phone BMW X5M 2012 Service Manual

▷
"Audio"
7. "OK"
If a function has already been assigned to an‐
other connected device, the function is deacti‐
vated in that device and the device is unpaired
when the function is assigned to a new device.
Swapping
the telephone and additional
telephone
The function of the telephone and additional tel‐
ephone can be swapped automatically.
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
Unpairing a device
1. "Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device that is to be unpaired.
4. Open "Options".
5. "Remove phone from list" What to do if...
Information on suitable mobile phones, refer to
page
216.
The mobile phone could not be paired or con‐
nected.
▷ Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth on
the vehicle and on the mobile phone.
▷ Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive. ▷
Did it take longer than 30 seconds to enter
the

passkey? Repeat the pairing procedure.
▷ Are too many Bluetooth devices connected
to

the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.
▷ Is the audio connection activated? Deacti‐
vate the audio connection.
▷ Is the mobile phone in power-save mode or
does

it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter* or via the charging cable.
▷ Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
▷ The mobile phone no longer reacts? Switch
the mobile phone off and on again. Repeat
the pairing procedure.
The telephone functions are not available.
▷ Is the mobile phone paired as an additional
telephone and is the additional telephone
function

deactivated? Activate the function.
▷ Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone book
entries are displayed, or they are incomplete.
▷ Transmission of the phone book entries is
not yet complete.
▷ It is possible that only the phone book en‐
tries of the mobile phone or the

SIM card*
are transmitted.
▷ It may not be possible to display phone book
entries with special characters.
▷ The number of phone book entries to be
stored is too high.
▷ Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
▷ Is the mobile phone connected as an audio
source

or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
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▷
The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.
▷ Insert the mobile phone into the snap-in
adapter* or place it in the area of the center
console.
▷ Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Controls
Adjusting the volume Turn the knob until the desired volume is se‐
lected.
The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1. "Settings"
2. "Tone"
3. "Volume settings"
4. Select the desired setting: "Microphone" or
"Loudspeak."
5. To adjust: turn the controller.
6. To store: press the controller. Incoming call
Receiving calls
If

the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
An incoming call to the additional telephone is
automatically rejected if there is an active call on
the other telephone.
Accepting a call
Press the button on the steering wheel.
or "Accept"
Rejecting a call
"Reject"
Ending a call Press

the button on the steering wheel.
or
1. "Telephone"
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Telephone

3. "End call"
Entering a phone number
Dialing a number
1.
"Telephone"
2. "Dial number"
3. Select the digits individually.
4. Select the symbol.
The phone number can also be entered by voice.
Calls with multiple participants
General information
You can switch between calls or connect two
calls
to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
If a second call comes in during an ongoing call,
a call waiting signal is sounded. "Accept" The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish

an additional call during an active call.
1. "Telephone"
2. "Active calls"
3. "Hold"
The existing call is put on hold. 4.
Dial the new phone number or select it from
a list. "Return"
The call on hold is resumed.
Switching between two calls, hold call
The active call is displayed in color.
The call on hold is displayed in gray. "Swap calls"
The call on hold is resumed.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
1. Establish two calls.
2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute
When a call is active, the microphone can be
muted.
1. "Telephone"
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2.
"Active calls"
3. "Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
▷ When a new connection is established.
▷ When switching between call parties.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess
to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.
1. "Telephone"
2. Select the contact from a list or "Dial
number".
3. "Keypad dialing"
4. Enter the DTMF code via iDrive.
Phone book
Displays
The phone book accesses the contacts and
shows all contacts for which a phone number
has

been stored. The entries can be selected to
make a call.
1. "Telephone"
2. "Phone book"
A symbol indicates the storage location of the
contacts. Calling a contact
Symbol Meaning
Contact with one stored phone num‐
ber.
Contact with more than one stored
phone number.
Call not possible; mobile phone with‐
out reception or network, or Service
Request* is active.
For contacts with one stored phone number: se‐
lect

the required contact. The connection is be‐
ing established.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
Editing a contact
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
1. Highlight the contact.
2. Open "Options".
3. "Edit entry"
The contact can be edited.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile

phone. Possibly only those numbers are
displayed that were dialed from the vehicle.
The 20 phone numbers dialed last are displayed.
The sorting order of the phone numbers de‐
pends on the particular mobile phone.
Dialing the number via the iDrive
1. "Telephone"
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Telephone

2.
"Redial" 3.
Select the desired entry and the phone num‐
ber if necessary.
The connection is established.
Saving an entry in the contacts
1. Highlight the entry.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
4. Select "New phone number" or contact.
5. Select the type of number: "Home",
"Business", "Mobile", or "Other"
6. Complete the entries if necessary.
7. If necessary, "Store contact in vehicle".
Received calls
Displaying calls
The 20 calls that were last received are dis‐
played.
1. "Telephone"
2. "Received calls" Calling a number from the list
Selecting an entry. The connection is established.
Saving an entry in the contacts
1.
Highlight the entry.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
4. Select
"New phone number" or contact.
5. Select the type of number: "Home",
"Business", "Mobile", or "Other"
6. Complete the entries if necessary.
7. If necessary, "Store contact in vehicle".
Hands-free system
General information
Calls that are being made on the hands-free
system can be continued on the mobile phone
and vice versa.
From the mobile phone to the hands-
free system
Calls that were begun outside of the Bluetooth
range of the vehicle can be continued on the
hands-free system with the ignition switched
on.
Depending

on the mobile phone, the system au‐
tomatically switches to the hands-free system.
If the system does not switch over automatically,
follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
From the hands-free system to the
mobile phone
Calls that are made on the hands-free system
can in some cases be continued on the mobile
phone; this depends on the mobile phone.
Follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
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Voice operation*
Vehicles
equipped with the voice activation sys‐
tem: operation, refer to page 24.
Vehicles not equipped with the voice activation
system: depending on the equipment, the mo‐
bile phone can be voice operated as described
below.
The list of short commands in the operating
manual does not apply to this type of voice op‐
eration.
The concept
▷ The mobile phone can be operated without
taking your hands from the steering wheel.
▷ In many cases, the entries are accompanied
by announcements or questions.
▷ ›...‹ Verbal instructions for voice operation.
Using voice activation
Activating the voice activation system
1. Briefly press the button on the
steering wheel.
2. Say the command.
Terminating the voice activation
system Briefly

press the button on the steering
wheel or ›Cancel‹.
Possible commands
Having possible commands read aloud Briefly press the button on the steering
wheel. ›Help‹.
Possible commands are announced.
The digits from zero to nine are recognized. The
digits can be spoken separately or combined in
a sequence to accelerate the entry.
Using alternative commands
The system often recognizes a number of dif‐
ferent commands to run a function; for instance: ›Dial name‹ or ›Name‹
Example: dialing a phone number
1.
Briefly press the button on the
steering wheel.
2. ›Dial number‹
The

system says: »Please say the number«.
3. For instance, ›123 456 790‹
The

system says: »123 456 790. Continue?
«.
4. ›Dial‹
The system says: »Dialing number«.
Calling
Dialing a phone number
1. ›Dial number‹
2. Say the phone number.
3. ›Dial‹
Correcting the phone number
The
sequence of digits can be deleted after the
system has repeated the digits.
›Correct number‹
The command can be repeated as often as nec‐
essary.
Deleting a phone number
›Delete‹
All digits entered up to that point are deleted.
Redialing
›Redial‹
Voice phone book*
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
The entries must be entered using voice activa‐
tion and are separate from the memory in the
mobile phone. Up to 50 entries can be set up.
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Telephone

Saving an entry
1.
›Save name‹
2. Say the name. Do not exceed the speaking
duration of approx. 2 seconds.
3. Say the phone number after being prompted
to do so by the system.
4. ›Save‹
Deleting an entry
1. ›Delete name‹
2. Say the name after being prompted to do so.
3. Confirm the query with ›Yes‹.
Deleting all entries
1. ›Delete phone book‹
The dialog for deleting the phone book is
opened.
2. Confirm the query with ›Yes‹.
3. Confirm the query again with ›Yes‹.
Reading and selecting entries
1. ›Read phone book‹
The dialog for reading the phone book is
opened.
2. Say ›Dial number‹ when the desired entry is
read.
Selecting an entry
1. ›Dial name‹
2. Say the name after being prompted to do so.
3. Confirm the query with ›Yes‹.
Adjusting the volume Turn the knob during an announcement. ▷
The volume remains constant even if the
volume of other audio sources is changed.
▷ The volume is stored for the remote control
currently in use.
Notes
Do not use the voice activation system to initiate
an Emergency Request. In stressful situations,
the voice and vocal pitch can change. This can
unnecessarily delay the establishment of a tel‐
ephone connection.
Instead, use the SOS button*, refer to
page 280, in the vicinity of the interior mirror.
Environmental conditions
▷ Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.
▷ Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.
▷ Keep the doors, windows, and glass sun‐
roof* closed to prevent noise interference.
▷ Avoid making other noise in the vehicle
while speaking.
Snap-in adapter*
Installation position
In the center armrest.
Inserting/removing

the snap-in adapter
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2.
Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages. To remove the snap-in adapter: press button 1.
Inserting the mobile phone
1.
Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector and from the USB connection of the
mobile phone.
2. With the buttons facing up, slide the mobile
phone
up toward the electrical contacts and
press it down until it engages. Removing the mobile phone
Press the button and remove the mobile phone.
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Telephone

Office*
At a glance
General information
Contacts,
appointments, tasks, notes, text mes‐
sages, and e-mails* from the mobile phone can
be displayed on the Control Display if the mobile
phone provides compatible support of these
functions and the necessary Bluetooth stand‐
ards.
Information about which mobile phones support
the Office functions can be found at
www.bmwusa.com/bluetooth. A limited number
of compatible mobile phones is available for Of‐
fice.
Contents are only displayed in full length when
the vehicle is stationary.
The mobile phone has read-access only.
Do not use Office while driving
To avoid becoming distracted and posing
an unnecessary hazard to your vehicle's occu‐
pants and to other road users, never attempt to
use the controls or enter information unless traf‐
fic and road conditions allow this.◀
Requirements
▷ A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, data access must be confirmed on
the mobile phone.
▷ The time, time zone, and date, refer to
page 78, are correctly set on the Control
Display and on the mobile phone, for in‐
stance to correctly display appointments.
▷ Office is activated, refer to page 217.
Updating
Data are updated every time the mobile phone
is connected to the vehicle. Appointment en‐
tries,

tasks, notes and reminders can be updated
separately. 1.
"Office"
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
3. Open "Options".
4. "Update data"
Cell

phone data are transmitted again to the
vehicle.
Office information
The number of unread messages and active
tasks
as well as the upcoming appointments are
displayed.
1. "Office"
2. "Current office"
3. Select the desired entry to display details. Contacts
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone* are displayed as
well if this function is supported by the mobile
phone. The addresses can be adopted as des‐
tinations

for navigation and the phone numbers
can be dialed.
Displaying contacts
General information
1. "Office"
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2.
"Contacts" All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page
23.
A symbol indicates the storage location of the
contacts. Symbol Storage location
No sym‐
bol
In the vehicle; the address has not
been checked as a destination. In the vehicle; the address has
been checked as a destination*. Mobile phone*.
Dialing phone numbers*
1.
Select the desired contact.
2. Select the phone number.
The connection is established.
Editing a contact
1. Select the desired contact.
2. "Edit contact" 3.
Change the entries.
4. "Store contact in vehicle" When a contact is edited, the changes are not
stored
on the mobile phone. A copy of the entry
is stored in the vehicle.
Selecting the contact as a navigation
destination*
1. Select the desired contact.
2. Select the address.
When contacts from the mobile phone are
used, the address may need to be matched
to

the navigation data contained in the vehi‐
cle. In this case:
Correct the address.
3. "Start guidance" or "Add as another
destination"
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con‐
tained in the vehicle. The address can be
checked for this purpose.
1. Select the desired contact and highlight the
address.
2. Open "Options".
3. "Check as destination"
4. Correct and store the address if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
New contact
A contact can have up to 8 phone numbers,
2 addresses, 3 e-mail addresses and one Inter‐
net address.
1. "Office"
2. "Contacts"
3. Open "Options".
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Office