tow BUICK CENTURY 2001 Workshop Manual

8-5
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
All TTY users call 1
-800-263-3830.
Roadside Assistance
Buick Motor Division is proud to offer Buick Roadside
Assistance to customers for vehicles covered under
the 3 year/36,000 mile (60 000 km) new car warranty
(whichever occurs first).

8-6
Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Roadside Assistance provides an extra measure
of convenience and security.
Buick's Roadside Assistance toll
-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest
Buick dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:

Fuel delivery

Lock
-out service (identification required)

Tow to nearest dealership for warranty service

Change a flat tire

Jump starts
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:

Hotels

Glass replacement
Tire repair facilities

Rental vehicle or taxis

Airports or train stations

Police, fire department or hospitals
In many instances, mechanical failures are covered
under Buick's comprehensive warranty. However, when
other services are utilized, our advisors will explain any
payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:

Location of vehicle

Telephone number of your location

Vehicle model, year and color

Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick's
judgement, the claims become excessive in frequency or
type of occurrence.

8-10
REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7