On Star BUICK ENCORE 2019 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Keys, Doors, and Windows 27
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0299.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0309.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 305.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
28 Keys, Doors, and Windows
With Remote Start Shown
The following may be available:
Q: Press to lock all doors and the
fuel door, if equipped.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0130.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0130. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 039.
K:Press to unlock the driver door
and the fuel door, if equipped. Press
again within five seconds to unlock
all doors. The RKE transmitter can
be programmed to unlock all doors
on the first button press. See
Vehicle Personalization 0130.
The turn signal indicators will flash
to indicate unlocking. See Vehicle
Personalization 0130.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 039.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at
least three seconds to sound the
panic alarm. The horn sounds and the turn signals flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand then
press and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 033.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the liftgate without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being
opened. There is a button on each
door handle.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0130.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 31
1. Place the two recognizedtransmitters in the center
console front cupholder.
2. Insert the vehicle key of the new transmitter into the key
lock cylinder on the outside of
the driver door and turn the key
to the unlock position five times
within 10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4 or 5.
3. Remove the two recognized transmitters from the
cupholder.
4. Place the new transmitter in the cupholder
5. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
6. Remove the transmitter from the cupholder and press
K.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters to be programmed must
be with you. 1. Insert the vehicle key of the transmitter into the key lock
cylinder on the outside of the
driver door and turn the key to
the unlock position five times
within 10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT. 2. Wait for 10 minutes until the
DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again show
REMOTE LEARN PENDING,
PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time, all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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32 Keys, Doors, and Windows
4. Place the new transmitter inthe front cupholder.
5. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
6. Remove the transmitter from the cupholder and press
K.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak, the
DIC may display NO REMOTE
DETECTED when trying to start the
vehicle. The DIC may also display
REPLACE BATTERY IN
REMOTE KEY.
To start the vehicle:
1. Place the transmitter in the
center console front cupholder
with the buttons facing the front
of the vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
The battery is not rechargeable. To
replace the battery:

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 33
1. Press the button on the back ofthe RKE transmitter and pull
the key out. Never pull the key
out without pressing the button.
2. Separate the two halves of thetransmitter using a flat tool
inserted into the area near the
key slot.
3. Remove the battery by pushing
on the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear window
defogger indicator light does not
come on during a remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats 054.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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34 Keys, Doors, and Windows
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System027.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Press and release
Q.
2. Immediately after completing Step 1, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on. The engine will continue to run for
15 minutes. After 30 seconds,
repeat the steps if a 15-minute
extension is desired. Remote start
can be extended only once.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1 and 2 are repeated while
the engine is still running. An
extension can be requested
30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes for
a total of 30 minutes.
A maximum of two remote starts,
or a remote start with an extension,
are allowed between ignition cycles.
The ignition must be turned on and
then off before the remote start
procedure can be used again.Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. A transmitter is in the vehicle.
. The hood is not closed.
. The hazard warning flashers
are on.
. The malfunction indicator lamp
is on.
. The engine coolant temperature
is too high.
. The oil pressure is low.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 35
.Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
. The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
(Continued)
Warning (Continued)
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock or unlock the doors from the
outside:
. Press
KorQon the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry
(RKE) System Operation 027. .
Use the key in the driver door.
To lock or unlock the doors from
inside the vehicle:
. Press
KorQon the power door
lock switch.
. Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
Keyless Access
The RKE transmitter must be within
1 m (3 ft) of the liftgate or door being
opened.
Press the button on the door handle
to open. See “Keyless Access
Operation” underRemote Keyless
Entry (RKE) System Operation 027.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Keys, Doors, and Windows 39
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
If equipped with an anti-theft alarm
system, the indicator light, on the
instrument panel near the
windshield, shows the status of the
system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system. Fast Flast :
Vehicle is unsecured.
A door, the liftgate, or the hood
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will
bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not
arm if the doors are locked with
the key. If any door or the hood is opened
without first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if
any door or the the hood is opened
without first disarming the system.
When the alarm is activated, the
turn signals flash and the horn
sounds for about 30 seconds. The
alarm system will then re-arm to
monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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40 Keys, Doors, and Windows
Avoid setting off the alarm by
accident:
.Lock the vehicle after all
occupants have exited and all
doors are closed.
. Always unlock the vehicle with
the RKE transmitter.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, an
attempted break-in has occurred
while the system was armed.
Immobilizer
See Radio Frequency Statement
0 305.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system. The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid
transmitter is found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the front
cupholder. See
“Starting the Vehicle
with a Low Transmitter Battery”
under Remote Keyless Entry (RKE)
System Operation 027.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
front cupholder, the vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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42 Keys, Doors, and Windows
Folding Mirrors
Manual Folding Mirrors
These mirrors can be folded inward
to prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Heated Mirrors
This vehicle has heated mirrors:
1:Press to heat the mirrors.
See “Rear Window Defogger” under
Climate Control Systems 0147.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking. The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0130.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. See OnStar
Overview 0309.
To avoid accidental OnStar calls,
clean the mirror with the ignition off.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.