service BUICK ENCORE 2014 Service Manual

Black plate (8,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
10-8 Vehicle Care
2. Pull out the dipstick and clean itwith a paper towel or cloth, then
push it back in all the way.
Remove it again, keeping the tip
down, and check the level.
When to Add Engine Oil
If the oil is below the MIN mark on
the dipstick, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” in this section for an
explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications on page 12-2.
{Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the MAX mark, the
engine could be damaged. You
should drain out the excess oil or
limit driving of the vehicle and
seek a service professional to
remove the excess amount of oil.
See Engine Compartment Overview
on page 10-6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range between the MIN and MAX
marks. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See Recommended Fluids and
Lubricants on page 11-11.
Specification
Use and ask for licensed engine oils
with the dexos1
®approved
certification mark. Engine oils
meeting the requirements for the
vehicle should have the dexos1
approved certification mark. This
certification mark indicates that the
oil has been approved to the dexos1
specification.

Black plate (9,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Vehicle Care 10-9
{Caution
Failure to use the recommended
engine oil can result in engine
damage not covered by the
vehicle warranty. Check with your
dealer or service provider on
whether the oil is approved to the
dexos1 specification.
Viscosity Grade
SAE 5W-30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W-30, 10W-40, or 20W-50.
Cold Temperature Operation: In an
area of extreme cold, where the
temperature falls below −29°C
(−20°F), an SAE 0W-30 oil may be
used. An oil of this viscosity grade
will provide easier cold starting for
the engine at extremely low
temperatures. When selecting an oil
of the appropriate viscosity grade,
always select an oil of the correct specification. See
“Specification”
earlier in this section for more
information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.

Black plate (10,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
10-10 Vehicle Care
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON DIC message comes on.
SeeVehicle Messages on
page 5-24. Change the oil as soon
as possible within the next 1 000 km
(600 mi). It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Press the MENU button to show Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately. If the CHANGE ENGINE OIL SOON
DIC message comes back on when
the vehicle is started, the engine oil
life system has not reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer.

Black plate (13,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Vehicle Care 10-13
What to Use
{Warning
Adding only plain water or some
other liquid to the cooling system
can be dangerous. Plain water
and other liquids, can boil before
the proper coolant mixture will.
The coolant warning system is set
for the proper coolant mixture.
With plain water or the wrong
mixture, the engine could get too
hot but you would not get the
overheat warning. The engine
could catch fire and you or
others could be burned. Use a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant.
Use a 50/50 mixture of clean
drinkable water and DEX-COOL
coolant. This mixture:
.Gives freezing protection down
to −37°C (−34°F), outside
temperature.
.Gives boiling protection up to
129°C (265°F), engine
temperature.
.Protects against rust and
corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature.
{Caution
If improper coolant mixture,
inhibitors, or additives are used in
the vehicle cooling system, the
engine could overheat and be
damaged. Too much water in the
mixture can freeze and crack
engine cooling parts. The repairs
would not be covered by the
vehicle warranty. Use only the
proper mixture of engine coolant
for the cooling system. See
Recommended Fluids and
Lubricants on page 11-11. Never dispose of engine coolant by
putting it in the trash, pouring it on
the ground, or into sewers, streams,
or bodies of water. Have the coolant
changed by an authorized service
center, familiar with legal
requirements regarding used
coolant disposal. This will help
protect the environment and your
health.
Checking Coolant
The vehicle must be on a level
surface when checking the coolant
level.
It is normal to see coolant moving in
the upper coolant hose return line
when the engine is running.
Check to see if coolant is visible in
the coolant surge tank. If the coolant
inside the coolant surge tank is
boiling, do not do anything else until
it cools down.

Black plate (15,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Vehicle Care 10-15
1. Remove the coolant surge tankpressure cap when the cooling
system, including the coolant
surge tank pressure cap and
upper radiator hose, is no
longer hot.
Turn the pressure cap slowly
counterclockwise about
one-quarter of a turn. If you hear
a hiss, wait for that to stop. This
will allow any pressure still left to
be vented out the
discharge hose.
2. Keep turning the pressure cap slowly and remove it.
3. Fill the coolant surge tank with the proper DEX-COOL coolant
mixture to the indicated
level mark. 4. With the coolant surge tank
pressure cap off, start the
engine and let it run until you
can feel the upper radiator hose
getting hot. Watch out for the
engine cooling fan.
By this time, the coolant level
inside the coolant surge tank
may be lower. If the level is
lower, add more of the proper
DEX-COOL coolant mixture to
the coolant surge tank until the
level reaches the indicated
level mark.
5. Replace the pressure cap tightly.
Check the level in the coolant surge
tank when the cooling system has
cooled down. If the coolant is not at
the proper level, repeat Steps 1–
3 and reinstall the pressure cap.
If the coolant still is not at the proper
level when the system cools down
again, see your dealer.{Caution
If the pressure cap is not tightly
installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.
Engine Overheating
The vehicle has an engine coolant
temperature gauge to warn of the
engine overheating. See Engine
Coolant Temperature Gauge on
page 5-10.
If the decision is made not to lift the
hood when this warning appears,
get service help right away. See
Roadside Assistance Program on
page 13-5.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fan is running. If the engine
is overheating, the fan should be

Black plate (16,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
10-16 Vehicle Care
running. If it is not, do not continue
to run the engine. Have the vehicle
serviced.
{Caution
Running the engine without
coolant may cause damage or a
fire. Vehicle damage would not be
covered by the vehicle warranty.
If Steam Is Coming from the
Engine Compartment
{Warning
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.(Continued)
Warning (Continued)
Wait until there is no sign of
steam or coolant before you open
the hood.
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic. If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest
temperature and to the highest
fan speed. Open the windows as
necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral), and let the
engine idle.
If the engine coolant temperature
gauge is no longer in the overheat
zone, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally
and have the cooling system
checked for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.

Black plate (17,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Vehicle Care 10-17
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down.
Washer Fluid
What to Use
When the vehicle needs windshield
washer fluid, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. SeeEngine
Compartment Overview on
page 10-6 for reservoir location.
{Caution
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.
.Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.
.When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
.Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for fluid
(Continued)
Caution (Continued)
expansion if freezing occurs,
which could damage the tank
if it is completely full.
Brakes
This vehicle has disc brakes. Disc
brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time when the vehicle
is moving, except when applying the
brake pedal firmly.
{Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.

Black plate (18,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
10-18 Vehicle Care
{Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. See Capacities and
Specifications on page 12-2.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes
—for the worse. The
braking performance expected can change in many other ways if the
wrong replacement brake parts are
installed.
Brake Fluid
The brake master cylinder reservoir
is filled with DOT 4 brake fluid as
indicated on the reservoir cap. See
Engine Compartment Overview on
page 10-6
for the location of the
reservoir. The fluid level must be
between the MIN and MAX marks.

Black plate (20,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
10-20 Vehicle Care
Caution (Continued)
be replaced. Do not let
someone put in the wrong
kind of fluid.
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
Refer to the replacement number on
the original battery label when a
new battery is needed.
{Warning
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals(Continued)
Warning (Continued)
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. SeeJump Starting on
page 10-62 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
All-Wheel Drive
Transfer Case
Under normal driving conditions,
transfer case fluid does not require
changing or checking unless there
is a fluid leak or unusual noise.
If required, have the transfer case
serviced by your dealer.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle.

Black plate (21,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Vehicle Care 10-21
2. Apply both the parking brakeand the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured. 1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular brake
immediately if the vehicle begins
to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
While parked and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.