automatic transmission BUICK ENCORE 2014 Owner's Manual

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-21
Vehicle Messages . . . . . . . . . . . . 5-24
Vehicle Personalization . . . . . . . 5-29
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-24
Bulb Replacement . . . . . . . . . . 10-24

Black plate (3,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-3
1.Air Vents on page 8-6.
2. Turn Signal Lever. See Turn and
Lane-Change Signals on
page 6-4.
Headlamp High/Low-Beam
Changer on page 6-2.
3. Instrument Cluster on page 5-8.
4. Driver Information Center (DIC) Display. See Driver Information
Center (DIC) on page 5-21.
5. Windshield Wiper/Washer on
page 5-2.
Rear Window Wiper/Washer on
page 5-4.
6. Traction Control/Electronic
Stability Control on page 9-28.
Hazard Warning Flashers on
page 6-3.
Passenger Airbag Status
Indicator. See Passenger
Sensing System on page 3-30.
7. Infotainment Display.
8. Light Sensor. See Automatic
Headlamp System on page 6-3. 9.
Infotainment on page 7-1.
10. Instrument Panel Storage on
page 4-1.
11. Exterior Lamp Controls on
page 6-1.
Instrument Panel Illumination
Control on page 6-5.
Front Fog Lamps on page 6-4.
12. Hood Release. See Hood on
page 10-4.
13. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5-13.
14. Instrument Panel Storage on
page 4-1.
15. Cruise Control on page 9-30.
Forward Collision Alert (FCA)
System on page 9-32 (If
Equipped).
16. Steering Wheel Adjustment on
page 5-2.
17. Horn on page 5-2. 18.
Steering Wheel Controls on
page 5-2.
19. Ignition Positions on
page 9-14.
20. Climate Control Systems on
page 8-1 orDual Automatic
Climate Control System on
page 8-3 (If Equipped).
21. Ultrasonic Parking Assist on
page 9-34 (If Equipped).
Lane Departure Warning
(LDW) on page 9-40 (If
Equipped).
22. Power Outlets on page 5-5.
23. Auxiliary Input Jack. See Infotainment on page 7-1.
USB Port. See Infotainment on
page 7-1.
24. Shift Lever. See Automatic
Transmission on page 9-23.
25. Safety Locks on page 2-8 or
Safety Locks on page 2-9.

Black plate (14,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-14 In Brief
Dual Automatic Climate Control System
English Shown, Metric Similar
1. Driver and Passenger Heated Seats (If Equipped)
2. Driver and Passenger Temperature Controls
3. Air Delivery Modes
4. Heated Steering Wheel (If Equipped)
5. Recirculation 6. Air Conditioning
7. Fan Controls
8. Rear Window Defogger
9. Defrost
10. AUTO (Automatic Operation)
See
Dual Automatic Climate Control
System on page 8-3 (If Equipped).
Transmission
Driver Shift Control (DSC)
DSC allows you to shift an
automatic transmission similar to a
manual transmission. To use the
DSC feature:
1. Move the shift lever from
D (Drive) rearward to
M (Manual Mode).

Black plate (8,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-8 Keys, Doors, and Windows
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the shift lever is
moved out of P (Park).
To unlock the doors:
.PressKon a door.
.Shift the transmission into
P (Park).
Automatic door unlocking can be
programmed through the Driver
Information Center (DIC). See
Vehicle Personalization on
page 5-29.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is
located on the inside edge of the
rear doors. To use the safety lock:
1. Insert the key into the safety lock slot and turn it so the slot is in
the horizontal position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety
lock is on:
1. Unlock the door by lifting the
rear door lock, using the power
door lock switch, or with the
Remote Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
To cancel the safety lock:
1. Unlock the door and open it from the outside.
2. Insert the key into the safety lock slot and turn it so the slot is in
the vertical position.
3. Do the same for the other rear door.

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-1
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 9-2
Driving Environment . . . . . . . . . . 9-2
Vehicle Design . . . . . . . . . . . . . . . . 9-2
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-4
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-4
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-14
Ignition Positions . . . . . . . . . . . . 9-14
Starting the Engine . . . . . . . . . . 9-17
Engine Heater . . . . . . . . . . . . . . . 9-18Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-19
Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-21
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-22
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-22
Automatic Transmission
Automatic Transmission . . . . . 9-23
Manual Mode . . . . . . . . . . . . . . . . 9-24
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-25
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-26
Parking Brake . . . . . . . . . . . . . . . 9-27
Brake Assist . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-28
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems
Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . 9-32
Ultrasonic Parking Assist . . . . 9-34
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-36
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-38
Lane Departure Warning (LDW) . . . . . . . . . . . . . 9-40
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fuel . . . . . . . . . 9-42
Gasoline Specifications . . . . . . 9-43
Fuels in Foreign Countries . . . 9-43
Fuel Additives . . . . . . . . . . . . . . . 9-43
Filling the Tank . . . . . . . . . . . . . . 9-43
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-45
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-46

Black plate (15,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-15
The key must be fully extended to
start the vehicle.
To shift out of P (Park), the ignition
must be in ON/RUN and the regular
brake pedal applied.
1 (STOPPING THE ENGINE/LOCK/
OFF):When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off.
This position locks the steering
wheel, ignition, and transmission.
The ignition switch can bind in the
LOCK/OFF position with the wheels
turned off center. If this happens,
move the steering wheel from right
to left while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-27.{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.

Black plate (19,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-19
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
These vehicle accessories may be
used for up to 10 minutes after the
engine is turned off:
.Audio System
.Power Windows
.Sunroof
The power windows and sunroof will
continue to work for up to
10 minutes or until any door is
opened. The radio will work when
the key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the radio will continue to work for
10 minutes, or until the driver door is
opened.
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See
Parking Brake on page 9-27.
2. Move the shift lever into P (Park) by pressing the button on the
shift lever and pushing the lever
all the way toward the front of
the vehicle.
3. Turn the ignition key to LOCK/OFF.
4. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Leaving the Vehicle with the
Engine Running (Automatic
Transmission)
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
(Continued)
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9-19.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
brake pedal down. Then see if you
can move the shift lever away from

Black plate (20,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
9-20 Driving and Operating
P (Park) without first pushing the
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock (Automatic
Transmission)
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called“torque lock.”
To prevent torque lock, set the
parking brake and then shift into
P (Park) properly before you leave
the driver seat. To find out how, see
“Shifting Into Park” previously in this
section.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of the pressure from the parking pawl
in the transmission, so you can pull
the shift lever out of P (Park).
Shifting out of Park
This vehicle is equipped with a shift
lock control. The shift lock control is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park) unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock control is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10-62. To shift out of P (Park):
1. Apply the brake pedal.
2. Turn the ignition to ON/RUN.
3. Press the shift lever button.
4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If the shift lever still cannot be
moved from P (Park), see “Shift
Lock Manual Release.”

Black plate (21,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-21
Shift Lock Manual Release
The automatic transmission has an
electric park lock. The key must be
in the ON/RUN position, and the
brake pedal pressed so the shift
lever can be moved from the
P (Park) position. If the battery has
lost power, the shift lever cannot be
moved from P (Park) unless the shift
lock manual release is disengaged
manually.
To access the shift lock manual
release:
1. Turn the ignition OFF andremove the key.
2. Hold the brake pedal down. Apply the parking brake.
3. Remove the cover on theconsole.
4. Insert and press the ignition keyinto the slot.
5. Move the shift lever out of P (Park). If P (Park) is selected
again after the key is removed
from the slot, the shift lever will
be locked again.
6. Remove the key from the slot.
7. Close the cover.
8. Have the cause of the problem fixed by your dealer.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (23,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-23
Automatic
Transmission
The selected gear is also shown in
the instrument cluster.
P (Park):This position locks the
drive wheels. It is the best position
to use when starting the engine
because the vehicle cannot move
easily.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9-19.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. The regular brake must be
fully applied first and then the shift
lever button pressed before shifting
from P (Park) when the ignition key is in ON/RUN. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. See
Shifting out of Park on
page 9-20.
R (Reverse): Use this gear to
back up.
{Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9-9.