key battery BUICK ENCORE 2016 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
26 Keys, Doors, and Windows
Press the key release button on the
RKE transmitter to extend the key
blade. Press the button and the key
blade to retract the key.
The key code is stamped on the key
number plate and can be used to
make new keys at any dealer. Store
this information in a safe place
outside the vehicle.
If it becomes difficult to turn the key
in the ignition, inspect the key blade
for debris. Periodically clean with a
brush or pick.
See your dealer if a new key is
needed.If locked out of the vehicle, see
Roadside Assistance
Program
0282.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0292.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0288.
If there is a decrease in the RKE
operating range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter may work up to
30 m (98 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 026.
The following may be available:
Q(Lock) : Press to lock all doors
or, if equipped, the locking fuel door.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
28 Keys, Doors, and Windows
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without a
Recognized Transmitter
U.S. owners are permitted to
program a new key to their vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer for programming new
keys when a recognized keys is not
available.
If there are no currently recognized
keys available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.1. Insert the new vehicle key into the ignition.
2. Turn to ON/RUN. The security light will come on.
3. Wait 10 minutes until the security light turns off. 4. Turn the ignition to LOCK/OFF.
5. Repeat Steps 2–4 two more
times. After the third time, turn
to ON/RUN; the key is learned
and all previously known keys
will no longer work with the
vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a Recognized
Transmitter.”
Battery Replacement
The battery is not rechargeable. To
replace the battery:
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
1. Extend the key blade and open the battery cover on the back
of the transmitter by prying with
a finger.
2. Remove the used battery by pushing on the battery and
sliding it toward the key blade.
3. Insert the new battery, positive side facing up. Push the
battery down until it is held in
place. Replace with a CR2032
or equivalent battery.
4. Snap the battery cover back on to the transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
38 Keys, Doors, and Windows
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave keys in a vehicle with
children. When there are children
in the rear seat, use the window
lockout button to prevent
operation of the windows. See
Keys024.
The driver door also has switches
that control the passenger and rear
windows. The switches work when
the vehicle is in ON/RUN or ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) 0160.
Press the switch to lower the
window. Pull up on the front edge of
the switch to raise it.
Express-Up/Express-Down
Windows
If equipped, a window with the
express-up/down feature can be
raised or lowered without holding the switch. Press or pull the window
switch fully and release it to activate
the express feature. The express
mode can be canceled by pressing
or pulling the switch.
Programming the Power
Windows
If the battery on the vehicle has
been recharged, disconnected,
or replaced, windows with the
express-up feature need to be
reprogrammed for this feature to
work. To program the window:
1. Close all doors with the ignition in ON/RUN or ACC/
ACCESSORY, or when RAP is
active. See Retained
Accessory Power (RAP) 0160.
2. Press and continue to hold the window switch until the window
is fully open.
3. Pull up and hold the window switch to close the window.
Continue to hold it briefly after
the window is fully closed.
4. Repeat for each window that has the express-up feature.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
156 Driving and Operating
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition to LOCK/OFF. On
vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to the LOCK/
OFF position.
4. Set the parking brake. See Parking Brake 0167.{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer. 1 (ACC/ACCESSORY) :
This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
3 (START) : This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Driving and Operating 157
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/
OFF, and the key is in the ignition.
If the ignition becomes difficult to
turn, seeKeys024.
Key Lock Release
The vehicle may be equipped with
an electronic key lock release
system. This system is to prevent
ignition key removal unless the shift
lever is in P (Park).
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical
Equipment 0186.
Starting Procedure 1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
ignition.
The idle speed will go down as
your engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the key or
button, and the accelerator.
If the vehicle starts briefly but

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Driving and Operating 161
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock (Automatic
Transmission)
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called“torque lock.”
To prevent torque lock, set the
parking brake and then shift into
P (Park) properly before you leave
the driver seat. To find out how, see
“Shifting Into Park” previously in this
section.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission, so you can pull
the shift lever out of P (Park).
Shifting out of Park
This vehicle is equipped with a shift
lock control. The shift lock control is
designed to:
. Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
. Prevent movement of the shift
lever out of P (Park) unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock control is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0246.
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition to ON/RUN.
3. Press the shift lever button. 4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park): 1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If the shift lever still cannot be
moved from P (Park), see “Shift
Lock Manual Release.”
Shift Lock Manual Release
The automatic transmission has an
electric park lock. The key must be
in the ON/RUN position, and the
brake pedal pressed so the shift
lever can be moved from the
P (Park) position. If the battery has
lost power, the shift lever cannot be
moved from P (Park) unless the shift
lock manual release is disengaged
manually.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
188 Vehicle Care
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 246
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 249
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 250
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 257
Floor Mats . . . . . . . . . . . . . . . . . . . . 260
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, contain and/or
emit chemicals known to the State of California to cause cancer and
birth defects or other reproductive
harm. Engine exhaust, many parts
and systems, many fluids, and
some component wear by-products
contain and/or emit these
chemicals.
See
Battery - North America 0207
and Jump Starting - North
America 0246.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
208 Vehicle Care
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
All-Wheel Drive
Transfer Case
Under normal driving conditions,
transfer case fluid does not require
maintenance unless there is a fluid
leak or unusual noise. If required,
have the transfer case serviced by
your dealer.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. 2. Apply both the parking brake
and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured. 1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
While parked and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
. The ignition key should come
out only in LOCK/OFF.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
OnStar 293
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.