tow BUICK ENCORE 2014 Owner's Manual

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-21
Vehicle Messages . . . . . . . . . . . . 5-24
Vehicle Personalization . . . . . . . 5-29
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-24
Bulb Replacement . . . . . . . . . . 10-24

Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner ManualM
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (5,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-5
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Aim the RKE transmitter at the
vehicle and press and hold
/
until the parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then off.
See Remote Vehicle Start on
page 2-5.
Door Locks
To lock or unlock a door manually:
.From the inside, to lock the door,
use the lock knob on the top of
the door panel.
.From the outside, turn the key
toward the front or rear of the
vehicle, or press
KorQon the
Remote Keyless Entry (RKE)
transmitter.
Power Door Locks
K: Press to unlock the doors.
Q:Press to lock the doors.
See Power Door Locks on page 2-7.
Liftgate
To lock or unlock the liftgate from
inside, press
QorKon the power
door locks. See Power Door Locks
on page 2-7.
To lock or unlock the liftgate from
outside, press
QorKon the
Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System
Operation on page 2-3.

Black plate (13,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-13
INT:Move the lever up to INT for
intermittent wipes, then turn the
x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF: Use to turn the wipers off.
8:For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
b: Pull the windshield wiper lever
toward you to spray windshield
washer fluid and activate the wipers.
See Windshield Wiper/Washer on
page 5-2 andRear Window Wiper/
Washer on page 5-4.
Climate Controls
The heating, cooling, defrosting, and
ventilation for the vehicle can be
controlled with these systems. Climate Control System
1. Temperature Control
2. Air Delivery Modes
3. Fan Control
4. Recirculation
5. Air Conditioning
6. Rear Window Defogger
7. Defrost
See
Climate Control Systems on
page 8-1 (If Equipped).

Black plate (5,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-5
3. Wait 10 minutes until thesecurity light turns off.
4. Turn the ignition to LOCK/OFF.
5. Repeat Steps 2–4 two more times. After the third time, turn to
ON/RUN; the key is learned and
all previously known keys will no
longer work with the vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a Recognized
Transmitter.”
Battery Replacement
The battery is not rechargeable. To
replace the battery:
{Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
1. Extend the key blade and open the battery cover on the back of
the transmitter by prying with a
finger.
2. Remove the used battery by pushing on the battery and
sliding it toward the key blade.
3. Insert the new battery, positive side facing up. Push the battery
down until it is held in place.
Replace with a CR2032 or
equivalent battery.
4. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/(Remote Vehicle Start): This
button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear fog indicator light does not
come on during remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats on page 3-8.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.

Black plate (7,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-7
.Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.(Continued)
Warning (Continued)
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To lock or unlock a door manually:
.From the inside, to lock the door,
use the lock knob on the top of
the door panel.
.From the outside, turn the key
toward the front or rear of the
vehicle, or press
KorQon the
Remote Keyless Entry (RKE)
transmitter.
Power Door Locks
K(Unlock): Press to unlock the
doors.
Q(Lock): Press to lock the doors.
Power door locks features can be
programmed. See Vehicle
Personalization on page 5-29.

Black plate (13,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-13
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
To adjust the mirrors:
1. Turn the selector switch to L (Left) or R (Right) to choose the
driver or passenger mirror.
2. Move the control to adjust the mirror.
3. Turn the selector switch to
9to
deselect the mirror.
Folding Mirrors
Manual Folding Mirrors
These mirrors can be folded inward
to prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Heated Mirrors
This vehicle has heated mirrors:
1(Rear Window Defogger):
Press to heat the mirrors.
See “Rear Window Defogger” under
Climate Control Systems on
page 8-1.
Blind Spot Mirrors
If equipped, the blind spot mirror is
a small convex mirror built into the
upper and outer corner of both
outside mirrors. It can show objects
that may be in the vehicle's
blind zone.

Black plate (15,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-15
Reverse Tilt Mirrors
If equipped with the memory
package, the outside mirrors have a
reverse tilt feature. This feature tilts
the outside mirrors to a preselected
position when the vehicle is in
R (Reverse). This allows the driver
to view the curb for parallel parking.
The passenger and/or driver mirror
returns to its original position when
the vehicle is shifted out of
R (Reverse), or the ignition is turned
off or to OFF/LOCK.
This feature can be turned on or off
through the Driver Information
Center (DIC). SeeVehicle
Personalization on page 5-29.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. See your
dealer for more information about
OnStar and how to subscribe to it.
See OnStar Overview on page 14-1.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.

Black plate (9,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-9
The passenger seat may take
longer to heat up.
Remote Start Heated Seats
When it is cold outside, the heated
seats can be turned on
automatically during a remote
vehicle start. The heated seats will
be canceled when the ignition is
turned on. Press the heated seat
controls to use the heated seats
after the vehicle is started.
The heated seat indicator lights on
the control do not turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated seats will not turn on
during a remote start unless the
heated seat feature is enabled in
the vehicle personalization menu.
SeeRemote Vehicle Start on
page 2-5 andVehicle
Personalization on page 5-29.Folding Seatback
The front passenger seatback
folds flat.
{Warning
If you fold the seatback forward to
carry longer objects, such as skis,
be sure any such cargo is not
near an airbag. In a crash, an
inflating airbag might force that
object toward a person. This
could cause severe injury or even
death. Secure objects away from
the area in which an airbag would
inflate. For more information, see
Where Are the Airbags? on
page 3-25 andVehicle Load
Limits on page 9-10.
{Warning
Things you put on this seatback
can strike and injure people in a
sudden stop or turn, or in a crash.
Remove or secure all items
before driving.
To fold the seatback:
1. Lower the head restraint all the way. See Head Restraints on
page 3-2.
2. Move the seat as far back as possible. See Seat Adjustment
on page 3-3.

Black plate (10,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-10 Seats and Restraints
3. Lift the lever fully and fold theseatback forward.
If necessary, move the safety
belt out of the way to access the
lever.
4. Continue lowering the seatback until it is completely folded and
locks in place. To raise the seatback:
1. Lift the lever fully to unlock the
seatback. Then, raise the
seatback and push it rearward
until it re-engages.
2. Push and pull on the seatback to make sure it is locked in place.
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
Rear Seats
Folding the Seatback
Either side of the seatback can be
folded down for more cargo space.
Fold a seatback only when the
vehicle is not moving.
{Caution
Folding a rear seat with the safety
belts still fastened may cause
damage to the seat or the safety
belts. Always unbuckle the safety
belts and return them to their
normal stowed position before
folding a rear seat.