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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transferred to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center.
After the BMW Assist system has been deacti-
vated, no BMW Assist service will be available.
The BMW Assist system can be reactivated by
a BMW Sports Activity Vehicle Center after
signing a new contract.
Requirements
If the following requirements are met, you can
use BMW Assist:
>The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>You have subscribed to BMW Assist with
your BMW Sports Activity Vehicle Center or
with the BMW Assist Response Center.
Enabling must have been completed.
>BMW Assist is activated, refer to page226.
Offered services
The following services are available via
BMW Assist:
>Emergency requests, refer to page252:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
>Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
>Enhanced roadside assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle and
position data are transmitted in the process.
>BMW Customer Relations:
For information on all aspects of your vehi-
cle, you can be connected to BMW Cus-
tomer Relations.
>TeleService:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW Sports Activity Vehicle
Center either automatically prior to the due
date or when you request a BMW service
appointment.
>Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
*
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TeleService
Automatic service notification*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically directly to your BMW Sports Activity
Vehicle Center prior to the due date. You can
check when the BMW Sports Activity Vehicle
Center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service Info" and press the control-
ler.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Auto Request" and press the con-
troller.
Manual service notification
You can transmit data regarding your vehicle's
service status to your BMW Sports Activity
Vehicle Center when you wish to arrange a ser-
vice appointment.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request".
5.Press the controller.
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Displaying transferred data
Select the received message if necessary and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>With "Call" you can establish a telephone
connection. A prerequisite for this is that
your Bluetooth mobile phone has been
paired with the vehicle.
>With "Select as destination" you can trans-
fer the address to the navigation system for
destination guidance.
Customizing BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
The currently available BMW Assist ser-
vices are displayed.
6.Select "Options" and press the controller.
7.Select "Update services" and press the
controller.
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4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
6.Select "Enable services" and press the con-
troller.
BMW Assist is enabled and the data
exchange with the BMW Assist Response
Center begins.
Activation takes a few minutes. The status is
displayed on the Control Display. If you open
another menu, the activation process continues
to run in the background.Displaying vehicle data
When BMW Assist is activated, the license
plate and the vehicle identification number of
your vehicle may be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Change to upper field if necessary. Turn the
controller until "Profile" is selected and
press the controller.
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Fuel specifications
Do not use leaded gasoline, otherwise
damage to the catalytic converter will
result.
Do not use E85, i.e. fuel that consists of 85 %
ethanol, or Flex Fuel, otherwise permanent
damage to the engine and the fuel supply sys-
tem will result.<
Required fuel
Super Premium Gasoline/AKI 91
This gasoline is highly recommended.
However, you may also use gasoline with less
AKI. The minimum AKI Rating is 87.
If you use gasoline with this minimum AKI Rat-
ing, the engine may produce knocking sounds
when starting at high outside temperatures.
This has no affect on the engine life.
Do not use gasoline below the specified
minimum quality, otherwise engine dam-
age can result.<
Use high-quality brands
Field experience has indicated significant dif-
ferences in fuel quality: volatility, composition,
additives, etc., among gasolines offered for sale
in the United States and Canada. Fuels contain-
ing up to and including 10 % ethanol or other
oxygenates with up to 2.8 % oxygen by weight,
that is, 15 % MTBE or 3 % methanol plus an
equivalent amount of co-solvent, will not void
the applicable warranties with respect to
defects in materials or workmanship.
The use of poor-quality fuels may result in
drivability, starting and stalling problems
especially under certain environmental condi-
tions such as high ambient temperature and
high altitude.
Should you encounter drivability problems
which you suspect could be related to the fuel
you are using, we recommend that you respond
by switching to a recognized high-quality brand
such as gasoline that is advertised as Top Tier
Detergent Gasoline. Failure to comply with these recommendations
may also result in unscheduled maintenance.<
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Observe all national and local maximum speed
limits, otherwise violations of the law could
occur.
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Tire identification marks
Knowledge of the labeling on the side of the tire
makes it easier to identify and choose the right
tires.
Tire size
Speed letter
Q = up to 100 mph/160 km/h
T = up to 118 mph/190 km/h
H = up to 131 mph/210 km/h
V = up to 150 mph/240 km/h
W = up to 167 mph/270 km/h
Y = up to 186 mph/300 km/h
Tire Identification Number
Tires with DOT codes meet the guidelines of
the US Department of Transportation.
DOT code:
Tire age
The manufacturing date of tires is contained in
the tire coding: DOT ... 3907 indicates that the
tire was manufactured in week 39 of 2007.
BMW recommends that you replace all tires
after 6 years at most, even if some tires may last
for 10 years.
Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder and
maximum section width. For example:
Tread wear 200 Traction AA
Temperature A
DOT Quality Grades
Tread wear
Traction AA A B C
Temperature A B C
All passenger car tires must conform to
Federal Safety Requirements in addition
to these grades.<
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course. For example, a tire graded
150 would wear one and one-half (1γ) times as
well on the government course as a tire graded
100. The relative performance of tires depends
upon the actual conditions of their use, how-
ever, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteris-
tics and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, B, and C.
These grades represent the tire's ability to stop
on wet pavement, as measured under con-
trolled conditions on specified government test
surfaces of asphalt and concrete. A tire marked
C may have poor traction performance.
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning, or peak traction charac-
teristics.<
Temperature
The temperature grades are A, the highest, B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate e.g.
Nominal width in mm
Aspect ratio in Ξ
Belted construction – radial
Rim diameter in inches
Carrying capacity ID-code
(not in ZR tires)
Speed code letter
(in ZR tires before the R)
255/55 R18109 H
e.g.
Manufacturer code
for tire make
Tire size and tire design
Tire ageDOT xxxx xxx 0806
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Run-flat tires
You will recognize run-flat tires by the circular
symbol containing the letters RSC on the side
of the tire.
Run-flat tires consist of partially self-contained
tires and special rims. The sidewall reinforce-
ment ensures that the tire retains some residual
safety in the event of pressure drop and driving
remains possible to a restricted degree.
To continue driving with a damaged tire:
>With Flat Tire Monitor, refer to Indication of
a flat tire page90
>With Tire Pressure Monitor, refer to Mes-
sage with low tire inflation pressure page92
New wheels and tires
Have new wheels and tires installed only
by your BMW Sports Activity Vehicle
Center or a tire shop that works according to
BMW repair procedures with correspondingly
trained personnel. If this work is not carried out
properly, there is a danger of subsequent dam-
age and related safety hazards. Make sure that
the new wheels are balanced.<
Retreaded tires
BMW does not recommend that you use
retreaded tires, as driving safety may be
impaired. The causes for this include the possi-
bly different tire casing structures and the often
wide variations in their age, which can result in a
limited service life.<
The right wheels and tires
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount Run-Flat Tires for your own safety. Your
BMW Sports Activity Vehicle Center will be
happy to advise you.
BMW recommends that you use only
wheel and tire combinations that BMW
has tested and approved for your particular
vehicle. Variations in factors such as manufac-
turing tolerances mean that even wheels and
tires with identical official size ratings could
actually have different dimensions than the
approved units – these differences could lead to
body contact, and with it the risk of severe acci-
dents. If non-approved wheels and tires are
used, BMW cannot evaluate their suitability,
and therefore cannot be held liable for driving
safety.<
When changing to larger wheels and tires,
it may be necessary to make changes to
the wheelwell trim piece, as otherwise road
users could be endangered or the vehicle could
be damaged. Only have this work carried out by
a BMW Sports Activity Vehicle Center or a
workshop that works in accordance with BMW
guidelines and uses appropriately trained per-
sonnel.<
You can ask your BMW Sports Activity Vehicle
Center for the correct wheel/tire combination.
The correct wheel/tire combination also affects
various systems whose function would other-
wise be impaired, e.g. ABS, DSC, xDrive,
Dynamic Performance Control, or Flat Tire
Monitor.
To maintain good handling and vehicle
response, use only tires of a single tread config-
uration from a single manufacturer. Following
tire damage, have the original wheel and tire
combination remounted on the vehicle as soon
as possible.
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Under the hood
Never attempt to perform any service or
repair operations on your vehicle without
the required professional technical training. If
you do not know what repair procedures to fol-
low, have work on your vehicle done only by
your BMW Sports Activity Vehicle Center or a
workshop that works according to BMW repair
procedures with correspondingly trained per-
sonnel. If this work is not carried out properly,
there is a danger of subsequent damage and
related safety hazards.<
Hood
Releasing
Pull lever.
Opening
Press the release handle and open the hood.
Closing
Close the hood from a height of approx. 16 in/
40 cm with momentum. It must be clearly heard
to engage.
Make sure that the closing path of the
hood is clear, otherwise injuries may
result.
If you see any signs that the hood is not com-
pletely closed while driving your vehicle, you
should stop at once and close it securely.<
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5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.
6.Change to the second field from the top if
necessary. Turn the controller until "Engine
oil level" is selected and press the control-
ler. The oil level is displayed.
Possible messages
>"Engine oil level O.K."
>"No measurement available: Updating
engine oil level measurement...":
Engine oil level is being measured. This
process can take approx. 3 minutes when
stopped on a level surface and approx.
5 minutes while driving.
>"Oil level at the minimum! Refill with 1 quart
of engine oil.":
Add 1 US quart/liter of engine oil at the next
opportunity.
>"Engine oil level too high":
Have the vehicle checked immedi-
ately, otherwise engine damage may
result if too much oil has been added.<
>"Please observe recalculated service inter-
val for engine oil":
Do not add engine oil. Before continuing to
drive, note the recalculated remaining mile-
age until the next oil change service, refer to
Service requirements on page72. Have the
system checked as soon as possible.
Adding engine oil
Do not add 1 US quart/liter of oil until a corre-
sponding message is shown on the Control Dis-
play.
Add oil within the next 125 miles/200 km,
otherwise the engine could be dam-
aged.<
Continuous exposure to used oil has
caused cancer in laboratory testing.
For this reason, any skin areas that come into
contact with oil should be thoroughly washed
with soap and water.
Keep oil, grease etc. out of reach of children and
observe the warnings on the containers to pre-
vent health risks.<
Oil change
Only have an oil change carried out by a BMW
Sports Activity Vehicle Center or a workshop
that works in accordance with BMW guidelines
and uses appropriately trained personnel.
Approved engine oils
The quality of the engine oil selected has critical
significance for the operation and service life of
an engine. BMW continuously approves spe-
cific oils after confirming their suitability for use
in its vehicles with extensive testing.
Do not use oil additives, as these may
result in engine damage.<
Only use approved BMW High Performance
Synthetic Oil.
If BMW High Performance Synthetic Oil is
unavailable, you can add small quantities of
other synthetic oils between oil changes. Only
use oils of the specification API SM or higher.