BMW X3 PLUG-IN HYBRID 2020 User Guide

When
service
work
is
required,
for
example
rej
pairs,
service
operations,
warranty
work
and
qualj
ity
assurance
measures,
this
technical
informaj
tion
can
be
read
out
from
the
vehicle
together
with
the
vehicle
identification
number.
A
Service
Partner
of
the
manufacturer
or
another qualified
Service
Partner
or
a
specialist
workshop
can
read
out
the
information.
The
data
is
read
out
via
the
on-board
diagnostics
(OBD)
socket, which
the
vehicle
is
required
to
have
by
law.
The
data
is
collected,
processed
and
used
by
the
relevant
organisations
in
the
service
network.
The
data
logs
the
technical
conditions
of
the
vej
hicle
and
helps
in
locating
errors,
complying
with
warranty
obligations
and
improving
quality.
Furthermore,
the
manufacturer
has
product
monitoring
obligations
to
meet
in
line
with
prodj
uct
liability
law.
To
fulfil
these
obligations,
the
vej
hicle
manufacturer
requires
technical
data
from
the
vehicle.
Data
from
the
vehicle
can
also
be
used
to
check
customer
warranty
claims.
Error
and
event
memories
in
the
vehicle
can
be
reset
when
a
Service
Partner
of
the
manufacturer
or
another
qualified
Service
Partner
or
a
specialj
ist
workshop
performs
repair
or
servicing
work.
Data
entry
and
data
transfer
into
the
vehicle
General Depending
on
the
vehicle
equipment,
the
following
comfort
and
individual
settings
can
be
saved
in
the
vehicle
and
modified
or
reset
at
any
time.
These
include,
for
example:'xSettings
for
the
seat
and
steering
wheel
posij
tions.'xSuspension
and
climate
control
settings.
Data
can
be
imported
into
the
vehicle
entertainj
ment
and
communication
system
if
required,
for
example
via
a
smartphone.
Depending
on
the
vehicle
equipment,
this
data
includes:
'xMultimedia
data
such
as
music,
films
or
phoj
tos
for
playback
in
an
integrated
multimedia
system.'xAddress
book
data
for
use
in
conjunction
with an
integrated
hands-free
system
or
anintegrated
navigation
system.'xChosen
navigation
destinations.'xData
on
usage
of
Internet
services.
This
data
may
be
saved
locally
in
the
vehicle
or
stored
on
a
device
that
has
been
connected
to
the
vehicle,
for
example
a
smartphone,
USB
stick or
MP3
player.
If
this
data
is
saved
in
the
vehicle,
it
can
be
deleted
at
any
time.
This
data
is
only
transmitted
to
third
parties
if
exj pressly
requested
in
the
course
of
using
online
services.
The
transfer
depends
on
the
settings
selected
for
using
the
services.
Integration
of
mobile
devices Depending
on
the
equipment,
mobile
devices
connected
to
the
vehicle,
for
example
smartj
phones,
can
be
controlled
via
the
vehicle
conj trols.
Sound
and
images
from
the
mobile
device
can be
played
back
and
displayed
through
the
multij
media
system.
Certain
information
is
transferred
to
the
mobile
device
at
the
same
time.
Dependj
ing
on
the
type
of
integration,
this
includes
posij
tion
data
and
other
general
vehicle
information,
for
example.
This
optimises
the
way
in
which
sej
lected
apps,
for
example
navigation
or
music
playback,
work.
There
is
no
further
interaction
between
the
moj
bile
device
and
the
vehicle,
for
example
active
access
to
vehicle
data.
How
the
data
is
processed
further
is
determined
by
the
provider
of
the
particular
app
being
used.
The
range
of
possible
settings
depends
on
the
respective
app
and
the
operating
system
of
the
mobile
device.
Seite
11NotesNOTES11
Online
Edition
for
Part
no.
01405A03540
-
II/20

Services
General If
the
vehicle
has
a
wireless
network
connection,
this
enables
data
to
be
exchanged
between
the
vehicle
and
other
systems.
The
wireless
network
connection
is
established
via
an
in-vehicle
transj
mitter
and
receiver
unit
or
via
personal
mobile
devices
brought
into
the
vehicle,
for
example
smartphones.
This
wireless
network
connection
enables
'online
functions'
to
be
used.
These
inj
clude
online
services
and
apps
supplied
by
the
vehicle
manufacturer
or
by
other
providers.
Services
from
the
vehicle
manufacturer
Where
online
services
from
the
vehicle
manufacj
turer
are
concerned,
the
relevant
functions
are described
in
the
appropriate
place,
for
example
the
Owner's
Handbook
or
manufacturer's
webj
site.
The
relevant
legal
information
pertaining
to
data
protection
is
also
provided.
Personal
data
may
be
used
to
provide
online
services.
Data
is
exchanged
over
a
secure
connection,
for
examj
ple
with
the
IT
systems
of
the
vehicle
manufacj
turer
intended
for
this
purpose.
Any
collection,
processing
and
use
of
personal
data
above
and
beyond
that
needed
to
provide the
services
must
always
be
based
on
legal
perj
mission,
a
contractual
arrangement
or
consent.
It
is
also
possible
to
activate
or
deactivate
the
data
connection
as
a
whole.
Excluded
from
this
are functions
and
services
which
are
required
by
law,
for
example
emergency
call
systems.
Services
from
other
providers
When
using
online
services
from
other
providers, these
services
are
the
responsibility
of
the
relejvant
provider
and
subject
to
their
data
privacyconditions
and
terms
of
use.
The
vehicle
manuj
facturer
has
no
control
over
the
content
exj
changed
when
using
these
services.
Information as
to
how
personal
data
is
collected
and
used
in
relation
to
services
from
third
parties,
the
scopeof
such
data
and
its
purpose,
can
be
obtained
from
the
relevant
service
provider.
Statutory
emergency
call
system
Principle
The
eCall
emergency
call
system
required
by
law enables
manual
or
automatic
emergency
calls
to
be
issued
in
the
event
of
accidents,
for
example.
The
emergency
calls
are
answered
by
the
public
rescue
coordination
centre.
General
For
information
on
the
statutory
on-board
emerj gency
call
system
based
on
the
112
emergency
call,
as
well
as
its
operation
and
its
functions,
see
page
375.
The
eCall
service
based
on
the
112
emergency call
is
a
public
service
of
general
interest
and
is provided
free
of
charge.
If
a
serious
accident
occurs,
the
eCall
statutory emergency
call
system
is
activated
automaticallyby
on-board
sensors
as
a
standard
feature.
It
isalso
triggered
automatically
if
the
vehicle
is
equipped
with
an
intelligent
emergency
call
sysj
tem
that
fails
to
work
in
the
event
of
a
serious
acj cident.
The
eCall
statutory
emergency
call
system
can also
be
triggered
manually
if
required.
If
a
critical
system
failure
occurs
that
would
put the
eCall
statutory
emergency
call
system
out
of
operation,
the
vehicle
occupants
receive
a
warnj ing,
see
page
376.
Information
on
data
processing The
eCall
statutory
emergency
call
system
proj
cesses
personal
data
in
accordance
with
the
following
regulations:'xProtection
of
personal
data:
regulation
2016/679/EU
of
the
European
Parliament
and
of
the
Council.Seite
12NOTESNotes12
Online
Edition
for
Part
no.
01405A03540
-
II/20

'xProtection
of
personal
data:
directive
2002/58/EC
of
the
European
Parliament
and
of
the
Council.
Personal
data
is
only
processed
for
the
purpose
of
transmitting
eCall
emergency
calls
to
the
standardised
European
emergency
call
number
112.
SIM
card The
eCall
statutory
emergency
call
system
operj
ates
via
mobile
communications
through
the
SIM card
installed
in
the
vehicle.
The
SIM
card
is
not
permanently
connected
to
the
mobile
telephone
network;
rather,
it
remains
connected
only
as
long
as
the
emergency
call
is
active.
Data
types
and
their
recipients The
eCall
statutory
emergency
call
system
mayonly
collect
and
process
the
following
data:
'xThe
vehicle
identification
number
for
rapidlyidentifying
the
vehicle,
for
example
the
model.'xVehicle
type,
for
example
passenger
car.'xType
of
vehicle
drive,
for
example
petrol
ordiesel,
for
assessing
the
risks
involved
in
a
rescue,
for
example
the
risk
of
fire
caused
by
fuel.'xThe
vehicle's
position
at
the
time
of
the
accij
dent,
its
last
three
locations
and
the
driving
direction
in
order
to
locate
the
vehicle
more quickly
on
very
complex
route
sections,for
example.'xA
log
of
the
automatic
system
activation,
along
with
the
time
stamp.'xControl
information,
which
tells
rescue
servj ices
whether
the
emergency
call
was
trigj
gered
automatically
or
manually,
for
example.'xA
time
stamp
for
determining
the
time
of
the accident
in
order
to
optimise
the
deployment
plans
of
the
rescue
services.'xThe
driving
direction
for
establishing
which
side
of
a
motorway
carriageway
is
affected,
for
example.The
authorities
of
the
state
in
whose
territory
the
eCall
system
emergency
call
is
made
determine
which
emergency
call
centres
receive
and
procj
ess
the
statutory
emergency
call.
Data
processing
configuration
The
eCall
statutory
emergency
call
system
enj sures
that
the
data
contained
in
the
systemmemory
cannot
be
accessed
outside
the
systembefore
an
emergency
call
is
triggered.
The
data
collected
for
the
eCall
statutory
emerj
gency
call
system
is
only
saved
in
the
vehicle
and
sent
to
the
rescue
coordination
centre
when
an
emergency
call
is
triggered.
The
eCall
statutory
emergency
call
system
enj
sures
that
it
cannot
be
traced
and
there
is
no permanent
tracking
during
normal
operation.
The
eCall
statutory
emergency
call
system
enj
sures
that
the
data
in
the
internal
system
memj ory
is
deleted
automatically
and
continuously.
The
vehicle's
location
data
is
continuously
overj
written
in
the
system's
internal
memory
so
that
only
the
vehicle's
last
three
locations
-
which
the
system
needs
for
normal
operation
-
are
ever stored.
The
activity
data
log
of
the
eCall
statutory
emerj
gency
call
system
is
retained
only
for
as
long
as
is
necessary
to
handle
the
eCall
emergency
call
and
under
no
circumstances
for
any
longer
than
13
hours
after
the
eCall
emergency
call
was
trigj
gered.
Rights
of
individuals
affected
by
data
processing
The
individual
affected
by
data
processing,for
example
the
vehicle
owner,
has
the
right
to
access
the
data
and
can
request
that
data
conj cerning
him
or
her
that
is
not
processed
in
acj
cordance
with
the
statutory
regulations
be
corj rected,
deleted
or
blocked
as
applicable.
Eachtime
that
data
is
corrected,
deleted
or
blocked
in
line
with
these
regulations,
the
third
parties
to
whom
the
data
was
transmitted
must
be
notified,
insofar
as
this
is
reasonably
practical.Seite
13NotesNOTES13
Online
Edition
for
Part
no.
01405A03540
-
II/20

The
individual
affected
by
data
processing
has
the
right
to
complain
to
the
relevant
data
protecj tion
body
if
he
or
she
believes
that
his
or
her
rights
have
been
violated
by
having
their
that personal
data
processed.
For
matters
relating
to
access
rights,
please
conj
tact
a
Service
Partner
of
the
manufacturer
or
anj other
qualified
Service
Partner
or
a
specialist
workshop.
Intelligent
emergency
call
system
Principle
The
intelligent
emergency
call
system
enables manual
or
automatic
emergency
calls
to
be placed,
for
example
in
the
event
of
an
accident.
The
emergency
calls
are
answered
by
an
emerj gency
call
centre
appointed
by
the
vehicle
manujfacturer.
In
addition
to
the
intelligent
emergency
call
sysj
tem,
the
eCall
statutory
emergency
call
system
is present
in
the
vehicle
and
is
active
depending
on
the
situation.
The
vehicle
owner
has
the
right
to
use
either
the intelligent
emergency
call
system
or
the
eCall
statutory
emergency
call
system.
For
information
on
operating
the
intelligent
emergency
call
system
and
its
functions,
see page
375.
Legal
basis The
intelligent
emergency
call
system
processes
personal
data
in
accordance
with
the
following
regulations:'xProtection
of
personal
data:
directive
95/46/EC
of
the
European
Parliament
and
of
the
Council.'xProtection
of
personal
data:
directive
2002/58/EC
of
the
European
Parliament
and
of
the
Council.
The
ConnectedDrive
contract
concluded
for
this function,
as
well
as
the
relevant
laws,
ordinances
and
directives
of
the
European
Parliament
and
the
European
Council
provide
the
legal
basis
for the
activation
and
function
of
the
intelligent
emergency
call
system.
The
relevant
ordinances
and
directives
govern the
protection
of
individuals
in
terms
of
processj
ing
personal
data.
The
intelligent
emergency
call
system
processes personal
data
in
accordance
with
European
dij rectives
on
the
protection
of
personal
data.
The
intelligent
emergency
call
system
processespersonal
data
only
with
the
vehicle
owner's
conj
sent.
The
intelligent
emergency
call
system
and
other
added-value
services
may
only
process
personal
data
with
the
express
consent
of
the
individual affected
by
data
processing,
for
example
the
vej
hicle
owner.
SIM
card
The
intelligent
emergency
call
system
operates via
mobile
communications
through
the
SIM
cardinstalled
in
the
vehicle.
The
SIM
card
is
permajnently
logged
into
the
mobile
telephone
networkso
a
connection
can
be
established
quickly.
The
data
is
sent
to
the
vehicle
manufacturer
in
the event
of
an
emergency.
Improving
quality
The
vehicle
manufacturer
also
uses
the
data
sent
as
part
of
an
emergency
call
to
improve
product and
service
quality.
Position
determination Only
the
provider
of
the
mobile
telephone
netj
work
is
able
to
determine
the
position
of
the
vej
hicle
based
on
mobile
telephone
mast
locations.
The
network
operator
is
not
able
to
link
the
vehij
cle
identification
number
to
the
telephone
numj
ber
of
the
installed
SIM
card.
Only
the
vehicle
manufacturer
is
able
to
link
the
vehicle
identificaj
tion
number
to
the
telephone
number
of
the
inj
stalled
SIM
card.Seite
14NOTESNotes14
Online
Edition
for
Part
no.
01405A03540
-
II/20

Log
data
for
emergency
calls
The
log
data
for
emergency
calls
is
saved
in
a vehicle
memory.
The
oldest
log
data
is
regularly
deleted.
The
log
data
includes
information
on
when
and
where
an
emergency
call
was
placed, for
example
in
the
event
of
an
accident.
In
exceptional
cases,
the
log
data
can
be
read
out
from
the
vehicle
memory.
It
is
usually
only
possij
ble
for
log
data
to
be
read
out
with
a
court
order and
if
the
corresponding
devices
are
directlyconnected
to
the
vehicle.
Automatic
emergency
call
The
system
has
been
designed
so
that
an
emerj
gency
call
is
triggered
automatically
following
an accident
of
a
certain
severity,
which
is
detectedby
the
sensors
in
the
vehicle.
Sent
information If
an
emergency
call
is
made
by
the
intelligent
emergency
call
system,
the
same
information
is
conveyed
to
the
appointed
emergency
call
cenj tre
as
is
normally
conveyed
to
the
public
rescue
coordination
centre
by
the
eCall
statutory
emerj gency
call
system.
Furthermore,
the
intelligent
emergency
call
sysj tem
also
conveys
the
following
additional
inforjmation
to
an
emergency
call
centre
appointed
by
the
vehicle
manufacturer
and,
where
applicable,
to
the
public
rescue
coordination
centre:'xAccident
data,
for
example
the
direction
of
the
collision
as
detected
by
the
vehicle
senj
sors
in
order
to
facilitate
the
deployment
plans
of
the
rescue
services.'xContact
data,
for
example
the
telephone number
of
the
installed
SIM
card
and
the
driver's
telephone
number,
if
available,
so
that
those
involved
in
the
accident
can
be
contacj ted
quickly
if
necessary.
Data
storage
The
data
relating
to
an
emergency
call
that
has
been
triggered
is
saved
in
the
vehicle.
The
data
contains
information
about
the
emergency
call,
for
example
the
place
and
time
it
was
issued.
The
emergency
call
centre
saves
audio
recordj
ings
of
the
emergency
call.
Audio
recordings
of
the
customer
are
saved
for
24
hours,
in
case
details
of
the
emergency
call
need
to
be
analysed.
After
that,
the
audio
recordj
ings
are
deleted.
Audio
recordings
of
the
emerj
gency
call
centre
employee
are
saved
for
24
hours
for
quality
assurance
purposes.
Disclosure
of
personal
data
The
data
obtained
in
the
context
of
an
intelligent
emergency
call
is
only
used
to
process
the emergency
call.
If
legally
obliged
to
do
so,
the
vejhicle
manufacturer
will
disclose
the
data
it
hasprocessed
and,
where
applicable,
still
has
saved.
Statutory
emergency
call
system The
owner
of
a
vehicle
equipped
with
an
intellij
gent
emergency
call
system
and
the
eCall
statuj tory
emergency
call
system
has
the
right
to
usethe
on-board
eCall
system
instead
of
the
intellijgent
emergency
call
function.
To
request
deactivation,
please
contact
a
Servj
ice
Partner
of
the
manufacturer
or
another
qualij fied
Service
Partner
or
a
specialist
workshop.
The
eCall
statutory
emergency
call
system
is
aljways
on
standby
in
addition
to
the
intelligentemergency
call
system.
The
eCall
statutoryemergency
call
system
takes
over
the
emerjgency
call
function
if
the
intelligent
emergency
call
system
is
not
functional
for
technical
reaj
sons,
for
example
if
the
emergency
call
centre
appointed
by
the
vehicle
manufacturer
cannot
be reached.
The
eCall
statutory
emergency
call
system
uses
the
infrastructure
of
the
112
public
emergency
call
number.
The
system
can
be
configured
so
that
emerj gency
calls
are
always
made
via
the
eCall
statuj
tory
emergency
call
system
and
not
via
the
intelj
ligent
emergency
call
system.
Have
the
setting
configured
by
a
Service
Partner
of
the
manufacjSeite
15NotesNOTES15
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turer
or
another
qualified
Service
Partner
or
a
specialist
workshop.
Vehicle
identificationnumber
Engine
compartment
The
vehicle
identification
number
is
in
the
engine
compartment,
on
the
right-hand
side
of
the
vehij
cle.
iDrive
It
is
also
possible
to
display
the
vehicle
identificaj tion
number
via
iDrive,
see
page
67.
Seite
16NOTESNotes16
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Seite
17NotesNOTES17
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Getting
inOpening
and
closing
Buttons
on
the
vehicle
key
1To
unlock2To
lock3To
open/close
the
tailgate4Function
adjustable:
Home
lights
Standing
air
conditioning
Unlocking
the
vehicle
Press
the
button
on
the
vehicle
key.
Depending
on
the
settings,
only
the
driver's
door
or
all
vehicle
access
points
are
unlocked.
If
only
the
driver's
door
is
unlocked,
press
the
button
on
the
vehicle
key
again
to
unlock
the
other
vehicle
access
points.
Keep
the
button
on
the
vehicle
key
pressed
after
unlocking.
The
windows
and
the
Glass
Roof
are
opened
for as
long
as
the
button
on
the
vehicle
key
ispressed.
Locking
the
vehicle Press
the
button
on
the
vehicle
key.
All
vehicle
entrances
are
locked. Keep
the
button
on
the
vehicle
keypressed
after
locking.
The
windows
and
the
Glass
Roof
are
closed
for as
long
as
the
button
on
the
vehicle
key
is
pressed.
Central
locking
buttons
Overview
Central
locking
buttons.
Locking Pressing
the
button
locks
the
vehicle
when
the
front
doors
are
closed.
Unlocking Pressing
button
unlocks
vehicle.
Comfort
Access
Principle This
feature
allows
you
to
access
the
vehicle
without
having
to
operate
the
vehicle
key.
Simply
having
the
vehicle
key
with
you,
for
examj ple
in
your
trouser
pocket,
is
sufficient.
Seite
18QUICK
REFERENCEGetting
in18
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The
vehicle
automatically
recognises
the
vehiclekey
when
it
is
in
the
immediate
vicinity
or
inside
the
vehicle.
Unlocking
the
vehicle
Fully
grip
the
handle
of
a
vehicle
door.
Locking
the
vehicle
With
your
finger,
touch
the
grooved
area
on
the handle
of
a
closed
vehicle
door
for
approximately
1
second,
without
gripping
the
door
handle.
Opening
and
closing
the
tailgate
contactlessly
Principle
The
tailgate
can
be
opened
and
closed
contactj
lessly,
provided
you
are
carrying
the
vehicle
key
with
you.
Correct
foot
movement
1.Stand
in
the
centre
behind
the
vehicle,
apj
proximately
an
arm's
length
away
from
the rear
of
the
vehicle.2.Kick
your
foot
underneath
the
vehicle
and
imjmediately
pull
it
back.
Your
leg
must
moveacross
the
ranges
of
both
sensors.
Tailgate
Opening
'xUnlock
the
vehicle,
then
press
the
button
onthe
outside
of
the
tailgate.'xPress
the
button
on
the
vehicle
key
for
approximately
1
second.
Doors
are
unlocked
if
appropriate.
Closing
'xPress
and
hold
the



button
on
the
vehicle
key
until
the
tailgate
has
closed.'x

Press
the
button
on
the
inside
of
the
tailgate.
Seite
19Getting
inQUICK
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Displays
and
controls
Around
the
steering
wheel
1Light
switch
element2Turn
indicator,
high-beam
headlights3Instrument
cluster4Wipers5Start/stop
button
Indicator
and
warning
lampsInstrument
cluster
Indicator
and
warning
lamps
can
illuminate
in
a
variety
of
combinations
and
colours.
When
the
engine
starts
or
the
standby
state
is
switched
on,
the
functionality
of
some
lights
is briefly
checked.
Driver's
door
1Safety
switch2Power
window
switches3Exterior
mirror4To
open/close
the
tailgate5Central
locking
system6Memory
function
Switch
cluster
1Selector
lever2Controller3Parking
brake,
Automatic
Hold4Park
assistance
systems5Driving
Experience
Control
iDrive
Principle iDrive
brings
together
the
functions
of
a
number
of
switches.
These
functions
can
be
operated
using
the
Controller.
Buttons
on
the
Controller
ButtonFunctionPress
once:
to
call
up
the
main
menu.
Press
twice:
shows
all
menu
items
of
the
main
menu.To
call
up
the
Communication
menu.To
call
up
the
Media/Radio
menu.Seite
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