The BUICK ENCORE 2019 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 159
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips: 1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin. Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
160 Driving and Operating
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle. (Continued)
Warning (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road. There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.
Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0238.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 161
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear. .
Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated. For Slippery Road Driving:
.
Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0181.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0179.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
162 Driving and Operating
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. SeeRoadside
Assistance Program 0299. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
(Continued)
Warning (Continued)
.Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0175.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps. If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
Traction
Control/Electronic Stability Control
0 181.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 163
Warning (Continued)
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, itmight need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle 0267.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
(Continued)
Warning (Continued)
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
164 Driving and Operating
Tire and Loading Information
Label
Example Label
A vehicle-specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). The Tire and Loading
Information label shows the
number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipmenttires (3) and the recommended
cold tire inflation pressures (4).
For more information on tires
and inflation see
Tires0238
and Tire Pressure 0246.
There is also important loading
information on the vehicle
Certification/Tire label. It may
show the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in
this section.“Steps for Determining Correct
Load Limit–
1.
Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be
riding in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred to

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 165
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
This vehicle is neither designed
nor intended to tow a trailer.
Example 1
1.Vehicle Capacity Weight
for Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 2 = 136 kg (300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).
Example 2
1.Vehicle Capacity Weight
for Example 2 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 5 = 340 kg (750 lbs).
3.Available Cargo Weight
= 113 kg (250 lbs).
Example 3
1.Vehicle Capacity Weight
for Example 3 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 91 kg
(200 lbs) × 5 = 453 kg
(1,000 lbs).
3.Available Cargo Weight
= 0 kg (0 lbs).
Refer to your vehicle's Tire and
Loading Information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
166 Driving and Operating
weight of the driver, passengers,
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
Label Example
A vehicle-specific Certification/
Tire label is attached to the
center pillar (B-pillar).
The label may show the size of
the vehicle's original tires and
the inflation pressures needed to
obtain the gross weight capacity
of the vehicle. The label shows
the gross weight capacity of the
vehicle. This is called the GrossVehicle Weight Rating (GVWR).
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
The Certification/Tire label may
also show the maximum weights
for the front and rear axles,
called the Gross Axle Weight
Rating (GAWR). To find out the
actual loads on the front and
rear axles, weigh the vehicle at
a weigh station. Your dealer can
help with this. Be sure to spread
the load equally on both sides of
the centerline.
CautionOverloading the vehicle may
cause damage. Repairs would not
be covered by the vehicle
warranty. Do not overload the
vehicle.
{Warning
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.Put things in the cargo
area of the vehicle. Try to
spread the weight evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.When you carry
something inside the
vehicle, secure it
whenever you can.
.Do not leave a seat
folded down unless you
need to.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 167
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The vehicle has an electronic
keyless ignition with pushbutton
start. The RKE transmitter must be
in the vehicle for the system to
operate.
If the vehicle is not working, the
vehicle may be near a strong
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation 027.
To shift out of P (Park), the ignition
must be on or in ACC/
ACCESSORY, and the brake must
be applied.
Stopping the Engine/LOCK/OFF
(No Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off. If the vehicle is in
P (Park), the ignition will turn off,
and Retained Accessory
Power (RAP) will remain active. See
Retained Accessory Power (RAP)
0 172.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
168 Driving and Operating
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and the Driver
Information Center (DIC) will display
the message SHIFT TO PARK.
When the vehicle is shifted into
P (Park), the ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the
ignition off.
4. Set the parking brake. See Parking Brake 0180.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
you to use some electrical
accessories when the engine is off.
With the ignition off, pressing
ENGINE START/STOP one time without the brake pedal applied will
place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
ENGINE START/STOP once will
place the ignition system in ON/
RUN/START.
Once engine cranking begins,
release ENGINE START/STOP.
Engine cranking will continue until
the engine starts. See Starting the
Engine 0169.
The engine will then remain in
ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the