maintenance BUICK ENCORE 2013 Owner's Manual

Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
2013 Buick Encore Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-19
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . . . 2-9
Exterior Mirrors . . . . . . . . . . . . . . . 2-11
Interior Mirrors . . . . . . . . . . . . . . . . 2-13
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-35 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-25
Vehicle Personalization . . . . . . . 5-31
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-11
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-26 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-32
Object Detection Systems . . . . 9-34
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-23
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35

Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
2013 Buick Encore Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-64
Appearance Care . . . . . . . . . . . 10-67
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-8
Heated Seats . . . . . . . . . . . . . . . . . 1-8
Head Restraint Adjustment . . . . 1-9 Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . 1-10
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-14
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-16
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-16
Steering Wheel Controls . . . . . 1-16
Infotainment System . . . . . . . . . 1-17
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-17 Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-17
Ultrasonic Parking Assist . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-18
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-18
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-19
StabiliTrak
®System . . . . . . . . . 1-19
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-20
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-20
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-21
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-21

Black plate (19,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
In Brief 1-19
Performance and
Maintenance
Traction Control
System (TCS)
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
.To turn off traction control, press
and release
gon the center
stack.
iilluminates in the
instrument cluster and the
appropriate message is
displayed in the Driver
Information Center (DIC).
.Press and releasegagain to
turn traction control back on.
See Traction Control System (TCS)
on page 9-28.
StabiliTrak®System
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
.To turn off both Traction Control
and StabiliTrak, press and
hold
guntilgandiilluminate
in the instrument cluster. The
appropriate message will display
in the DIC.
.Pressgagain to turn on both
systems.
StabiliTrak will automatically turn
back on when the vehicle speed
exceeds 50 km/h (31 mph).
See StabiliTrak
®System on
page 9-30.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.

Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
1-20 In Brief
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
SeeTire Pressure Monitor System
on page 10-43.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON DIC message when it is
necessary to change the engine oil
and filter.
Remember, the oil life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the oil life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. Resetting the Oil Life System
1. Press the MENU button to show
Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
See Engine Oil Life System on
page 10-9.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.

Black plate (21,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
In Brief 1-21
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0818
As the owner of a new Buick, you
are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13-7 orRoadside
Assistance Program (U.S. and
Canada) on page 13-11.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

Black plate (34,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
3-34 Seats and Restraints
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system canalso be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing and
diagnostic module, steering wheel,
instrument panel, roof-rail airbag
modules, ceiling headliner or pillar
garnish trim, overhead console,
front sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
If the vehicle has rollover roof‐rail
airbags, see
Different Size Tires
and Wheels on page 10-52 for
important information.
If you have to modify your vehicle
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices (U.S.
and Canada) on page 13-5
or
Customer Assistance Offices
(Mexico) on page 13-5.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-12.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3-25. See your dealer for
service.

Black plate (14,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-14 Instruments and Controls
It should go out when the engine is
started. If it stays on, or comes on
while driving, there may be a
problem with the electrical charging
system. Have it checked by your
dealer. Driving while this light is on
could drain the battery. If a short
distance must be driven with the
light on, turn off all accessories,
such as the radio and air
conditioner, to help reduce the drain
on the battery.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer. See
Ignition Positions on page 9-15for
more information.
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the OBD
II system has detected a problem
and diagnosis and service might be
required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the service technician in
correctly diagnosing any
malfunction.
Notice: If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice:
Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10-2.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and

Black plate (15,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Instruments and Controls 5-15
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required. The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See
Filling the Tank on
page 9-44. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up. If one or more of these conditions
occurs, change the fuel brand used.
It may require at least one full tank
of the proper fuel to turn the light off.
See
Recommended Fuel on
page 9-42.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Depending on where you live, your
vehicle may be required to
participate in an emission control
system inspection and maintenance
program. For the inspection, the
emission system test equipment will
likely connect to the vehicle's Data
Link Connector (DLC).

Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-20 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. SeeTire Pressure
on page 10-42. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation on page 10-44.
Engine Oil Pressure Light
The oil pressure light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
Notice: Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but
if the oil level is within the
operating range and the oil
pressure is still low, have the
vehicle serviced. Always follow
the maintenance schedule for
changing engine oil.
If the vehicle has low engine oil
pressure, this light will stay on after
the engine is started, or come on
while driving.
This indicates that the engine is not
receiving enough oil. The engine
could be low on oil, or could have
some other oil problem. Have it
fixed immediately by your dealer.
The oil pressure light could also
come on in other situations:
.When the ignition is on but the
engine is not running, the light
will come on as a test to show it
is working. The light will go out
when the ignition is turned on.
If it does not come on with the