dead battery BUICK ENCLAVE 2011 Owner's Manual

Black plate (52,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
9-52 Driving and Operating
Towing Equipment
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
.The rear bumper on the vehicle
is not intended for hitches. Do
not attach rental hitches or other
bumper-type hitches to it. Use
only a frame-mounted hitch that
does not attach to the bumper.
.Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If there
are, seal the holes when the
hitch is removed. If the holes are
not sealed, dirt, water, and
deadly carbon monoxide (CO)
from the exhaust can get into the
vehicle. SeeEngine Exhaust on
page 9‑25.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road if it
becomes separated from the hitch.
Leave enough slack so the rig can
turn. Never allow safety chains to
drag on the ground.
Trailer Brakes
Does the trailer have its own
brakes? Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Because the vehicle has antilock
brakes, do not tap into the vehicle's
brake system. If this is done, both
brake systems will not work well,
or at all.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice: Do not add anything
electrical to the vehicle unless
you check with your dealer first.
Some electrical equipment can
damage the vehicle and the
damage would not be covered
by the vehicle's warranty. Some
add-on electrical equipment can
keep other components from
working as they should.
Add-on equipment can drain the
vehicle's 12‐volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑30 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑30.

Black plate (66,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-66 Vehicle Care
{WARNING
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the redpositive (+) cable to the jump
start positive (+) post (B).
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery (A). 7. Connect one end of the black
negative (–) cable to the
negative (–) terminal of the good
battery (C).
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point (D).
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will
not start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.

Black plate (67,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-67
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (–)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (–) Terminals
C. Dead Battery or Remote Positive (+) Terminal To disconnect the jumper cables
from both vehicles:
1. Disconnect the black
negative (−) cable from the
vehicle that had the dead
battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the covers over the positive (+) and negative (–)
terminals to their original
positions.
Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage to the vehicle. The
disabled vehicle should be towed
on a flatbed car carrier. Use
care when there is low ground
clearance and/or special
equipment.
Attempting to pull the vehicle
onto a flatbed without following
the proper steps could damage
the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑5.

Black plate (6,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to
5 years/160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to
the nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.