mileage BMW Z4 COUPE 2008 E86 Service and warranty information

2008 BMW Z4 Roadster 3.0i,
3.0si and Z4 Coupe 3.0si
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
 The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
 BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing
services.
 New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
2008 BMW Z4 models purchased from any
authorized BMW center in the United States or
Puerto Rico are covered by the BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed into service as a sales demonstrator,
service loaner (SLP) or company vehicle, which-
ever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on your
vehicle at no expense to you.
Coverage
The BMW Maintenance Program covers all factory
recommended maintenance, as determined by the
service interval indicator. Additional items that
need replacement due to normal wear and tear,
and that are not covered by the original New Vehi-
cle Limited Warranty - such as brake pads, brake
rotors, and wiper blade inserts - are included, pro-
vided wear and tear exceeds BMW wear limits.
Any adjustments required due to normal operating
conditions are also included. See page s5-8of
this booklet for additional information.
Exclusions from coverage include the following:
 Items reimbursable under your New Vehicle
Limited Warranty
 Gasoline and gasoline additive
 Windshield washer additive (except when in
conjunction with scheduled maintenance)
 Tires, wheel alignment, tire balance and
rotation
 Reset Tire Pressure Monitor
 Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
 Damage detected when performing the rust
perforation inspection
 Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel.
 Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
 Maintenance or repair after the vehicle is
deemed a total loss
 Maintenance or repairs performed by other
than an authorized BMW center within the
United States or Puerto Rico
1

Vehicles used in competitive events
 Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control
panel in the dashboard.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, the type of driving
conditions has a major influence on routine
maintenance requirements; distance traveled is
only one of the significant factors. A vehicle
driven for 50,000 miles of short trips in the city
with numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.
The advanced technologies at BMW have led to
the development of the unique BMW service
interval indicator which computes the actual
optimum maintenance requirements based not
only upon the accumulated mileage, but taking
into account important factors such as engine
coolant temperatures, high or low engine
speeds, short or long trip driving, and number of
vehicle starts. The maintenance interval may
therefore be maximized with considerable sav-
ings to owners of vehicles subjected to light
duty.
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this book documenting the
services or maintenance performed.
Maintenance Program
The Service Interval Indicator consists of a
mileage reading, and the inscriptions “OIL SER-
VICE” and “INSPECTION”.
Whenever the ignition is switched on, the dis-
play shows the next scheduled type of service
and the remaining distance until the service
should be performed. The distance is based on
your driving style.
If the maintenance interval has been exceeded,
a “--” symbol reminds you of the urgent need
for servicing. In the interests of road safety and
reliability, you should avoid driving your BMW
when the “--” symbol is showing, and have
the essential maintenance work performed with-
out delay.
After each maintenance is performed the ser-
vice indicator is reset in order to compute the
next service interval.
If the Service Interval Indicator displays an illogi-
cal reading, or if there is no display, consult a
BMW center.
If the speedometer, tachometer or coolant tem-
perature gauge should develop a fault, the ser-
vice interval indicator will probably cease to
operate correctly as well, since it depends on
correct speed, distance and temperature read-
ings. The fault must be located and rectified by
a BMW center.
A detailed list of all maintenance operations
included in each of the elements of the BMW
Maintenance System is found on page s4-9.
These elements are as follows:
Quality Certification I will be performed by your
selling center and certified on page 4.
2

Special Note
Maintenance items and schedules stated herein
reflect the combined recommendations for all
2008 BMW Z4 models and are subject to
change. The most current maintenance recom-
mendations are available from your authorized
BMW center.
The performance of certain subsequent mainte-
nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW service interval
indicator as follows:
 Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note: change oil at least once a year.
Your BMW is factory-equipped with a newly-
developed synthetic engine oil. At the time of
the printing of this booklet BMW High-Perfor-
mance Synthetic 5W-30 Oil (Part Number
07 51 0 017 866) and Mobil 1 5W-30 and
5W-40 oils are strongly recommended and
approved by BMW for the BMW Z4 models.
BMW is evaluating various synthetic oils for
inclusion in our list of recommended motor
oils.
BMW recommends that you check engine oil
level whenever fuel is added to your vehicle.
 Inspection I: Major vehicle maintenance as
specified in the following pages under Inspec-
tion I.
 Inspection II: Additional major vehicle mainte-
nance as specified in the following pages
under Inspection II.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicle’s production
date):
 Brake Fluid Service: Change brake fluid every
two years. 
Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every
120,000 miles to maximize vehicle fuel econ-
omy and minimize exhaust pollution. The
replacement of the oxygen sensor is required
under the terms of the applicable BMW emis-
sion system warranties.
 Spark Plug Service: Replace spark plugs
every 100,000 miles.
 Automatic Transmission Service: Change ATF
every 100,000 miles.
 The engine coolant has a lifetime rating and
does not need to be changed except for sys-
tem repairs.
For your convenience, you may also wish to
have your BMW center perform any necessary
operations to fulfill any state inspection require-
ments in your area concurrent with the mainte-
nance elements specified above during other
repairs. Should you request more frequent
maintenance service, the cost of these ser-
vices will not be covered by the Maintenance
Program.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Statement. You may need this
for any warranty claims that become necessary,
and later on as evidence that your car has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
Your service technician looks forward to serving
your every service need and to help maximize
your satisfaction with your BMW, its longevity,
and resale value.
3

Emission Control Maintenance Schedule: BMW Z4 Roadster 3.0i, 3.0si
and Z4 Coupe 3.0si
The maintenance schedule as shown is required
for the proper functioning of the emission con-
trol systems for optimum vehicle performance
and fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil .........................
Engine oil filter .....................
Fuel System
Air filter ..........................
Ignition System
Spark plugs .......................
Emission Control Components
Oxygen sensor .....................
BMW Z4 Roadster
3.0i/3.0si
Z4 Coupe 3.0si
Oil Service
Inspection I
Oil Service
Inspection II
R
R R
R R
R R
R
R
Replace at intervals of 100,000 miles
Replace at intervals of 120,000 miles
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must there-
fore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
9

Speedometer
(Odometer Memory)
changed:
MileageDate
Record of Spark Plug
Replacement (Every 100,000 Mi. ) Record of Oxygen Sensor
replacement (Every 120,000 Miles) Record of
brake/clutch
fluid changes
(Every 2 years) Record of
ATF change (Every
100,000 Mi.)
Date Mileage Date Mileage Date Mileage
Speedometer
(Odometer Memory)
changed:
Mileage
Date
10

Battery Care
If your car is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the vehi-
cle could result in short term starting problems
and in the long term could damage the battery.
In case the car is not operated for more than
four weeks it is advisable to:
 consider using a proper trickle charger, fol-
lowing the charger manufacturer’s instruc-
tions, to maintain the battery’s state of
charge; or
 consult your BMW center regarding battery
removal. Once removed, the battery must be
charged and stored in a cool, dry place where
it can be protected from freezing. If the bat-
tery will be stored for over 3 months, it must
be recharged every 3 months, or else it will
become damaged and useless.
Please consult with your BMW center for further
guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
twelve-year limited anti-corrosion warranty
against rust perforation on your vehicle provided
that the vehicle is maintained in accordance
with the provisions of the New Vehicle Limited
Warranty as outlined in the Warranty Section of
this Statement (page 29).
The major degree of corrosion protection is due
to the electrophoretic dip painting process
which cathodically deposits paint particles on all
body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside. All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this State-
ment (page 31).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least once
a year, in spring, with plain water in order to
remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW center will do this anti-corrosion ser-
vice for you.
Do not apply additional undercoating or
rust-proofing on or near the exhaust
manifold, exhaust pipes, catalytic converter or
heat shields. During driving, the substance used
for undercoating could overheat and cause a
fire.
14

Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW centers is of
great importance to us. We take pride in our
product, as does the BMW center who services
it. If you should ever have a question regarding
your BMW center’s service or your BMW’s per-
formance, we recommend that you contact your
authorized BMW center. Should you travel to an
unfamiliar area, the BMW center directory pro-
vided at the time of delivery will help you locate
the nearest authorized BMW center. The centers
listed are equipped to help you with matters
related to your BMW vehicle.
When contacting an authorized BMW center, we
suggest that depending upon the nature of your
contact, you discuss it with either the Sales,
Service, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the
opportunity to provide a solution. Should you
feel that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW center. Should this occur and you require
further assistance, please contact the BMW NA
Customer Relations and Services Department at
1 800 831-1117. When contacting us, we ask
that you provide the following information:
 Your name, address and telephone number
 Vehicle Identification Number (last seven
digits)
 Vehicle’s delivery date
 Vehicle mileage
 Selling BMW center’s name
 Servicing BMW center’s name
 Description of the problem
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in
conjunction with your BMW center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW center that performed the work on your vehicle. They have
the necessary equipment and the personnel to
achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance – Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this
period varies by state), some states require us
or our authorized BMW center, to repair in a rea-
sonable number of attempts, any defect or con-
dition which substantially impairs the use, value,
or safety of a new vehicle sold, leased or regis-
tered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the vehicle is out of service by rea-
son of one or more repair(s) for more than a
cumulative total of 30 days (this period varies by
state), except for delays created by conditions
beyond our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the vehicle or reimburse the owner/les-
see in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
vehicle by the owner/lessee.
You should send written notification directly
to BMW of North America, LLC of the exist-
ence of an alleged defect. Send written com-
munication to the Customer Relations and
Services Department address listed below.
BMW of North America, LLC
Customer Relations and Services Department
P.O. BOX 1227
Westwood, New Jersey 07675-1227
Telephone: 1 800 831-1117
21

BBB AUTO LINE
If your concern is still not resolved to your satis-
faction, BMW NA offers additional assistance
through BBB AUTO LINE in ARKANSAS, CALI-
FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY,
MARYLAND, MASSACHUSETTS, MINNESOTA,
PENNSYLVANIA, OHIO, and VIRGINIA. BBB
AUTO LINE is a dispute resolution program
administered by the Council of Better Business
Bureaus. BBB AUTO LINE resolves disputes
through mediation or arbitration. Mediation is an
informal proceeding whereby a neutral third
party (mediator) helps the parties to find an
acceptable resolution. Arbitration is also an
informal proceeding in which an impartial third
party renders a decision after a hearing at which
both parties have an opportunity to be heard.
You can select mediation or arbitration or both.
The program is free of charge to you, the con-
sumer but there are some minimum require-
ments for participation in the program. Please
contact BBB AUTO LINE at the address or
phone number listed below for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 800 955-5100
If you wish to use the program and you qualify
for participation, you will be required to provide
the following information:
 Your name and address
 The vehicle identification number (VIN)
 The make, model and year of your vehicle
 A description of the problem with your
vehicle.
BBB AUTO LINE will also ask you for other
information that may help resolve your concerns,
such as the purchase price of your vehicle, any
mileage at the time of purchase, the current
mileage, and copies of repair orders.
BBB AUTO LINE will notify you when your claim
has been filed. If you decide to arbitrate you may
attend the hearing in person or by telephone.
You may bring witnesses and give supporting
evidence. You may also submit your claim in writing and ask for a decision on the documents
you submit, without attending a hearing. BBB
AUTO LINE will usually render a decision within
40 days from the time you file your complaint.
The decision is binding on BMW NA if you
decide to accept it. BMW NA must comply with
the decision within the time frame specified by
the arbitrator.
Important:
You must use BBB AUTO LINE
before asserting in court any rights or remedies
created by the Magnuson Moss Warranty Act,
(“The Act”) 15 U.S.C. Sec. 2301, et seq. You
may also be required to use BBB AUTO LINE
before seeking remedies under your state’s
“Lemon Law”. If you choose to seek redress by
pursuing rights and remedies not created by
Title 1 of Magnuson Moss Warranty Act, prior
resort to the BBB AUTO LINE is not required by
any provision of the Act.
California Residents
1. BMW OF NORTH AMERICA, LLC
(BMW NA) participates in BBBAUTO LINE,
a mediation/arbitration program administered
by the Council of Better Business Bureaus
[4200 Wilson Boulevard, Arlington, Virginia
22203] through local Better Business
Bureaus. The Arbitration Certification Pro-
gram of the California Department of Con-
sumer Affairs has certified BBBAUTO LINE
and BMW NA.
2. If you have a problem arising under a BMW NA written warranty, we encourage
you to bring it to our attention. If we are
unable to resolve it, you may file a claim with
BBB AUTO LINE. Claims must be filed with
BBB AUTO LINE within six (6) months after
the expiration of the warranty.
3. To file a claim with BBBAUTO LINE, call
1 800 955-5100. There is no charge for the
call.
4. In order to file a claim with BBBAUTO
LINE, you will have to provide your name
and address, the brand name and vehicle
identification number (VIN) of your vehicle,
and a statement of the nature of your prob-
22

lem or complaint. You will also be asked to
provide: the approximate date of your acqui-
sition of the vehicle, the vehicle’s current
mileage, the approximate date and mileage
at the time any problem(s) were first brought
to the attention of BMW NA or one of our
dealers, and a statement of the relief you are
seeking.
5. BBB AUTO LINE staff may try to help
resolve your dispute through mediation. If
mediation is not successful, or if you do not
wish to participate in mediation, claims
within the program’s jurisdiction may be pre-
sented to an arbitrator at an informal hear-
ing. The arbitrator’s decision should
ordinarily be issued within 40 days from the
time your complaint is filed; there may be a
delay of 7 days if you did not first contact
BMW NA about your problem, or a delay of
up to 30 days if the arbitrator requests an
inspection/report by an impartial technical
expert or further investigation and report by
BBB AUTO LINE.
6. You are required to use BBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Sec-
tion 1793.22. You are not required to use
BBB AUTO LINE before pursuing rights and
remedies under any other state or federal
law. “You are also required to use BBB
AUTO LINE before exercising rights or seek-
ing remedies created by Title I of the Mag-
nuson-Moss Warranty Act, 15 U.S.C. sec.
2301 et seq. If you choose to seek redress
by pursuing rights and remedies not created
by California Civil Code Section 1793.22 or
Title I of the Magnuson-Moss Warranty Act,
resort to BBBAUTO LINE is not required by
those statutes.”
7. California Civil Code Section 1793.2(d) requires that, if BMW NA or its representa-
tive is unable to repair a new motor vehicle
to conform to the vehicle’s applicable
express warranty after a reasonable number
of attempts, BMW NA may be required to
replace or repurchase the vehicle. California Civil Code Section 1793.22(b) creates a pre-
sumption that BMW NA has had a reason-
able number of attempts to conform the
vehicle to its applicable express warranties
if, within 18 months from delivery to the
buyer or 18,000 miles on the vehicle’s
odometer, whichever occurs first,
one or
more of the following occurs:
• The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the
vehicle] results in a condition that is likely
to cause death or serious bodily injury if the
vehicle is driven AND the nonconformity
has been subject to repair two or more
times by BMW NA or its agents AND the
buyer or lessee has directly notified
BMW NA of the need for the repair of the
nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW NA or its
agents AND the buyer has notified
BMW NA of the need for the repair of the
nonconformity; OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW NA or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehi-
cle to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services Department P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8.The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW NA’s
written warranty or applicable law.
23

New Vehicle Limited Warranty –
2008 Models (Valid only in the
U.S.A. and Puerto Rico)
Warrantor
BMW of North America, LLC (BMW NA) war-
rants 2008 U.S. specification vehicles distrib-
uted by BMW NA or sold through the BMW NA
European Delivery Program against defects in
materials or workmanship to the first retail pur-
chaser, and each subsequent purchaser.
Warranty Period
The warranty period is 48 months or
50,000 miles, whichever occurs first.
Warranty Begins
Coverage begins on the date of first retail sale,
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the vehi-
cle must be brought, upon discovery of a defect
in material or workmanship, to the workshop of
any authorized BMW center in the United States
or Puerto Rico, during normal business hours.
The BMW center will, without charge for parts
or labor, either repair or replace the defective
part(s) using new or authorized remanufactured
parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA.
Parts for which replacements are made become
the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in material
or workmanship for a period of 10 years, unlim-
ited mileage from the date of purchase. In order
to be eligible for this coverage, the vehicle must
be a new car retailed in the State of Kansas and
the repair performed by an authorized BMW
center in Kansas.
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
upholstery, trim and chrome items, paint fin-
ish, drive belts, glass, and similar items, are
specifically limited to defects in material or
workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance, environ-
mental influences, flood, accident or fire dam-
age, road salt corrosion, or use of improper or
contaminated fuel.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant.
Failure to maintain the vehicle properly in accor-
dance with the instructions in the Owner’s Man-
ual or the Service section of this Statement, that
results in the failure of any part of the vehicle.
29