towing BUICK ENCLAVE 2014 Owner's Manual

Black plate (1,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
2014 Buick Enclave Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-21
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-16
Windows . . . . . . . . . . . . . . . . . . . . . 2-17
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-22
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-47
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-12
Rear Seat Infotainment . . . . . . . 7-18 Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Settings . . . . . . . . . . . . . . . . . . . . . . 7-27
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . 7-30
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Maintenance . . . . . . . . . . . . . . . . . . . 8-9
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Trailer Towing . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-53

Black plate (2,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
2014 Buick Enclave Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-27
Bulb Replacement . . . . . . . . . . 10-27
Electrical System . . . . . . . . . . . . 10-29
Wheels and Tires . . . . . . . . . . . 10-36
Jump Starting . . . . . . . . . . . . . . . 10-69
Towing the Vehicle . . . . . . . . . . 10-72
Appearance Care . . . . . . . . . . . 10-76
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (14,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
1-14 In Brief
Climate Controls
1. Driver and Passenger SideTemperature Controls
2. Air Delivery Mode Controls
3. SYNC (Synchronized Temperature)
4. AUTO (Automatic Operation)
5. REAR (Rear Climate Control)
6. Defrost
7. Rear Window Defogger
8. Fan Control 9. Recirculation
10. Air Conditioning
See
Dual Automatic Climate Control
System on page 8-1. For more
information about the rear climate
control, see Rear Climate Control
System on page 8-6 orRear
Climate Control System (with Rear
Seat Audio) on page 8-7.
Transmission
Electronic Range Select
(ERS) Mode
ERS mode allows you to choose the
top-gear limit of the transmission
and the vehicle's speed while
driving downhill or towing a trailer.
The vehicle has an electronic shift
position indicator within the
instrument cluster. When using the
ERS mode a number will display
next to the L, indicating the current
gear that has been selected.
To use this feature:
1. Move the shift lever to L (Low).
2. Press the plus/minus button on
the shift lever, to increase or
decrease the gear range
available.
See Manual Mode on page 9-24.

Black plate (33,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Seats and Restraints 3-33
Warning (Continued)
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag off indicator is lit.
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts”and“Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See
Adding Equipment to
the Airbag-Equipped Vehicle on
page 3-34 for more information
about modifications that can affect
how the system operates.
A wet seat can affect the
performance of the passenger
sensing system. Here is how:.The passenger sensing system
may turn off the passenger
airbag when liquid is soaked into
the seat. If this happens, the off
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will turn on the
passenger airbag while a child
restraint or child occupant is on the seat. If the passenger airbag
is turned on, the on indicator will
be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5-15 for
important safety information.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired remove the object from
the seat.
{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.

Black plate (18,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
5-18 Instruments and Controls
{Caution
Modifications made to the engine,
transmission, exhaust, intake,
or fuel system of the vehicle or
the replacement of the original
tires with other than those of the
same Tire Performance Criteria
(TPC) can affect the vehicle's
emission controls and can cause
this light to come on.
Modifications to these systems
could lead to costly repairs not
covered by the vehicle warranty.
This could also result in a failure
to pass a required Emission
Inspection/Maintenance test. See
Accessories and Modifications on
page 10-3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required. The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See
Filling the Tank on
page 9-44. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.

Black plate (20,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
5-20 Instruments and Controls
MetricEnglish
This light should come on briefly
when the ignition key is turned to
ON/RUN. If it does not come on
then, have it fixed so it will be ready
to warn if there is a problem.
This light may also come on due to
low brake fluid. See Brake Fluid on
page 10-22.
When the ignition is on, the brake
system warning light will also come
on when the parking brake is set.
The light will stay on if the parking
brake does not release fully. If it
stays on after the parking brake is
fully released, it means there is a
brake problem.
If the light comes on while driving,
pull off the road and stop carefully.
Make sure the parking brake is fully released. The pedal may be harder
to push or, the pedal may go closer
to the floor. It may take longer to
stop. If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-72.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
The brake message remains on until
any DIC button is pressed. The
brake light remains on until the
problem is fixed. See Brake System
Messages on page 5-31.
Antilock Brake System
(ABS) Warning Light
The ABS warning light comes on
briefly when the ignition key is
turned to ON/RUN. This is normal.
If the light does not come on then,
have it fixed so it will be ready to
warn you if there is a problem.
If the light stays on, turn the ignition
to LOCK/OFF. If the light comes on
while driving, stop as soon as
possible and turn the ignition off.
Then start the engine again to reset
the system. If the light still stays on,
or comes on again while driving, the
vehicle needs service. If the regular
brake system warning light is not
on, there are still brakes, but no
antilock brakes. If the regular brake
system warning light is also on,

Black plate (2,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
9-2 Driving and Operating
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-46
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-46
Trailer Towing . . . . . . . . . . . . . . . . 9-49
Towing Equipment . . . . . . . . . . . 9-51
Conversions and Add-Ons
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . 9-53
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (9,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Driving and Operating 9-9
Warning (Continued)
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems”.
For more information about
carbon monoxide, see Engine
Exhaust on page 9-21.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
Traction
Control/Electronic Stability Control
on page 9-28.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see Towing the Vehicle on
page 10-72.

Black plate (11,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Driving and Operating 9-11
“Steps for Determining Correct
Load Limit–
1.
Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the "XXX"
amount equals 1400 lbs. and
there will be five 150 lb
passengers in your vehicle,
the amount of available cargoand luggage load capacity is
650 lbs. (1400-750 (5 x 150)
= 650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual
to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.”
See Trailer Towing on page 9-49
for important information on
towing a trailer, towing safety
rules and trailering tips.Example 1
1.
Vehicle Capacity Weight for
Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant Weight @
68 kg (150 lbs) × 2 = 136 kg
(300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).

Black plate (19,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Driving and Operating 9-19
All these features will work when the
key is in the ON/RUN or ACC/
ACCESSORY positions.
Shifting Into Park
1. Hold the brake pedal down andset the parking brake. See
Parking Brake on page 9-27 for
more information.
2. Move the shift lever into P (Park) by holding in the button on the
shift lever and pushing the shift
lever all the way toward the front
of the vehicle.
3. Turn the ignition key to LOCK/OFF.
4. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9-19. If you are towing a
trailer, see Driving Characteristics
and Towing Tips on page 9-46. If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
regular brake pedal down. Then,
see if you can move the shift lever
away from P (Park) without first
pushing the button.
If you can, it means that the shift
lever was not fully locked in
P (Park).
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see
“Shifting Into Park”
listed previously.