door BUICK ENCORE 2019 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 26
Seats and Restraints . . . . . . . . . . . 47
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . 140
Infotainment System . . . . . . . . . . 146
Climate Controls . . . . . . . . . . . . . . 147
Driving and Operating . . . . . . . . . 155
Vehicle Care . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . 279
Technical Data . . . . . . . . . . . . . . . . 292
Customer Information . . . . . . . . . 295
Reporting Safety Defects . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 309
Connected Services . . . . . . . . . . . 317
Index . . . . . . . . . . . . . . . . . . . . 321

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 11
Second Row Seats . . . . . . . . . . . . 11
Heated Seats . . . . . . . . . . . . . . . . . . 12
Head Restraint Adjustment . . . . 12
Seat Belts . . . . . . . . . . . . . . . . . . . . . 12
Passenger Sensing System . . . 13
Mirror Adjustment . . . . . . . . . . . . . . 13
Steering Wheel Adjustment . . . . 14
Interior Lighting . . . . . . . . . . . . . . . . 14
Exterior Lighting . . . . . . . . . . . . . . . 15
Windshield Wiper/Washer . . . . . . 15
Climate Controls . . . . . . . . . . . . . . . 17
Transmission . . . . . . . . . . . . . . . . . . 18
Vehicle Features
Infotainment System . . . . . . . . . . . 19
Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 19
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Universal Remote System . . . . . 22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 22
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 23
Tire Pressure Monitor . . . . . . . . . . 23
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
E85 or FlexFuel . . . . . . . . . . . . . . . . 24
Engine Oil Life System . . . . . . . . 24
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 24 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 25

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Stop/Start System
This vehicle has a Stop/Start
system to shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. SeeTachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. See
Stop/Start System 0170 in Driving
and Operating.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(197 ft) away from the vehicle.
To remove the key, press the button
on the back of the RKE transmitter,
and pull the key out. Never pull the
key out without pressing the button.
The key can be used for all locks.
K: Press to unlock the driver door
or all doors, depending on the
vehicle personalization settings.
Q: Press to lock all doors. Lock and unlock feedback can be
personalized. See
Vehicle
Personalization 0130.
7:Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm.
See Keys 026 and Remote Keyless
Entry (RKE) System Operation 027.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 9
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
See Remote Vehicle Start 033.
Door Locks
To lock or unlock the doors from the
outside:
.
Press
KorQon the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry
(RKE) System Operation 027.
. Use the key in the driver door.
See Door Locks 035. To lock or unlock the doors from the
inside:Q:
Press to lock the door.
K:Press to unlock the door.
See Power Door Locks 036.
Liftgate
To lock or unlock the liftgate from
inside, press
QorKon the power
door locks. See Power Door Locks
0 36. To lock or unlock the liftgate from
outside, press
QorKon the
Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System
Operation 027.
To open the liftgate, press the touch
pad below the license plate and
lift up.
See Liftgate 038.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
14 In Brief
Steering Wheel
Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Lift the lever up to lock the steering wheel in place.
Do not adjust the steering wheel
while driving.
Interior Lighting
Front and Rear Dome Lamps
The front dome lamp controls are in
the overhead console.
(: Press to turn the lamps off,
even when a door is open.
H: When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.
': Press to turn on the dome
lamps.
The rear dome lamp controls are in
the headliner above the rear seats.
9: Press to turn the lamps off,
even when a door is open.
H: When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.
R: Press to turn on the dome lamps.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 15
Reading Lamps
The front reading lamps are in the
overhead console.
#or$:Press to turn each lamp
on or off.
For more information about interior
lighting, see Instrument Panel
Illumination Control 0143 or
Courtesy Lamps 0143.
Exterior Lighting
The exterior lamp control is on the
instrument panel to the left of the
steering column.
There are four positions:
O:Turns the exterior lamps off and
deactivates the AUTO mode. Turn
Oagain to reactivate the
AUTO mode.
In Canada, the headlamps will
automatically reactivate when the
vehicle is shifted out of P (Park).
AUTO : Turns the exterior lamps on
and off automatically depending on
outside lighting.
;: Turns on the parking lamps
including all lamps, except the
headlamps.
5: Turns on the headlamps
together with the parking lamps and
instrument panel lights. A warning
chime sounds if the driver door is
opened when the ignition is off and
the headlamps are on.
#: If equipped with fog lamps,
press to turn the lamps on or off.
See:
. Exterior Lamp Controls 0140.
. Daytime Running Lamps (DRL)
0141.
. Front Fog Lamps 0143.
Windshield Wiper/Washer

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
22 In Brief
Universal Remote System
If equipped, this system provides a
way to replace up to three remote
control transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
Universal Remote system. Because
of the steps involved, it may be
helpful to have another person
available to assist you with
programming the Universal Remote
system.See
Universal Remote System
0 136.
Sunroof
If equipped, the sunroof only
operates when the ignition is on or
Retained Accessory Power (RAP) is
active. See Retained Accessory
Power (RAP) 0172.
Slide Switch
Express-Open/Express Close :
Press and release
D(1) at the
second detent to express-open the
sunroof. Press and release
g(1)
at the second detent to express-close the sunroof. Press
the switch again to stop the
movement.
Open/Close (Manual Mode) :
Press and hold
D(1) at the first
detent to open the sunroof. Press
and hold
g(1) at the first detent
to close the sunroof. Release the
switch to stop the movement.
Tilt Switch
Vent : Press and hold
E(2) to vent
the sunroof. Press and hold
g(2)
to close the sunroof vent.
The sunshade opens automatically
with the sunroof, but must be
manually closed.
The sunroof will not operate if the
vehicle has an electrical failure.
The sunroof has an automatic
reversal system feature. See
Sunroof 045.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
26 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . 35
Power Door Locks . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . 36
Automatic Door Locks . . . . . . . . . 36
Lockout Protection . . . . . . . . . . . . . 36
Safety Locks . . . . . . . . . . . . . . . . . . . 37
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 38
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 39
Vehicle Alarm System . . . . . . . . . 39
Immobilizer . . . . . . . . . . . . . . . . . . . . 40
Immobilizer Operation . . . . . . . . . 40
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 41
Power Mirrors . . . . . . . . . . . . . . . . . . 41 Folding Mirrors . . . . . . . . . . . . . . . . . 42
Heated Mirrors . . . . . . . . . . . . . . . . . 42
Reverse Tilt Mirrors . . . . . . . . . . . . 42
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 42
Manual Rearview Mirror . . . . . . . . 42
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 43
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 43
Power Windows . . . . . . . . . . . . . . . 43
Sun Visors . . . . . . . . . . . . . . . . . . . . . 45
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 45
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Keys, Doors, and Windows 27
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0299.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0309.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 305.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
28 Keys, Doors, and Windows
With Remote Start Shown
The following may be available:
Q: Press to lock all doors and the
fuel door, if equipped.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0130.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0130. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 039.
K:Press to unlock the driver door
and the fuel door, if equipped. Press
again within five seconds to unlock
all doors. The RKE transmitter can
be programmed to unlock all doors
on the first button press. See
Vehicle Personalization 0130.
The turn signal indicators will flash
to indicate unlocking. See Vehicle
Personalization 0130.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 039.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at
least three seconds to sound the
panic alarm. The horn sounds and the turn signals flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand then
press and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 033.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the liftgate without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being
opened. There is a button on each
door handle.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0130.