steering BUICK ENCORE 2013 Workshop Manual

Black plate (16,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
13-16 Customer Information
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-28.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.

Black plate (6,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-6 INDEX
HeatedSteering Wheel . . . . . . . . . . . . . . . . 5-3
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-12
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-21
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-28
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-15
I
Ignition Positions . . . . . . . . . . . . . . 9-15
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-21
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-10 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 5-18
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-37 Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-20
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-61
K
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-37
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-4 Lamps (cont'd)
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate . . . . . . . . . . . . . . . 10-26
Malfunction Indicator . . . . . . . . . 5-14
Messages . . . . . . . . . . . . . . . . . . . . 5-28
On Reminder . . . . . . . . . . . . . . . . . 5-22
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lane Departure Warning . . . . . . . 9-40
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Lap-Shoulder Belt . . . . . . . . . . . . . 3-16
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-48
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-43
Liftgate Carbon Monoxide . . . . . . . . . . . . . . 2-8
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5

Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-7
LightsAirbag Readiness . . . . . . . . . . . . . 5-12
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-17
Brake System Warning . . . . . . . 5-16
Charging System . . . . . . . . . . . . . 5-13
Cruise Control . . . . . . . . . . . . . . . . 5-22
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 5-21
Engine Coolant Temperature Warning . . . . . . . 5-19
Engine Oil Pressure . . . . . . . . . . 5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-22
High-Beam On . . . . . . . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Immobilizer . . . . . . . . . . . . . . . . . . . 5-21
Lane Departure Warning . . . . . . 5-18
Low Fuel Warning . . . . . . . . . . . . 5-21
Safety Belt Reminders . . . . . . . . 5-11
StabiliTrak
®OFF . . . . . . . . . . . . . 5-18
Tire Pressure . . . . . . . . . . . . . . . . . 5-20
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-19
Traction Off . . . . . . . . . . . . . . . . . . . 5-18
Warning, Power Steering . . . . . 5-17 Locks
Automatic Door . . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-21
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance Schedule Recommended Fluids
and Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-25
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6 Messages
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-26
Brake System . . . . . . . . . . . . . . . . 5-26
Compass . . . . . . . . . . . . . . . . . . . . . 5-26
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-27
Engine Cooling System . . . . . . . 5-27
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-27
Engine Power . . . . . . . . . . . . . . . . 5-27
Fuel System . . . . . . . . . . . . . . . . . . 5-28
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Object Detection System . . . . . 5-28
Ride Control System . . . . . . . . . . 5-29
Service Vehicle . . . . . . . . . . . . . . . 5-30
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Transmission . . . . . . . . . . . . . . . . . 5-31
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-25
Vehicle Reminder . . . . . . . . . . . . . 5-31
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-13
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-12
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-11
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-12
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-12

Black plate (9,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-9
Power (cont'd)Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seat Armrest . . . . . . . . . . . . . 3-14
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10 Rear Vision Camera (RVC) . . . . 9-38
Rear Window Washer/Wiper . . . . 5-4
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Automatic Dimming . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-11
Records Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-64
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-26
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-35
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-35
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-48 Replacing Safety Belt
System Parts after a Crash . . . 3-22
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-41
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Reverse Tilt Mirrors . . . . . . . . . . . . 2-13
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance
Program . . . . . . . . . . . . . . . 13-7, 13-11
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-16
Roof Rack System . . . . . . . . . . . . . . 4-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-48
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-23

Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-14Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Extender . . . . . . . . . . . . . . . . . . . . . . 3-21
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-15
Lap-Shoulder Belt . . . . . . . . . . . . 3-16
Reminders . . . . . . . . . . . . . . . . . . . . 5-11
Replacing after a Crash . . . . . . 3-22
Use During Pregnancy . . . . . . . . 3-21
Safety Defects Reporting
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-7
Safety System Check . . . . . . . . . . 3-22
Scheduling Appointments . . . . . 13-12
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-9
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4 Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Underseat Storage . . . . . . . . . . . . 4-2
Securing Child Restraints . . . . . . . . . . . . . . 3-48, 3-51
Security OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Alarm . . . . . . . . . . . . . . . . . . 2-9
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-2
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-14
Maintenance Records . . . . . . .11-13
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-16
Scheduling Appointments . . . 13-12
Vehicle Messages . . . . . . . . . . . . 5-30
Servicing the Airbag . . . . . . . . . . . 3-33
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-20 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-61
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-18
System . . . . . . . . . . . . . . . . . . . . . . . 9-30
Start Assist, Hills . . . . . . . . . . . . . . 9-28
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-17
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-5 Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Power, Warning Lights . . . . . . . . 5-17
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-3