMW parts for maintenance
or repair services, BMW NA is not obligated to
pay for repairs that include non-genuine BMW
parts or for any damage resulting from the use
of non-genuine parts.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
30

Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
SAVs distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the SAV
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regulations
of the U.S. Environmental Protection Agency
applicable at the time of manufacture and (b) is
free from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 35), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the SAV must be brought to any
authorized BMW SAV center during normal
business hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if any.
The decision whether to repair or replace said
parts is solely the prerogative of BMW NA and
must be expected to correct the failure of the
warranted part. Parts for which replacements are
made become the property of BMW NA. In all
cases, a reasonable time must be allowed for
warranty repairs to be completed after the SAV
is received by the authorized BMW SAV center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your autho-
rized BMW SAV center. It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the X3 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at
any available service establishment using any
equivalent part. BMW NA will reimburse the
owner for such emergency repairs (including
labor, parts and diagnosis not to exceed
BMW NA rates for labor, parts, and diagnosis in
said area) that are covered under this warranty.
Replaced parts and paid invoices must be pre-
sented at an authorized BMW SAV center as a
condition of reimbursement for emergency
repairs not performed by an authorized
BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are warranted
by their manufacturer to be equivalent to genu-
ine BMW parts in performance and durability.
BMW NA assumes no liability under this war-
ranty with respect to parts other than genuine
BMW parts.
However, the use of non-genuine BMW replace-
ment parts or non-EPA certified parts does not
32

California Emission Control
Warranty Statement* Your
Warranty Rights and Obligations
The California Air Resources Board and BMW of
North America, LLC (BMW NA) are pleased to
explain the emission control system warranty on
your 2008 SAV. In California, new motor vehicles
must be designed, built and equipped to meet
the State’s stringent anti-smog standards.
BMW NA must warrant the emission control
system on your SAV for the periods of time
listed below provided there has been no abuse,
neglect or improper maintenance of your SAV.
Your emission control system may include parts
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA
will repair your SAV at no cost to you including
diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs first:
1. If your SAV fails a Smog Check inspection, all necessary repairs and adjustments will be
made by BMW NA to ensure that your SAV
passes the inspection. This is your emission
control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your SAV is defective, the part will be repaired or
replaced by BMW NA. This is your short-
term emission control system DEFECTS
WARRANTY.
– For 7 years or 70,000 miles whichever occursfirst:
If an emission-related part listed in this Warranty
Section specially noted with coverage for
7 years or 70,000 miles is defective, the part will
be repaired or replaced by BMW NA. This is
your long-term emission control system
DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
– As the SAV owner, you are responsible for the performance of the required maintenance
listed in your Owner’s Manual. BMW NA rec-
ommends that you retain all receipts covering
maintenance on your SAV, but BMW NA can-
not deny warranty solely for the lack of
receipts or for your failure to ensure the perfor-
mance of all scheduled maintenance.
– You are responsible for presenting your SAV to an authorized BMW SAV center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
– As the SAV owner, you should also be aware that BMW NA may deny your warranty cover-
age if your SAV or part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.
If you have any questions regarding your war-
ranty rights and responsibilities, you should
contact: BMW of North America, LLC
Customer Relations and Services
Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com
or the California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered
in California, Connecticut, Maine, Massachu-
setts, Rhode Island or Vermont.
36

California Emission Control
System Limited Warranty*
This warranty applies to California certified
SAVs distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program, registered and
operated primarily in California.
BMW NA warrants to the original purchaser and
each subsequent owner that the SAV is:
a. designed, built and equipped so as to con- form with the applicable California Air
Resources Board emission standards.
b. free from defects in materials and workman- ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, whichever
occurs first.
c. free from defects in materials and workman- ship in emission related parts, which are con-
tained in the California Emission Warranty
Parts List on page 39, for a period of 7 years
or 70,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
To obtain service under this warranty, the SAV
must be brought, upon failure of a Smog Check
test or upon discovery of the defect, to the
workshop of any authorized BMW SAV center,
during normal business hours. The authorized
BMW SAV center will honor or deny your claim
within 30 days. If the claim is denied, the autho-
rized BMW SAV center will notify you in writing
of the reason(s). The authorized BMW SAV cen-
ter is required by law to honor the claim if notice
is not given to the owner within 30 days.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either adjust, repair or replace the defective part
and other parts affected by the failure of the
warranted part, if any. If your SAV failed the
California Smog Check test or an EPA approved short test, then BMW NA will repair your SAV so
that it will pass this test. Items that require
scheduled replacement are warranted up to the
replacement interval specified in the Service
section of this Statement. BMW NA may repair a
part in lieu of replacing it when performing war-
ranty repairs. Parts for which replacements are
made become the property of BMW NA. After
3 years or 50,000 miles, and in accordance with
paragraph (c) above, such repairs are limited to
the repair or replacement of those parts identi-
fied in the California Emissions Warranty List.
If your California registered SAV is between
7 and 8 years old and has been driven less than
80,000 miles, then your SAV is eligible for addi-
tional warranty coverage under the Federal
Emissions Warranty.
A repair performed as the result of a smog
check test failure due to a defect in a part, which
is warranted for 7 years/70,000 miles, is
covered.
In all cases, a reasonable time, not to exceed
30 days, must be allowed for a warranty repair to
be completed, after the SAV is received by the
authorized BMW SAV center.
It is the owner’s responsibility to have all
required maintenance services performed (at
the owner’s expense), as prescribed in the
maintenance schedule for the BMW Emission
Control System. Service intervals are computed
by the service interval indicator and displayed on
the instrument panel.
However, BMW NA will not deny your warranty
repair claims solely because you do not have
maintenance records or you did not perform the
required maintenance unless BMW NA demon-
strates that such lack of required maintenance is
a direct cause of the emission control system
failure. The instructions for required mainte-
nance and use can be found in the X3 Owner’s
Manual and in the Service section of this
Statement.
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered
in California, Connecticut, Maine, Massachu-
setts, Rhode Island or Vermont.
37

It is strongly recommended that any replace-
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than BMW Authorized Remanufactured or genu-
ine BMW Service Parts. However, the cost of
such service or parts will not be covered under
this warranty, except in emergency situations. In
an emergency situation, where an authorized
BMW SAV center is not reasonably available or a
warranty replacement part is not available within
30 days, repairs may be performed at any avail-
able service establishment or by any individual
using any replacement part.
A repair not completed within 30 days consti-
tutes an emergency. BMW NA will reimburse
the owner for such emergency repairs (including
labor, parts and diagnosis not to exceed BMW
suggested retail price for all warranted parts
replaced and labor charges based on the manu-
facturer’s recommended time allowance for the
warranty repair and the geographically appropri-
ate hourly labor rate) that are covered under this
warranty. Replaced parts and paid invoices must
be presented to an authorized BMW SAV center
as a condition of reimbursement for emergency
repairs not performed by an authorized BMW
SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of emission control systems. If other than genu-
ine BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assur-
ances that such parts are warranted by their
manufacturer to be equivalent to genuine BMW
parts in performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW parts.
However, the use of non-genuine BMW replace-
ment parts does not invalidate the warranty on
other components, unless non-genuine BMW
parts cause damage to warranted parts.What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, modification, alteration, tampering, dis-
connection, improper or inadequate mainte-
nance, except if performed by an authorized
BMW SAV center doing warranty repair work,
use of leaded fuel or fuel other than as specified
in the Owner’s Manual.
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services or the repair or
replacement of maintenance parts beyond the
first replacement interval.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the SAV identification number is
altered or cannot be determined, or if the SAV
has been declared a total loss or sold for sal-
vage purposes.
General
The warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW OF NORTH AMERICA, LLC
(BMW NA) HEREBY EXCLUDES INCIDENTAL
AND CONSEQUENTIAL DAMAGES, INCLUD-
ING LOSS OF TIME, INCONVENIENCE, OR
LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
TO THIS PRODUCT.
For assistance in determining which parts are
covered by this warranty, please contact your
authorized BMW SAV center or the BMW NA
Customer Relations Department at
1 800 831-1117 or through our website at
www.bmwusa.com. You may obtain further infor-
mation concerning the emissions warranty or
report violations of warranty terms, by contact-
38

ing Air Resources Board (ARB), Mobile Source
Division, 9528 Telstar Avenue, El Monte, CA
91731. Please include the title of the BMW ser-
vice department head and telephone number.
California Emission Warranty Parts
List
The following components are covered for
defects by the California Emission Control Sys-
tem Limited Warranty for a period of 7 years or
70,000 miles, whichever comes first.
Component X3
Cylinder Head Cover Gasket •
Engine Control Module •
Exhaust Manifold Gasket •
Exhaust Manifold w/Catalyst •
Exhaust Pipe w/Catalyst •
Fuel Pump Unit •
Fuel Tank •
Intake Manifold •
Intake Manifold Adjuster Unit •
Oxygen Sensor •
Torque Converter •
Transmission Control Module •
Valvetronic Sensor •
VANOS (VVT) Camshaft
Adjustment Unit •
Notice
The “National Traffic & Motor Vehicle Safety Act
of 1966” requires manufacturers to be in a posi-
tion to contact the vehicle owners when a cor-
rection of a product defect becomes necessary.
Please fill in the attached postcard if you change
your address or purchase a used BMW.
Tire Warranty Statement
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’s warranty statements. Instructions for
proper tire care and maintenance are contained
in the Owner’s Manual. Should you experience
difficulty in obtaining warranty service from a tire
manufacturer, your authorized BMW center will
assist you in resolving the difficulty.
39