phone BUICK CENTURY 1999 Owner's Manual

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2-47
See ªRetained Accessory Powerº in the Index. The
control switch is located overhead on the headliner.
To open the astroroof, push the rear (indented part)
of the switch once and the astroroof will open to the
vent position only. You will need to open the sunshade
by hand.
Push the rear of the switch a second time and the
astroroof and sunshade will will open by themselves.
This is the express
-open feature.To close the astroroof, push and hold the front of the
switch until the sunroof motor stops. The sunshade can
only be closed by hand.
OnStar (Option)
Your vehicle's electrical wiring will accommodate
dealer installation of OnStar. The following services are
available 24 hours a day:

Emergency Services Button

Roadside Service with Location

Automatic Notification of Air Bag Deployment

Stolen
-Vehicle Tracking

Remote Door Unlock

Hands
-Free, Voice Activated Cellular Telephone

Concierge/Customer Conveniences Services

Remote Diagnostics

And much more.
For more information, contact your dealer.

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3-30 Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to come and go. If your vehicle is equipped
with the diversity antenna system, the interference may
be reduced.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.To help avoid hearing loss or damage:

Adjust the volume control to the lowest setting.

Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delco Electronics radio or
other systems, and even damage them. Your
vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.

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3-33
If you choose to add a cellular telephone to your vehicle,
and the antenna needs to be attached to the glass, be sure
that you do not damage the grid lines for the AM
-FM
antenna. There is enough space between the lines to
attach a cellular telephone antenna without interfering
with radio reception.
On cars equipped with the rear window defogger and built
-in
antenna, the defogger grid serves as a radio antenna. If you
have this feature on your car, do not apply aftermarket glass
tinting to the back glass. The metallic film in some tinting
materials will interfere with or distort the incoming radio
reception. Care must be taken when cleaning the rear
window because breaks in the resistive material heating
element will adversely affect radio performance and
defogger performance. See your dealer for details.
Diversity Antenna System (If Equipped)
Your AM-FM antennas are located in the front
windshield and rear window. Be sure that the inside
surfaces of the front windshield and rear window are not
scratched and that the lines on the glass are not
damaged. If the inside surfaces are damaged, they could
interfere with radio reception. Also, for proper radio
reception, the antenna connector at the top
-center of the
front windshield and the antenna connector at the
top
-center of the rear window need to be properly
attached to the posts on the glass.
NOTICE:
Do not try to clear frost or other material from
the inside of the rear window with a razor blade
or anything else that is sharp. This may damage
the rear defogger grid and affect your radio's
ability to pick up stations clearly. The repairs
wouldn't be covered by your warranty.
If, when you turn on your rear window defogger, you
hear static on your radio station, it could mean that a
defogger grid line has been damaged. If this is true, the
grid line must be repaired.
If you choose to add an aftermarket cellular telephone to
your vehicle, and the antenna needs to be attached to the
glass, be sure that you do not damage the grid lines for
the AM
-FM antennas or place the cellular telephone
antenna over the grid lines.

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4-2
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. (See ªSafety Beltsº in the Index.)Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to brake
or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.

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4-19 Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you're
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn't a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips

Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.

Have good tires with proper tread depth.
(See ªTiresº in the Index.)

8-
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8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Buick if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text
Telephone (TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Roadside Assistance
8
-6 Canadian Roadside Assistance
8
-7 Courtesy Transportation8
-8 Warranty Information
8
-9 Reporting Safety Defects to the United
States Government
8
-9 Reporting Safety Defects to the
Canadian Government
8
-10 Reporting Safety Defects to General Motors
8
-10 Ordering Service and Owner Publications
in Canada

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8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1
-800-83-BUICK (28425).
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Buick encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to Buick,
the letter should be addressed to Buick's Customer
Relations Center.
United States
Buick Customer Relations Center
P.O. Box 5039
Troy, MI 48007
-5039
1-800-521-7300
1-800-83-BUICK (28425)
(For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112

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8-5 Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. TTY users
call 1
-800-263-3830. When calling from the United
States, please dial 1
-905-644-3063.

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8-10
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-521-7300, or write:
Buick Customer Relations Center
P.O. Box 5039
Troy, MI 48007
-5039
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

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8-12
PUBLICATION FORM
NUMBEROrders will be mailed within 10 days of receipt. Please allow adequate time for postal
service. If further information is needed, write to the address shown below or call
1-800-551-4123. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be applied
against the original order. ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)1-800-551-4123(Monday-Friday 8:00 AM ± 6:00 PM EST)
FAX Orders Only 1-313-865-5927
Service Manual
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
HELM, INCORPORATED
P.O. Box 07130
Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.
1999$90.00
1999
$50.00
1999
$15.00
1999
$10.00
TOTAL MATERIAL
Michigan Purchasers
U.S. Order Processing$5.00
Canadian Postage
GRAND TOTAL
add 6% sales tax
(See Note Below)
GM-BUI-ORD99 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
(CUSTOMER'S NAME) (ATTENTION)
(STREET ADDRESSÐNO P.O. BOX NUMBERS)
(CITY) (ZIP CODE)
DAYTIME TELEPHONE NO.(STATE)
AREA CODE
( )P
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Order payable to
Helm, Inc. (USA funds
only Ð
do not send cash.)
VISA
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Account
Number:
Expiration
Date mo/yr:
CUSTOMER SIGNATURE
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ITEM DESCRIPTIONNAME YEAR VEHICLE MODEL
QTY.PRICE
EACH*TOTAL
PRICE1
9
9
9
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