door lock BUICK ENCORE 2013 Owner's Guide

Black plate (69,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-69
calcium, or sodium chloride.
These chlorides are used on
roads for conditions such as ice
and dust. Always wash the
chrome with soap and water after
exposure.
Notice:To avoid surface damage,
do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect the front and rear
suspension and steering system for
damaged, loose, or missing parts or
signs of wear. Inspect the power
steering for proper hook-up, binding, leaks, cracks, chafing, etc. Visually
check constant velocity joints,
rubber boots, and axle seals for
leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
Use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.

Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
13-20 Customer Information
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation; about
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology inGM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
14-2 OnStar
Press the OnStar Emergency
button
>to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in most crashes,
even if help cannot be requested.
Press
>to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations before first
responders arrive.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if equipped. OnStar can unlock the
vehicle doors remotely, if equipped
with automatic door locks, and can
help police locate the vehicle if it is
stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Press
Qto receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
The OnStar mapping database is
continuously updated. For coverage
maps, see www.onstar.com (U.S.)
www.onstar.ca (Canada).
Turn-by-Turn Navigation
1. PressQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.

Black plate (5,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, press
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.In the U.S. see www.onstar.com
(U.S.) or call 1-888-4-ONSTAR.
(1-888-466-7827).
.In Canada see www.onstar.ca
(Canada) or call
1-888-4-ONSTAR.
(1-888-466-7827).
.TTY 1-877-248-2080.
.PressQto speak with an
Advisor.

Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in English, French or
Spanish. Press
Qand ask an
Advisor. Advisors can speak
English, French or Spanish.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.

Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-1
A
About Driving the Vehicle . . . . . . . . . iv
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-47
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-10
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-34
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-28
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-29
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-28
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . . 3-25
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Passenger Status Indicator . . . 5-12
Readiness Light . . . . . . . . . . . . . . 5-12
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-33
System Check . . . . . . . . . . . . . . . . 3-23
Alarm Vehicle Security . . . . . . . . . . . . . . . 2-9
All-Wheel Drive . . . . . . . . . 10-20, 9-26
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-11
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . . 5-17 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-67
Interior . . . . . . . . . . . . . . . . . . . . . . 10-70
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Seat . . . . . . . . . . . . . . . . . . . . 3-14
Assistance Program,
Roadside . . . . . . . . . . . . . . 13-7, 13-11
Audio Players . . . . . . . . . . . . . . . . . 7-11 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio System
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . . 9-23
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-25
Shift Lock ControlFunction Check . . . . . . . . . . . 10-20
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-13

Black plate (3,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-3
Climate Control Systems . . . . . . . 8-1Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-3
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . . 5-9
Collision Damage Repair . . . . . 13-14
Compact Spare Tire . . . . . . . . . . 10-61
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-26
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-11
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-12
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . . . 10-11 Engine Messages . . . . . . . . . . . . 5-27
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13 Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cruise Control . . . . . . . . . . . . . . . . . 9-32 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-2
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information
Service PublicationsOrdering Information . . . . . . 13-16
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-2, 13-4
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Indicator Light . . . . . . . . . . . . . . . . 5-21
Defensive Driving . . . . . . . . . . . . . . . 9-4 Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-13
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-3
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-27
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems
All-Wheel Drive . . . . . . . 10-20, 9-26
Driver Behavior . . . . . . . . . . . . . . . . . 9-2
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-22
Driving Defensive . . . . . . . . . . . . . . . . . . . . . . 9-4
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Environment . . . . . . . . . . . . . . . . . . . 9-2
For Better Fuel Economy . . . . . 1-20
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5

Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-7
LightsAirbag Readiness . . . . . . . . . . . . . 5-12
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-17
Brake System Warning . . . . . . . 5-16
Charging System . . . . . . . . . . . . . 5-13
Cruise Control . . . . . . . . . . . . . . . . 5-22
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 5-21
Engine Coolant Temperature Warning . . . . . . . 5-19
Engine Oil Pressure . . . . . . . . . . 5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-22
High-Beam On . . . . . . . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Immobilizer . . . . . . . . . . . . . . . . . . . 5-21
Lane Departure Warning . . . . . . 5-18
Low Fuel Warning . . . . . . . . . . . . 5-21
Safety Belt Reminders . . . . . . . . 5-11
StabiliTrak
®OFF . . . . . . . . . . . . . 5-18
Tire Pressure . . . . . . . . . . . . . . . . . 5-20
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-19
Traction Off . . . . . . . . . . . . . . . . . . . 5-18
Warning, Power Steering . . . . . 5-17 Locks
Automatic Door . . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-21
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance Schedule Recommended Fluids
and Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-25
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6 Messages
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-26
Brake System . . . . . . . . . . . . . . . . 5-26
Compass . . . . . . . . . . . . . . . . . . . . . 5-26
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-27
Engine Cooling System . . . . . . . 5-27
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-27
Engine Power . . . . . . . . . . . . . . . . 5-27
Fuel System . . . . . . . . . . . . . . . . . . 5-28
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Object Detection System . . . . . 5-28
Ride Control System . . . . . . . . . . 5-29
Service Vehicle . . . . . . . . . . . . . . . 5-30
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Transmission . . . . . . . . . . . . . . . . . 5-31
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-25
Vehicle Reminder . . . . . . . . . . . . . 5-31
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-13
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-12
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-11
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-12
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-12

Black plate (8,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-8 INDEX
Mirrors (cont'd)Manual Rearview . . . . . . . . . . . . . 2-13
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Tilt in Reverse . . . . . . . . . . . . . . . . 2-13
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-43
Multi-band Antenna . . . . . . . . . . . . 7-11
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-15
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-28
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-20 Older Children, Restraints . . . . . 3-35
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-21
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Ordering Service Publications . . . . . . . . 13-16
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheating, Engine . . . . . . . . . . 10-15
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-36
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Brake and P (Park)Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . . 9-22
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-12
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-29
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-16
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-6