repair BUICK ENCORE 2019 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Climate Controls 153
Maintenance
Air Intake
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0281.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0290.
1. Open the glove box completely and disconnect the damper on
the outboard side.2. Push in both sides of the glovebox and pull to remove.
3. Open the filter cover byreleasing tabs on both sides
and pulling up the cover.
4. Replace the air filter.
5. Close the air filter cover and reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
166 Driving and Operating
weight of the driver, passengers,
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
Label Example
A vehicle-specific Certification/
Tire label is attached to the
center pillar (B-pillar).
The label may show the size of
the vehicle's original tires and
the inflation pressures needed to
obtain the gross weight capacity
of the vehicle. The label shows
the gross weight capacity of the
vehicle. This is called the GrossVehicle Weight Rating (GVWR).
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
The Certification/Tire label may
also show the maximum weights
for the front and rear axles,
called the Gross Axle Weight
Rating (GAWR). To find out the
actual loads on the front and
rear axles, weigh the vehicle at
a weigh station. Your dealer can
help with this. Be sure to spread
the load equally on both sides of
the centerline.
CautionOverloading the vehicle may
cause damage. Repairs would not
be covered by the vehicle
warranty. Do not overload the
vehicle.
{Warning
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.Put things in the cargo
area of the vehicle. Try to
spread the weight evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.When you carry
something inside the
vehicle, secure it
whenever you can.
.Do not leave a seat
folded down unless you
need to.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 175
SeeShifting Into Park 0172 and
Engine Exhaust 0175.
If the vehicle is left parked and
running with the RKE transmitter
outside the vehicle, it will continue
to run for up to half an hour.
If the vehicle is left parked and
running with the RKE transmitter
inside the vehicle, it will continue to
run for up to an hour.
The vehicle could turn off sooner if it
is parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is
taken out of P (Park) while it is
running.Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if: . The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 177
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park 0173.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0162.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
M : This position allows shifting
similar to a manual transmission.
See Manual Mode 0178.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
186 Driving and Operating
Driver Assistance
Systems
This vehicle may have features that
work together to help avoid crashes
or reduce crash damage while
driving, backing, and parking. Read
this entire section before using
these systems.
{Warning
Do not rely on the Driver
Assistance Systems. These
systems do not replace the need
for paying attention and driving
safely. You may not hear or see
alerts or warnings provided by
these systems. Failure to use
proper care when driving may
result in injury, death, or vehicle
damage. SeeDefensive Driving
0 157.
Under many conditions, these
systems will not: (Continued)
Warning (Continued)
.Detect children,
pedestrians, bicyclists,
or animals.
. Detect vehicles or objects
outside the area monitored
by the system.
. Work at all driving speeds.
. Warn you or provide you
with enough time to avoid a
crash.
. Work under poor visibility or
bad weather conditions.
. Work if the detection sensor
is not cleaned or is covered
by ice, snow, mud, or dirt.
. Work if the detection sensor
is covered up, such as with
a sticker, magnet, or metal
plate.
. Work if the area surrounding
the detection sensor is
damaged or not properly
repaired.
(Continued)
Warning (Continued)
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
Audible Alert
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see “Comfort
and Convenience” underVehicle
Personalization 0130.
Cleaning
Depending on vehicle options, keep
these areas of the vehicle clean to
ensure the best driver assistance
feature performance. Driver
Information Center (DIC) messages
may display when the systems are
unavailable or blocked.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
190 Driving and Operating
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close (<0.6 m (2 ft) in the
vehicle rear or <0.3 m (1 ft) in the
vehicle front), five beeps will sound
from the front or rear depending on
object location. Beeps for FPA are
higher pitched than for RPA.
Objects Detected by Both the
Front and Rear Sensors
In general, if objects are detected at
the same time near both the front
and rear bumpers while backing up,
the beeps only sound to indicate
that objects are close to the rear
bumper.
However, if an object comes within
0.3 m (1 ft) of the front bumper while
the vehicle is backing up and at the
same time there is another object
further than 0.3 m (1 ft) from the rear
bumper, then higher-pitched beeps
only sound to indicate the front
object.Turning the System On and Off
The FRPA system can be turned on
and off by pressing
Xon the
center stack.
The indicator light in the button
comes on when the system is
turned on.
When the system is off, the indicator
light in the button is off or PARK
ASSIST OFF briefly displays on the
Driver Information Center (DIC).
FRPA defaults to the on setting
each time the vehicle is started.
When the System Does Not
Seem to Work Properly
If the FRPA system does not
activate due to a temporary
condition, a message may display
on the DIC. This can occur under
the following conditions:
. The driver has disabled the
system. .
The sensors are not clean. Keep
the vehicle's bumpers free of
mud, dirt, snow, ice, and slush.
For cleaning instructions, see
Exterior Care 0270.
. The Park Assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.
. An object was hanging out of the
liftgate during the last drive
cycle. Once the object is
removed, FRPA will return to
normal operation.
. An object or cover is attached to
the front of the vehicle.
. The bumper is damaged. Take
the vehicle to your dealer to
repair the system.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
192 Driving and Operating
Warning (Continued)
proper condition. Keep the
windshield, headlamps, and FCA
sensors clean and in good repair.
Collision Alert
When your vehicle approaches
another detected vehicle too rapidly,
the FCA display will flash on the
windshield. Also, eight rapid
high-pitched beeps will sound from
the front. When this Collision Alert
occurs, the brake system may
prepare for driver braking to occur
more rapidly which can cause a
brief, mild deceleration. Continue to
apply the brake pedal as needed.
Cruise control may be disengaged
when the Collision Alert occurs.
Selecting the Alert Timing
The Collision Alert control is on the
steering wheel. Press
[to set the
FCA timing to far, medium, or near,
or on some vehicles, Off. The first
button press shows the current
setting on the DIC. Additional button
presses will change this setting. The
chosen setting will remain until it is
changed. The timing of alerts will
vary based on vehicle speed. The
faster the vehicle speed, the farther
away the alert will occur. Consider
traffic and weather conditions when
selecting the alert timing. The range of selectable alert timings may not
be appropriate for all drivers and
driving conditions.
Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, this may correct
the issue:
.
Clean the outside of the
windshield in front of the
rearview mirror.
. Clean the entire front of the
vehicle.
. Clean the headlamps.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 195
Warning (Continued)
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marking. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LDW in
bad weather conditions.
How the System Works
The LDW camera sensor is on the
windshield ahead of the rearview
mirror.
To turn LDW on and off, press
@on
the center stack. The indicator light
in the button comes on when LDW
is on. When LDW is on,
@is green if
LDW is available to warn of a lane
departure. If the vehicle crosses a
detected lane marking without using
the turn signal in that direction,
@
changes to amber and flashes.
Additionally, there will be three
beeps on the right or left, depending
on the lane departure direction.
When the System Does Not
Seem To Work Properly
The system may not detect lanes as
well when there are:
. Close vehicles ahead.
. Sudden lighting changes, such
as when driving through tunnels.
. Banked roads.
If the LDW system is not functioning
properly when lane markings are
clearly visible, cleaning the
windshield may help.
LDW alerts may occur due to tar
marks, shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system operation; the vehicle does not need
service. Turn LDW off if these
conditions continue.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
212 Vehicle Care
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON DIC message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Press the MENU button to show Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display
is active. After a few seconds,
there will be a single chime and
the oil life will be reset
to 100%. Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
If the CHANGE ENGINE OIL SOON
DIC message comes back on when
the vehicle is started, the engine oil
life system has not reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
220 Vehicle Care
Caution (Continued)
.When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
. Fill the washer fluid tank
only three-quarters full when
it is very cold. This allows
for fluid expansion if
freezing occurs, which could
damage the tank if it is
completely full.
Brakes
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or can
be heard all the time when the
vehicle is moving, except when
applying the brake pedal firmly.
{Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the proper sequence to torque
specifications. See
Capacities and
Specifications 0293.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or if parts are improperly
installed.