service BUICK ENCLAVE 2014 Owner's Manual

Black plate (2,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
2014 Buick Enclave Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-27
Bulb Replacement . . . . . . . . . . 10-27
Electrical System . . . . . . . . . . . . 10-29
Wheels and Tires . . . . . . . . . . . 10-36
Jump Starting . . . . . . . . . . . . . . . 10-69
Towing the Vehicle . . . . . . . . . . 10-72
Appearance Care . . . . . . . . . . . 10-76
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCLAVE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for Buick
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Litho in U.S.A.
Part No. 22867653 B Second Printing©2013 General Motors LLC. All Rights Reserved.

Black plate (5,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Introduction v
*:This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9: Airbag Readiness Light
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
j: LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
g:Outside Power Foldaway
Mirrors
}: Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
t:Traction Control/StabiliTrak®
M:Windshield Washer Fluid

Black plate (17,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
In Brief 1-17
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.).
.www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio on page 7-9.
Portable Audio Devices
The vehicle has a 3.5 mm (1/8 in)
auxiliary input jack on the faceplate
and a USB port in the instrument
panel storage area. External
devices such as iPods, laptop
computers, MP3 players, CD
changers, USB storage devices, etc. can be connected to the
auxiliary port using a 3.5 mm (1/8 in)
input jack or the USB port
depending on the audio system.
If equipped, there are two USB
ports on the rear of the center
console that can be used for
charging only. They can charge
devices that draw 2.1 amps or less.
See the device’
s owner manual for
the specification.
See Auxiliary Devices on page 7-17.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled mobile
phone to make and receive
hands-free calls using the vehicle
audio system and controls.
The Bluetooth-enabled mobile
phone must be paired with the
in-vehicle Bluetooth system before it
can be used in the vehicle. Not all
phones will support all functions.
See Bluetooth on page 7-20.
Steering Wheel Controls
worc/x:Press to change
favorite radio stations, select tracks
on a CD, or navigate tracks or
folders on an iPod or USB device.
b/g: Press and hold to silence
the vehicle speakers only. Press
again to turn the sound on. Press to
interact with OnStar
®(if equipped)
or Bluetooth systems.

Black plate (23,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
In Brief 1-23
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Buick owners are automatically
enrolled in the Roadside Assistance
Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

Black plate (2,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
2-2 Keys, Doors, and Windows
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a replacement
key or additional key is needed.
If locked out of the vehicle, call
Roadside Assistance. SeeRoadside
Assistance Program on page 13-5. If equipped, with an active OnStar
subscription, an OnStar Advisor
may remotely unlock the vehicle.
See
“OnStar,” if equipped.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
With Remote Start and Power
Liftgate Shown, Without Similar
/(Remote Vehicle Start): For
vehicles with this feature, see
Remote Vehicle Start on page 2-4.

Black plate (10,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
2-10 Keys, Doors, and Windows
Power Liftgate Touch Pad
The liftgate can also be closed by
pressing
lnext to the liftgate
latch. Press
la second time
during the liftgate operation to
reverse the operation.
The power liftgate may be
temporarily disabled under extreme
temperatures or under low battery
conditions. If this occurs, the liftgate
can be operated manually.
If the vehicle is shifted out of
P (Park) while the liftgate power
function is in progress, it will continue to completion. If the
vehicle is shifted out of P (Park) and
accelerated before the power liftgate
latch closes, the liftgate may
reverse to the open position. Cargo
could fall out of the vehicle. Always
make sure the power liftgate is
closed and latched before
driving away.
If the power liftgate is used and the
liftgate support struts have lost
pressure, the taillamps will flash and
a chime will sound. The liftgate will
stay open temporarily, and then
slowly close. See a dealer for
service before using the liftgate if
this occurs.
Obstacle Detection Features
If an obstacle is encountered during
the power open or close cycle, a
warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the obstacle
the liftgate will resume normal
operation.
If more obstacles are encountered
on the same power cycle, the power
function deactivates. The liftgate
must be opened or closed manually
if this occurs. A message displays
on the Driver Information
Center (DIC) to indicate that the
liftgate is open. See
Door Ajar
Messages on page 5-31. After
removing the obstacles, manually
open the liftgate fully or close and
latch the liftgate. The liftgate will
resume normal power operation.
The vehicle also has pinch sensors
along the side edges of the liftgate.
If the sensors press against an
object while closing, the liftgate will
reverse direction and open fully. The
liftgate will remain open until it is
activated again or closed manually.
Do not force the liftgate open or
closed during a power cycle.

Black plate (12,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
2-12 Keys, Doors, and Windows
When the door is closed, the
security light stops flashing and
stays on solid for approximately
30 seconds. The content
theft-deterrent alarm is not
armed until the security light
goes off.
If the delayed locking feature is
active, the alarm is not activated
until all doors are closed and the
security light goes off.
.PressQwhen the driver door is
closed. The security light comes
on solid for approximately
30 seconds and then goes off.
The content theft-deterrent alarm
is not armed until the security
light goes off.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual
door lock.
If a locked door is opened without
using the RKE transmitter, a
10-second pre-alarm occurs. The
horn chirps and the lights flash.
If the key is not placed in the ignition and turned to START or the
door is not unlocked by pressing
Q
during the 10-second pre-alarm, the
alarm goes off. The headlamps flash
and the horn sounds for about
30 seconds, then turns off to save
the battery power.
The vehicle can be started with the
correct ignition key if the alarm has
been set off.
To avoid setting off the alarm by
accident:
.Lock the vehicle with the door
key after the doors are closed.
.Unlock the door with the RKE
transmitter. Unlocking a door any
other way sets off the alarm if
the system has been armed.
Press
Kor place the key in the
ignition and turn it to START to turn
off the alarm.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower the driver side window, and open
the driver door.
2. Press
Q.
3. Get out of the vehicle, close the door, and wait for the security
light to go out.
4. Reach in through the window, unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should, but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10-30.
If the alarm does not sound or the
headlamps do not flash, see your
dealer for service.

Black plate (13,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Keys, Doors, and Windows 2-13
Immobilizer
SeeRadio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light comes on if there
is a problem with arming or
disarming the theft-deterrent
system. When the PASS-Key III+ system
senses an incorrect key, the vehicle
does not start. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel comes on when trying to start
the vehicle, there may be a problem
with the theft-deterrent system. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key and check
the fuses. See
Fuses and Circuit
Breakers on page 10-30 for
additional information. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer who can
service the PASS-Key III+ to have a
new key made. In an emergency,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13-5. It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
to the vehicle. The following
procedure is for programming
additional keys only. If all currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the already programmed key in the ignition and start the
engine. If the engine does not
start, see your dealer for service.

Black plate (14,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
2-14 Keys, Doors, and Windows
3. After the engine has started, turnthe key to LOCK/OFF, and
remove the key.
4. Insert the key to be programmed and turn it to the ON/RUN
position within five seconds of
the original key being turned to
the LOCK/OFF position.
The security light turns off once
the key has been programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If the PASS-Key III+ key is lost or
damaged, see your dealer or a
locksmith to have a new key made.
The SERVICE THEFT
DETERRENT SYSTEM message
displays on the Driver Information
Center (DIC) when there is a
problem with the theft-deterrent
system. See Security Messages on
page 5-37 for additional information.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
To adjust each mirror:
1. Press (1) or (2) to select the mirror.
2. Press on the control pad to adjust the mirror.
3. Press (1) or (2) again to deselect the mirror.