tow BUICK ENCLAVE 2011 Service Manual

Black plate (55,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-55
Tire Chains
{WARNING
Do not use tire chains. There is
not enough clearance. Tire chains
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle
parts. The area damaged by the
tire chains could cause loss of
control and a crash.
Use another type of traction
device only if its manufacturer
recommends it for the vehicle's
tire size combination and
road conditions. Follow that
manufacturer's instructions.
To avoid vehicle damage, drive
slow and readjust or remove the
traction device if it contacts the
vehicle. Do not spin the wheels.
If traction devices are used, install
them on the front tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires
are maintained properly. If air goes
out of a tire, it is much more likely to
leak out slowly. But if there ever is a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently
brake to a stop, well off the road,
if possible.{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has
been driven on while severely
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.

Black plate (57,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-57
Tire Changing
Removing the Spare Tire and
Tools
To access the spare tire and tools:
1. Open the trunk. SeeTrunk on
page 2‑12.
2. Lift the load floor.
A. Retainer Nut
B. Tool Bag Tether
C. Tool Bag
D. Spare Tire 3. Turn the retainer nut (A)
counterclockwise to remove it.
Then remove the tool bag
tether (B) from the stow rod, the
tool bag (C) containing the
wheel wrench and wheel blocks,
and the spare tire (D).
4. Remove the jack, jack handle extension, and two-piece
wrench, if equipped.
A. Hex Head Jack
B. Jack Handle Extension C. Coin/Pierce Jack
D. Two-Piece Wrench
This vehicle may have one of the
following: A coin/pierce jack (C), a
jack handle extension (B), and a
two-piece wrench (D), or a hex head
jack (A) and two-piece wrench (D).
Removing the Flat Tire and
Installing the Spare Tire
This vehicle may have aluminum
wheels with exposed wheel nuts.
Use the wheel wrench to loosen all
the wheel nuts. Do not remove
them yet.
Or, this vehicle may have steel
wheels with plastic covers.

Black plate (61,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-61
9. Remove all of the wheel nuts.
10. Remove the flat tire.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In(Continued)
WARNING (Continued)
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
11. Remove any rust or dirt fromthe wheel bolts, mounting
surfaces, and spare wheel. 12. Place the compact spare tire
on the wheel-mounting surface.
{WARNING
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.
13. Reinstall the wheel nuts. Tighten each nut by hand until
the wheel is held against
the hub.

Black plate (63,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-63
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
Storing the Flat Tire and Tools
1. Replace the wheel wrench and wheel blocks in the tool bag.
2. Remove the foam container from the rear storage compartment.
Coin/Pierce Jack Shown, Hex
Head Jack Similar
3. Place the flat tire in the storage compartment with the valve
stem down.
4. Place the jack and jack handle extension, if the vehicle has one,
in the foam container. 5. Place the foam container inside
the flat tire. Align the hole with
the stow rod.
6. Place the tool bag tether over the stow rod and the tool bag
rear of the flat tire.
7. Turn the retainer nut clockwise until tight.
8. Replace the load floor.
The load floor may not lay flat.
The compact spare is for temporary
use only. Replace the compact
spare tire with a full-size tire as
soon as you can.
Storing the Compact Spare Tire
and Tools
Reverse the instructions for
removing the spare tire and tools to
store the compact spare tire.

Black plate (67,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-67
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (–)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (–) Terminals
C. Dead Battery or Remote Positive (+) Terminal To disconnect the jumper cables
from both vehicles:
1. Disconnect the black
negative (−) cable from the
vehicle that had the dead
battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the covers over the positive (+) and negative (–)
terminals to their original
positions.
Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage to the vehicle. The
disabled vehicle should be towed
on a flatbed car carrier. Use
care when there is low ground
clearance and/or special
equipment.
Attempting to pull the vehicle
onto a flatbed without following
the proper steps could damage
the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑5.

Black plate (68,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-68 Vehicle Care
To load a vehicle onto a flatbed
carrier:
1. The vehicle must be on a flatsurface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace a
flat or damaged tire.
3. Place a 1.2 m (4 ft) X 102 mm
(4 in) X 102 mm (4 in) wood
beam (D) under the front cradle
crossmember (C), and on top of
both tow chains (E) to ensure
the tow chains do not come into
contact with the front fascia (A). Try to minimize the contact of
the chains with the flexible
air dam (B).
4. Ramps (B) are required for the
front fascia (C) to clear the
flatbed (A). The ramp height
should be approximately 102 mm
(4 in). Lower the flatbed onto the
set of ramps.
Notice: If ramps are not used, the
front fascia will come into contact
with the flatbed and may cause
damage. Always use ramps. 5. After the front tires are on the
flatbed adjust the flatbed upward
to provide additional clearance
between the air dam, fascia, and
flatbed.
6. When the fascia has enough clearance to clear the flatbed,
lower the flatbed, and finish
pulling the vehicle onto the
flatbed.
7. Secure the vehicle to theflatbed (B) using nonabrasive
straps (A) through all four wheel
openings and secure the straps
to the flatbed (B).

Black plate (69,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-69
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle–such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity
of the towing vehicle? Be
sure to read the tow
vehicle manufacturer's
recommendations.
.How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow.
.Does the vehicle have the
proper towing equipment?
See your dealer or trailering
professional for additional
advice and equipment
recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
Notice: If the vehicle is
towed with all four wheels
on the ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing” later in the section.

Black plate (70,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-70 Vehicle Care
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the gear shift lever in
P (Park).
3. Set the parking brake.
4. Remove the key from the ignition.
5. Secure the vehicle to the dolly.
6. Release the parking brake.
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.

Black plate (71,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-71
Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice:Do not use
petroleum-based, acidic,
or abrasive cleaning agents as
they can damage the vehicle's
paint, metal, or plastic parts.
If damage occurs, it would not be
covered by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product.
Notice: Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasivecleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Notice:
Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking
new, keep the vehicle garaged or
covered whenever possible.

Black plate (72,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-72 Vehicle Care
Protecting Exterior Bright Metal
Parts
Regularly clean bright metal parts
with water or chrome polish on
chrome or stainless steel trim,
if necessary.
For aluminum, never use auto or
chrome polish, steam, or caustic
soap to clean. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.
Cleaning Exterior Lamps/
Lenses and Emblems
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under "Washing
the Vehicle" later in this section.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a milddetergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they
are worn or damaged. Damage
can be caused by extreme dusty
conditions, sand, salt, heat, sun,
snow and ice.
Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen
them or thaw them. Damaged wiper
blades should be replaced. See
Wiper Blade Replacement on
page 10‑21
for more information.
Heavy snow or ice can overload the
wipers. If the wiper motor overheats,
the windshield wipers will stop until
the motor cools and the wiper
control is turned off. See Electrical
System Overload on page 10‑26 for
more information.
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. See Recommended Fluids
and Lubricants on page 11‑12.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.