service BMW X5 XDRIVE 35I 2013 Service Manual

Incoming call
Receiving calls If the number of the caller is stored in the
phone book and is transmitted by the network,
the name of the contact is displayed. Other‐
wise, only the phone number is displayed.
If more than one phone number is assigned to
a contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
An incoming call to one of the telephones is
automatically rejected if there is an active call
on the other telephone.
Accepting a call Press the button on the steering
wheel.
or
"Accept"
Rejecting a call
"Reject"
Ending a call Press the button on the steering
wheel.
or
1."Telephone"2. "End call"
Entering a phone number
Dialing a number
1."Telephone"2."Dial number"3.Select the digits individually.4. Select the symbol.
The phone number can also be entered by
voice.
Calls with multiple parties
General information
You can switch between calls or connect two
calls to a single conference call. These func‐
tions must be supported by the mobile phone
and service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
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If a second call comes in during an ongoing
call, a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish an additional call during an active
call.
1."Telephone"2."Active calls"3. "Hold"
The existing call is put on hold.4.Dial the new phone number or select it
from a list.
"Return"
The call on hold is resumed.
Switching between two calls, hold call The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
The call on hold is resumed.
Establishing a conference call Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute When a call is active, the microphone can be
muted.1."Telephone"2."Active calls"3. "Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
▷When a new connection is established.▷When switching between call parties.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling de‐
vices, e.g., to make a remote inquiry of an an‐
swering machine. The DTMF code is needed
for this purpose.
1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code via iDrive.
Phone book
Displays The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected
to make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
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Calling a contact
SymbolMeaningContact with one stored phone
number.Contact with more than one stored
phone number.Call not possible; mobile phone
without reception or network, or
Service Request is active.
For contacts with one stored phone number:
select the required contact. The connection is
being established.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
Editing a contact Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
1.Highlight the contact.2.Open "Options".3."Edit entry"
The contact can be edited.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. Possibly only those numbers
are displayed that were dialed from the vehicle.
The 20 phone numbers dialed last are dis‐
played. The sorting order of the phone num‐
bers depends on the particular mobile phone.
Dialing a number via the instrument cluster
This is possible if a call is not currently active.1. Press the button on the steering
wheel.2.Select the desired phone number.
The connection is established.
Dialing the number via the iDrive
1."Telephone"2."Redial"3.Select the desired entry and the phone
number if necessary.
The connection is established.
Deleting a single entry or all entries The deletion of entries depends on your par‐
ticular mobile phone.
1.Highlight the entry.2.Open "Options".3."Delete entry" or "Delete list"Seite 243TelephoneCommunication243
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Snap-in adapter
General information More information on compatible snap-in
adapters that support the functions of the mo‐
bile phone is available at the service center.
Notes At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position
In the center armrest.
Inserting/removing the snap-in
adapter1.Press button 1 and remove the cover.2.Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.3.To remove the snap-in adapter: press but‐
ton 1.
Inserting the mobile phone
1.Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector and from the USB connection of the
mobile phone.2.With the buttons facing up, slide the mo‐
bile phone up toward the electrical con‐
tacts and press it down until it engages.
The battery is charged beginning with the
radio ready state of the vehicle.
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Show contact picturesPictures stored with the contacts are stored in
the vehicle when the mobile phone is con‐
nected to the vehicle. The number of transmit‐ ted pictures depends on the mobile phone.
The mobile phone must support this function.1."Office"2."Contacts"3.Open "Options".4."Configure Bluetooth®"5."Show images"
Display of all contact pictures is activated or
deactivated.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
cannot be deleted.
1."Office"2."Contacts"3.Highlight the contact.4.Open "Options".5."Delete contact" or "Delete all contacts"6.If necessary. "Yes"
Messages
General information
Whether or not text messages and e-mails
from the mobile phone are displayed depends
on whether transmission from the mobile
phone to the vehicle is supported. Text mes‐
sages and e-mails may not be supported by
the service provider, or the function may need
to be enabled separately. After the mobile
phone is first paired, transmission may take
several minutes. Messages are only displayed
in full length when the vehicle is stationary.
Messages from the additional telephone are
not transmitted.
Displaying messages1."Office"2."Messages"
A symbol identifies the type of message.
SymbolMessage type Text messages. My Info Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered if more than
one type of message exists.
1."Filter:"2.Select the type of message.▷"All"
All messages are displayed.▷"E-mail"
Only e-mails from the mobile phone
are displayed.▷"Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.▷"Text message"
Only text messages from the mobile
phone are displayed.Seite 252CommunicationOffice252
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Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:1."Office"2."Messages"3.Select the desired message.4.Open "Options".5."Delete message"
Delete all messages:
1."Office"2."Messages"3.Open "Options".4."Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.
Saving the sender in the contacts
1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 256.
Reading the text message out loud Read the text message out loud, refer to
page 256.
My Info
Selecting additional functions Additional functions are available when a mes‐
sage is selected.Sym‐
bolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established. "Select phone number"
If the message contains more than
one number, select the desired
number from the list. The connec‐
tion is established.
Message from the Concierge service
Storing an address
1.Select the desired message.2.Open "Options".3."Store contact in vehicle"
Selecting additional functions Additional functions are available when a mes‐
sage is selected.
Sym‐
bolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established.Seite 253OfficeCommunication253
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▷Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in
the vehicle.
Not all appointments and tasks from the mo‐
bile phone are displayed at the right time?
▷The time zone, time, or date is incorrectly
set on the Control Display and mobile
phone.
The e-mail attachment is not displayed.
▷E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷Text were already transmitted from the
mobile phone in a shortened form.▷Synchronization between the mobile
phone and vehicle may take several mi‐
nutes.
The contact pictures are not being displayed?
▷Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and
the required function is still not available,
please contact the hotline or service center.
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ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
TeleService
General information
TeleService supports communication with
your service center.▷Data on the vehicle's service requirements
can be sent directly to the service center.
In this way, the service center can plan its
work in advance. This shortens the dura‐
tion of the service appointment.▷In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW for TeleService and that is config‐
ured for mobile data communication must
be connected with the vehicle.▷Wireless reception is available.▷The ignition is switched on.Using TeleService
TeleService is typically activated in the vehicle.
Even if TeleService is not active, a voice con‐
tact to Roadside Assistance is still possible.
To continue using or to deactivate the serv‐
ices, please contact your service partner or the
BMW customer hotline.
Concierge service
General information The BMW Assist Concierge service offers in‐
formation on events, gas stations, and hotels,
and provides phone numbers and addresses.
Hotels can be booked directly by the BMW As‐
sist Concierge service. The Concierge service
is part of the optional Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the
BMW Assist Concierge service. Phone num‐
bers and addresses can be transmitted to the
vehicle.
Messages Information on messages, refer to page 252.
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Roadside Assistance
At a glance BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐ down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 85.
Starting Roadside Assistance without
TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a
connection is established to Roadside As‐
sistance.
Starting Roadside Assistance with
TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW
Online.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trade‐
mark of ACCESS CO., LTD., in Japan and
other countries.
This software is based in part on the work of
the Independent JPEG Group.
Requirements
▷Subscription to the optional Convenience
Plan.▷The date setting on the Control Display is
current.▷The vehicle is located within wireless net‐
work coverage.Seite 262CommunicationConnectedDrive262
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Starting BMW Online1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"Seite 263ConnectedDriveCommunication263
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