maintenance BUICK ENCORE 2016 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 24
Seats and Restraints . . . . . . . . . . . 41
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 126
Infotainment System . . . . . . . . . . 133
Climate Controls . . . . . . . . . . . . . . 134
Driving and Operating . . . . . . . . . 143
Vehicle Care . . . . . . . . . . . . . . . . . . 187
Service and Maintenance . . . . . 262
Technical Data . . . . . . . . . . . . . . . . 275
Customer Information . . . . . . . . . 278
Reporting Safety Defects . . . . . . 288
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 292
Index . . . . . . . . . . . . . . . . . . . . 309

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 8
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 11
Second Row Seats . . . . . . . . . . . . 11
Heated Seats . . . . . . . . . . . . . . . . . . 12
Head Restraint Adjustment . . . . 12
Safety Belts . . . . . . . . . . . . . . . . . . . . 12
Passenger Sensing System . . . 13
Mirror Adjustment . . . . . . . . . . . . . . 13
Steering Wheel Adjustment . . . . 14
Interior Lighting . . . . . . . . . . . . . . . . 14
Exterior Lighting . . . . . . . . . . . . . . . 15
Windshield Wiper/Washer . . . . . . 16
Climate Controls . . . . . . . . . . . . . . . 17
Transmission . . . . . . . . . . . . . . . . . . 18
Vehicle Features
Infotainment System . . . . . . . . . . . 19
Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 19
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 19
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 20
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 20
Parking Assist . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 21
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 22
Tire Pressure Monitor . . . . . . . . . . 22
Engine Oil Life System . . . . . . . . 22
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 23

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
22 In Brief
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
.To turn off traction control, press
and release
gon the center
stack.
iilluminates in the
instrument cluster and the
appropriate DIC message is
displayed. See Ride Control
System Messages 0119.
. Press and release
gagain to
turn traction control back on. .
To turn off both Traction Control
and StabiliTrak, press and
hold
guntilgandiilluminate
in the instrument cluster and the
appropriate DIC message is
displayed. See Ride Control
System Messages 0119.
. Press
gagain to turn on both
systems.
See Traction Control/Electronic
Stability Control 0168.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits
0151. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See Tire Pressure Monitor
System 0229.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON DIC message when it is
necessary to change the engine oil
and filter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
In Brief 23
Remember, the oil life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the oil life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change.
Resetting the Oil Life System1. Press the MENU button to show Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display
is active. After a few seconds,
there will be a single chime and
the oil life will be reset
to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
See Engine Oil Life System 0197.Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip. .
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Buick owners are automatically
enrolled in the Roadside Assistance
Program.
See Roadside Assistance
Program 0282.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
70 Seats and Restraints
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing
System 065.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0237 for additional
important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance
Offices 0280.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0104.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 061. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0104.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Instruments and Controls 107
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and
Modifications0189.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible. If the light is on steady :
A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. A loose or missing fuel cap may
cause the light to come on. See
Filling the Tank 0183. A few
driving trips with the cap
properly installed may turn the
light off.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Fuel 0182.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0186. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Instruments and Controls 111
If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light is on and not flashing, the
TCS, and potentially the StabiliTrak
system have been disabled.
If the indicator/warning light is on
and flashing, the TCS and/or the
StabiliTrak system is actively
working.
SeeTraction Control/Electronic
Stability Control 0168.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS. When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. See
Tire
Pressure 0228.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation 0230.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
(Continued)
Caution (Continued)
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Instruments and Controls 115
Timer
This display can be used as a timer.
To start the timer, press SET/CLR
while Timer is displayed. The
display will show the amount of time
that has passed since the timer was
last reset, not including time the
ignition is off. Time will continue to
be counted as long as the ignition is
on, even if another display is being
shown on the DIC. The timer will
record up to 99 hours, 59 minutes,
and 59 seconds (99:59:59) after
which the display will return to zero.
To stop the timer, press SET/CLR
briefly while Timer is displayed. To
reset the timer to zero, press and
hold SET/CLR.
Navigation
This display is used for the
Navigation System Turn-by-Turn
guidance. See the infotainment
manual, if the vehicle has
navigation, for more information.Vehicle Information Menu
Items
Press MENU on the turn signal
lever until the Vehicle Information
Menu is displayed. Use
w/xto
scroll through the following menu
items:
. Unit
. Remaining Oil Life
. Tire Pressure
Unit
Move
w/xto switch between
metric or US when the Unit display
is active. Press SET/CLR to confirm
the setting. This will change the
displays on the cluster and DIC to
either metric or English (US)
measurements.
Remaining Oil Life
This display shows an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains. When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See
Engine Oil Messages 0117.
The oil should be changed as soon
as possible. See Engine Oil0195.
In addition to the Engine Oil Life
System monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule 0263 for
more information.
Remember, the Remaining Oil Life
display must be reset after each oil
change. It will not reset itself. Also,
be careful not to reset the
Remaining Oil Life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
Engine Oil Life System, press SET/
CLR while the Remaining Oil Life
display is active. See Engine Oil
Life System 0197.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Instruments and Controls 117
Brake System Messages
BRAKE FLUID LOW
This message is displayed when the
brake fluid level is low. SeeBrake
Fluid 0206.
BRAKES OVERHEATED
This message may display if the
brakes are too hot.
RELEASE PARKING BRAKE
This message is displayed if the
parking brake is applied. Release it
before you attempt to drive. See
Parking Brake 0167 for more
information.
SERVICE BRAKE ASSIST
This message is displayed when
there is a problem with the brake
assist system. Take the vehicle to
your dealer.
Door Ajar Messages
DOOR(S) OPEN
A vehicle symbol will be displayed
on the DIC showing which door is
open along with this message.
Close the door completely.
HOOD OPEN
This message may display along
with a hood open symbol when the
hood is open. Close the hood
completely.
REAR ACCESS OPEN
This message will display when the
liftgate is open. Close the liftgate
completely.
Engine Cooling System
Messages
ENGINE OVERHEATED —
IDLE ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE OVERHEATED —
STOP ENGINE
This message displays and a
continuous chime sounds if the
engine cooling system reaches
unsafe temperatures for operation.
Stop and turn off the vehicle as
soon as it is safe to do so to avoid
severe damage. This message
clears when the engine has cooled
to a safe operating temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When the engine oil is changed, be
sure to reset the Oil Life System.
See Engine Oil Life System 0197,
Driver Information Center (DIC)
0 113, Engine Oil 0195, and
Maintenance Schedule 0263.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
134 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 134
Dual Automatic ClimateControl System . . . . . . . . . . . . . 137
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 141
Maintenance
Air Intake . . . . . . . . . . . . . . . . . . . . . 141
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 141
Climate Control Systems
The heating, cooling, defrosting, and ventilation for the vehicle can be
controlled with this system.
1. Temperature Control
2. Air Delivery Modes
3. Fan Control
4. Defrost
5. Rear Window Defogger
6. Air Conditioning or Comfort/
Eco Air Conditioning
7. Recirculation Climate Control Influence on Stop/
Start Operation and Fuel Economy
(If Equipped)
The climate control system depends
on other vehicle systems for heat
and power input. Certain climate
control settings can lead to higher
fuel usage and/or fewer auto stops.