Start BUICK ENCORE 2019 Workshop Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Climate Controls 151
operation. To turn Auto Defog off or
on, see "Climate and Air Quality"
underVehicle Personalization
0 130.
Ionizer : If equipped with an ionizer,
this feature helps to clean the air
inside the vehicle and remove
contaminants such as pollen, odors,
and dust. To turn the ionizer on or
off, see “Climate and Air Quality”
under Vehicle Personalization
0 130.
Rear Window Defogger
=:Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is off or in ACC/
ACCESSORY.
The rear window defogger can be
set to automatic operation. See
“Climate and Air Quality” under
Vehicle Personalization 0130.
When Auto Rear Defog is turned on,
the rear window defogger turns on
automatically when the interior temperature is cold and the outside
temperature is about 4 °C (40 °F)
and below. The auto rear defogger
turns off automatically after about
10 minutes. At higher speeds, the
rear window defogger may stay on
continuously.
If equipped with heated outside
mirrors, they turn on when the rear
window defogger button is on and
help to clear fog or frost from the
surface of the mirrors. See
Heated
Mirrors 042.Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything
else that is sharp. This may
damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.
MorL:If equipped, press to turn
the heated seats on or off. See
Heated Front Seats 054.
(:If equipped, press to turn the
heated steering wheel on or off. See
Heated Steering Wheel 0105.
Remote Start Climate Control
Operation : If equipped with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver ’s
previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light does
not come on during a remote start.
If equipped, the heated seats may
come on during a remote start. The
heated seat indicator lights do not
come on during a remote start.
See Remote Vehicle Start 033 and
Heated Front Seats 054.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 155
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 156
Driving Environment . . . . . . . . . . 156
Vehicle Design . . . . . . . . . . . . . . . 156
Distracted Driving . . . . . . . . . . . . 156
Defensive Driving . . . . . . . . . . . . . 157
Drunk Driving . . . . . . . . . . . . . . . . . 157
Control of a Vehicle . . . . . . . . . . . 158
Braking . . . . . . . . . . . . . . . . . . . . . . . 158
Steering . . . . . . . . . . . . . . . . . . . . . . 158
Off-Road Recovery . . . . . . . . . . . 159
Loss of Control . . . . . . . . . . . . . . . 159
Driving on Wet Roads . . . . . . . . 160
Hill and Mountain Roads . . . . . 160
Winter Driving . . . . . . . . . . . . . . . . 161
If the Vehicle Is Stuck . . . . . . . . 162
Vehicle Load Limits . . . . . . . . . . . 163
Starting and Operating
New Vehicle Break-In . . . . . . . . . 167
Ignition Positions . . . . . . . . . . . . . 167
Starting the Engine . . . . . . . . . . . 169
Stop/Start System . . . . . . . . . . . . 170
Engine Heater . . . . . . . . . . . . . . . . 171Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 172
Shifting Into Park . . . . . . . . . . . . . 172
Shifting out of Park . . . . . . . . . . . 173
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 174
Extended Parking . . . . . . . . . . . . 174
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 175
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 176
Automatic Transmission
Automatic Transmission . . . . . . 176
Manual Mode . . . . . . . . . . . . . . . . . 178
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 179
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 179
Parking Brake . . . . . . . . . . . . . . . . 180
Brake Assist . . . . . . . . . . . . . . . . . . 180
Hill Start Assist (HSA) . . . . . . . . 181
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 181
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 183
Driver Assistance Systems
Driver Assistance Systems . . . 186
Rear Vision Camera (RVC) . . . 187
Park Assist . . . . . . . . . . . . . . . . . . . 189
Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . . 191
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 192
Lane Departure Warning (LDW) . . . . . . . . . . . . . 194
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 196
Recommended Fuel . . . . . . . . . . 196
Prohibited Fuels . . . . . . . . . . . . . . 196
Fuels in Foreign Countries . . . 197
Fuel Additives . . . . . . . . . . . . . . . . 197
Filling the Tank . . . . . . . . . . . . . . . 197
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 199
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 199
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 200

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 159
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips: 1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin. Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
162 Driving and Operating
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. SeeRoadside
Assistance Program 0299. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
(Continued)
Warning (Continued)
.Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0175.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps. If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
Traction
Control/Electronic Stability Control
0 181.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 167
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The vehicle has an electronic
keyless ignition with pushbutton
start. The RKE transmitter must be
in the vehicle for the system to
operate.
If the vehicle is not working, the
vehicle may be near a strong
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation 027.
To shift out of P (Park), the ignition
must be on or in ACC/
ACCESSORY, and the brake must
be applied.
Stopping the Engine/LOCK/OFF
(No Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off. If the vehicle is in
P (Park), the ignition will turn off,
and Retained Accessory
Power (RAP) will remain active. See
Retained Accessory Power (RAP)
0 172.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
168 Driving and Operating
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and the Driver
Information Center (DIC) will display
the message SHIFT TO PARK.
When the vehicle is shifted into
P (Park), the ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the
ignition off.
4. Set the parking brake. See Parking Brake 0180.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
you to use some electrical
accessories when the engine is off.
With the ignition off, pressing
ENGINE START/STOP one time without the brake pedal applied will
place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
ENGINE START/STOP once will
place the ignition system in ON/
RUN/START.
Once engine cranking begins,
release ENGINE START/STOP.
Engine cranking will continue until
the engine starts. See Starting the
Engine 0169.
The engine will then remain in
ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 169
malfunction indicator lamp as may
be required for emission inspection
purposes.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place
the vehicle in Service Mode.
The instruments and audio system
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Mode.
Press ENGINE START/STOP again
to turn the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 200.
Starting Procedure 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button. The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
transmitter battery is low, the
Driver Information Center (DIC)
will display a message.
See
Driver Information Center
(DIC) (Uplevel) 0127 orDriver
Information Center (DIC) (Base
Level) 0125 andRemote
Keyless Entry (RKE) System
Operation 027.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
170 Driving and Operating
2. If the engine does not startafter five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down.
When the engine starts, let go
of the button and the
accelerator. If the vehicle starts
briefly but then stops again,
follow the same steps. This
clears the extra gasoline from
the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off
the engine to help conserve fuel.
It has components designed for the
increased number of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
.
The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
. The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop.
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 171
.Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Engine Heater
Vehicles may have an engine
heater. The engine heater can help
in cold weather conditions at or
below −18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
heater at least four hours before
starting the vehicle. An internal
thermostat in the plug end of the
cord will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is in
the driver side of the engine
compartment, near the battery.
It is shipped from the factory
with a tie holding it in place.
Use care in removing the tie so
that the cord is not damaged.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
172 Driving and Operating
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Warning (Continued)
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
Some vehicle accessories may be
used after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will
continue to work for 10 minutes,
until the driver door is opened,
or until the ignition is turned on or
placed in ACC/ACCESSORY.
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See
Parking Brake 0180.
2. Move the shift lever into P (Park) by pressing the button
on the shift lever and pushing
the lever all the way toward the
front of the vehicle.
3. Turn the ignition off.