onstar BUICK ENCORE 2019 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Connected Services 319
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
320 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Index 321
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 203
Accessory Power . . . . . . . . . . . . . . . 172
Add-On Electrical Equipment . . . 200
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . .311
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 286
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 50
Air Cleaner/Filter, Engine . . . . . . . 213
Air Conditioning . . . . . . . . . . . 147, 149
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 153
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 153
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 152
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 72
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 73 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .117
Readiness Light . . . . . . . . . . . . . . .117
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 78
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 39
Alert Side Blind Zone (SBZA) . . . . . . 192
All-Season Tires . . . . . . . . . . . . . . . . 239
All-Wheel Drive . . . . . . . . . . . . 179, 223
Antilock Brake System (ABS) . . . 179 Warning Light . . . . . . . . . . . . . . . . . 121
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 270
Interior . . . . . . . . . . . . . . . . . . . . . . . . 275
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 54
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 60
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 299

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 323
Climate Control Systems (cont'd)Heating . . . . . . . . . . . . . . . . . . . . . . . 147
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cluster, Instrument . . . . . . . . . . . . . 111
Collision Damage Repair . . . . . . . 302
Compact Spare Tire . . . . . . . . . . . . 263
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Connected Services
Connections . . . . . . . . . . . . . . . . . . 318
Diagnostics . . . . . . . . . . . . . . . . . . . 320
Navigation . . . . . . . . . . . . . . . . . . . . 317
Connections
Connected Services . . . . . . . . . . 318
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 181
Control of a Vehicle . . . . . . . . . . . . . 158
Convenience Net . . . . . . . . . . . . . . . 103
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine Temperature Gauge . . .115
Cooling . . . . . . . . . . . . . . . . . . . . 147, 149
Cooling System . . . . . . . . . . . . . . . . . 214
Courtesy Lamps . . . . . . . . . . . . . . . . 143
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 301 Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cruise Control . . . . . . . . . . . . . . . . . . 183 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cupholders . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . 298 Offices . . . . . . . . . . . . . . . . . . . . . . . . 297
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 298
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 304
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 295
D
Damage Repair, Collision . . . . . . . 302
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 308
OnStar . . . . . . . . . . . . . . . . . . . . . . . 308
Data Recorders, Event . . . . . . . . . 307
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . 157
Delayed Locking . . . . . . . . . . . . . . . . . 36
Diagnostics Connected Services . . . . . . . . . . 320 Distracted Driving . . . . . . . . . . . . . . . 156
Dome Lamps . . . . . . . . . . . . . . . . . . . 143
Door
Delayed Locking . . . . . . . . . . . . . . . . 36
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 294
Drive Systems
All-Wheel Drive . . . . . . . . . . 179, 223
Driver Assistance Systems . . . . . 186
Driver Behavior . . . . . . . . . . . . . . . . . 156
Driver Information Center (DIC) . . . . . . . . . . . . . 125, 127
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 157
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 157
Environment . . . . . . . . . . . . . . . . . . 156
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 160
If the Vehicle is Stuck . . . . . . . . . 162
Loss of Control . . . . . . . . . . . . . . . 159
Off-Road Recovery . . . . . . . . . . . 159
Vehicle Load Limits . . . . . . . . . . . 163
Wet Roads . . . . . . . . . . . . . . . . . . . 160
Winter . . . . . . . . . . . . . . . . . . . . . . . . 161
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 149

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
324 Index
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 200
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Fuses and Circuit Breakers . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235
Overload . . . . . . . . . . . . . . . . . . . . . 231
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Air Cleaner/Filter . . . . . . . . . . . . . 213
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Compartment Overview . . . . . . . 206
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .115
Cooling System . . . . . . . . . . . . . . . 214
Drive Belt Routing . . . . . . . . . . . . 294
Exhaust . . . . . . . . . . . . . . . . . . . . . . 175
Heater . . . . . . . . . . . . . . . . . . . . . . . . 171
Oil Life System . . . . . . . . . . . . . . . .211
Oil Pressure Light . . . . . . . . . . . . 123
Overheating . . . . . . . . . . . . . . . . . . 218 Engine (cont'd)
Power Messages . . . . . . . . . . . . . 130
Running While Parked . . . . . . . . 176
Starting . . . . . . . . . . . . . . . . . . . . . . . 169
Entry Lighting . . . . . . . . . . . . . . . . . . . 144
Event Data Recorders . . . . . . . . . . 307
Exit Lighting . . . . . . . . . . . . . . . . . . . . 144
Extended Parking . . . . . . . . . . . . . . . 174
Extender, Seat Belt . . . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . 140
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 145
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 213
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 141
Flashers, Hazard Warning . . . . . . 142
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 258
Changing . . . . . . . . . . . . . . . . . . . . . 259
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 278
Fluid Automatic Transmission . . . . . . 212
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 221
Washer . . . . . . . . . . . . . . . . . . . . . . . 219 Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . 143
Folding Mirrors . . . . . . . . . . . . . . . . . . 42
Folding Seatback . . . . . . . . . . . . . . . . 55
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 191
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 305
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Seat Armrest . . . . . . . . . . . . . . 54
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 197
Economy Driving . . . . . . . . . . . . . . . 24
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 197
Foreign Countries . . . . . . . . . . . . 197
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .114
Low Fuel Warning Light . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . 196
Recommended . . . . . . . . . . . . . . . 196
Top Tier . . . . . . . . . . . . . . . . . . . . . . 196

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Index 327
Maintenance and CareAdditional . . . . . . . . . . . . . . . . . . . . . 286
Maintenance Schedule . . . . . . . . . 281 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 289
Malfunction Indicator Lamp . . . . . 118
Manual Mode . . . . . . . . . . . . . . . . . . . 178
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 52
Messages Engine Power . . . . . . . . . . . . . . . . 130
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 129
Vehicle Speed . . . . . . . . . . . . . . . . 130
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 43
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 41
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manual Rearview . . . . . . . . . . . . . . . 42
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Tilt in Reverse . . . . . . . . . . . . . . . . . . 42
Mirrors, Interior Rearview . . . . . . . . 42
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 247N
Navigation
Connected Services . . . . . . . . . . 317
Net, Convenience . . . . . . . . . . . . . . 103
New Vehicle Break-In . . . . . . . . . . . 167
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 114 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 159
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 209
Engine Oil Life System . . . . . . . .211
Pressure Light . . . . . . . . . . . . . . . . 123
Older Children, Restraints . . . . . . . 80
Online Owner Center . . . . . . . . . . . 298
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 308
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 311
OnStar Emergency . . . . . . . . . . . . . 310
OnStar Overview . . . . . . . . . . . . . . . 309
OnStar Security . . . . . . . . . . . . . . . . 311
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheating, Engine . . . . . . . . . . . . 218
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 172
Shifting Out of . . . . . . . . . . . . . . . . 173
Park Assist . . . . . . . . . . . . . . . . . . . . . 189
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 180
Brake and P (Park)Mechanism Check . . . . . . . . . . 223
Extended . . . . . . . . . . . . . . . . . . . . . 174
Over Things That Burn . . . . . . . 174
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 117
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Passenger Sensing System . . . . . 74
Perchlorate Materials Requirements, California . . . . . . 203
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 130
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Outlets . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . 145
Retained Accessory (RAP) . . . 172
Seat Adjustment . . . . . . . . . . . . . . . . 50
Windows . . . . . . . . . . . . . . . . . . . . . . . 43

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 329
SeatsAdjustment, Front . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . 55
Head Restraints . . . . . . . . . . . . . . . . 48
Heated Front . . . . . . . . . . . . . . . . . . . 54
Lumbar Adjustment, Front . . . . . . 50
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 52
Power Adjustment, Front . . . . . . . 50
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Reclining Seatbacks . . . . . . . . . . . . 50
Underseat Storage . . . . . . . . . . . 101
Securing Child Restraints . . . . 94, 96
Security OnStar . . . . . . . . . . . . . . . . . . . . . . . .311
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 39
Service . . . . . . . . . . . . . . . . . . . . . . . . . 153 Accessories andModifications . . . . . . . . . . . . . . . . 203
Climate Control System . . . . . . . 147
Doing Your Own Work . . . . . . . . 203
Maintenance Records . . . . . . . . 291
Maintenance, General Information . . . . . . . . . . . . . . . . . . 279
Parts Identification Label . . . . . 292
Scheduling Appointments . . . . . 301
Services Special Application . . . . . . . . . . . 286 Servicing the Airbag . . . . . . . . . . . . . 78
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 223
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 172
Out of Park . . . . . . . . . . . . . . . . . . . 173
Side Blind Zone Alert (SBZA) . . . 192
Sidemarker Bulb Replacement . . . . . . . . . . . . 229
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 142
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 263
Special Application Services . . . . 286
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 293
Speedometer . . . . . . . . . . . . . . . . . . . 113
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 122
Start Assist, Hill . . . . . . . . . . . . . . . . . 181
Start Vehicle, Remote . . . . . . . . . . . 33
Starter Switch Check . . . . . . . . . . . 223
Starting the Engine . . . . . . . . . . . . . 169
Steering . . . . . . . . . . . . . . . . . . . . . . . . 158
Heated Wheel . . . . . . . . . . . . . . . . 105
Wheel Adjustment . . . . . . . . . . . . 105
Wheel Controls . . . . . . . . . . . . . . . 105 Stop/Start System . . . . . . . . . . . . . . 170
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . 229
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . 102
Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 102
Center Console . . . . . . . . . . . . . . . 101
Convenience Net . . . . . . . . . . . . . 103
Glove Box . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . 100
Roof Rack System . . . . . . . . . . . . 103
Underseat . . . . . . . . . . . . . . . . . . . . 101
Storage Compartments . . . . . . . . . 100
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 162
Summer Tires . . . . . . . . . . . . . . . . . . 240
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 45
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 191
Infotainment . . . . . . . . . . . . . 146, 308
Roof Rack . . . . . . . . . . . . . . . . . . . . 103
Systems Driver Assistance . . . . . . . . . . . . . 186