phone BUICK ENCLAVE 2009 Owner's Guide

channel 1/2 switch, and a volume
control. Switch the headphones
to Off when not in use.
Push the power button to turn on
the headphones. An indicator
light located on the headphones
comes on. If the light does not come
on, the batteries might need to be
replaced. Intermittent sound or static
on the headphones can also be
an indication of weak batteries. See
“Battery Replacement” later in
this section for more information.
The headphones automatically turn
off after four hours of continuous use.
To adjust the volume on the
headphones, use the volume control
located on the right side.
Infrared transmitters are located at
the rear of the RSE overhead
console. The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off or if the headphones
are out of range of the transmitters
for more than three minutes.Moving too far forward or stepping
out of the vehicle, can cause
the headphones to lose the audio
signal.
For optimal audio performance, the
headphones must be worn
correctly. The symbol L (Left)
appears on the upper left side,
above the ear pad and should be
positioned on the left ear. The
symbol R (Right) appears on the
upper right side, above the ear pad
and should be positioned on the
right ear.
Notice:Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will
not be covered by your warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads attached to the
headphones become worn or
damaged, the pads can be replacedseparately from the headphone set.
See your dealer/retailer for more
information.
Headphones should be stored in the
front oor console and not in the
front seat back pocket. Headphone
damage can occur when the
second row seats are folded
forward.
Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen the
battery door located on the
left side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the
compartment. Make sure that
they are installed correctly, using
the diagram on the inside of
the battery compartment.
3. Replace the battery door and
tighten the door screw.
Instrument Panel 3-103

If the headphones are to be stored
for a long period of time, remove
the batteries and keep them
in a cool, dry place.
Audio/Video (A/V) Jacks
The A/V jacks, located on the rear
of the oor console, allow audio
or video signals to be connected
from an auxiliary device such
as a camcorder or a video game
unit to the RSE system. Adapter
connectors or cables (not supplied)
might be required to connect the
auxiliary device to the A/V
jacks. Refer to the manufacturer’s
instructions for proper usage.The A/V jacks are color coded to
match typical home entertainment
system equipment. The yellow
jack (A) is for the video input. The
white jack (B) is for the left
audio input. The red jack (C) is for
the right audio input.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen
power on. If the video screen is in
the DVD player mode, pressing
the AUX (auxiliary) button on
the remote control, switches the
video screen from the DVD player
mode to the auxiliary device.
The radio can listen to the audio of
the connected auxiliary device by
sourcing to auxiliary. SeeRadio(s)
on page 3-67for more information.How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can
be changed from the on screen
setup menu by using the remote
control. To change a setting:
1. Press
z.
2. Use
n,q,p,oandrto
navigate and use the
setup menu.
3. Press
zagain to remove the
setup menu from the screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following sources:
Wireless Headphones
Vehicle Speakers
Vehicle wired headphone jacks
on the rear seat audio system,
if the vehicle has this feature.
3-104 Instrument Panel

The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See “Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. SeeRear Seat
Audio (RSA) on page 3-111for
more information.
When a device is connected to the
A/V jacks, or the radio’s auxiliary
input jack, if the vehicle has this
feature, the rear seat passengers are
able to hear audio from the auxiliary
device through the wireless or wired
headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.Video Screen
The video screen is located in the
overhead console. When the
video screen is not in use, push it
up into its locked position.
To use the video screen:
1. Push the release button located
on the overhead console.
2. Move the screen to the desired
position.
If a DVD is playing and the screen
is raised to its locked position,
the screen remains on; this
is normal, and the DVD continues to
play through the previous audio
source. Press
Pon the remote
control or eject the disc to turn off
the screen.The infrared receivers for the
wireless headphones and the
remote control are located at the
rear of the overhead console.
Notice:Avoid directly touching
the video screen, as damage
may occur. See “Cleaning
the Video Screen” later in this
section for more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the
rear of the overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need to
be replaced. See “Battery
Replacement” later in this section.
Objects blocking the line of sight
could also affect the function of the
remote control.
Instrument Panel 3-105

ProblemRecommended Action
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers or by using a cellular
telephone in the vehicle.
Check that the headphones are on
correctly using the L (left) and
R (right) on the headphones.
I lost the remote and/or the
headphones. See your dealer/retailer for
assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen might
display one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted
with the disc label wrong side up, or
if the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present
when the
ZEJECT button is
pressed on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position
Systems (GPS)*, two-way radios,
mobile fax, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one
of these devices in or near the
vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning
the screen, as damage could result.
3-110 Instrument Panel

Rear Seat Audio (RSA)
For vehicles with Rear Seat
Audio (RSA), rear seat passengers
can listen to and control any of
the music sources: radio, CDs,
DVDs, or other auxiliary sources.
The rear seat passengers can only
control the music sources the
front seat passengers are not
listening to (except on some radios
where dual control is allowed).
For example, rear seat passengers
can control a CD and listen to it
through the headphones, while the
driver listens to the radio through
the front speakers. The rear
seat passengers have control of the
volume for each set of headphones.
The RSA functions operate even
when the main radio is off. The front
audio system displays
Xwhen
the RSA is on, and disappears from
the display when it is off.Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of
the wireless headphones.
The audio system mutes the rear
speakers when the RSA audio
is active through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the
front audio system. Turn the iPod
on, then choose the front auxiliary
input with the RSA SRCE button.
Instrument Panel 3-111

P(Power):Press to turn the RSA
on or off.
Volume: Turn to increase or to
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the
right knob controls the right
headphones.
SRCE (Source): Press to switch
between the radio (AM/FM/XM™),
CD, and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.©¨(Seek): Press to go to the
previous or to the next station
and stay there. This function is
inactive, with some radios, if
the front seat passengers are
listening to the radio.
Press and hold
©or¨until the
display ashes to tune to an
individual station. The display stops
ashing after the buttons have
not been pushed for more than
two seconds. This function is inactive, with some radios, if the
front seat passengers are listening
to the radio.
While listening to a disc, press
¨
to go to the next track or chapter on
the disc. Press
©to go back to
the start of the current track or
chapter (if more than ten seconds
have played). This function is
inactive, with some radios, if the
front seat passengers are listening
to the disc.
When a DVD video menu is being
displayed, press
©or¨to
perform a cursor up or down on the
menu. Hold
©or¨to perform
a cursor left or right on the menu.
PROG (Program): Press to go
to the next preset radio station or
channel set on the main radio. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
3-112 Instrument Panel

+e−e(Volume):Press to
increase or to decrease the radio
volume.
¨(Seek):Press to go to the next
radio station while in AM, FM, or
XM™. Press
¨to go to the
next track or chapter while sourced
to the CD or DVD slot. Press the
¨if multiple discs are loaded to go
to the next disc while sourced to
a CD player.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
10 to 40 miles (16 to 65 km).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference,
some static can occur, especially
around tall buildings or hills, causing
the sound to fade in and out.
XM Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada.
Just as with FM, tall buildings or hills
can interfere with satellite radio
signals, causing the sound to fade
in and out. In addition, traveling
or standing under heavy foliage,
bridges, garages, or tunnels
may cause loss of the XM signal for
a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle’s radio.
This interference may occur when
making or receiving phone calls,
charging the phone’s battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to
the radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
3-114 Instrument Panel

Filling the Tank
{CAUTION
Fuel vapor burns violently and a
fuel re can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the pump island.
Turn off the engine when you are
refueling. Do not smoke if you are
near fuel or refueling the vehicle.
Do not use cellular phones. Keep
sparks, ames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.
The tethered fuel cap is located
behind a hinged fuel door on
the driver side of the vehicle.To open the fuel door, push the
rearward center edge in and release
and it will open.
To remove the fuel cap, turn it
slowly counterclockwise. The fuel
cap has a spring in it; if the cap
is released too soon, it will spring
back to the right.
While refueling, hang the tethered
fuel cap from the hook on the
fuel door.
{CAUTION
Fuel can spray out on you if you
open the fuel cap too quickly. If
you spill fuel and then something
ignites it, you could be badly
burned. This spray can happen if
the tank is nearly full, and is more
likely in hot weather. Open the
fuel cap slowly and wait for any
hiss noise to stop. Then unscrew
the cap all the way.
Be careful not to spill fuel. Do not top
off or overll the tank and wait a few
seconds after you have nished
pumping before removing the nozzle.
Clean fuel from painted surfaces as
soon as possible. SeeWashing Your
Vehicle on page 5-86.
Service and Appearance Care 5-7

When replacing the fuel cap, turn it
clockwise until it clicks. Make
sure the cap is fully installed. The
diagnostic system can determine if
the fuel cap has been left off or
improperly installed. This would
allow fuel to evaporate into
the atmosphere. SeeMalfunction
Indicator Lamp on page 3-36.
If the vehicle has a Driver
Information Center (DIC), the
TIGHTEN GAS CAP message
displays if the fuel cap is not
properly installed.
{CAUTION
If a re starts while you are
refueling, do not remove the
nozzle. Shut off the ow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.Notice:If you need a new fuel
cap, be sure to get the right type.
Your dealer/retailer can get one for
you. If you get the wrong type, it
might not t properly. This can
cause the malfunction indicator
lamp to light and can damage the
fuel tank and emissions system.
SeeMalfunction Indicator Lamp
on page 3-36.
Filling a Portable Fuel
Container
{CAUTION
Never ll a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
(Continued)
CAUTION (Continued)
and the vehicle damaged if this
occurs. To help avoid injury to
you and others:
Dispense fuel only into
approved containers.
Do not ll a container while it
is inside a vehicle, in a
vehicle’s trunk, pickup bed, or
on any surface other than the
ground.
Bring the ll nozzle in contact
with the inside of the ll
opening before operating the
nozzle. Contact should be
maintained until the lling is
complete.
Do not smoke while
pumping fuel.
Do not use a cellular phone
while pumping fuel.
5-8 Service and Appearance Care

Customer
Assistance
Information
Customer Assistance
and Information
Customer Satisfaction
Procedure.........................7-1
Online Owner Center..........7-3
Customer Assistance for
Text Telephone (TTY)
Users
................................7-4
Customer Assistance
Offices..............................7-4
GM Mobility
Reimbursement Program. . .7-5
Roadside Assistance
Program............................7-6
Scheduling Service
Appointments....................7-8
Courtesy Transportation......7-8
Collision Damage Repair. . . .7-9
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
....................7-12
Reporting Safety Defects
to the Canadian
Government
....................7-13
Reporting Safety Defects
to General Motors...........7-13
Service Publications
Ordering Information........7-13
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy.....................7-14
Event Data Recorders.......7-15
OnStar®............................7-15
Navigation System............7-16
Radio Frequency
Identication (RFID).........7-16
Customer Assistance
and Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the operation
of your vehicle will be resolved by
your GM dealer’s sales or service
departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Assistance Information 7-1