window BUICK ENCORE 2019 Workshop Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Vehicle Care 271
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Vehicle Care 275
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
all cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.
Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
276 Vehicle Care
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Service and Maintenance 283
Maintenance Schedule
Additional Required
Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Replace spark plugs. Inspect spark plug wires.@ @
Drain and fill engine cooling system. (4)@
Visually inspect accessory drive belts. (5)@
Replace brake fluid. (6)
Replace windshield wiper blades. (7)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic, poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2)
Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Service and Maintenance 285
Maintenance Schedule
Additional Required
Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@ @ @ @ @ @ @ @ @ @
Change automatic transmission fluid.@@@
Replace spark plugs. Inspect spark plug wires.@ @
Drain and fill engine cooling system. (4)@
Visually inspect accessory drive belts. (5)@
Replace brake fluid. (6)
Replace windshield wiper blades. (7)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2)
Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Index 327
Maintenance and CareAdditional . . . . . . . . . . . . . . . . . . . . . 286
Maintenance Schedule . . . . . . . . . 281 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 289
Malfunction Indicator Lamp . . . . . 118
Manual Mode . . . . . . . . . . . . . . . . . . . 178
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 52
Messages Engine Power . . . . . . . . . . . . . . . . 130
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 129
Vehicle Speed . . . . . . . . . . . . . . . . 130
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 43
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 41
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manual Rearview . . . . . . . . . . . . . . . 42
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Tilt in Reverse . . . . . . . . . . . . . . . . . . 42
Mirrors, Interior Rearview . . . . . . . . 42
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 247N
Navigation
Connected Services . . . . . . . . . . 317
Net, Convenience . . . . . . . . . . . . . . 103
New Vehicle Break-In . . . . . . . . . . . 167
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 114 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 159
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 209
Engine Oil Life System . . . . . . . .211
Pressure Light . . . . . . . . . . . . . . . . 123
Older Children, Restraints . . . . . . . 80
Online Owner Center . . . . . . . . . . . 298
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 308
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 311
OnStar Emergency . . . . . . . . . . . . . 310
OnStar Overview . . . . . . . . . . . . . . . 309
OnStar Security . . . . . . . . . . . . . . . . 311
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheating, Engine . . . . . . . . . . . . 218
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 172
Shifting Out of . . . . . . . . . . . . . . . . 173
Park Assist . . . . . . . . . . . . . . . . . . . . . 189
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 180
Brake and P (Park)Mechanism Check . . . . . . . . . . 223
Extended . . . . . . . . . . . . . . . . . . . . . 174
Over Things That Burn . . . . . . . 174
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 117
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Passenger Sensing System . . . . . 74
Perchlorate Materials Requirements, California . . . . . . 203
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 130
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Outlets . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . 145
Retained Accessory (RAP) . . . 172
Seat Adjustment . . . . . . . . . . . . . . . . 50
Windows . . . . . . . . . . . . . . . . . . . . . . . 43

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
328 Index
Pregnancy, Using Seat Belts . . . . 66
PrivacyVehicle Data Recording . . . . . . . 307
Program Courtesy Transportation . . . . . . 301
Prohibited Fuels . . . . . . . . . . . . . . . . 196
Proposition 65 Warning,
California . . . . . . . . . . . .202, 222, 264, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 304
R
Radio Frequency Statement . . . . 305
Reading Lamps . . . . . . . . . . . . . . . . . 144
Rear Seat Armrest . . . . . . . . . . . . . . . 60
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 56
Rear Vision Camera (RVC) . . . . . 187
Rear Window Washer/Wiper . . . . 107
Rearview Mirrors . . . . . . . . . . . . . . . . 42Automatic Dimming . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . 50
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 289 Records
Maintenance . . . . . . . . . . . . . . . . . . 291
Recreational Vehicle Towing . . . . 268
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 299
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 33
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 290
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 94
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 67
Reporting Safety Defects Canadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 86
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 172
Reverse Tilt Mirrors . . . . . . . . . . . . . . 42
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 160 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 299
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 45
Roof Rack System . . . . . . . . . . . . . . 103
Rotation, Tires . . . . . . . . . . . . . . . . . . 251
Routing, Engine Drive Belt . . . . . . 294
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 176
S
Safety Defects ReportingCanadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Safety Locks . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . 67
Scheduling Appointments . . . . . . . 301
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 60 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Extender . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 61
Lap-Shoulder Belt . . . . . . . . . . . . . . 63
Reminders . . . . . . . . . . . . . . . . . . . . .116
Replacing after a Crash . . . . . . . . 67
Use During Pregnancy . . . . . . . . . . 66

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Index 331
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
W
WarningBrake System Light . . . . . . . . . . . 120
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 194
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 110
Warnings Hazard Flashers . . . . . . . . . . . . . . 142
Washer Fluid . . . . . . . . . . . . . . . . . . . 219
Wheels
Alignment and Tire Balance . . 256
Different Size . . . . . . . . . . . . . . . . . 254
Replacement . . . . . . . . . . . . . . . . . 257
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Where to Put the Restraint . . . . . . 86
Windows . . . . . . . . . . . . . . . . . . . . . . . . 43 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Windshield Replacement . . . . . . . . . . . . . . . . . 225
Wiper/Washer . . . . . . . . . . . . . . . . 105
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 161
Winter Tires . . . . . . . . . . . . . . . . . . . . 239
Wiper Blade Replacement . . . . . . 224 Wipers
Rear Washer . . . . . . . . . . . . . . . . . 107