maintenance BUICK ENCLAVE 2009 Service Manual

Maintenance Record (cont’d)
DateOdometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
Maintenance Schedule 6-17

Maintenance Record (cont’d)
DateOdometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
6-18 Maintenance Schedule

STEP THREE — Canadian
Owners:In the event that you do
not feel your concerns have
been addressed after following the
procedure outlined in Steps one
and two, General Motors of Canada
Limited wants you to be aware of
its participation in a no-charge
Mediation/Arbitration program.
General Motors of Canada Limited
has committed to binding
arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third
party arbiter, and may include an
informal hearing before the arbiter.
The program is designed so
that the entire dispute settlement
process, from the time you le
your complaint to the nal decision,
should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively you may call the
General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French), or
you may write to the
Mediation/Arbitration Program at the
following address. Your inquiry
should be accompanied by your
Vehicle Identication Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/buick
Information and services customized
for your specic vehicle — all in
one convenient place.
Digital owner manual, warranty
information, and more
Online service and maintenance
records
Find Buick dealers for service
nationwide
Exclusive privileges and offers
Recall notices for your specic
vehicle
OnStar®and GM Cardmember
Services Earnings summaries
Other Helpful Links:
Buick−www.buick.com
Buick Merchandise —
www.buickmerchandise.com
Customer Assistance Information 7-3

To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other
information about motor vehicle
safety from safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has
a safety defect, notify Transport
Canada immediately, in addition to
notifying General Motors of
Canada Limited. Call them at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information needed
to knowledgeably service General
Motors cars and trucks. Each
bulletin contains instructions to
assist in the diagnosis and service
of your vehicle.
Owner Information
Owner publications are written
specically for owners and intended
to provide basic operational
information about the vehicle. The
owner manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Customer Assistance Information 7-13

A
Accessories and
Modications...................... 5-3
Accessory Power Outlets......3-18
Adaptive Forward Lighting
System...........................3-14
Adding Equipment to Your
Airbag-Equipped Vehicle....1-57
Additives, Fuel...................... 5-5
Add-On Electrical
Equipment.......................5-91
Air Cleaner/Filter, Engine.......5-14
Air Conditioning...................3-20
Airbag
Passenger Status
Indicator.......................3-31
Readiness Light................3-31
Airbag System.....................1-45
Adding Equipment to
Your Airbag-Equipped
Vehicle........................1-57
How Does an Airbag
Restrain?.....................1-50
Passenger Sensing
System........................1-52
Servicing Your
Airbag-Equipped
Vehicle........................1-56Airbag System (cont.)
What Makes an Airbag
Inate?........................1-50
What Will You See After an
Airbag Inates?.............1-51
When Should an Airbag
Inate?........................1-48
Where Are the Airbags?.....1-47
All-Wheel Drive....................5-32
All-Wheel-Drive (AWD)
System............................. 4-7
Analog Clock.......................3-19
Antilock Brake
System (ABS).................... 4-4
Antilock Brake, System
Warning Light...................3-34
Appearance Care
Aluminum or
Chrome-Plated
Wheels........................5-88
Care of Safety Belts..........5-86
Chemical Paint Spotting.....5-90
Cleaning Exterior Lamps/
Lenses........................5-87
Fabric/Carpet
...................5-85
Finish Care......................5-87
Finish Damage.................5-90Appearance Care (cont.)
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-86
Interior Cleaning...............5-83
Leather...........................5-85
Sheet Metal Damage........5-89
Tires...............................5-89
Underbody Maintenance....5-90
Washing Your Vehicle........5-86
Weatherstrips...................5-86
Windshield, Backglass, and
Wiper Blades................5-88
Appointments, Scheduling
Service............................. 7-8
Audio System......................3-64
Audio Steering Wheel
Controls.....................3-113
Navigation/Radio System,
see Navigation Manual . . . 3-92
Radio Reception.............3-114
Rear Seat Audio (RSA)....3-111
Setting the Clock..............3-65
Theft-Deterrent Feature....3-113
Audio System(s)..................3-67
Automatic Transmission
Fluid...............................5-15
Operation........................2-24
INDEX i-1

Cleaning (cont.)
Underbody Maintenance....5-90
Washing Your Vehicle........5-86
Weatherstrips...................5-86
Windshield, Backglass, and
Wiper Blades................5-88
Climate Control System
Dual Automatic.................3-20
Outlet Adjustment.............3-25
Rear Air Conditioning and
Heating System.............3-26
Rear Air Conditioning and
Heating System,
Electronic.....................3-27
Clock.................................3-19
Clock, Setting......................3-65
Collision Damage Repair......... 7-9
Compact Spare Tire.............5-83
Compass............................3-46
Compressor Kit
Storing............................5-70
Compressor Kit, Tire
Sealant...........................5-57
Content Theft-Deterrent.........2-16
Control of a Vehicle............... 4-3Coolant
Engine............................5-17
Engine Temperature Gage . . . 3-35
Engine Temperature
Warning Light...............3-35
Cooled Seats........................ 1-4
Cooling System...................5-16
Cruise Control.....................3-10
Cruise Control Light..............3-40
Cupholders.........................2-49
Customer Assistance
Information
Courtesy Transportation....... 7-8
Customer Assistance for
Text Telephone (TTY)
Users............................ 7-4
Customer Assistance
Offices........................... 7-4
Customer Satisfaction
Procedure...................... 7-1
GM Mobility
Reimbursement
Program........................ 7-5
Reporting Safety Defects to
General Motors.............7-13Customer Assistance Information
(cont.)
Reporting Safety Defects to
the Canadian
Government..................7-13
Reporting Safety Defects to
the United States
Government..................7-12
Roadside Assistance
Program........................ 7-6
Service Publications
Ordering Information......7-13
D
Daytime Running Lamps/
Automatic Headlamp
System...........................3-13
Defensive Driving................... 4-2
Delayed Entry Lighting..........3-16
Delayed Exit Lighting............3-16
Delayed Headlamps.............3-13
Delayed Locking.................... 2-8
DIC Compass......................3-46
Disc, MP3...................3-82, 3-86
INDEX i-3

Lower Anchors and Tethers
for Children......................1-34
Luggage Carrier...................2-51
Lumbar
Manual Controls................. 1-3
Power Controls.................. 1-4
M
Maintenance Schedule
Additional Required
Services........................ 6-6
At Each Fuel Fill................ 6-9
At Least Once a Month....... 6-9
At Least Once a Year.......6-10
Introduction....................... 6-1
Maintenance Footnotes....... 6-7
Maintenance Record.........6-16
Maintenance Replacement
Parts...........................6-14
Maintenance
Requirements................. 6-2
Owner Checks and
Services........................ 6-9
Recommended Fluids and
Lubricants....................6-12
Scheduled Maintenance....... 6-3Maintenance Schedule (cont.)
Using............................... 6-2
Your Vehicle and the
Environment................... 6-2
Malfunction Indicator Lamp....3-36
Manual Lumbar Controls......... 1-3
Memory Seat and Mirrors....... 1-5
Message
DIC Warnings and
Messages....................3-48
Mirrors
Automatic Dimming
Rearview......................2-31
Outside Convex Mirror.......2-34
Outside Heated Mirrors......2-34
Outside Power Foldaway
Mirrors.........................2-33
Outside Power Mirrors.......2-32
Park Tilt..........................2-34
MP3 ...........................3-82, 3-86
MyGMLink.com...................... 7-3
N
Navigation System, Privacy . . . 7-16
Navigation/Radio System, see
Navigation Manual............3-92
New Vehicle Break-In...........2-20
O
Odometer...........................3-30
Off-Road Recovery................ 4-9
Oil
Engine............................5-11
Pressure Light..................3-39
Oil, Engine Oil Life System....5-13
Older Children, Restraints......1-26
Online Owner Center.............. 7-3
OnStar, Privacy....................7-15
OnStar
®System, see
OnStar®Manual...............2-41
Operation, Universal Home
Remote System................2-45
Orange Covered Wiring.........5-91
Outlet Adjustment.................3-25
Outlets
Accessory Power..............3-18
Outside
Convex Mirror..................2-34
Heated Mirrors.................2-34
Power Foldaway Mirrors....2-33
Power Mirrors..................2-32
Overheated Engine Protection
Operating Mode................5-22
Owner Checks and Services . . . 6-9
Owners, Canadian.................... ii
INDEX i-7

Remote Vehicle Start............. 2-5
Removing the Flat Tire and
Installing the Spare Tire.....5-74
Removing the Spare Tire and
Tools..............................5-72
Replacement Bulbs..............5-35
Replacement Parts,
Maintenance....................6-14
Replacement, Windshield......5-35
Reporting Safety Defects
Canadian Government.......7-13
General Motors................7-13
United States
Government..................7-12
Restraint System Check
Checking the Restraint
Systems.......................1-58
Replacing Restraint System
Parts After a Crash........1-59
Retained Accessory Power....2-22
Roadside
Assistance Program............ 7-6
Rocking Your Vehicle to Get
it Out ..............................4-16
Routing, Engine Drive Belt....6-15
Running the Vehicle While
Parked............................2-31S
Safety Belt Reminders..........3-30
Safety Belts
Care of ...........................5-86
How to Wear Safety Belts
Properly.......................1-16
Lap-Shoulder Belt.............1-20
Safety Belt Extender.........1-25
Safety Belt Use During
Pregnancy....................1-25
Safety Belts Are for
Everyone.....................1-12
Safety Warnings and Symbols.... iii
Scheduled Maintenance.......... 6-3
Seats
Heated and Cooled Seats.... 1-4
Heated Seats..................... 1-4
Manual Lumbar.................. 1-3
Memory, Mirrors................. 1-5
Power Lumbar ................... 1-4
Power Seats...................... 1-3
Rear Seat Operation........... 1-8
Reclining Seatbacks............ 1-6
Third Row Seat................1-10
Second Row Center
Console..........................2-50Secondary Latch System.......5-78
Securing a Child Restraint
Rear Seat Position............1-40
Right Front Seat
Position.......................1-42
Security Light......................3-39
Service................................ 5-3
Accessories and
Modications.................. 5-3
Adding Equipment to the
Outside of the Vehicle..... 5-4
California Perchlorate
Materials Requirements.... 5-4
California Proposition 65
Warning......................... 5-3
Doing Your Own Work........ 5-4
Engine Soon Lamp...........3-36
Publications Ordering
Information...................7-13
Service, Scheduling
Appointments..................... 7-8
Servicing Your
Airbag-Equipped Vehicle....1-56
Setting the Clock.................3-65
Sheet Metal Damage............5-89
Shifting Into Park
.................2-28
Shifting Out of Park..............2-29
INDEX i-9