phone BUICK ENCORE 2016 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
OnStar 303
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few kilometers into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0186. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The responsible of the treatment of
your personnel data will be OnStar
de México, S. de R.L. de C.V., with
head office at Ejército Nacional No.
843, Colonia Granada, Delegación
Miguel Hidalgo, zip code 11520,
Federal District, Mexico. The
personal data we may collect
includes: your name, address,
email address, telephone number

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
304 OnStar
(cell and/or landline) your RFC
(Registro Federal de Contribuyentes
[taxpayer ID] and your personal
identification number (NIP) for
OnStar services.
We may also collect information
from your vehicle including: your
Vehicle identification number (VIN):
the make, model and year of your
vehicle; the Vehicle license plate
number; information about your
selling or preferred GM distributor;
information about the operation of
the vehicle (including diagnostic
trouble codes, oil life remaining, tire
pressure, fuel economy and
odometer readings); information
about collisions involving the
vehicle, the direction from which it
was hit, which airbags have
deployed and safety belt usage;
information about the use of the
vehicle and its features, such as
whether a mobile device has been
paired with your vehicle; and in
limited circumstances, the
geographical location and
approximate GPS (global
positioning satellite) speed of the
vehicle.Your personal and vehicle data will
be treated for the following
purposes: (i) to provide you with
services you have requested
(automatic accident response,
remote and emergency services,
assistance if your vehicle is stolen,
step-by-step directions); (ii) to keep
our records up to date so that we
are able to answer your inquiries;
(iii) for troubleshooting and research
purposes; (iv) to protect the safety
of you or others; (v) to prevent fraud
or misuse of the OnStar service; (vi)
in the cases set forth by law or the
authorities; (vii) to carry out
marketing and general promotional
activities; (viii) to allow OnStar,
General Motors de México, S. de
R.L. de C.V., General Motors LLC
and all subsidiaries, affiliates or any
company of the same corporate
group to which OnStar belongs, to
carry out advertising activities
(offering you products, services and
information); and (ix) for business
prospecting and statistical market
analysis.
It is important to mention that
purposes (i), (ii), (iii), (iv), (v) and
(vi), give rise to and are necessary
to maintain our legal relationship.
On the other hand, purposes (vii),
(viii) and (ix), do not give rise to and
are not necessary to maintain our
legal relationship and therefore for
these purposes we make available
a mechanism set up at our
Customer Service Center in the
telephone: 01800-0834994 or via
your e-mail:
[email protected], so
that, if applicable, you can indicate
your refusal to have your personal
data being processed for the
purposes indicated in purposes (vii),
(viii) and (ix).
In order to know the integral version
of this privacy notice, please visit
our web page www.onstar.com.mx.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Index 311
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 294
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 168
Control of a Vehicle . . . . . . . . . . . . . 145
Convenience Net . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 200
Engine Temperature Gauge . . 103
Cooling System . . . . . . . . . . . . . . . . . 199 Engine Messages . . . . . . . . . . . . .117
Courtesy Lamps . . . . . . . . . . . . . . . . 130
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 284
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cruise Control . . . . . . . . . . . . . . . . . . 170 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Cupholders . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . 280 Offices . . . . . . . . . . . . . . . . . . . . . . . . 280
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 280 Customer Information
Service Publications
Ordering Information . . . . . . . . 287
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 278
D
Damage Repair, Collision . . . . . . . 285
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 290
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . 31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 296
Distracted Driving . . . . . . . . . . . . . . . 144
Dome Lamps . . . . . . . . . . . . . . . . . . . 130
Door
Ajar Messages . . . . . . . . . . . . . . . .117
Delayed Locking . . . . . . . . . . . . . . . . 31
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 31
Drive Belt Routing, Engine . . . . . . 277
Drive Systems All-Wheel Drive . . . . . . . . . . 166, 208
Driver Behavior . . . . . . . . . . . . . . . . . 144
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 113 Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
Environment . . . . . . . . . . . . . . . . . . 144
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 148
If the Vehicle is Stuck . . . . . . . . . 150
Loss of Control . . . . . . . . . . . . . . . 147
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 151
Wet Roads . . . . . . . . . . . . . . . . . . . 147
Winter . . . . . . . . . . . . . . . . . . . . . . . . 149
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 137
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 186
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 215
Fuses and Circuit Breakers . . . 215
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 218
Overload . . . . . . . . . . . . . . . . . . . . . 214
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 220

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Index 317
Securing Child Restraints . . . . 83, 85
SecurityOnStar
®. . . . . . . . . . . . . . . . . . . . . . 293
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 189
Climate Control System . . . . . . . 134
Doing Your Own Work . . . . . . . . 189
Engine Soon Light . . . . . . . . . . . . 106
Maintenance Records . . . . . . . . 274
Maintenance, General Information . . . . . . . . . . . . . . . . . . 262
Parts Identification Label . . . . . 275
Publications Ordering Information . . . . . . . . . . . . . . . . . . 287
Scheduling Appointments . . . . . 284
Services Special Application . . . . . . . . . . . 269
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 208
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 160
Out of Park . . . . . . . . . . . . . . . . . . . 161
Side Blind Zone Alert (SBZA) . . . 178 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 129
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 245
Special Application Services . . . . 269
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 276
Speedometer . . . . . . . . . . . . . . . . . . . 102
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . .110
Start Vehicle, Remote . . . . . . . . . . . 29
Starter Switch Check . . . . . . . . . . . 208
Starting the Engine . . . . . . . . . . . . . 157
Steering . . . . . . . . . . . . . . . . . . . . . . . . 146
Heated Wheel . . . . . . . . . . . . . . . . . . 95
Power, Warning Lights . . . . . . . . 109
Wheel Adjustment . . . . . . . . . . . . . . 95
Wheel Controls . . . . . . . . . . . . . . . . . 95
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 91
Cargo Management System . . . . 91
Center Console . . . . . . . . . . . . . . . . . 91
Convenience Net . . . . . . . . . . . . . . . 92
Glove Box . . . . . . . . . . . . . . . . . . . . . . 89
Instrument Panel . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . 93
Sunglasses . . . . . . . . . . . . . . . . . . . . . 90
Underseat . . . . . . . . . . . . . . . . . . . . . . 90 Storage Compartments . . . . . . . . . . 89
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 150
Summer Tires . . . . . . . . . . . . . . . . . . 223
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Sunglass Storage . . . . . . . . . . . . . . . . 90
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 177
Infotainment . . . . . . . . . . . . . 133, 291
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 93
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 102
Text Telephone (TTY) Users . . . . 280
Theft-Deterrent Systems . . . . . . . . . 35
Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 All-Season . . . . . . . . . . . . . . . . . . . . 222
Buying New Tires . . . . . . . . . . . . . 235
Chains . . . . . . . . . . . . . . . . . . . . . . . . 240
Changing . . . . . . . . . . . . . . . . . . . . . 241
Compact Spare . . . . . . . . . . . . . . . 245
Designations . . . . . . . . . . . . . . . . . 225
Different Size . . . . . . . . . . . . . . . . . 237
If a Tire Goes Flat . . . . . . . . . . . . 240
Inspection . . . . . . . . . . . . . . . . . . . . 233