infotainment BUICK ENCLAVE 2020 Owner's Manual

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Customer Information 353repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company. In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information Service Manuals Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature Owner ’ s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’ s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’ s manuals, warranty
manuals, infotainment manuals, and portfolios. Portfolios include an
owner ’ s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday – Friday, 8:00 a.m. – 6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Customer Information 357To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner. OnStar If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle ’ s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See OnStar Additional Information
0 360 .
Infotainment System If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
OnStar 359Press
= to:
.
Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
.
Give OnStar Turn-by-Turn
Navigation voice commands.
.
Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Q to connect to an
Advisor to:
.
Verify account information or
update contact information.
.
Get driving directions. .
Receive a Diagnostic check of
the vehicle's key operating
systems.
.
Receive Roadside Assistance.
.
Manage Wi-Fi Settings,
if equipped.
Press
> to get a priority connection
to an OnStar Advisor available
24/7 to:
.
Get help for an emergency.
.
Be a Good Samaritan or
respond to an AMBER Alert.
.
Get assistance in severe
weather or other crisis situations
and find evacuation routes. OnStar Services Emergency Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
> for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
OnStar 361.
Press
Q to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 354 .
Services for People with
Disabilities Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN) A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
366 Connected Services
Connected
Services Connected Services Navigation . . . . . . . . . . . . . . . . . . . . 366
Connections . . . . . . . . . . . . . . . . . . 367
Diagnostics . . . . . . . . . . . . . . . . . . . 368
Connected Services Navigation Navigation requires a specific
OnStar or connected service plan.
Press
Q to receive Turn-by-Turn
directions or have them sent to the
vehicle ’ s navigation screen,
if equipped.
Turn-by-Turn Navigation 1. Press
Q to connect to an
Advisor.
2. Request directions to be
downloaded to the vehicle.
3. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
= to open the OnStar app on the infotainment
display. For other vehicles press
=as follows.
Cancel Route
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Cancel route. ” System
responds: “ Do you want to
cancel directions? ”
3. Say “ Yes. ” System responds:
“ OK, request completed, thank
you, goodbye. ”
Route Preview
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Route preview. ” System
responds with the next three
maneuvers.
Repeat
1. Press
= . System responds:
“ OnStar ready, ” then a tone.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Connected Services 3672. Say “ Repeat. ” System
responds with the last direction
given, then responds with
“ OnStar ready, ” then a tone.
Get My Destination
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Get my destination. ”
System responds with the
address and distance to the
destination, then responds with
“ OnStar ready, ” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle ’ s navigation screen,
if equipped.
Press
Q , then ask the Advisor to
download directions to the vehicle ’ s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
.
Change the default name of the
SSID (Service Set Identifier).
This is your network ’ s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot
information, press
= to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or
password, press
Q or call
1-888-4ONSTAR to connect
with an Advisor. On some

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Index 371Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cluster, Instrument . . . . . . . . 111, 114
Collision Damage Repair . . . . . . . 351
Compact Spare Tire . . . . . . . . . . . . 309
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compass . . . . . . . . . . . . . . . . . . . . . . . 105
Connected Services
Connections . . . . . . . . . . . . . . . . . . 367
Diagnostics . . . . . . . . . . . . . . . . . . . 368
Navigation . . . . . . . . . . . . . . . . . . . . 366
Connections
Connected Services . . . . . . . . . . 367
Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 200
Control of a Vehicle . . . . . . . . . . . . . 167
Convex Mirrors . . . . . . . . . . . . . . . . . . 30
Coolant
Engine Temperature Gauge . . .118
Cooling . . . . . . . . . . . . . . . . . . . . 156, 160
Cooling System . . . . . . . . . . . . . . . . . 258
Courtesy Lamps . . . . . . . . . . . . . . . . 151
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 350
Cruise Control . . . . . . . . . . . . . . . . . . 203
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cruise Control, Adaptive . . . . . . . . 206 Cupholders . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . 347
Offices . . . . . . . . . . . . . . . . . . . . . . . . 346
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 347
Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 353
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 344
Cybersecurity . . . . . . . . . . . . . . . . . . . 356
D Damage Repair, Collision . . . . . . . 351
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 357
OnStar . . . . . . . . . . . . . . . . . . . . . . . 357
Data Recorders, Event . . . . . . . . . 356
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 166
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics
Connected Services . . . . . . . . . . 368
Distracted Driving . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . 151 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 130
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 343
Drive Systems
All-Wheel Drive . . . . . . . . . . 197, 267
Driver Assistance Systems . . . . . 214
Driver Information
Center (DIC) . . . . . . . . . . . . . 130, 133
Driver Mode Control . . . . . . . . . . . . 202
Driving
Assistance Systems . . . . . . . . . . 220
Better Fuel Economy . . . . . . . . . 165
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 234
Defensive . . . . . . . . . . . . . . . . . . . . . 166
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 166
Hill and Mountain Roads . . . . . . 174
If the Vehicle is Stuck . . . . . . . . . 176
Loss of Control . . . . . . . . . . . . . . . 168
Off-Road . . . . . . . . . . . . . . . . . . . . . 169
Off-Road Recovery . . . . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 177
Wet Roads . . . . . . . . . . . . . . . . . . . 173
Winter . . . . . . . . . . . . . . . . . . . . . . . . 175

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Index 373Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 273
Fuses and Circuit Breakers . . . 273
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 277
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
G Garage Door Opener . . . . . . . . . . . 142
Programming . . . . . . . . . . . . . . . . . 142
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 269
Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . .118
Engine Oil Temperature . . . . . . . .118
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Odometer . . . . . . . . . . . . . . . . . . . . . .116
Speedometer . . . . . . . . . . . . . . . . . .116
Tachometer . . . . . . . . . . . . . . . . . . . .116
Trip Odometer . . . . . . . . . . . . . . . . .116
Voltmeter . . . . . . . . . . . . . . . . . . . . . .119
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .110
General Information
Service and Maintenance . . . . . 326
Towing . . . . . . . . . . . . . . . . . . . . . . . . 234 General Information (cont'd)
Vehicle Care . . . . . . . . . . . . . . . . . . 248
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 96
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 347
H Hazard Warning Flashers . . . . . . . 150
Head Restraints . . . . . . . . . . . . . . . . . 40
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 271
Automatic . . . . . . . . . . . . . . . . . . . . . 149
Bulb Replacement . . . . . . . . . . . . 271
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 149
Flash-to-Pass . . . . . . . . . . . . . . . . . 148
High-Beam On Light . . . . . . . . . . 129
High/Low Beam Changer . . . . . 148
Lamps On Reminder . . . . . . . . . 129
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 51
Steering Wheel . . . . . . . . . . . . . . . 102
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated Mirrors . . . . . . . . . . . . . . . . . . . 31
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 185
Heating . . . . . . . . . . . . . . . . . . . . 156, 160 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 272
High-Beam On Light . . . . . . . . . . . . 129
High-Speed Operation . . . . . . . . . . 289
Hill and Mountain Roads . . . . . . . . 174
Hill Start Assist (HSA) . . . . . . . . . . 200
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 55
HVAC . . . . . . . . . . . . . . . . . . . . . . 156, 160
I Ignition Positions . . . . . . . . . . . . . . . 181
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 29
Indicator
Pedestrian Ahead . . . . . . . . . . . . 126
Vehicle Ahead . . . . . . . . . . . . . . . . 126
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 76
Information
Publication Ordering . . . . . . . . . . 353
Infotainment . . . . . . . . . . . . . . . . . . . . 155
Infotainment System . . . . . . . . . . . . 357
Instrument Cluster . . . . . . . . . 111, 114
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 32
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Index 377Seat Belts (cont'd)
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Extender . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 55
Lap-Shoulder Belt . . . . . . . . . . . . . . 57
Reminders . . . . . . . . . . . . . . . . . . . . 120
Replacing after a Crash . . . . . . . . 61
Use During Pregnancy . . . . . . . . . . 59
Seats
Head Restraints . . . . . . . . . . . . . . . . 40
Heated and Ventilated Front . . . . 46
Heated, Rear . . . . . . . . . . . . . . . . . . . 51
Lumbar Adjustment, Front . . . . . . 42
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power Adjustment, Front . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . . 43
Third Row Seat . . . . . . . . . . . . . . . . . 51
Securing Child Restraints . . . . 91, 93
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 129
OnStar . . . . . . . . . . . . . . . . . . . . . . . 360
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 28
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories and
Modifications . . . . . . . . . . . . . . . . 249 Service (cont'd)
Doing Your Own Work . . . . . . . . 249
Maintenance Records . . . . . . . . 339
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 326
Parts Identification . . . . . . . . . . . . 340
Scheduling Appointments . . . . . 349
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 125
Services
Special Application . . . . . . . . . . . 333
Servicing the Airbag . . . . . . . . . . . . . 72
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 186
Out of Park . . . . . . . . . . . . . . . . . . . 187
Side Blind Zone Alert (SBZA) . . . 226
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 150
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 309
Special Application Services . . . . 333
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 341
Speedometer . . . . . . . . . . . . . . . . . . . 116
Sport Mode Light . . . . . . . . . . . . . . . 125
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 127
Start Assist, Hill . . . . . . . . . . . . . . . . . 200 Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 267
Starting the Engine . . . . . . . . . . . . . 183
Steering . . . . . . . . . . . . . . . . . . . . . . . . 167
Heated Wheel . . . . . . . . . . . . . . . . 102
Wheel Adjustment . . . . . . . . . . . . 102
Wheel Controls . . . . . . . . . . . . . . . 102
Stop/Start System . . . . . . . . . . . . . . 184
Storage Areas
Cargo Management System . . . . 97
Center Console . . . . . . . . . . . . . . . . . 97
Glove Box . . . . . . . . . . . . . . . . . . . . . . 96
Roof Rack System . . . . . . . . . . . . . . 99
Sunglasses . . . . . . . . . . . . . . . . . . . . . 97
Storage Compartments . . . . . . . . . . 96
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 176
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 36
Sunglass Storage . . . . . . . . . . . . . . . . 97
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Engine Air Filter Life . . . . . . . . . . 257
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 221
Infotainment . . . . . . . . . . . . . 155, 357
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 99