vin number BUICK ENCORE 2019 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Buick Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or a crash. Be sure to read
the driving guidelines in this manual
in the section called
“Driving and
Operating” and specifically Driver
Behavior 0156, Driving
Environment 0156, and Vehicle
Design 0156.
Litho in U.S.A.
Part No. 84180408 B Second Printing©2018 General Motors LLC. All Rights Reserved.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Stop/Start System
This vehicle has a Stop/Start
system to shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. SeeTachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. See
Stop/Start System 0170 in Driving
and Operating.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(197 ft) away from the vehicle.
To remove the key, press the button
on the back of the RKE transmitter,
and pull the key out. Never pull the
key out without pressing the button.
The key can be used for all locks.
K: Press to unlock the driver door
or all doors, depending on the
vehicle personalization settings.
Q: Press to lock all doors. Lock and unlock feedback can be
personalized. See
Vehicle
Personalization 0130.
7:Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm.
See Keys 026 and Remote Keyless
Entry (RKE) System Operation 027.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
108 Instruments and Controls
Reverse Gear Wipes
If the rear wiper control is off, the
rear wiper will automatically operate
continuously when the shift lever is
in R (Reverse), and the front
windshield wiper is performing low
or high speed wipes. If the rear
wiper control is off, the shift lever is
in R (Reverse), and the front
windshield wiper is performing
interval wipes, then the rear wiper
automatically performs interval
wipes.
This feature can be changed. See
Vehicle Personalization0130.
The windshield washer reservoir is
used for the windshield and the rear
window. Check the fluid level in the
reservoir if either washer is not
working. See Washer Fluid 0219.
Compass
The vehicle may have a compass
display in the Driver Information
Center (DIC).
Setting the Compass Zone
Under certain circumstances, such
as during a long trip or moving to a
new area, the compass zone will
need to be reset. If the compass is
not set to the correct zone, it may
give false readings. The compass
zone should be set to the area in
which the vehicle is currently
traveling.
Use the DIC buttons to set the
compass zone:
1. While the vehicle is in P (Park), press the MENU button to
display the DIC menu.
2. Press and hold SET/CLR while the Set Area display is active.
3. Find the vehicle's currentlocation and zone number on
the map. Zones 1 through 15
are available.
4. Use
w xto change to the
correct zone number.
5. Press SET/CLR to confirm the setting.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
126 Instruments and Controls
zero by pressing and holding the
SET/CLR button while the trip
odometer display is showing.
Also displays the approximate
average liters per 100 kilometers
(L/100 km) or miles per gallon
(mpg). This number is based on the
number of L/100 km (mpg) recorded
since the last time this menu item
was reset. This number reflects only
the approximate average fuel
economy that the vehicle has right
now, and will change as driving
conditions change. Reset the
average consumption by pressing
SET/CLR when it is displayed.
Fuel Range :Displays the
approximate distance the vehicle
can be driven without refueling. The
fuel range estimate is based on an
average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. Fuel range cannot be
reset.
Instantaneous Fuel Economy :
The center displays the approximate
instantaneous fuel economy. Navigation :
Used for the OnStar
Turn-by-Turn guidance. See OnStar
Overview 0309.
Vehicle Information Menu
(VEHICLE) Items
Press MENU on the turn signal
lever until the Vehicle menu is
displayed. Use
\to scroll through
the menu items. Not all items are
available on every vehicle. The
following is a list of all possible
menu items:
Remaining Oil Life : Displays an
estimate of the oil's remaining useful
life. If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0209.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule 0281. The Oil Life display must be reset
after each oil change. Do not reset
the Oil Life display accidentally at
any time other than when the oil has
just been changed. It cannot be
reset accurately until the next oil
change. To reset the engine oil life
system, see
Engine Oil Life System
0 211.
Tire Pressure : Displays a vehicle
with the approximate pressures of
all four tires. Tire pressure is
displayed in either kilopascal (kPa)
or in pounds per square inch (psi).
See Tire Pressure Monitor System
0 247 andTire Pressure Monitor
Operation 0248.
Units : Move
\to change between
Metric or US when the Unit display
is active. Press SET/CLR to confirm
the setting. This will change the
displays on the DIC to the type of
measurements you select.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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128 Instruments and Controls
.Trip A or B, Average Fuel
Economy
. Fuel Range
. Oil Life
. Tire Pressure
. Fuel Economy
Digital Speedometer
The speedometer shows how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph). The speedometer
cannot be reset.
Trip A or Trip B, Average Fuel
Economy
Displays the current distance
traveled, in either kilometers (km) or
miles (mi), from the last reset for the
trip odometer. The trip odometer can
be reset to zero by pressing and
holding the reset stem in the cluster
while the trip odometer display is
showing.
Also displays the approximate
average liters per 100 kilometers (L/100 km) or miles per
gallon (mpg). This number is based on the number of L/100 km (mpg)
recorded since the last time this
menu item was reset. This number
reflects only the approximate
average fuel economy that the
vehicle has right now, and will
change as driving conditions
change. The average fuel economy
can be reset by pressing SET/CLR
while the Average Fuel Economy
display is showing.
Fuel Range
This display shows the approximate
distance the vehicle can be driven
without refueling. The fuel range
estimate is based on an average of
the vehicle’
s fuel economy over
recent driving history and the
amount of fuel remaining in the fuel
tank. Fuel range cannot be reset.
Oil Life
This display shows an estimate of
the oil's remaining useful life. If OIL
LIFE 99% REMAINING is displayed,
that means 99% of the current oil
life remains. When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See
Engine Oil0209.
In addition to the Engine Oil Life
System monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule 0281 for
more information.
Remember, the Oil Life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the Oil Life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
Engine Oil Life System, press SET/
CLR while the Remaining Oil Life
display is active. See Engine Oil
Life System 0211.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Instruments and Controls 129
Tire Pressure
The display will show a vehicle with
the approximate pressures of all
four tires. Tire pressure is displayed
in either kilopascal (kPa) or pounds
per square inch (psi).
SeeTire Pressure Monitor System
0 247 andTire Pressure Monitor
Operation 0248 for more
information.
Fuel Economy
The center displays the approximate
instantaneous fuel economy as a
number and bar graph. Displayed
above the bar graph is a running
average of fuel economy for the
most recently travelled selected
distance. Displayed below the bar
graph is the best average fuel
economy that has been achieved for
the selected distance. The selected
distance is displayed at the top of
the page as “last xxx mi/km”.
Press SET/CLR to select the
distance or reset best value. Hold SET/CLR to reset the best
average fuel economy. After reset,
the best value displays until the
selected distance has been
travelled. The display provides
information on how current driving
behavior affects the running
average and how well recent driving
compares to the best that has been
achieved for the selected distance.
Compass
The vehicle has a compass display
in the DIC. See
Compass0108 for
more information.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing SET/CLR. The messages
that require immediate action cannot
be cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
164 Driving and Operating
Tire and Loading Information
Label
Example Label
A vehicle-specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). The Tire and Loading
Information label shows the
number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipmenttires (3) and the recommended
cold tire inflation pressures (4).
For more information on tires
and inflation see
Tires0238
and Tire Pressure 0246.
There is also important loading
information on the vehicle
Certification/Tire label. It may
show the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in
this section.“Steps for Determining Correct
Load Limit–
1.
Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be
riding in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred to

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
170 Driving and Operating
2. If the engine does not startafter five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down.
When the engine starts, let go
of the button and the
accelerator. If the vehicle starts
briefly but then stops again,
follow the same steps. This
clears the extra gasoline from
the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off
the engine to help conserve fuel.
It has components designed for the
increased number of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
.
The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
. The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop.
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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178 Driving and Operating
Automatic Transmission
Adaptation Feature :While the
vehicle is being driven and gear
shifting takes place, the
transmission will learn and adapt.
This increases durability and
maintains the best shift quality of
the life of the vehicle.
During vehicle break-in (initial
driving), it is normal to experience
some shift bumps. Shift quality will
improve with the normal gear
shifting as the transmission learns
and adapts.
Operating Modes
The transmission may operate in a
lower gear than normal to improve
vehicle performance. The engine
speed may be higher and there may
be an increase in noise during the
following conditions:
. When climbing a grade
. When driving downhill
. When driving in hot
temperatures or at high altitudeManual Mode
Driver Shift Control (DSC)
DSC allows you to shift an
automatic transmission similar to a
manual transmission. To use the
DSC feature:
1. Move the shift lever from D (Drive) rearward to
M (Manual Mode).
While driving in manual mode,
the transmission will remain in
the driver selected gear. When
coming to a stop in the manual position, the vehicle will
automatically shift into
1 (First) gear.
2. Press the + (plus) end of the button on the top of the shift
lever to upshift, or press the −
(minus) end of the button to
downshift.
The instrument cluster will change
from the currently displayed
message to the letter “M,”for
Manual position, and a number
indicating the requested gear.
While using the DSC feature, the
transmission will have firmer shifting
and sportier performance. This can
be used for sport driving or when
climbing hills to stay in gear longer
or to downshift for more power or
engine braking.
The transmission will only allow you
to shift into gears appropriate for the
vehicle speed and engine
revolutions per minute (rpm):
. The transmission will not allow
shifting to the next higher gear if
the vehicle speed or engine rpm
is too low.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
244 Vehicle Care
Bias Ply Tire:A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in kPa (kilopascal)
or psi (pounds per square inch)
before a tire has built up heat
from driving. See Tire Pressure
0 246.
Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 163.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0163.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0163.
Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles. Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0163.
Occupant Distribution
:
Designated seating positions.