steering BUICK ENCORE 2020 Infotainment System Guide

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
64 Phone
To start a three-way call while in a
current call:1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, the Merge option becomes an
Unmerge option. Touch to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.Presscon the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Touch Phone on the Home Page.
2. While in the Call View, touch the up arrow to raise the
interaction selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch Phone on the Home Page.
2. Touch Voice Mail.
3. Touch Call. 4. Enter the DTMF tones using
the keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, pressg
on the steering wheel controls. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition 053 for help using
voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Phone 65
2. Say“Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” and then
say the contact name, for
example, “Call
at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling Local Emergency Number
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone. 2. Say
“Call number>.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters. Using the
“Voice Mail” Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice Mail.”
The system dials the voice mail
number of the connected
phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
68 Settings
Settings
The Settings Menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Touch the infotainment controls to
increase or decrease hours,
minutes, and AM or PM. Touch 12Hr
or 24Hr for 12 or 24 hour clock.
Touch infotainment controls to
increase or decrease month, day,
or year. See“Clock”in the owner ’s
manual.
Language
This will set the display language in
the radio, instrument cluster, and
voice recognition. Touch Language
and select the appropriate
language. Press
qBACK orS
BACK on the center stack or touch
the Back icon on the infotainment
display to go back to the
previous menu.
Valet Mode
If equipped, this will lock the
infotainment system and steering
wheel controls. It may also limit top
speed, power, and access to vehicle
storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Press
qBACK
or
SBACK on the center stack or
touch the Back icon on the
infotainment display to go back to
the previous menu.
Radio
Touch to display the Radio Menu
and the following may display:
. Manage Favorites: Touch to
highlight a favorite to edit. Touch
Rename to rename the favorite
or Delete to delete it. Touch and hold the station to drag it to a
new location. Touch Done to go
back to the previous menu.
. Number of Favorites Shown:
Touch to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Press
qBACK or
SBACK on the center stack or
touch the Back icon on the
infotainment display to go back
to the previous menu.
. Audible Touch Feedback: This
allows Audible Touch Feedback
to be turned on or off. Select Off
or On.
. Tone Settings: Touch + or −to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 12.
. Audio Volume (If Equipped): This
feature adjusts the volume
based on the vehicle speed.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Index 85
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 24
A
Accepting or Declining a Call . . . . 63
AgreementsTrademarks and License . . . . . . . . 75
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
AM-FM Categories . . . . . . . . . . . . . . 14
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 12
Antenna Backglass. . . . . . . . . . . . . . . . . . . . . . . 17
Multi-band. . . . . . . . . . . . . . . . . . . . . . . 18
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 67
Applications Tray . . . . . . . . . . . . . . . . . 9
Audio Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 23
Audio System . . . . . . . . . . . . . . . . . . . . 60
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 22
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . 19
B
Backglass Antenna . . . . . . . . . . . . . . 17
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 69Overview . . . . . . . . 60, 61, 64
Bluetooth Audio . . . . . . . . . . . . . . . . . 23
Bluetooth Controls . . . . . . . . . . . . . . . 60
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 63
Canceling Voice Recognition . . . . 54
Cell Phone Usage . . . . . . . . . . . . . . . 17
Character Handwriting Recognition . . . . . . . . . . . . . . . . . . . . 36
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 11
Clearing the System . . . . . . . . . . . . . 65
Controls
Steering Wheel. . . . . . . . . . . . . . . . . . . 7
Coverage Explanations . . . . . . . . . . 52
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 52
Destination . . . . . . . . . . . . . . . . . . . . . . 34
Detailed Areas . . . . . . . . . . . . . . . . . . . 33
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . . 64
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 64
English and Metric Unit
Conversion . . . . . . . . . . . . . . . . . . . . . 71

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Index 87
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . . . 12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Camera . . . . . . . . . . . . . . . . . . . . 70
Recognition Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Return to Factory Settings . . . . . . . 70
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Schedule I: Gracenote EULA . . . . 77
Scroll Features . . . . . . . . . . . . . . . . . . 32
Servicing System . . . . . . . . . . . . . . . . 51
Settings . . . . . . . . . . . . . . . . . . . . . . . . . 68
SiriusXM Menu . . . . . . . . . . . . . . . . . . 16
SiriusXM Satellite Radio Service . . . . . . . . . . . . . . . . . . . . . . . . . 17
SiriusXM Satellite Radio Service (If Equipped) . . . . . . . . . . . 16
Software Updates . . . . . . . . . . . . . . . 11
Steering Wheel Controls . . . . . . . . . . 7
Storing Presets . . . . . . . . . . . . . . . . . . 14
Switching to Handset or Handsfree Mode . . . . . . . . . . . . . . . 62
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 33 System
Global Positioning. . . . . . . . . . . . . . . 49
Infotainment. . . . . . . . . . . . . . . . . . . . . . 2
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 49
T
Teen Driver . . . . . . . . . . . . . . . . . . . . . . 71
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 66
Text Messaging . . . . . . . . . . . . . . . . . . 65
Text Settings . . . . . . . . . . . . . . . . . . . . . 66
The OnStar App . . . . . . . . . . . . . . . . . 24
Three-Way Calling . . . . . . . . . . . . . . . 63
Time and Date . . . . . . . . . . . . . . . . . . . 68
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . . 75
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 47
U
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . 51
Software . . . . . . . . . . . . . . . . . . . . . . . . 11
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Bluetooth Voice
Recognition . . . . . . . . . . . . . . . . . . . . 64
Using the Navigation System . . . . 25
Using the System . . . . . . . . . . . . . . . . . 8 Using Voice Recognition . . . . . . . . . 53
Using Voice Recognition for
List Options . . . . . . . . . . . . . . . . . . . . 55
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . . 68
Vehicle Positioning . . . . . . . . . . . . . . 50
Vehicle Settings . . . . . . . . . . . . . . . . . 69
Viewing a Text Message . . . . . . . . . 66
Viewing Sender Information . . . . . 66
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 64
Voice Pass-Thru . . . . . . . . . . . . . . . . . 59
Voice Recognition . . . . . . . . . . . . . . . 53
Voice Recognition for AudioMy Media . . . . . . . . . . . . . . . . . . . . . . 56
Voice Recognition for
Navigation . . . . . . . . . . . . . . . . . . . . . 58
Voice Recognition for OnStar (If Equipped) . . . . . . . . . . . . . . . . . . . 59
Voice Recognition for the
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Voice Recognition for the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 56