fuel BUICK ENCORE 2019 Limited Warranty And Owner Assistance Information

Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S-12032535) - 2019 - crc - 6/25/18
New Vehicle Limited Warranty 3
Buick will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for Buick vehicles
registered in the United States and
normally operated in the United
States and is provided to the
original and any subsequent owners
of the vehicle during the warranty
period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle due to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new,
remanufactured, or refurbished
parts.No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Buick dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed
for the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
4 years or 50,000 miles, whichever
comes first, except for other
coverages listed here under
“What
Is Covered” and those items listed
under “What Is Not Covered” later in
this section. Powertrain Coverage
The powertrain is covered for
6 years or 70,000 miles, whichever
comes first, except for other
coverages listed here under
“What
Is Covered” and those items listed
under “What Is Not Covered” later in
this section.
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g, Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts, and
other associated components
required in the timing belt service
replacement procedure are covered
until the first scheduled
maintenance interval.

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4 New Vehicle Limited Warranty
Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes: All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as well
as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.). Exclusions:
Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring, and
electrical connectors. Also excluded
are the clutch and pressure plate as
well as any Transmission Control
Module and/or module
programming.
Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals, and gaskets as well
as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions: Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as the transfer
case control module and/or module
programming. Drive Systems Coverage
includes:
All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts, and
universal joints. All mounts,
supports, seals, and gaskets as well
as any electrical components
internal to the drive axle. Also
covered are any actuators directly
connected to the drive axle (e.g.,
front differential actuator.).
Exclusions: Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring and
electrical connectors related to drive
systems as well as any drive system
control module and/or module
programming.

Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
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New Vehicle Limited Warranty 9
Spotting”underThings to Know
About the New Vehicle Limited
Warranty 012.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. They may
also degrade functionality of critical
exhaust emissions components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or if the
vehicle requires premium fuel, operating the vehicle on gasoline
with a Pump Octane less than a 91
(R+M)/2, may not be covered.
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing
more than 15% ethanol in non-Flex
Fuel Vehicles (FFV).
Please refer to your owner manual
under
“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.
Third Party Externally Connected
Electrical Products
This warranty does not apply to
hardware or software of a third party
device that is connected to the
vehicle or its components, even if
integrated or delivered with the
vehicle. GM is not responsible for
the quality or accuracy of any
information, or service accessed
through or from any third party
device or platform. Software
distributed by GM inside or outside
the vehicle (including, but not limited
to system software or applications)
is not covered by this Warranty. GM
does not warrant that connections
to, from or through the vehicle will
be uninterrupted or error-free. Also,
the user should back-up their data
and information frequently. GM is
not responsible for any loss or
damage to data or information made

Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
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14 Things to Know About the New Vehicle Limited Warranty
.Does not apply to used vehicles,
GM-owned vehicles, dealer
owned used vehicles, or dealer
demonstrator vehicles.
. Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the
vehicle may not have been
registered for license plates.
Warranty Service —Foreign
Countries
Touring Owner Service
If you are touring in a foreign
country and repairs are needed,
take your vehicle to the nearest GM
dealer which sells and services
Buick vehicles. However, if a Buick
dealer cannot be located,
significantly inconvenienced
customers can take their vehicle to
any GM dealer for repairs.
Important: Repairs made
necessary by the use of improper or
dirty fuels and lubricants are not
covered under the warranty. See your owner manual for additional
information on fuel requirements
when operating in foreign countries.
Permanent Relocation
This warranty applies to Buick
vehicles registered in the United
States and normally operated in the
United States. If you have
permanently relocated and
established household residency in
another country, GM may authorize
the performance of repairs under
the warranty authorized for vehicles
generally sold by GM in that
country. Contact an authorized GM
dealer in your country for
assistance.
Important:
GM warranty coverages
may be void on Buick vehicles that
have been imported/exported for
resale.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by General Motors. Examples of the
types of alterations that would not
be covered include cutting, welding,
or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, General Motors does
not warranty non-GM parts,
calibrations, and/or software
modifications.
The use of parts,
control module calibrations,
software modifications, and/or any
other alterations not issued through
General Motors will void the
warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modification,
and/or other alteration.
The only exception is that non-GM
parts labeled “Certified to EPA
Standards” are covered by the
Federal Emissions Performance
Warranty.

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California Transitional Zero
Emission Vehicles (TZEV) have
extended coverage on all
emission-related parts.
Note
Referred to as PZEV warranty in
past model years.
Important:California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Oregon,
Rhode Island, and Vermont have
TZEV Emission Warranty Coverage.
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. GM must warrant the
emission control system on your
vehicle for the periods of time and
mileage listed provided there has
been no abuse, neglect, or improper
maintenance of your vehicle. Your vehicle's emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine
computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.
Where a warrantable condition
exists, GM will repair your vehicle at
no cost to you including diagnosis,
parts, and labor.
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.
For 3 years or 50,000 miles
(5 years or 50,000 miles for
Duramax Diesel), whichever
comes first:
‐If your vehicle fails a smog
check inspection, GM will
make all necessary repairs
and adjustments to ensure
that your vehicle passes the
inspection. This is your
Emission Control System
Performance Warranty. ‐
If any emission-related part on
your vehicle is defective, GM
will repair or replace it. This is
your Short-term Emission
Control Systems Defects
Warranty.
. For 7 years or 70,000 miles,
whichever comes first:
‐If an emission-related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, GM will repair or
replace it. This is your
Long-term Emission Control
System Defects Warranty.
. For 8 years or 80,000 miles,
whichever comes first for
vehicles with a Gross Vehicle
Weight Rating (GVWR) of
8,500 lbs. or less:
‐If the catalytic converter,
vehicle/powertrain control
module, transmission control
module, or other onboard
emissions diagnostic device,
including emissions-related
software, is found to be

Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
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Emission-related defects in the
emission parts listed here are
covered under the Emission Control
System Warranty. The terms are
explained in theEmission Control
Systems Warranty 016 under
“Federal Emission Control System
Warranty” and the“California
Emission Control System Warranty.”
Important: Certain parts may be
covered beyond these warranties if
shown with asterisk(s) as follows:
. (*) 7 years/70,000 miles,
whichever comes first, California
Emission Control System
Warranty coverage.
. (**) 8 years/80,000 miles,
whichever comes first, Federal
Emission Control System
Warranty coverage for light duty
vehicles. (Also applies to
California certified light duty
vehicles.)
All listed parts 15 years/
150,000 miles, whichever comes
first, on California TZEV (NU6)
vehicles registered in a TZEV state
except Hybrid batteries and Hybrid A/C compressors, which are
covered for 10 years/150,000 miles,
whichever comes first.
Powertrain Control System
Accelerator Pedal Position Sensor
Barometric Pressure Sensor
Camshaft Position Actuator *
Camshaft Position Actuator Valve
Communication Gateway Module
(CGM)**
Coolant Sensor
Crankcase Pressure Sensor
Data Link Connector
Engine Control Module (ECM) **
Engine Temperature Sensor
Flex Fuel Sensor
Fuel Control Module **
Humidity Sensor
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oil Pressure Sensor
Outside Air Temperature Sensor
Oxygen Sensor(s)
NOx Sensor(s)
Powertrain Control Module (PCM) **
Supercharger Inlet Pressure Sensor
Thermostat
Throttle Position Sensor
Vehicle Speed Sensor
Ignition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Glow Plug(s) (Diesel)
Glow Plug Controller (Diesel)
Ignition Coil(s)
Ignition Control Module
Knock Sensor
Spark Plug Wires
Spark Plugs

Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
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Emission Warranty Parts List 21
Transmission Controls and
Torque Management
Clutch Solenoids and Switches
Control Solenoids and Pressure
Switches
ETRS Shifter/Button
Internal Mode Switch (IMS)
Park/Neutral Switch
Transmission Control Module **
Transmission Fluid Temperature
Sensor
Transmission Range Control Module
(TRCM)**
Transmission Speed Sensors
Vehicle Control System
Integrated Chassis Control
Module ** (ETRS and Corvette only)
Vehicle Control Module (VCM) **
Fuel Management System
AFM Exhaust Valves and Controller
Diesel Fuel Injection Pump *
Diesel Direct Fuel Injector and Rail *HD Duramax Fuel Pressure
Regulator *
HD Duramax Fuel Pipes *
Fuel Injector
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Pump Power Module
Fuel Rail Assembly
Fuel Tank Fuel Pump
Fuel Temperature Sensor
High Pressure Fuel Pump (SIDI)
Air Management System
Active Aero Shutters and Controller
Air Cleaner
Air Intake Ducts
Charge Air Cooler *
Charge Air Cooler Control
Idle Air Control Valve
Idle Speed Control Motor
Intake Air Heater
Intake Manifold (* for diesel only)Intake Manifold Gasket
Intake Manifold Tuning Valve
Supercharger *
Throttle Body
Turbocharger *
Turbocharger Pressure Sensor
Turbocharger Vane Position
Sensor *
Turbocharger Vane Position
Solenoid *
Variable Geometry Turbine (VGT)
Actuators
Catalytic Converter System
Catalytic Converter(s) * **
Diesel Exhaust Emission Reduction
Fluid (DEF) Tank
Diesel Exhaust Aftertreatment
Actuators and Sensors
Diesel Particulate Filter (DPF) *
Exhaust Manifold and Gasket

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Positive Crankcase Ventilation
(PCV) System
Oil Filler Cap
PCV Filter
PCV Oil Separator
PCV Valve
Exhaust Gas Recirculation (EGR)
System
EGR Bypass Valve
EGR Feed and Delivery Pipes
EGR Temperature Sensor
EGR Valve
EGR Valve Cooler *
Evaporative Emission Control
System (Gasoline Engines)
Canister
Canister Vent Solenoid
Electronic Leak Check
Pump (ELCP)
Fuel Feed and Purge Line
Fuel Filler Cap
Fuel Level SensorFuel Tank(s) *
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Vapor and Liquid
Pressure Sensor
Purge Valve
Start/Stop System
Auxiliary Battery or Ultra Capacitor
Battery Isolator
Battery Control Module
Bi-Directional DC-DC Converter
Intelligent Battery Sensor
Multifunction Power Supply
Converter
Transmission Fluid Accumulator and
Solenoid
Hybrid
ACCM
Auxiliary Transmission Fluid Pump
Battery Control Module **
Battery Cooling Circuit
Battery Pack Current Sensor
Brake Pedal Travel SensorCharge Port
Charge Port Switches and Sensors
Drive Motor/Generator Control
Module **
Drive Motors and Resolvers *
Eboost Brake Control Module **
Electro-Hydraulic Brake Control
Module **
Energy Storage Control Module **
Exhaust Heat Exchanger
Fuel Fill Door Sensors
High Voltage Battery Contactor
Hood Switch
Hybrid Batteries *
Hybrid Battery Temperature and
Voltage Sensors
Hybrid EVAP Canister Assembly
Hybrid RESS Thermal Management:
Air and Coolant Sensors
Battery Coolant Pumps and
Cooling Fans
Battery High Voltage Heater
Battery Temperature Sensors
E-compressor * **