steering wheel BUICK ENCORE 2013 Owner's Guide

Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-20 Infotainment System
2. Select Phone Menu.
3. Select Phone Book.
4. Select Search.
5. Search through the list byselecting the letter group the
phone book entry begins with.
To continue scrolling through the
entire list, turn the TUNE/
MENU knob.
6. Select the name or number you want to call.
To make a call using the Call
List menu:
1. Press and hold
5.
2. Turn the TUNE/MENU knob to select the Incoming Calls,
Outgoing Calls, or Missed
Call list.
3. Select the name or number you want to call. Making a Call Using a Telephone
Number
To make a call:
1. Press the TUNE/MENU knob.
2. Turn the TUNE/MENU knob to
select Enter Number.
3. Select the numbers to be dialed.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
To accept the incoming call, turn the
TUNE/MENU knob to “Answer”and
press TUNE/MENU, or press
b/g
on the steering wheel controls.
To decline the incoming call, turn
the TUNE/MENU knob to “Decline”
and press TUNE/MENU, or
press
b/gon the steering wheel
controls. Call Waiting
Call waiting must be supported on
the mobile phone and enabled by
the wireless service carrier to work.
To accept the incoming call, turn the
TUNE/MENU knob to
“Answer”and
press TUNE/MENU, or press
bor
b/gon the steering wheel
controls.
To decline the incoming call, turn
the TUNE/MENU knob to “Decline”
and press TUNE/MENU, or
press
$/ion the steering wheel
controls.
1. Press
5.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three-way
calling must be supported on the
mobile phone and enabled by the
wireless service carrier to work.

Black plate (21,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-21
To start a conference call while in
a call:
1. Press TUNE/MENU and selectEnter Number.
2. Enter the character sequence then select call.
3. After the call has been placed, press TUNE/MENU and choose
Merge Calls.
4. To add more callers to the conference call, repeat Steps
1–3. The number of callers that
can be added is limited by your
wireless service carrier.
To disconnect from one caller while
in a conference call, select Detach
Number from the menu and select
the number to hang up on.
Ending a Call
Press TUNE/MENU and select
Hang Up, or press
$/ion the
steering wheel controls. To Mute a Call
Press TUNE/MENU and select
Mute Call.
To Cancel Mute
Press TUNE/MENU and select
Mute Call.
Dual Tone Multi-Frequency (DTMF)
Tones
The UHP system can send numbers
during a call. This is used when
calling a menu driven phone
system.
To access this system:
1. Press TUNE/MENU and select
Enter Number.
2. Enter the character sequence.
Operating UHP Using Voice
Control (If Equipped)
The voice control of the UHP
system enables you to operate
several functions of the mobile
phone using your voice. The UHP
system uses voice commands to
control the system and dial phone numbers. After input of the
command, the infotainment system
guides you through the dialogue
with appropriate questions and
feedback to achieve the desired
action. The commands and
numbers can be spoken without a
pause between the individual words.
In addition you can save telephone
numbers under a name tag that is
selectable by you. The telephone
connection can be set up with
this name.
In the event of incorrect operation or
incorrect codes, the voice control
gives you voice feedback and
requests you to re-enter the desired
command. Apart from this, the voice
control acknowledges important
commands and will ask if
necessary.
In order that calls made inside the
vehicle do not lead to unintentional
triggering of the mobile phone, the
voice control does not start until it
has been activated.

Black plate (22,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-22 Infotainment System
Activating the Voice Control
For vehicles without a navigation
system, press
borb/gon the
steering wheel to activate the voice
control of the UHP system.
For vehicles with a navigation
system, press
borb/gon the
steering wheel to activate the voice
control of the UHP system. The
system responds with a tone. After
the tone, say ”Phone.“
For the duration of the dialogue, any
audio source that is active is muted,
and any traffic news fade-in is
canceled.
Adjusting the Volume for Voice
Output
Turn the volume knob of the
infotainment system or press
the + / - buttons on the steering
wheel. Canceling Dialogue
Any of the following will deactivate
the voice control and cancel the
dialogue:
.Press$/ion the steering
wheel controls.
.Enter the command “Cancel.”
.Do not enter a command for
some time.
.The command is unrecognized
after three tries.
Main Menu Commands
The UHP system has a set of main
menu commands that are available
when voice control is first started.
After the voice control is activated, a
short tone indicates that the voice
control system is waiting for a
command.
Available commands:
.“Dial”
.“Call”
.“Re-dial”
.“Save”
.“Delete”
.“Directory”
.“Pair”
.“Select device”
.“Voice feedback”
.“Help”
.“Cancel”
Frequently Used Commands
Here is a list of frequently used
commands:
.“Help”: the dialogue is
terminated and all commands
available in the current context
are enumerated.
.“Cancel”: the voice control is
deactivated.
.“Yes”: a suitable action is
triggered depending on the
context.
.“No”: a suitable action is
triggered depending on the
context.

Black plate (3,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Climate Controls 8-3
Dual Automatic Climate Control System
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
English Shown, Metric Similar
1. Driver and Passenger Heated Seats (If Equipped)
2. Driver and Passenger Temperature Controls
3. Air Delivery Modes
4. Heated Steering Wheel (If Equipped)
5. Recirculation 6. Air Conditioning
7. Fan Controls
8. Rear Window Defogger
9. Defrost
10. AUTO (Automatic Operation)Automatic Operation
The system automatically controls
the fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to
the desired temperature.
When the AUTO indicator light is
on, the system is in full automatic
operation. If the air delivery mode or
fan setting is manually adjusted, the
auto indicator turns off and displays
will show the selected settings.
To place the system in automatic
mode do the following:
1. Press AUTO.
2. Set the temperature. Allow the
system time to stabilize. Then
adjust the temperature as
needed for best comfort.
To improve fuel efficiency and to
cool the vehicle faster,
recirculation may be
automatically selected in warm
weather. The recirculation light

Black plate (5,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Climate Controls 8-5
Rear Window Defogger
=(Rear Window Defogger):
Press to turn the rear window
defogger on or off.
The rear window defogger turns off
automatically after about
10 minutes. If turned on again it
runs for about five minutes before
turning off.
The rear window defogger can be
set to automatic operation; see
“Climate and Air Quality” under
Vehicle Personalization on
page 5-31. When auto rear defog is
selected, the rear window defogger
turns on automatically when the
interior temperature is cold and the
outside temperature is about 4°C
(40°F) and below. The auto rear
defogger turns off automatically
after about 10 minutes. At higher
speeds, the rear window defogger
may stay on continuously.
For vehicles with heated outside
rearview mirrors, they turn on when
the rear window defogger button is on and help to clear fog or frost from
the surface of the mirrors. See
Heated Mirrors on page 2-12.
Notice:
Do not try to clear frost
or other material from the inside
of the front windshield and rear
window with a razor blade or
anything else that is sharp. This
may damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.
MorL(Heated Seats, If
Equipped): Press to turn the
heated seats on or off. See Heated
Front Seats on page 3-8.
((Heated Steering Wheel, If
Equipped): Press to turn the
heated steering wheel on or off. See
Heated Steering Wheel on
page 5-3.
Remote Start Climate Control
Operation: For vehicles with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely. The system uses the driver
’s
previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light does
not come on during a remote start.
If the vehicle has front heated seats,
they may come on during a remote
start. The heated seat indicator
lights do not come on during a
remote start. See Remote Vehicle
Start on page 2-5 andHeated Front
Seats on page 3-8.
Sensors
The solar sensor, located on top of
the instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.

Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Driving and Operating 9-1
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 9-2
Driving Environment . . . . . . . . . . 9-2
Vehicle Design . . . . . . . . . . . . . . . . 9-2
Distracted Driving . . . . . . . . . . . . . 9-3
Defensive Driving . . . . . . . . . . . . . 9-4
Drunk Driving . . . . . . . . . . . . . . . . . 9-4
Control of a Vehicle . . . . . . . . . . . 9-4
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-4
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-6
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-15
Ignition Positions . . . . . . . . . . . . 9-15
Starting the Engine . . . . . . . . . . 9-17
Engine Heater . . . . . . . . . . . . . . . 9-18
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-19
Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-22
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-22
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-23
Automatic Transmission
Automatic Transmission . . . . . 9-23
Manual Mode . . . . . . . . . . . . . . . . 9-25
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-26
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-26
Parking Brake . . . . . . . . . . . . . . . 9-27
Brake Assist . . . . . . . . . . . . . . . . . 9-27
Hill Start Assist (HSA) . . . . . . . 9-28
Ride Control Systems
Traction Control System (TCS) . . . . . . . . . . . . . . 9-28
StabiliTrak
®System . . . . . . . . . 9-30
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-32
Object Detection Systems
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 9-34
Ultrasonic Parking Assist . . . . 9-36
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-38
Lane Departure Warning (LDW) . . . . . . . . . . . . . 9-40

Black plate (5,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Driving and Operating 9-5
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.See your dealer if there is a
problem.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.

Black plate (6,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-6 Driving and Operating
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible. If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)

Black plate (8,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-8 Driving and Operating
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill.
Steering may also be affected
when ignition is off. You could(Continued)
WARNING (Continued)
crash. Always have the engine
running and the vehicle in gear
when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip. Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, but
apply the brakes sooner than when
on dry pavement. See
Antilock
Brake System (ABS) on page 9-26.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in

Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-10 Driving and Operating
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control System (TCS) on
page 9-28.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10-64.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it may
properly carry: the Tire and
Loading Information label and
the Certification label.